[Skip to main content](#vessel-content) # Profile for Phil ## [![Phil's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33943-phil "View Phil's Profile") **[ Offline](/forum/user/33943-phil)** - **User Type:** User - **Register Date:** 28 Aug 2014 - **Last login:** 6 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 00:44 - **Posts:** 16 - **Profile views:** 76 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Phil's recent posts (16 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/35-orders-management/897295-cant-edit-orders-blank-page#305680) | [Can't edit orders. Blank page.](/forum/35-orders-management/897295-cant-edit-orders-blank-page#305680 "-- url of the page with the problem -- : www.frenchessentials.com/administrator/i...=order&task=edit&cid []=1475&cancel_redirect=L2FkbWluaXN0cmF0b3IvaW5kZXgucGhwP29wdGlvbj1jb21faGlrYXNob3AmYW1wO2N0cmw9b3JkZXI%3D -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.2.16 -- Browser(s) name and version -- : safari 12.1 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Declaration of JToolbarButtonHikapopup::fetchButton($type = 'Modal', $name = '', $text = '', $url = '', $width = 640, $height = 480, $top = 0, $left = 0, $onClose = '', $title = '') must be compatible with JToolbarButtonPopup::fetchButton($type = 'Modal', $name = '', $text = '', $url = '', $width = 640, $height = 480, $top = 0, $left = 0, $onClose = '', $title = '', $footer = NULL) in /home/o109775/public_html/administrator/components/com_hikashop/buttons/hikapopup.php on line 45 Hi, When I'm in the dashboard and want to edit an order or create a new one it results in a blank white page and nothing. Example of one order URL: www.frenchessentials.com/administrator/i...=order&task=edit&cid []=1476&cancel_redirect=L2FkbWluaXN0cmF0b3IvaW5kZXgucGhwP29wdGlvbj1jb21faGlrYXNob3AmYW1wO2N0cmw9b3JkZXI%3D the debug message: Fatal error: Declaration of JToolbarButtonHikapopup::fetchButton($type = 'Modal', $name = '', $text = '', $url = '', $width = 640, $height = 480, $top = 0, $left = 0, $onClose = '', $title = '') must be compatible with JToolbarButtonPopup::fetchButton($type = 'Modal', $name = '', $text = '', $url = '', $width = 640, $height = 480, $top = 0, $left = 0, $onClose = '', $title = '', $footer = NULL) in /home/o109775/public_html/administrator/components/com_hikashop/buttons/hikapopup.php on line 45 How can I fix this problem? Anybody has an idea? Thanks.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 7 years 6 months ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/35-orders-management/897295-cant-edit-orders-blank-page#305690 "Hi, Update your HikaShop and you should not have the error anymore.") 7 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1010 | [Last Post](/forum/35-orders-management/897295-cant-edit-orders-blank-page#305690 "Hi, Update your HikaShop and you should not have the error anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 6 months ago | | [](/forum/35-orders-management/896658-cant-access-the-order-selected#302538) | [Can't access the order selected](/forum/35-orders-management/896658-cant-access-the-order-selected#302538 "-- url of the page with the problem -- : www.frenchessentials.com/administrator/i...=order&task=edit&cid []=1404&cancel_redirect=L2FkbWluaXN0cmF0b3IvaW5kZXgucGhwP29wdGlvbj1jb21faGlrYXNob3AmYW1wO2N0cmw9b3JkZXI%3D -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.2.13 -- Browser(s) name and version -- : Chrome 71.0.3578.98 -- Error-message(debug-mod must be tuned on) -- : http error 500 I can go backend and see the list of orders. When I clic on one, it doesn't show the order anymore. It seems to have a http error 500. This means from our sever can't accept the request. Have you seen this before from a hoster? What script Hika calls that could bug with the server? Permission maybe?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 7 years 9 months ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/35-orders-management/896658-cant-access-the-order-selected#302547 "Hi, This indicates that there is a fatal error somewhere. What we need is the fatal error message to be able to say anything. You'll have to check the PHP error log of your server where the fatal error message should be logged. It could be anything but I see that you have a recent version of PHP while you have an old version of Joomla and HikaShop. This might be the reason why it crashed but it could be something else anterily. The error message will allow you/us to know where the problem is coming from.") 7 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:850 | [Last Post](/forum/35-orders-management/896658-cant-access-the-order-selected#302547 "Hi, This indicates that there is a fatal error somewhere. What we need is the fatal error message to be able to say anything. You'll have to check the PHP error log of your server where the fatal error message should be logged. It could be anything but I see that you have a recent version of PHP while you have an old version of Joomla and HikaShop. This might be the reason why it crashed but it could be something else anterily. The error message will allow you/us to know where the problem is coming from.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 9 months ago | | [](/forum/29-payment-methods/879763-currency-converter-wont-change-currency-anymore#216807) | [Currency converter won't change currency anymore](/forum/29-payment-methods/879763-currency-converter-wont-change-currency-anymore#216807 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.4 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : safari 9 Hi, We have the list of our product listed in USD. The currency converter was working correctly from USD to CAD on these items. We just added a new product and now the currency converter only works if an item is in the cart but not on listed product (and cart empty) Do you have any idea of the problem? Could it has something to do with cache?") