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# Profile for yeso
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[](/forum/user/32988-yeso "View yeso's Profile")
**[ Offline](/forum/user/32988-yeso)**
- **User Type:** User
- **Register Date:** 10 Jun 2014
- **Last login:** 12 years 4 months ago
- **Time Zone:** UTC +1:00
- **Local Time:** 08:25
- **Posts:** 2
- **Profile views:** 52
- **Thank you received:** 2
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# yeso's recent posts (2 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159747) | [TaxCloud Error on Products w/Characteristics](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159747 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/handmad...em/wooden-stool.html -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : (see attached) I just added a Characteristic to a products (simple "Colors" with 2 choices) and now I get a generic "TaxCloud: error" any after an address/login is entered during checkout. It just starts appearing any where on the site that com_hikashop is displayed. I've tried even the default ProtoStar template and it gives me the same error. I find nothing in the web server logs. I checked to make sure that the variant items and they do have the Product Taxability Code set. I tried add just an Option to the original product (without any Characteristics) and there was no issue. So this appears to be specific to something with Characteristics. I tried adding price to the variant (just to see) and no help. All other products work fine and if I remove the Colors Characteristic, the product is fine. Not sure exactly what it could be. I upgraded to 2.3.1 on my internal test server and it has the same issue if I add a Characteristic.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 4 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") 12 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2541 | [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 4 months ago |
| [](/forum/40-taxes/868855-taxcloud-different-billing-shipping-address-errors#159580) | [TaxCloud Different Billing/Shipping Address Errors](/forum/40-taxes/868855-taxcloud-different-billing-shipping-address-errors#159580 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/ -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : The Ship To zip code (XXXXX) is not valid for this state (XX) If I change/add to a different shipping address I get this warning from TaxCloud: And if I continue with the order ever thing SEEMS fine until click finish (to go pay via PayPal.come to pay). At this point, the order's shipping costs are stripped out of the order: 1) On the back end (administration) 2) The new order notification e-mail (to the merchant) and new order created email (to the customer). 3) No shipping costs are disappear even from the PayPal.com payment page. This happens regardless of the patch provided under another recent issue: www.hikashop.com/forum/taxes/868807-taxc...celed-restarted.html I do see this in the Apache web logs however: I managed to recreated this both on the site above and on my internal test server (which is not patched, uses HikaShop manual shipping plugin with flat $5.00 shipping fee, and the HikaShop credit card payment plugin). Both site are on separate physical server, networks. server OS, etc. This seems to be a TaxCloud plugin issue specifically as it happens regardless of shipping or payment method. If I leave the billing & shipping the same (not adding any other address ever), it all works fine.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 4 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868855-taxcloud-different-billing-shipping-address-errors#159841 "One thing to look at... The error message included had "Mi" for the state. This looks suspiciously like a truncated "Michigan". TaxCloud Lookup needs the 2 character abbreviation, and will ignore all...") 12 years 4 months ago by [TaxCloud](/forum/user/32971-taxcloud "View TaxCloud's Profile") | Replies:2 Views:1362 | [Last Post](/forum/40-taxes/868855-taxcloud-different-billing-shipping-address-errors#159841 "One thing to look at... The error message included had "Mi" for the state. This looks suspiciously like a truncated "Michigan". TaxCloud Lookup needs the 2 character abbreviation, and will ignore all...") by [TaxCloud](/forum/user/32971-taxcloud "View TaxCloud's Profile") 12 years 4 months ago |
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