[Skip to main content](#vessel-content) # Profile for smclaug ## [![smclaug's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32350-smclaug "View smclaug's Profile") **[ Offline](/forum/user/32350-smclaug)** - **User Type:** User - **Register Date:** 25 Apr 2014 - **Last login:** 12 years 4 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 11:57 - **Posts:** 10 - **Profile views:** 38 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # smclaug's recent posts (10 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/35-orders-management/868626-email-notifications-not-working#158990) | [Email Notifications Not Working](/forum/35-orders-management/868626-email-notifications-not-working#158990 "url -- : www.pleasantviewcampgroundandcabins.com/...r-categories-listing HikaShop version -- : Free Joomla version -- : 2.5.8 PHP version -- : 5.2 Browser(s) name and version -- : Firefox 24.1.0 Error-message(debug-mod must be tuned on) : Error_message We run a campground and are hoping to use HikaShop to process online registratiosn. When a order/reservation is made we expected to get an email with the necessary information to complete the order and send out email confirmations. We am currently using the HikaShop credit card payment plugin so that we can process the requests on our system and make sure there aren't any overlap dates for the facility requests. We were test driving the site and actually had people utilizing it without knowing it. We actually had to take the page down because we had 5 orders placed and we didn't get notifications so people arrived at our facility and didn't have reservations. I am attaching a screen print of my settings in hopes someone can help me figure out why I am not being notified when an order/reservation is made/confirmed. I was able to turn off the Email Order Notification to the customer by going to hikashop_config table via phpmyadmin and changing the entry order_creation_notification.published entry to 0. Once I can get everything running correctly we plan to purchase the Business Edition so that we can add a "arrival date" and "departure date" to the checkout process. I am new to this so please be very explicit in your responses since my knowledge about all of this is very limited. Thanks for your help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 4 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") 12 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14 Views:1848 | [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 4 months ago | | [](/forum/35-orders-management/868626-email-notifications-not-working#158664) | [Email Notifications Not Working](/forum/35-orders-management/868626-email-notifications-not-working#158664 "url -- : www.pleasantviewcampgroundandcabins.com/...r-categories-listing HikaShop version -- : Free Joomla version -- : 2.5.8 PHP version -- : 5.2 Browser(s) name and version -- : Firefox 24.1.0 Error-message(debug-mod must be tuned on) : Error_message We run a campground and are hoping to use HikaShop to process online registratiosn. When a order/reservation is made we expected to get an email with the necessary information to complete the order and send out email confirmations. We am currently using the HikaShop credit card payment plugin so that we can process the requests on our system and make sure there aren't any overlap dates for the facility requests. We were test driving the site and actually had people utilizing it without knowing it. We actually had to take the page down because we had 5 orders placed and we didn't get notifications so people arrived at our facility and didn't have reservations. I am attaching a screen print of my settings in hopes someone can help me figure out why I am not being notified when an order/reservation is made/confirmed. I was able to turn off the Email Order Notification to the customer by going to hikashop_config table via phpmyadmin and changing the entry order_creation_notification.published entry to 0. Once I can get everything running correctly we plan to purchase the Business Edition so that we can add a "arrival date" and "departure date" to the checkout process. I am new to this so please be very explicit in your responses since my knowledge about all of this is very limited. Thanks for your help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 4 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") 12 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14 Views:1848 | [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 4 months ago | | [](/forum/35-orders-management/868626-email-notifications-not-working#158651) | [Email Notifications Not Working](/forum/35-orders-management/868626-email-notifications-not-working#158651 "url -- : www.pleasantviewcampgroundandcabins.com/...r-categories-listing HikaShop version -- : Free Joomla version -- : 2.5.8 PHP version -- : 5.2 Browser(s) name and version -- : Firefox 24.1.0 Error-message(debug-mod must be tuned on) : Error_message We run a campground and are hoping to use HikaShop to process online registratiosn. When a order/reservation is made we expected to get an email with the necessary information to complete the order and send out email confirmations. We am currently using the HikaShop credit card payment plugin so that we can process the requests on our system and make sure there aren't any overlap dates for the facility requests. We were test driving the site and actually had people utilizing it without knowing it. We actually had to take the page down because we had 5 orders placed and we didn't get notifications so people arrived at our facility and didn't have reservations. I am attaching a screen print of my settings in hopes someone can help me figure out why I am not being notified when an order/reservation is made/confirmed. I was able to turn off the Email Order Notification to the customer by going to hikashop_config table via phpmyadmin and changing the entry order_creation_notification.published entry to 0. Once I can get everything running correctly we plan to purchase the Business Edition so that we can add a "arrival date" and "departure date" to the checkout process. I am new to this so please be very explicit in your responses since my knowledge about all of this is very limited. Thanks for