[Skip to main content](#vessel-content)
# Profile for NanoPlanet
##
[](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")
**[ Offline](/forum/user/34445-nanoplanet)**
- **User Type:** User
- **Register Date:** 06 Oct 2014
- **Last login:** 8 years 5 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 17:38
- **Posts:** 52
- **Profile views:** 208
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# NanoPlanet's recent posts (52 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292668) | [HikaSerial Coupon Gen Plugin duplicate serials](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292668 "-- HikaShop version -- : 2.6.3 -- HikaSerial version -- : 1.10.4 -- Joomla version -- : 3.6.2 Good afternoon, I just got an email from a client. It seems that the coupon gen plugin for HikaSerial that we are using to create gift cards is generating duplicate serials. It has only happened once so far. How do I prevent this from happening? I looked at the two orders to make sure it wasn't a typo on the client's part, but no - they truly are duplicate serials on two separate orders. Any help would be much appreciated. I have attached the config screen for the coupon gen plugin in case you need it. Many thanks, Leslie") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 10 years 2 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292672 "Hello, There is no modification in the HikaSerial core regarding that. As explained previously, more serials you have, less "empty slots" are available. And if your generate have few possibilities, you increase the chances of conflicts. Even with an algorithm to detect duplication ; if you do not have enough available slots, you can have some really close to an infinite loop since you would require to try a very high number of combination to find an available one (which can also result to a very high number of database queries). Regards,") 8 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:3424 | [Last Post](/forum/14-hikaserial/886126-hikaserial-coupon-gen-plugin-duplicate-serials#292672 "Hello, There is no modification in the HikaSerial core regarding that. As explained previously, more serials you have, less "empty slots" are available. And if your generate have few possibilities, you increase the chances of conflicts. Even with an algorithm to detect duplication ; if you do not have enough available slots, you can have some really close to an infinite loop since you would require to try a very high number of combination to find an available one (which can also result to a very high number of database queries). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 5 months ago |
| [](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291444) | [How to add gift certificate serial number to invoice?](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291444 "-- HikaShop version -- : 3.3.0 -- HikaSerial version -- : 2.1.0 -- Joomla version -- : 3.8.6 My client has a website that uses Joomla and HikaShop + HikaSerial. One of their products is a gift card. When they receive email notification of an order placed for a gift card, or when they look up the invoice for such an order on the back end, they see the following information about the order: gift card amount gift card recipient info What is not present is the gift card serial number. Since they have a third party tracking software that they have to add this info to, it would be helpful if the gift card serial number were also displayed. It would save them from having to manually look up each gift card order email to get the serial number. Many thanks!") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:2991 | [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#290731) | [How to add gift certificate serial number to invoice?](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#290731 "-- HikaShop version -- : 3.3.0 -- HikaSerial version -- : 2.1.0 -- Joomla version -- : 3.8.6 My client has a website that uses Joomla and HikaShop + HikaSerial. One of their products is a gift card. When they receive email notification of an order placed for a gift card, or when they look up the invoice for such an order on the back end, they see the following information about the order: gift card amount gift card recipient info What is not present is the gift card serial number. Since they have a third party tracking software that they have to add this info to, it would be helpful if the gift card serial number were also displayed. It would save them from having to manually look up each gift card order email to get the serial number. Many thanks!") Category: [HikaSerial](/forum/14-hikaserial "A Joomla! component for HikaShop which add new features around serials/licences and unique content assignation.") Topic started 8 years 6 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:2991 | [Last Post](/forum/14-hikaserial/894336-how-to-add-gift-certificate-serial-number-to-invoice#291471 "Hello, There is no "gift certificate serial" ; there are just "serials". All serials are display in that list since there is no "type" of serial, just serials. Afterwards if you do want to do some customization and add custom code to retrieve information from "order/item" custom field ; that is possible but it's development. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago |
| [](/forum/25-install-update/888868-duplicate-menu-item-error-when-there-is-no-duplicate#262472) | [Duplicate Menu Item Error When There is No Duplicate](/forum/25-install-update/888868-duplicate-menu-item-error-when-there-is-no-duplicate#262472 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- Error-message(debug-mod must be tuned on) -- : Save failed with the following error: You are creating a duplicated link, another menu item already exists linking this element see details below Good morning, I am trying to add a new HikaShop category to my main menu and keep getting the following error message: The problem is that there IS no duplicate menu item. Not even in my menu Trash. I have looked everywhere on the site to find the duplicate but it just isn't there. Please help! Best, Leslie") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 8 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/25-install-update/888868-duplicate-menu-item-error-when-there-is-no-duplicate#262476 "Hi, That error message is generated by the Joomla menu manager, not HikaShop. So I wouldn't be able to say much. If Joomla says that there already is a menu item with the same link, then either Jomla has a bug or there really is a menu item with that link. Now I don't know how you've configured the menu item you're trying to add, nor all the links of all the menu items on your website, but I would first recommend to double check.") 9 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:784 | [Last Post](/forum/25-install-update/888868-duplicate-menu-item-error-when-there-is-no-duplicate#262476 "Hi, That error message is generated by the Joomla menu manager, not HikaShop. So I wouldn't be able to say much. If Joomla says that there already is a menu item with the same link, then either Jomla has a bug or there really is a menu item with that link. Now I don't know how you've configured the menu item you're trying to add, nor all the links of all the menu items on your website, but I would first recommend to double check.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 8 months ago |
