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- **User Type:** User

- **Register Date:** 13 May 2014
- **Last login:** 5 years 2 weeks ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 09:24

- **Posts:** 228
- **Profile views:** 351
- **Thank you received:** 8

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  theguy's recent posts  (228 messages )

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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499) | [XML for Google Shops](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499 "Hello,  We are working with your &quot;Google Products plugin&quot; to genereate an XML file for Google Shops but according to Google some fields are missing. We do not have this fields in our products and adding them will take forever. This is the list of fields as provided from Google: Brand Gtin Identifier&#95;​​exists MPN  Is there a way to add null to this fields? Can you suggest another solution?  Thank you in advance,  Guy.")        Category: [Import &amp; Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here")     Topic started 5 years 9 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499 "Hi Nicolas,  You've been a great help. Thank you VERY much.  Guy.") 5 years 9 months ago     by [theguy](/forum/user/32584-theguy "View theguy's Profile") | Replies:2  Views:1017 | [Last Post](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499 "Hi Nicolas,  You've been a great help. Thank you VERY much.  Guy.") by [theguy](/forum/user/32584-theguy "View theguy's Profile")      5 years 9 months ago |
| [](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328474) | [XML for Google Shops](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328474 "Hello,  We are working with your &quot;Google Products plugin&quot; to genereate an XML file for Google Shops but according to Google some fields are missing. We do not have this fields in our products and adding them will take forever. This is the list of fields as provided from Google: Brand Gtin Identifier&#95;​​exists MPN  Is there a way to add null to this fields? Can you suggest another solution?  Thank you in advance,  Guy.")        Category: [Import &amp; Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here")     Topic started 5 years 9 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499 "Hi Nicolas,  You've been a great help. Thank you VERY much.  Guy.") 5 years 9 months ago     by [theguy](/forum/user/32584-theguy "View theguy's Profile") | Replies:2  Views:1017 | [Last Post](/forum/37-import-export-csv-xls/901705-xml-for-google-shops#328499 "Hi Nicolas,  You've been a great help. Thank you VERY much.  Guy.") by [theguy](/forum/user/32584-theguy "View theguy's Profile")      5 years 9 months ago |
| [](/forum/31-development/901288-dynamic-price-addition-to-product#326337) | [Dynamic price addition to product](/forum/31-development/901288-dynamic-price-addition-to-product#326337 "Hello,  We are working on an addition to the product to allow product embroidery on specific products. For this we added an item custom field with modification and we would like to add a price to it. The cost of the service is defined by the amount of chars (letters) and we would like to calculate the number of chars and add the price in accordance.  Ciould you please advice?  Thank you,  Guy.")        Category: [Development](/forum/31-development "If you are developping a plugin for Hikashop or customizing our component, this is the board to be.")     Topic started 5 years 11 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/31-development/901288-dynamic-price-addition-to-product#326337 "Thank you Nicolas. That looks spot on :) Will give it a try.") 5 years 11 months ago     by [theguy](/forum/user/32584-theguy "View theguy's Profile") | Replies:2  Views:1121 | [Last Post](/forum/31-development/901288-dynamic-price-addition-to-product#326337 "Thank you Nicolas. That looks spot on :) Will give it a try.") by [theguy](/forum/user/32584-theguy "View theguy's Profile")      5 years 11 months ago |
| [](/forum/31-development/901288-dynamic-price-addition-to-product#326273) | [Dynamic price addition to product](/forum/31-development/901288-dynamic-price-addition-to-product#326273 "Hello,  We are working on an addition to the product to allow product embroidery on specific products. For this we added an item custom field with modification and we would like to add a price to it. The cost of the service is defined by the amount of chars (letters) and we would like to calculate the number of chars and add the price in accordance.  Ciould you please advice?  Thank you,  Guy.")        Category: [Development](/forum/31-development "If you are developping a plugin for Hikashop or customizing our component, this is the board to be.")     Topic started 5 years 11 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/31-development/901288-dynamic-price-addition-to-product#326337 "Thank you Nicolas. That looks spot on :) Will give it a try.") 5 years 11 months ago     by [theguy](/forum/user/32584-theguy "View theguy's Profile") | Replies:2  Views:1121 | [Last Post](/forum/31-development/901288-dynamic-price-addition-to-product#326337 "Thank you Nicolas. That looks spot on :) Will give it a try.") by [theguy](/forum/user/32584-theguy "View theguy's Profile")      5 years 11 months ago |
| [](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324625) | [PayPal "Back to merchant" thank you page is missing info](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324625 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.3  Hi,  We get complaints from clients that after clicking &quot;Back to merchant&quot; when paying with PayPal the order number and amount are missing. We do have a thank you message with successful payment message but the content is indeed missing. See attached image. In green we have the successful payment message and under this should be the order number and the amount.  Any suggestions?  Thank you,  Guy.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 6 years 4 weeks ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") 6 years 3 weeks ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5  Views:1022 | [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile")      6 years 3 weeks ago |
