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# Profile for wrina iamwe
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[](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile")
**[ Offline](/forum/user/34481-wrina-iamwe)**
- **User Type:** User
- **Register Date:** 09 Oct 2014
- **Last login:** 1 week 6 days ago
- **Time Zone:** UTC +0:00
- **Local Time:** 23:14
- **Posts:** 160
- **Profile views:** 183
- **Thank you received:** 7
- **Gender:** Unknown
- **Birthdate:** Unknown
- **Medals:** Hikaserial Subscription Hikashop Business
- Posts
# wrina iamwe's recent posts (160 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/100000066-problem-with-paypal#100000317) | [Problem with paypal](/forum/27-checkout/100000066-problem-with-paypal#100000317 "-- Browser(s) name and version -- : Chrome 153.0 1) When I, as a customer, process an order an error is received after selecting the paypal payment option: ERROR:: 0 Attempt to assign property "quantity" on null - Please see image: ") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 weeks 6 hours ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/27-checkout/100000066-problem-with-paypal#100000321 "Hi, 1) The error message is most likely not related to the donation or to PayPal. We get exactly this error from HikaSerial (your HikaSubscription add-on) when the order gets confirmed: a "Serial Per Order" entry (or a pack added by hand to the order) still points to a serial pack that has since been deleted. When the payment confirms the order, HikaSerial tries to add serials from that missing pack and stops with "Attempt to assign property "quantity" on null". The order is already confirmed at that point, which is why it still goes through. To stop it now, go to Components > HikaSerial > Plugins, open "Serial Per Order - HikaSerial plugin" and look at the entries listed there: one whose Pack column is empty points to a deleted pack. Edit it and choose an existing pack, or unpublish or delete it if you no longer need it. In an order affected by this, the Serials area of the order also shows an "Order assignation" line with no pack name. We have prepared a fix for HikaSerial so that a missing pack is skipped instead of causing this error. It will come in a HikaSerial update, which your current maintenance covers. Until then, correcting the plugin entry as described above avoids the error. 2) The page in your screenshot is the payment page of the PayPal Checkout plugin, and it works as intended. Each button or form on it is a payment method that is enabled in the plugin's settings. To make it simpler, go to System > Payment methods in HikaShop, open your PayPal Checkout method and, in its "Payment methods" section, untick what you do not want to offer: "Credit and debit cards" removes the card form and its billing address, Skrill removes the Skrill button and the name field above it, and Google Pay, Apple Pay, PayPal Credit and Pay Later remove their buttons. Then save. The PayPal button itself is always shown. The settings are described here: www.hikashop.com/support/documentation/4...l-checkout-form.html The shopping cart on the right of that page looks like your HikaShop cart module. If you do not want it there, change the module's menu assignment so that it is not displayed on your checkout menu item.") 2 weeks 4 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:77 | [Last Post](/forum/27-checkout/100000066-problem-with-paypal#100000321 "Hi, 1) The error message is most likely not related to the donation or to PayPal. We get exactly this error from HikaSerial (your HikaSubscription add-on) when the order gets confirmed: a "Serial Per Order" entry (or a pack added by hand to the order) still points to a serial pack that has since been deleted. When the payment confirms the order, HikaSerial tries to add serials from that missing pack and stops with "Attempt to assign property "quantity" on null". The order is already confirmed at that point, which is why it still goes through. To stop it now, go to Components > HikaSerial > Plugins, open "Serial Per Order - HikaSerial plugin" and look at the entries listed there: one whose Pack column is empty points to a deleted pack. Edit it and choose an existing pack, or unpublish or delete it if you no longer need it. In an order affected by this, the Serials area of the order also shows an "Order assignation" line with no pack name. We have prepared a fix for HikaSerial so that a missing pack is skipped instead of causing this error. It will come in a HikaSerial update, which your current maintenance covers. Until then, correcting the plugin entry as described above avoids the error. 2) The page in your screenshot is the payment page of the PayPal Checkout plugin, and it works as intended. Each button or form on it is a payment method that is enabled in the plugin's settings. To make it simpler, go to System > Payment methods in HikaShop, open your PayPal Checkout method and, in its "Payment methods" section, untick what you do not want to offer: "Credit and debit cards" removes the card form and its billing address, Skrill removes the Skrill button and the name field above it, and Google Pay, Apple Pay, PayPal Credit and Pay Later remove their buttons. Then save. The PayPal button itself is always shown. The settings are described here: www.hikashop.com/support/documentation/4...l-checkout-form.html The shopping cart on the right of that page looks like your HikaShop cart module. If you do not want it there, change the module's menu assignment so that it is not displayed on your checkout menu item.