your help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 4 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") 12 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14 Views:1848 | [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 4 months ago | | [](/forum/35-orders-management/868626-email-notifications-not-working#158617) | [Email Notifications Not Working](/forum/35-orders-management/868626-email-notifications-not-working#158617 "url -- : www.pleasantviewcampgroundandcabins.com/...r-categories-listing HikaShop version -- : Free Joomla version -- : 2.5.8 PHP version -- : 5.2 Browser(s) name and version -- : Firefox 24.1.0 Error-message(debug-mod must be tuned on) : Error_message We run a campground and are hoping to use HikaShop to process online registratiosn. When a order/reservation is made we expected to get an email with the necessary information to complete the order and send out email confirmations. We am currently using the HikaShop credit card payment plugin so that we can process the requests on our system and make sure there aren't any overlap dates for the facility requests. We were test driving the site and actually had people utilizing it without knowing it. We actually had to take the page down because we had 5 orders placed and we didn't get notifications so people arrived at our facility and didn't have reservations. I am attaching a screen print of my settings in hopes someone can help me figure out why I am not being notified when an order/reservation is made/confirmed. I was able to turn off the Email Order Notification to the customer by going to hikashop_config table via phpmyadmin and changing the entry order_creation_notification.published entry to 0. Once I can get everything running correctly we plan to purchase the Business Edition so that we can add a "arrival date" and "departure date" to the checkout process. I am new to this so please be very explicit in your responses since my knowledge about all of this is very limited. Thanks for your help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 4 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") 12 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14 Views:1848 | [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 4 months ago | | [](/forum/35-orders-management/868626-email-notifications-not-working#158101) | [Email Notifications Not Working](/forum/35-orders-management/868626-email-notifications-not-working#158101 "url -- : www.pleasantviewcampgroundandcabins.com/...r-categories-listing HikaShop version -- : Free Joomla version -- : 2.5.8 PHP version -- : 5.2 Browser(s) name and version -- : Firefox 24.1.0 Error-message(debug-mod must be tuned on) : Error_message We run a campground and are hoping to use HikaShop to process online registratiosn. When a order/reservation is made we expected to get an email with the necessary information to complete the order and send out email confirmations. We am currently using the HikaShop credit card payment plugin so that we can process the requests on our system and make sure there aren't any overlap dates for the facility requests. We were test driving the site and actually had people utilizing it without knowing it. We actually had to take the page down because we had 5 orders placed and we didn't get notifications so people arrived at our facility and didn't have reservations. I am attaching a screen print of my settings in hopes someone can help me figure out why I am not being notified when an order/reservation is made/confirmed. I was able to turn off the Email Order Notification to the customer by going to hikashop_config table via phpmyadmin and changing the entry order_creation_notification.published entry to 0. Once I can get everything running correctly we plan to purchase the Business Edition so that we can add a "arrival date" and "departure date" to the checkout process. I am new to this so please be very explicit in your responses since my knowledge about all of this is very limited. Thanks for your help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 4 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") 12 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14 Views:1848 | [Last Post](/forum/35-orders-management/868626-email-notifications-not-working#158995 "Hello Sara, By updating HikaShop you won't loose any information. It will just update the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that.... Note that making a backup is always a good security.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 4 months ago | | [](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206) | [Date, Tax and View Cart Questions](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 " www.pleasantviewcampgroundandcabins.com/...categories-listing-- url of the page with the problem -- : mywebsite.com/mypage Free-- HikaShop version -- : x.x.x 2.5.8-- Joomla version -- : x.x 5.2-- PHP version -- : x.x.x Firefox 24.1.0-- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am having a few issues I am hoping someone can help me with. I spent all day yesterday trying to figure this out. Please provide feedback in a “dummies” approach since I am new to this. I am creating this checkout process for a camp site. I need to be able to add a field for the arrival date. I would also like to add a “view cart” button if possible on all of the pages so people can see where they are in the process. Right now there is no option but to checkout. Also, is there an empty cart button option? I also need to have it add taxes for the facility (i.e. 6.75%) but I can only see that this is based on shipping/billing info, is there a way to apply it to all transactions? If accessing these features requires a different version please let me know. Thanks to anyone who can help.