| [](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324551) | [PayPal "Back to merchant" thank you page is missing info](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324551 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.3  Hi,  We get complaints from clients that after clicking &quot;Back to merchant&quot; when paying with PayPal the order number and amount are missing. We do have a thank you message with successful payment message but the content is indeed missing. See attached image. In green we have the successful payment message and under this should be the order number and the amount.  Any suggestions?  Thank you,  Guy.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 6 years 4 weeks ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") 6 years 3 weeks ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5  Views:1022 | [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile")      6 years 3 weeks ago |
| [](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324517) | [PayPal "Back to merchant" thank you page is missing info](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324517 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.3  Hi,  We get complaints from clients that after clicking &quot;Back to merchant&quot; when paying with PayPal the order number and amount are missing. We do have a thank you message with successful payment message but the content is indeed missing. See attached image. In green we have the successful payment message and under this should be the order number and the amount.  Any suggestions?  Thank you,  Guy.")         Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop")     Topic started 6 years 4 weeks ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") 6 years 3 weeks ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5  Views:1022 | [Last Post](/forum/29-payment-methods/900914-paypal-back-to-merchant-thank-you-page-is-missing-info#324643 "Hello,  The &quot;Clean cart when order is&quot; option is in your Main HikaShop Configuration page :  Now, from your last return, and in order to be sure, you say that even by using a login user account you haven't any information ?... Even after have define the &quot;Clean cart order when is&quot; option to &quot;confirmed&quot; ?  Awaiting your return to be able to progress on your subject.  Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile")      6 years 3 weeks ago |
| [](/forum/26-product-category-display/900618-iphone-variants-issue#323173) | [Iphone variants issue](/forum/26-product-category-display/900618-iphone-variants-issue#323173 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1  Hello,  We have encountered a very weird bug with Hikashop products, when adding a product with variants to the cart, both in Safari browser and in Chrome browser, we always get the first variant in the list and not the selected variant. On Android devices this works perfect and we are getting the selected variant only.  Please advice,  Guy.")        Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 6 years 2 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") 6 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:629 | [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 2 months ago |
| [](/forum/26-product-category-display/900618-iphone-variants-issue#323107) | [Iphone variants issue](/forum/26-product-category-display/900618-iphone-variants-issue#323107 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1  Hello,  We have encountered a very weird bug with Hikashop products, when adding a product with variants to the cart, both in Safari browser and in Chrome browser, we always get the first variant in the list and not the selected variant. On Android devices this works perfect and we are getting the selected variant only.  Please advice,  Guy.")        Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 6 years 2 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") 6 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:629 | [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 2 months ago |
| [](/forum/26-product-category-display/900618-iphone-variants-issue#323049) | [Iphone variants issue](/forum/26-product-category-display/900618-iphone-variants-issue#323049 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1  Hello,  We have encountered a very weird bug with Hikashop products, when adding a product with variants to the cart, both in Safari browser and in Chrome browser, we always get the first variant in the list and not the selected variant. On Android devices this works perfect and we are getting the selected variant only.  Please advice,  Guy.")        Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 6 years 2 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile")       [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") 6 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:629 | [Last Post](/forum/26-product-category-display/900618-iphone-variants-issue#323179 "Hi,  1. You have two orders there: - The order of the characteristics (if you have several of them). that's defined by their order in the &quot;characteristics&quot; setting of the product itself. You can see drag point next to each characteristics name to swap them. - The order of the values in the dropdown / radio of a characteristic. That's defined by the &quot;order&quot; you entered for them in the &quot;order&quot; column of the values listing you can see when you edit that characteristic via the Products&gt;Characteristics menu. BUT, that's only the case if you have the &quot;Characteristics values ordering&quot; setting of the HikaShop configuration set to &quot;ordering&quot; as it is the case by default. If it's set to &quot;Alphabetic&quot;, then the values will be sorted alphabetically in the dropdown. Note however that this only applies to how HikaShop displays the interface by default. Since your product page is heavily customized, it's possible that the developer didn't take into account the ordering the way we do by default. In that case, I can't say what to do as I don't know how the page was customized.  2. Normally, with the default display, you have two cases when the default variant is out of stock based on how is configured the &quot;Display out of stock products&quot; setting of the HikaShop configuration: - if that setting is activated, then the default variant will be selected by default and you will see the &quot;no stock&quot; message by default on the page. - if that setting is deactivated, then the system will automatically select another variant to be used as default when the default variant is out of stock. So I would recommend to check that setting. Again, it is possible that the customization done on the product page doesn't take that setting into account...  3. Regarding other options here, I can't say much. If the customization doesn't take into account the systems we have in place in HikaShop, I can only say that it requires code modifications on the customization that was done.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 2 months ago |

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