[Skip to main content](#vessel-content) # Profile for mortk1 ## [![mortk1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/321-mortk1 "View mortk1's Profile") **[ Offline](/forum/user/321-mortk1)** - **User Type:** User - **Register Date:** 17 Nov 2010 - **Last login:** 3 years 2 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 23:46 - **Posts:** 92 - **Profile views:** 492 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # mortk1's recent posts (92 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742) | [Unable to upgrade Hikashop Business](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742 "-- HikaShop version -- : February 2016 -- Joomla version -- : 3.9.23 -- PHP version -- : 7 -- Browser(s) name and version -- : Firefox I am unable to upgrade Hikashop Business from my old version purchased in February 2016 to the latest version purchased today. I get this message: "An Error has Occurred - 404 Component Not Found" Please help! Thanks, Mort Kantor") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 9 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742 "Hi Nicolas, I was successful in installing Hikashop Business on my migrated 2.5 site. I had been trying to do the install with my old Hikashop files disabled. When I enabled them, the installation worked smoothly. Thanks once again for this great product! Please close this ticket. Best regards, Mort") 5 years 9 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:1 Views:586 | [Last Post](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742 "Hi Nicolas, I was successful in installing Hikashop Business on my migrated 2.5 site. I had been trying to do the install with my old Hikashop files disabled. When I enabled them, the installation worked smoothly. Thanks once again for this great product! Please close this ticket. Best regards, Mort") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 5 years 9 months ago | | [](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327739) | [Unable to upgrade Hikashop Business](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327739 "-- HikaShop version -- : February 2016 -- Joomla version -- : 3.9.23 -- PHP version -- : 7 -- Browser(s) name and version -- : Firefox I am unable to upgrade Hikashop Business from my old version purchased in February 2016 to the latest version purchased today. I get this message: "An Error has Occurred - 404 Component Not Found" Please help! Thanks, Mort Kantor") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 9 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742 "Hi Nicolas, I was successful in installing Hikashop Business on my migrated 2.5 site. I had been trying to do the install with my old Hikashop files disabled. When I enabled them, the installation worked smoothly. Thanks once again for this great product! Please close this ticket. Best regards, Mort") 5 years 9 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:1 Views:586 | [Last Post](/forum/25-install-update/901563-unable-to-upgrade-hikashop-business#327742 "Hi Nicolas, I was successful in installing Hikashop Business on my migrated 2.5 site. I had been trying to do the install with my old Hikashop files disabled. When I enabled them, the installation worked smoothly. Thanks once again for this great product! Please close this ticket. Best regards, Mort") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 5 years 9 months ago | | [](/forum/27-checkout/868910-registration-error-message#160479) | [Registration Error Message](/forum/27-checkout/868910-registration-error-message#160479 "-- url of the page with the problem -- : webserver22.com/judy/index.php/video-course/checkout -- HikaShop version -- :Essential version 2.3.1 -- Joomla version -- :3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message "Username and password do not match or you do not have an account yet." If I add a product to the cart and try to register as a new customer, I get this error message: "Username and password do not match or you do not have an account yet." Attached is a screen print of my HikaShop registration settings. What am I doing wrong? Please help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 4 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") 12 years 4 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:6 Views:1095 | [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 4 months ago | | [](/forum/27-checkout/868910-registration-error-message#160120) | [Registration Error Message](/forum/27-checkout/868910-registration-error-message#160120 "-- url of the page with the problem -- : webserver22.com/judy/index.php/video-course/checkout -- HikaShop version -- :Essential version 2.3.1 -- Joomla version -- :3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message "Username and password do not match or you do not have an account yet." If I add a product to the cart and try to register as a new customer, I get this error message: "Username and password do not match or you do not have an account yet." Attached is a screen print of my HikaShop registration settings. What am I doing wrong? Please help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 4 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") 12 years 4 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:6 Views:1095 | [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 4 months ago | | [](/forum/27-checkout/868910-registration-error-message#159986) | [Registration Error Message](/forum/27-checkout/868910-registration-error-message#159986 "-- url of the page with the problem -- : webserver22.com/judy/index.php/video-course/checkout -- HikaShop version -- :Essential version 2.3.1 -- Joomla version -- :3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message "Username and password do not match or you do not have an account yet." If I add a product to the cart and try to register as a new customer, I get this error message: "Username and password do not match or you do not have an account yet." Attached is a screen print of my HikaShop registration settings. What am I doing wrong? Please help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 4 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") 12 years 4 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:6 Views:1095 | [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 