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 12 years 6 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") 12 years 5 months ago by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") | Replies:8 Views:849 | [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") 12 years 5 months ago | | [](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154135) | [Date, Tax and View Cart Questions](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154135 " www.pleasantviewcampgroundandcabins.com/...categories-listing-- url of the page with the problem -- : mywebsite.com/mypage Free-- HikaShop version -- : x.x.x 2.5.8-- Joomla version -- : x.x 5.2-- PHP version -- : x.x.x Firefox 24.1.0-- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am having a few issues I am hoping someone can help me with. I spent all day yesterday trying to figure this out. Please provide feedback in a “dummies” approach since I am new to this. I am creating this checkout process for a camp site. I need to be able to add a field for the arrival date. I would also like to add a “view cart” button if possible on all of the pages so people can see where they are in the process. Right now there is no option but to checkout. Also, is there an empty cart button option? I also need to have it add taxes for the facility (i.e. 6.75%) but I can only see that this is based on shipping/billing info, is there a way to apply it to all transactions? If accessing these features requires a different version please let me know. Thanks to anyone who can help.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 12 years 6 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") 12 years 5 months ago by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") | Replies:8 Views:849 | [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") 12 years 5 months ago | | [](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153995) | [Date, Tax and View Cart Questions](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153995 " www.pleasantviewcampgroundandcabins.com/...categories-listing-- url of the page with the problem -- : mywebsite.com/mypage Free-- HikaShop version -- : x.x.x 2.5.8-- Joomla version -- : x.x 5.2-- PHP version -- : x.x.x Firefox 24.1.0-- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am having a few issues I am hoping someone can help me with. I spent all day yesterday trying to figure this out. Please provide feedback in a “dummies” approach since I am new to this. I am creating this checkout process for a camp site. I need to be able to add a field for the arrival date. I would also like to add a “view cart” button if possible on all of the pages so people can see where they are in the process. Right now there is no option but to checkout. Also, is there an empty cart button option? I also need to have it add taxes for the facility (i.e. 6.75%) but I can only see that this is based on shipping/billing info, is there a way to apply it to all transactions? If accessing these features requires a different version please let me know. Thanks to anyone who can help.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 12 years 6 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") 12 years 5 months ago by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") | Replies:8 Views:849 | [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") 12 years 5 months ago | | [](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153854) | [Date, Tax and View Cart Questions](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153854 " www.pleasantviewcampgroundandcabins.com/...categories-listing-- url of the page with the problem -- : mywebsite.com/mypage Free-- HikaShop version -- : x.x.x 2.5.8-- Joomla version -- : x.x 5.2-- PHP version -- : x.x.x Firefox 24.1.0-- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am having a few issues I am hoping someone can help me with. I spent all day yesterday trying to figure this out. Please provide feedback in a “dummies” approach since I am new to this. I am creating this checkout process for a camp site. I need to be able to add a field for the arrival date. I would also like to add a “view cart” button if possible on all of the pages so people can see where they are in the process. Right now there is no option but to checkout. Also, is there an empty cart button option? I also need to have it add taxes for the facility (i.e. 6.75%) but I can only see that this is based on shipping/billing info, is there a way to apply it to all transactions? If accessing these features requires a different version please let me know. Thanks to anyone who can help.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 12 years 6 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") 12 years 5 months ago by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") | Replies:8 Views:849 | [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") 12 years 5 months ago | | [](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153601) | [Date, Tax and View Cart Questions](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#153601 " www.pleasantviewcampgroundandcabins.com/...categories-listing-- url of the page with the problem -- : mywebsite.com/mypage Free-- HikaShop version -- : x.x.x 2.5.8-- Joomla version -- : x.x 5.2-- PHP version -- : x.x.x Firefox 24.1.0-- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am having a few issues I am hoping someone can help me with. I spent all day yesterday trying to figure this out. Please provide feedback in a “dummies” approach since I am new to this. I am creating this checkout process for a camp site. I need to be able to add a field for the arrival date. I would also like to add a “view cart” button if possible on all of the pages so people can see where they are in the process. Right now there is no option but to checkout. Also, is there an empty cart button option? I also need to have it add taxes for the facility (i.e. 6.75%) but I can only see that this is based on shipping/billing info, is there a way to apply it to all transactions? If accessing these features requires a different version please let me know. Thanks to anyone who can help.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 12 years 6 months ago, by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") 12 years 5 months ago by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") | Replies:8 Views:849 | [Last Post](/forum/32-content-creation/867706-date-tax-and-view-cart-questions#154206 "Okay, I understand this much better, thank you for your help.") by [smclaug](/forum/user/32350-smclaug "View smclaug's Profile") 12 years 5 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.152 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)