[Skip to main content](#vessel-content) # Profile for wayneft ## [![wayneft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33908-wayneft "View wayneft's Profile") **[ Offline](/forum/user/33908-wayneft)** - **User Type:** User - **Register Date:** 25 Aug 2014 - **Last login:** 9 years 10 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 00:53 - **Posts:** 25 - **Profile views:** 48 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # wayneft's recent posts (25 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196164) | [Paypal plugin doesn't always see payment posted](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196164 "-- url of the page with the problem -- : dsscircuits.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome I was wondering if there is a way I can somehow turn on some kind of logging to see what is going on with my Paypal plugin. Basically what is happening is about 30% of the time, when a payment is made using Paypal, the plugin does not see the payment as going though. In other words it keeps the status as created and does not change it to confirmed. Not sure what I can do but if I can somehow capture a log file I'm sure that would help troubleshoot this problem.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 7 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196210 "Hi, First empty the IPs list so that there is no check in the IP. It could be that some payment notifications are blocked because they come from a server whose IP is not in that list. If that doesn't help, turn on the "debug" option of the payment method. You'll be able to see debug data from the payment plugin in the "payment log file" setting of the HikaShop configuration. But that supposes that the payment notifications reach the plugin. It's likely that they don't and in that case you'll have to look at the access log of your server to understand why the payment notification are redirected by your website before reaching HikaShop. You can read more about such debugging here: www.hikashop.com/support/documentation/i...or.html#notification Also, Hikashop 2.4.0 has a system plugin to catch the payment notifications before they get redirected by other plugins/joomla so it might be a solution here.") 11 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:594 | [Last Post](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196210 "Hi, First empty the IPs list so that there is no check in the IP. It could be that some payment notifications are blocked because they come from a server whose IP is not in that list. If that doesn't help, turn on the "debug" option of the payment method. You'll be able to see debug data from the payment plugin in the "payment log file" setting of the HikaShop configuration. But that supposes that the payment notifications reach the plugin. It's likely that they don't and in that case you'll have to look at the access log of your server to understand why the payment notification are redirected by your website before reaching HikaShop. You can read more about such debugging here: www.hikashop.com/support/documentation/i...or.html#notification Also, Hikashop 2.4.0 has a system plugin to catch the payment notifications before they get redirected by other plugins/joomla so it might be a solution here.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 7 months ago | | [](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196019) | [Paypal plugin doesn't always see payment posted](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196019 "-- url of the page with the problem -- : dsscircuits.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome I was wondering if there is a way I can somehow turn on some kind of logging to see what is going on with my Paypal plugin. Basically what is happening is about 30% of the time, when a payment is made using Paypal, the plugin does not see the payment as going though. In other words it keeps the status as created and does not change it to confirmed. Not sure what I can do but if I can somehow capture a log file I'm sure that would help troubleshoot this problem.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 7 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196210 "Hi, First empty the IPs list so that there is no check in the IP. It could be that some payment notifications are blocked because they come from a server whose IP is not in that list. If that doesn't help, turn on the "debug" option of the payment method. You'll be able to see debug data from the payment plugin in the "payment log file" setting of the HikaShop configuration. But that supposes that the payment notifications reach the plugin. It's likely that they don't and in that case you'll have to look at the access log of your server to understand why the payment notification are redirected by your website before reaching HikaShop. You can read more about such debugging here: www.hikashop.com/support/documentation/i...or.html#notification Also, Hikashop 2.4.0 has a system plugin to catch the payment notifications before they get redirected by other plugins/joomla so it might be a solution here.") 11 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:594 | [Last Post](/forum/29-payment-methods/875911-paypal-plugin-doesnt-always-see-payment-posted#196210 "Hi, First empty the IPs list so that there is no check in the IP. It could be that some payment notifications are blocked because they come from a server whose IP is not in that list. If that doesn't help, turn on the "debug" option of the payment method. You'll be able to see debug data from the payment plugin in the "payment log file" setting of the HikaShop configuration. But that supposes that the payment notifications reach the plugin. It's likely that they don't and in that case you'll have to look at the access log of your server to understand why the payment notification are redirected by your website before reaching HikaShop. You can read more about such debugging here: www.hikashop.com/support/documentation/i...or.html#notification Also, Hikashop 2.4.0 has a system plugin to catch the payment notifications before they get redirected by other plugins/joomla so it might be a solution here.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 7 months ago | | [](/forum/29-payment-methods/875210-paypal-plugin-does-not-transfer-company-name#192014) | [Paypal plugin does not transfer company name](/forum/29-payment-methods/875210-paypal-plugin-does-not-transfer-company-name#192014 "-- url of the page with the problem -- : dsscircuits.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Just wondering if there is a reason the Paypal plugin does not transfer the company name in the shipping address to Paypal if the field is populated. I looked through the php file and I don't see anything in there. Is there any easy way to fix this?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 8 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/875210-paypal-plugin-does-not-transfer-company-name#192044 "Hello, The solution will just be to directly edit the PayPal plugin code to directly add the "company name" field on the list of value to send to PayPal.") 11 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:498 | [Last Post](/forum/29-payment-methods/875210-paypal-plugin-does-not-transfer-company-name#192044 "Hello, The solution will just be to directly edit the PayPal plugin code to directly add the "company name" field on the list of value to send to PayPal.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 8 months ago | | [](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189954) | [Paypal xfer of Shipping and Handling](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189954 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Do any of the Paypal plugins correctly transfer the Shipping and Handling field to Paypal? Currently what I see is the shipping option (usps) and amount transferred to Paypal as a separate line item in the shopping cart. As you can see in the picture the Shipping and/or Handling field(s) are blank. This really wreaks havoc when I export the order from Paypal to ShipStation on international orders. The reason being is the shipping line item shows up on the customs form as merchandise because it was not originally in the SHipping field in Paypal. Any help on this issue would be greatly appreciated.