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 weeks 4 hours ago |
| [](/forum/25-install-update/100000061-website-really-slow#100000302) | [Website Really Slow](/forum/25-install-update/100000061-website-really-slow#100000302 "-- HikaShop version -- : 6.7.0 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.11 -- Browser(s) name and version -- : Chrome 153.0 -- Error-message(debug-mod must be tuned on) -- : None on display - system is just extremely slow Hello, My website is running really slow. I contacted my hosting platform and they stated that it was due to hikashop - see note from them below :: " Thank you for your ticket, I did some testing on your website, and it is very slow, but it does not seem to be related to the server. It appears that this is a plugin of your hikashop plugin. You need to check and disable it temporarily and see if that helps. You will need to check each plugin and see which one is causing you this issue. I would suggest you ask your site developer to do this for you. Thank you. Rochen Limited" Could you all help me with this process? - Has anyone else complained of a slow site due to hika??? Thanks, ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 1 day ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated. I have copied the debug info below. Also if you would like to login to see it for yourself USER NAME: hikashop Password: hikashop# Longest debug: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") 2 weeks 1 day ago by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") | Replies:1 Views:118 | [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated. I have copied the debug info below. Also if you would like to login to see it for yourself USER NAME: hikashop Password: hikashop# Longest debug: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") 2 weeks 1 day ago |
| [](/forum/25-install-update/100000061-website-really-slow#100000300) | [Website Really Slow](/forum/25-install-update/100000061-website-really-slow#100000300 "-- HikaShop version -- : 6.7.0 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.11 -- Browser(s) name and version -- : Chrome 153.0 -- Error-message(debug-mod must be tuned on) -- : None on display - system is just extremely slow Hello, My website is running really slow. I contacted my hosting platform and they stated that it was due to hikashop - see note from them below :: " Thank you for your ticket, I did some testing on your website, and it is very slow, but it does not seem to be related to the server. It appears that this is a plugin of your hikashop plugin. You need to check and disable it temporarily and see if that helps. You will need to check each plugin and see which one is causing you this issue. I would suggest you ask your site developer to do this for you. Thank you. Rochen Limited" Could you all help me with this process? - Has anyone else complained of a slow site due to hika??? Thanks, ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 1 day ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated. I have copied the debug info below. Also if you would like to login to see it for yourself USER NAME: hikashop Password: hikashop# Longest debug: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") 2 weeks 1 day ago by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") | Replies:1 Views:118 | [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated. I have copied the debug info below. Also if you would like to login to see it for yourself USER NAME: hikashop Password: hikashop# Longest debug: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported: beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") 2 weeks 1 day ago |
| [](/forum/25-install-update/910733-guest-purchase-is-invalid#372917) | [Guest Purchase - Is invalid](/forum/25-install-update/910733-guest-purchase-is-invalid#372917 "-- url of the page with the problem -- : community.advancn.org -- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4.7 -- PHP version -- : 8.4.23 -- Error-message(debug-mod must be tuned on) -- : Invalid Token Hello. When I attempt to make a purchase as a Guest the system states "Invalid Token"") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 3 months 5 days ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/910733-guest-purchase-is-invalid#372919 "Hello, Your shop pages are served from the LiteSpeed cache. I loaded community.advancn.org/estore twice, from two different sessions, and both times the answer came with the header "x-litespeed-cache: hit", without any session cookie, and with exactly the same security token in the page (csrf.token 870646592487c9cbc27f8e4769348d76). So each guest sends a token which belongs to another visitor's old session and HikaShop refuses it with "Invalid Token". Logged in users don't have the problem because their pages are not taken from the cache. Please exclude the HikaShop pages from that cache and purge it. If you use the LiteSpeed Cache plugin for Joomla, add com_hikashop and the cart, checkout and shop menu items to its exclusion list. If the cache is activated on the server with the .htaccess file instead, this kind of rule will do it : Please also check that the "System - Page Cache" plugin of Joomla is disabled and that the cache is turned off in the global configuration of Joomla, as they create the same problem.") 3 months 4 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:267 | [Last Post](/forum/25-install-update/910733-guest-purchase-is-invalid#372919 "Hello, Your shop pages are served from the LiteSpeed cache. I loaded community.advancn.org/estore twice, from two different sessions, and both times the answer came with the header "x-litespeed-cache: hit", without any session cookie, and with exactly the same security token in the page (csrf.token 870646592487c9cbc27f8e4769348d76). So each guest sends a token which belongs to another visitor's old session and HikaShop refuses it with "Invalid Token". Logged in users don't have the problem because their pages are not taken from the cache. Please exclude the HikaShop pages from that cache and purge it. If you use the LiteSpeed Cache plugin for Joomla, add com_hikashop and the cart, checkout and shop menu items to its exclusion list. If the cache is activated on the server with the .htaccess file instead, this kind of rule will do it : Please also check that the "System - Page Cache" plugin of Joomla is disabled and that the cache is turned off in the global configuration of Joomla, as they create the same problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 3 months 4 days ago |