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 2 weeks ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/879763-currency-converter-wont-change-currency-anymore#216839 "Hi, The issue is that you have caching activated on your website and because of that you don't see the change. Turn off the caching on your website, or update to the latest version of HikaShop (we added some code to clear the cache of the website when the currency is changed) and that should fix the problem.") 11 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:801 | [Last Post](/forum/29-payment-methods/879763-currency-converter-wont-change-currency-anymore#216839 "Hi, The issue is that you have caching activated on your website and because of that you don't see the change. Turn off the caching on your website, or update to the latest version of HikaShop (we added some code to clear the cache of the website when the currency is changed) and that should fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 weeks ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172925) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172925 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172738) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172738 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172078) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172078 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172010) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172010 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#171883) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#171883 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#171190) | [Paypal problem - No payment confirmation not sent](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#171190 "-- url of the page with the problem -- : www.frenchessentials.com -- HikaShop version -- : 2.3.2 Essentials -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : safari 7.0.6 Hi, When customers purchase on our site, we do get paid but the orders are never confirmed and we have to do it manually. I went through all the posts about paypal notification problem, and your paypal issue page but I still have questions. :huh: See my screenshot attached. 1/ Should "Enable validation mode" be activated? 2/ I have disable "send details of the order" to prevent 1 cent problems. Is it correct? 3/ Is there any settings I am missing? 4/ In paypal, Where do you check the automatic validation activation? could you detail? :dry: I have look but either it ask for IPN, return URL, ... I don't want to screw up everything. (screenshots) I know you're not working for paypal but your help would be appreciated. Phil.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:2236 | [Last Post](/forum/29-payment-methods/871056-paypal-problem-no-payment-confirmation-not-sent#172977 "Hi, Right, we forgot this "return" option even if the paypal documentation page is pretty clear with it :) www.hikashop.com/support/documentation/i...form.html#additional In the history, you can have some debug data if you have activate the debug mode. If you remove the debug mode in your plugin, the debug data won't be added in the order history anymore. Thanks for the share ! Regards;") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | | [](/forum/25-install-update/870936-cant-add-product-in-orders#170595) | [Can't add product in orders](/forum/25-install-update/870936-cant-add-product-in-orders#170595 "-- HikaShop version -- : 2.3.2 essentials -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : safari Hi, When I create an order backend, I can select a user, but if I try to add a product (downloadable goods) it doesn't work. I get this form (image attached) I have once had a tree where I could select specific product by clicking but can have this anymore. When I create an order I have to go back and forth from order list to validate it. there is no 'save' button on top. Could you tell me the exact process to make it work properly. Thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 1 month ago, by [Phil](/forum/user/33943-phil "View Phil's Profile") [Last Post](/forum/25-install-update/870936-cant-add-product-in-orders#170597 "Hi, Right. Let me explain you the differences. In the order edition, you have two icon buttons, one with the "product" icon, and another with a "plus" icon. The "product" icon allow you to browse your products and select an existing product to be added in the order. The "plus" icon allow you to create manually a product which does not exist in your store (with the name you want, the price you want etc). When you select an existing product, most field will be pre-filled in the popup you show in your screenshot, you will also have the product id displayed in the fist line (where you have "0" in your picture). Hope it will help you. Regards,") 12 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:678 | [Last Post](/forum/25-install-update/870936-cant-add-product-in-orders#170597 "Hi, Right. Let me explain you the differences. In the order edition, you have two icon buttons, one with the "product" icon, and another with a "plus" icon. The "product" icon allow you to browse your products and select an existing product to be added in the order. The "plus" icon allow you to create manually a product which does not exist in your store (with the name you want, the price you want etc). When you select an existing product, most field will be pre-filled in the popup you show in your screenshot, you will also have the product id displayed in the fist line (where you have "0" in your picture). Hope it will help you. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 12 years 1 month ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.209 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)