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 9 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:702 | [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189104) | [Paypal xfer of Shipping and Handling](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189104 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Do any of the Paypal plugins correctly transfer the Shipping and Handling field to Paypal? Currently what I see is the shipping option (usps) and amount transferred to Paypal as a separate line item in the shopping cart. As you can see in the picture the Shipping and/or Handling field(s) are blank. This really wreaks havoc when I export the order from Paypal to ShipStation on international orders. The reason being is the shipping line item shows up on the customs form as merchandise because it was not originally in the SHipping field in Paypal. Any help on this issue would be greatly appreciated.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 9 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:702 | [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#186145) | [Paypal xfer of Shipping and Handling](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#186145 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Do any of the Paypal plugins correctly transfer the Shipping and Handling field to Paypal? Currently what I see is the shipping option (usps) and amount transferred to Paypal as a separate line item in the shopping cart. As you can see in the picture the Shipping and/or Handling field(s) are blank. This really wreaks havoc when I export the order from Paypal to ShipStation on international orders. The reason being is the shipping line item shows up on the customs form as merchandise because it was not originally in the SHipping field in Paypal. Any help on this issue would be greatly appreciated.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 9 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:702 | [Last Post](/forum/29-payment-methods/874172-paypal-xfer-of-shipping-and-handling#189963 "Thank you for your feedback with the "handling_cart" parameter. You shouldn't do add taxes for shipping in your PayPal acocunt. If you do that, the total of the order will be different between HikaShop and PayPal and HikaShop will refuse the payment notification from PayPal. That's a necessary check done on the payment notification in order to avoid payment fraud and also to keep consistency between what you have on file on your website for the invoice and what the user paid on the payment gateway. Believe me, we had a good reason to do it that way.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991) | [Sales tax price difference with Paypal](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Hi, I need to know how to fix the problem with the price difference for the cart total and when the order is passed to Paypal and it calculates a difference price. This problem only happens on instate purchases when I need to collect sales tax. The price difference usually only a penny but there is a difference and Hikashop then changes the status to cancelled. The order actually goes through with Paypal but it confuses my customer s and also does update the stock level until I go in and manually change the order status. I've seen mention to shut off the send order details to Paypal. Unfortunately I need ot send the order details because I can only import my orders into my shipping software from Paypal. Exporting from Hikashop is not an option. Is there anything I can do to fix this issue?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 9 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991 "Thank you, I will give this a try.") 11 years 9 months ago by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") | Replies:2 Views:564 | [Last Post](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991 "Thank you, I will give this a try.") by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") 11 years 9 months ago | | [](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185672) | [Sales tax price difference with Paypal](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185672 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome Hi, I need to know how to fix the problem with the price difference for the cart total and when the order is passed to Paypal and it calculates a difference price. This problem only happens on instate purchases when I need to collect sales tax. The price difference usually only a penny but there is a difference and Hikashop then changes the status to cancelled. The order actually goes through with Paypal but it confuses my customer s and also does update the stock level until I go in and manually change the order status. I've seen mention to shut off the send order details to Paypal. Unfortunately I need ot send the order details because I can only import my orders into my shipping software from Paypal. Exporting from Hikashop is not an option. Is there anything I can do to fix this issue?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 9 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991 "Thank you, I will give this a try.") 11 years 9 months ago by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") | Replies:2 Views:564 | [Last Post](/forum/29-payment-methods/874086-sales-tax-price-difference-with-paypal#185991 "Thank you, I will give this a try.") by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") 11 years 9 months ago | | [](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180240) | [Shipping description as line item in Paypal](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180240 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome I'm not sure if this is a shipping plugin question or payment plugin question but I'll post it here. Is there a way to get the shipping method type as a line item with the Paypal plugin? I use the USPS shipping plugin and have three types of shipping available (priority, express and first class). When the payment is made the shipping total shows up as a line item in Paypal but there is no description as to which method is chosen. So when the email from Paypal comes across it displays as this: I use a third party shipping software (Shipstation) to import the orders from Paypal and I can map names and setup automatic shipping methods. Unfortunately there is no description other than the word shipping so I will have to open each invoice separately to determine the shipping method. Any ideas?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 11 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180287 "Hello, That will require more code customization, which won't be that easy to do.") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:950 | [Last Post](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180287 "Hello, That will require more code customization, which won't be that easy to do.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago | | [](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180095) | [Shipping description as line item in Paypal](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180095 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.15 -- Browser(s) name and version -- : Chrome I'm not sure if this is a shipping plugin question or payment plugin question but I'll post it here. Is there a way to get the shipping method type as a line item with the Paypal plugin? I use the USPS shipping plugin and have three types of shipping available (priority, express and first class). When the payment is made the shipping total shows up as a line item in Paypal but there is no description as to which method is chosen. So when the email from Paypal comes across it displays as this: I use a third party shipping software (Shipstation) to import the orders from Paypal and I can map names and setup automatic shipping methods. Unfortunately there is no description other than the word shipping so I will have to open each invoice separately to determine the shipping method. Any ideas?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 11 months ago, by [wayneft](/forum/user/33908-wayneft "View wayneft's Profile") [Last Post](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180287 "Hello, That will require more code customization, which won't be that easy to do.") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:950 | [Last Post](/forum/29-payment-methods/873062-shipping-description-as-line-item-in-paypal#180287 "Hello, That will require more code customization, which won't be that easy to do.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.169 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)