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- **User Type:** User
- **Register Date:** 03 Sep 2014
- **Last login:** 12 years 1 month ago
- **Time Zone:** UTC +0:00
- **Local Time:** 08:44
- **Posts:** 8
- **Profile views:** 19
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# ngeldawkins recent posts (8 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172074) | [orders created but not paid for](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172074 "-- HikaShop version -- : starter version How do we stop the system sending an email to the buyer after he has created an order but before he has actually paid for the order. As soon as the finish button in the cart is pressed the order is created. However the user may chose then not to proceed with a purchase or he may take the receiving of the order create email as a signal that he has actually paid for the goods. In addition, how can we stop the product quantity being incremented down when orders are created but before the user has paid. I have the situation that 2 users have placed orders but never completed the payment. Yet the order has been reduced by two. Those customers may never return and complete that order. One more thing. It seems that if someone does not complete the payment of the order but then returns the next day that order seems lost in some limbo. It exists on the system as a created order but a returning customer ever sees it again even if he returns back to the shopping cart.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172092 "Hello, To do that you'll have to : 1. Create an Hikashop menu and set its type to "Customer orders". 2. Set the "Payment of orders not paid immediately" option to YES through the "Hikashop->System->Configuration->Main".") 12 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:700 | [Last Post](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172092 "Hello, To do that you'll have to : 1. Create an Hikashop menu and set its type to "Customer orders". 2. Set the "Payment of orders not paid immediately" option to YES through the "Hikashop->System->Configuration->Main".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 1 month ago |
| [](/forum/35-orders-management/871672-orders-created-but-not-paid-for#171962) | [orders created but not paid for](/forum/35-orders-management/871672-orders-created-but-not-paid-for#171962 "-- HikaShop version -- : starter version How do we stop the system sending an email to the buyer after he has created an order but before he has actually paid for the order. As soon as the finish button in the cart is pressed the order is created. However the user may chose then not to proceed with a purchase or he may take the receiving of the order create email as a signal that he has actually paid for the goods. In addition, how can we stop the product quantity being incremented down when orders are created but before the user has paid. I have the situation that 2 users have placed orders but never completed the payment. Yet the order has been reduced by two. Those customers may never return and complete that order. One more thing. It seems that if someone does not complete the payment of the order but then returns the next day that order seems lost in some limbo. It exists on the system as a created order but a returning customer ever sees it again even if he returns back to the shopping cart.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172092 "Hello, To do that you'll have to : 1. Create an Hikashop menu and set its type to "Customer orders". 2. Set the "Payment of orders not paid immediately" option to YES through the "Hikashop->System->Configuration->Main".") 12 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:700 | [Last Post](/forum/35-orders-management/871672-orders-created-but-not-paid-for#172092 "Hello, To do that you'll have to : 1. Create an Hikashop menu and set its type to "Customer orders". 2. Set the "Payment of orders not paid immediately" option to YES through the "Hikashop->System->Configuration->Main".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 1 month ago |
| [](/forum/35-orders-management/871042-order-number#171959) | [order number](/forum/35-orders-management/871042-order-number#171959 "-- HikaShop version -- : HikaShop Starter 2.3.2, We have HikaShop Starter 2.3.2, Is there anyway to change the order number increments. At the moment the order number increments the letter and the digit. So N10 follows L9. That seems a very peculiar way to increment orders.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/35-orders-management/871042-order-number#195610 "Hi, It's only possible with the "order number format" option of the commercial editions of HikaShop. You can't change that with the Starter edition with other options in the shop.") 11 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:816 | [Last Post](/forum/35-orders-management/871042-order-number#195610 "Hi, It's only possible with the "order number format" option of the commercial editions of HikaShop. You can't change that with the Starter edition with other options in the shop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 7 months ago |
| [](/forum/35-orders-management/871042-order-number#171097) | [order number](/forum/35-orders-management/871042-order-number#171097 "-- HikaShop version -- : HikaShop Starter 2.3.2, We have HikaShop Starter 2.3.2, Is there anyway to change the order number increments. At the moment the order number increments the letter and the digit. So N10 follows L9. That seems a very peculiar way to increment orders.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/35-orders-management/871042-order-number#195610 "Hi, It's only possible with the "order number format" option of the commercial editions of HikaShop. You can't change that with the Starter edition with other options in the shop.") 11 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:816 | [Last Post](/forum/35-orders-management/871042-order-number#195610 "Hi, It's only possible with the "order number format" option of the commercial editions of HikaShop. You can't change that with the Starter edition with other options in the shop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 7 months ago |