| [](/forum/27-checkout/888744-possible-to-allow-international-addresses-for-billing-only#261824) | [Possible to allow International addresses for billing only?](/forum/27-checkout/888744-possible-to-allow-international-addresses-for-billing-only#261824 "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 Hi there... Quick question. My client has asked me if it is possible to allow international addresses for billing purposes only? Basically, they don't ship outside the US but if someone lives in the UK for example and wants to buy something for a friend who lives in the US, they would be able to. Does that make sense? Many thanks, Cynthia") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 8 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/27-checkout/888744-possible-to-allow-international-addresses-for-billing-only#261826 "Hi, If your question is "Can I have only USA in the "country" field of the shipping address but all hte countries for the billing address?", then no. However, you can have all the countries for both types of address and use the "zone" restriction setting of your shipping methods to only allow shipping to the USA by selecting that country zone in that option. After entering a shipping address outside the USA and reaching the shipping methods selection, the customer would get an error message saying that no shipping methods are available for his location.") 9 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:870 | [Last Post](/forum/27-checkout/888744-possible-to-allow-international-addresses-for-billing-only#261826 "Hi, If your question is "Can I have only USA in the "country" field of the shipping address but all hte countries for the billing address?", then no. However, you can have all the countries for both types of address and use the "zone" restriction setting of your shipping methods to only allow shipping to the USA by selecting that country zone in that option. After entering a shipping address outside the USA and reaching the shipping methods selection, the customer would get an error message saying that no shipping methods are available for his location.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 8 months ago |
| [](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259011) | [Require signature on delivery for orders over $100](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259011 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 My client just emailed me another request and I am not sure of the answer. They want to know how to require a signature on delivery for orders over $100. Is this possible?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259013 "Hi, A signature on delivery ? But, it is something related with the shipping company, no ? Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1052 | [Last Post](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259013 "Hi, A signature on delivery ? But, it is something related with the shipping company, no ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago |
| [](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259009) | [How to add a separate handling fee for orders over $100](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259009 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 Good morning, I received an email over the holiday from a client whose website is using HikaShop. They want to know if it is possible to add a separate handling fee for orders over $100. Their site is running the latest version of HikaShop with both USPS and UPS shipping plugins installed. Many thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259022 "Hi, Similarily to my previous post, you could set the dimensions of the gift cards to 0 (or really high compared to other products) and use the min/max volume restriction setting of your payment methods to switch between one set of payment methods without price and another set with prices and rename the payment fee to handling fee and that should allow you to achieve that.") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1089 | [Last Post](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259022 "Hi, Similarily to my previous post, you could set the dimensions of the gift cards to 0 (or really high compared to other products) and use the min/max volume restriction setting of your payment methods to switch between one set of payment methods without price and another set with prices and rename the payment fee to handling fee and that should allow you to achieve that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago |
| [](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259007) | [Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259007 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 9 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:889 | [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago |
| [](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258747) | [Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258747 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 9 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:889 | [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago |
| [](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258693) | [Additional product images thumbnails not displaying](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#258693 "-- url of the page with the problem -- : ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 Good morning, I received an email over the holiday from a client running HikaShop on their website. If you look at ojoelmercado.com/ojo-collection/tee-shir...embroidered-logo-tee and select any of the variants from the dropdown, you will see that the main product photo changes accordingly. That part functions fine. The problem that has arisen is that they have also added additional product images (Product tab, Images & Files panel) but those additional product thumbnails are not displaying. They display fine on products that do not have variant dropdowns. How do I fix this? Many thanks!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 9 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:889 | [Last Post](/forum/26-product-category-display/888128-additional-product-images-thumbnails-not-displaying#259014 "Hi, If the variant do not have any image ; all images of the main product will be used. If the variant have images ; these images will be used. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago |
[](/forum/topics/feed/mode-topics?format=feed&type=rss)
Time to create page: 0.183 seconds
[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
[](#top)