4 months ago | | [](/forum/27-checkout/868910-registration-error-message#159721) | [Registration Error Message](/forum/27-checkout/868910-registration-error-message#159721 "-- url of the page with the problem -- : webserver22.com/judy/index.php/video-course/checkout -- HikaShop version -- :Essential version 2.3.1 -- Joomla version -- :3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message "Username and password do not match or you do not have an account yet." If I add a product to the cart and try to register as a new customer, I get this error message: "Username and password do not match or you do not have an account yet." Attached is a screen print of my HikaShop registration settings. What am I doing wrong? Please help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 4 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") 12 years 4 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:6 Views:1095 | [Last Post](/forum/27-checkout/868910-registration-error-message#160479 "Hi Xavier, I cleared the browser cache and it still has the same problem. But I went to 2 other computers and using Firefox was able to register so the problem is occurring only on my computer. I'll reinstall Firefox and that should fix it. Thanks very much for your help with this!") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 4 months ago | | [](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509) | [Remove "Display # 20" and "Results 1-1 of 1"](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : HikaShop Essential -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am only selling 2 products on my products page and would like to remove the words: "Display # 20" and "Results 1-1 of 1" that refer to the number of products displayed. How can I do this?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 7 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509 "That worked great Nicolas...thanks.") 12 years 7 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:2 Views:1002 | [Last Post](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509 "That worked great Nicolas...thanks.") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 7 months ago | | [](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146466) | [Remove "Display # 20" and "Results 1-1 of 1"](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146466 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : HikaShop Essential -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am only selling 2 products on my products page and would like to remove the words: "Display # 20" and "Results 1-1 of 1" that refer to the number of products displayed. How can I do this?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 7 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509 "That worked great Nicolas...thanks.") 12 years 7 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:2 Views:1002 | [Last Post](/forum/25-install-update/866317-remove-display-20-and-results-1-1-of-1#146509 "That worked great Nicolas...thanks.") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 12 years 7 months ago | | [](/forum/4-how-to/78987-tax-sale-discount-questions#98003) | [Tax + sale discount questions](/forum/4-how-to/78987-tax-sale-discount-questions#98003 "1) I need to charge tax only to California residents and am not able to make this work. Here are my settings: * I have set a tax rate of 9% for "California" * I have set a "California" tax category and also a Default tax category * I have set PayPal as the payment method * I have created an account for myself with my California address When I log in to make a purchase, add a product to the cart and check out, there is no tax showing on the PayPal invoice screen. What setup step(s) am I missing? 2) My client would like to have a sale where a customer buys two items and the second item is half off . The second item would need to be equal to or less than the value of the first item. How can I make this work in HikaShop?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 7 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/4-how-to/78987-tax-sale-discount-questions#98003 "Hi Xavier, I sent an email to Nicolas and he helped me to resolve the issue. It's all working fine now. Thanks for following up. Mort") 13 years 6 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:9 Views:975 | [Last Post](/forum/4-how-to/78987-tax-sale-discount-questions#98003 "Hi Xavier, I sent an email to Nicolas and he helped me to resolve the issue. It's all working fine now. Thanks for following up. Mort") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 13 years 6 months ago | | [](/forum/4-how-to/78987-tax-sale-discount-questions#93991) | [Tax + sale discount questions](/forum/4-how-to/78987-tax-sale-discount-questions#93991 "1) I need to charge tax only to California residents and am not able to make this work. Here are my settings: * I have set a tax rate of 9% for "California" * I have set a "California" tax category and also a Default tax category * I have set PayPal as the payment method * I have created an account for myself with my California address When I log in to make a purchase, add a product to the cart and check out, there is no tax showing on the PayPal invoice screen. What setup step(s) am I missing? 2) My client would like to have a sale where a customer buys two items and the second item is half off . The second item would need to be equal to or less than the value of the first item. How can I make this work in HikaShop?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 7 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/4-how-to/78987-tax-sale-discount-questions#98003 "Hi Xavier, I sent an email to Nicolas and he helped me to resolve the issue. It's all working fine now. Thanks for following up. Mort") 13 years 6 months ago by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") | Replies:9 Views:975 | [Last Post](/forum/4-how-to/78987-tax-sale-discount-questions#98003 "Hi Xavier, I sent an email to Nicolas and he helped me to resolve the issue. It's all working fine now. Thanks for following up. Mort") by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") 13 years 6 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.162 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)