| [](/forum/35-orders-management/871040-reports#171095) | [reports](/forum/35-orders-management/871040-reports#171095 "-- HikaShop version -- : starter -- Joomla version -- : 3.5 -- Browser(s) name and version -- : chrome We have started to use HikaShop Starter 2.3.2, Are there any reports available in this version or anyway to create simple CSV downloadable reports about orders. Thanks for any help.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/35-orders-management/871040-reports#171148 "Hi, You can go in the menu Orders>Reports in order to generate reports. Note that this is only available with HikaShop Essential and Business. Otherwise, you can also create some kind of reports with mass actions (menu System>Mass actions) but it is more complex to use and you can't have product comparison sales charts or things like that with it.") 12 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:545 | [Last Post](/forum/35-orders-management/871040-reports#171148 "Hi, You can go in the menu Orders>Reports in order to generate reports. Note that this is only available with HikaShop Essential and Business. Otherwise, you can also create some kind of reports with mass actions (menu System>Mass actions) but it is more complex to use and you can't have product comparison sales charts or things like that with it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 1 month ago |
| [](/forum/25-install-update/870813-how-do-we-use-the-price-set-up-in-a-characteristic#169981) | [How do we use the price set up in a characteristic](/forum/25-install-update/870813-how-do-we-use-the-price-set-up-in-a-characteristic#169981 "-- HikaShop version -- : HikaShop Starter: 2.3.2 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : Chrome folks. I cannot figure out how variants work. I have a product. I have set up a characteristic with two options. At the product level I have added that characteristic. using the manage variants button I have added prices to the two options set up. Yet when either of those options is selected in the cart the price does not appear or is added to the price field. How do we get the price set up in a variant please? Thank you. Nigel") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/25-install-update/870813-how-do-we-use-the-price-set-up-in-a-characteristic#169988 "Hi, Have you read that documentation ? hikashop.com/support/support/documentati...html#characteristics Thanks to give us a screenshot of the variants (when clicking on the manage variants button).") 12 years 1 month ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:383 | [Last Post](/forum/25-install-update/870813-how-do-we-use-the-price-set-up-in-a-characteristic#169988 "Hi, Have you read that documentation ? hikashop.com/support/support/documentati...html#characteristics Thanks to give us a screenshot of the variants (when clicking on the manage variants button).") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 12 years 1 month ago |
| [](/forum/26-product-category-display/870804-different-discounts-for-different-products#169965) | [different discounts for different products](/forum/26-product-category-display/870804-different-discounts-for-different-products#169965 "-- HikaShop version -- : HikaShop Starter: 2.3.2 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : Chrome Sirs. I love HikaShop but I have a simple question. I cannot see how to apply different discounts to different products. It seems the first discount set up is applied to all products. This is a severe limitation if true. Any help would be appreciated please. Nigel") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/26-product-category-display/870804-different-discounts-for-different-products#169970 "Because you can create coupons as well on that same interface. If you want to have a discount for each product, I would instead recommend you to look at the "retail price" field of the product edition page. Enter the original price as the retail price and the discounted price as price of the product and you should get something close to what you want.") 12 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:332 | [Last Post](/forum/26-product-category-display/870804-different-discounts-for-different-products#169970 "Because you can create coupons as well on that same interface. If you want to have a discount for each product, I would instead recommend you to look at the "retail price" field of the product edition page. Enter the original price as the retail price and the discounted price as price of the product and you should get something close to what you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 1 month ago |
| [](/forum/26-product-category-display/870804-different-discounts-for-different-products#169912) | [different discounts for different products](/forum/26-product-category-display/870804-different-discounts-for-different-products#169912 "-- HikaShop version -- : HikaShop Starter: 2.3.2 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : Chrome Sirs. I love HikaShop but I have a simple question. I cannot see how to apply different discounts to different products. It seems the first discount set up is applied to all products. This is a severe limitation if true. Any help would be appreciated please. Nigel") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 1 month ago, by [ngeldawkins](/forum/user/34015-ngeldawkins "View ngeldawkins's Profile") [Last Post](/forum/26-product-category-display/870804-different-discounts-for-different-products#169970 "Because you can create coupons as well on that same interface. If you want to have a discount for each product, I would instead recommend you to look at the "retail price" field of the product edition page. Enter the original price as the retail price and the discounted price as price of the product and you should get something close to what you want.") 12 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:332 | [Last Post](/forum/26-product-category-display/870804-different-discounts-for-different-products#169970 "Because you can create coupons as well on that same interface. If you want to have a discount for each product, I would instead recommend you to look at the "retail price" field of the product edition page. Enter the original price as the retail price and the discounted price as price of the product and you should get something close to what you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 1 month ago |
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