| [](/forum/28-shipping-methods/910437-usps-mail-error#371435) | [USPS Mail Error](/forum/28-shipping-methods/910437-usps-mail-error#371435 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.4 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : USPS shipping warehouse not working. Following era: USPS (PRIORITY) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (MEDIA) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (EXPRESS) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (GROUND ADVANTAGE) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (RETAIL GROUND) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. I have had my USPS account connected to hikashop for years now I am receiving the following error ( no thing has change on my part): USPS (PRIORITY) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (MEDIA) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (EXPRESS) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (GROUND ADVANTAGE) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. USPS (RETAIL GROUND) error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 6 months 3 weeks ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/28-shipping-methods/910437-usps-mail-error#371436 "Hi, USPS decided to retire their Web Tools API last year: www.usps.com/business/web-tools-apis/ Of course, the new API is completely different from the previous one. So a whole new plugin needed to be developed last year for this new API. Thus, we worked hard on this and it's been more than 9 months that we released a new plugin for USPS with regular updates to it since then based on the feedback of merchants migrating ahead of the API termination : www.hikashop.com/marketplace/product/290-usps.html If you're using the old plugin, you'll have to migrate to the new one to be able to continue connecting your HikaShop with USPS.") 6 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:501 | [Last Post](/forum/28-shipping-methods/910437-usps-mail-error#371436 "Hi, USPS decided to retire their Web Tools API last year: www.usps.com/business/web-tools-apis/ Of course, the new API is completely different from the previous one. So a whole new plugin needed to be developed last year for this new API. Thus, we worked hard on this and it's been more than 9 months that we released a new plugin for USPS with regular updates to it since then based on the feedback of merchants migrating ahead of the API termination : www.hikashop.com/marketplace/product/290-usps.html If you're using the old plugin, you'll have to migrate to the new one to be able to continue connecting your HikaShop with USPS.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 3 weeks ago |
| [](/forum/26-product-category-display/910433-error-when-updating-products#371418) | [Error when updating products](/forum/26-product-category-display/910433-error-when-updating-products#371418 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.4 -- Error-message(debug-mod must be tuned on) -- : Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this Hello, When I attempt to save product inventory, it does not save. And, I have also been receiving the above era when attempting to save products:") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 6 months 3 weeks ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/26-product-category-display/910433-error-when-updating-products#371419 "Hi, There are two things you can do: 1. Activate the debug setting of the Joomla configuration page and reproduce the issue. You should get an error message with more information which will allow us to understand what the problem is exactly and tell you what to do to fix it. 2. It is likely that the problem is coming from an issue we already fixed in later updates of HikaShop. So I would recommend updating.") 6 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:316 | [Last Post](/forum/26-product-category-display/910433-error-when-updating-products#371419 "Hi, There are two things you can do: 1. Activate the debug setting of the Joomla configuration page and reproduce the issue. You should get an error message with more information which will allow us to understand what the problem is exactly and tell you what to do to fix it. 2. It is likely that the problem is coming from an issue we already fixed in later updates of HikaShop. So I would recommend updating.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 3 weeks ago |
| [](/forum/25-install-update/909839-error-saving-warehouse#369131) | [error saving warehouse](/forum/25-install-update/909839-error-saving-warehouse#369131 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Microsoft Edge -- Error-message(debug-mod must be tuned on) -- : receiving error when attempting to save warehouse: Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this receiving error when attempting to save new warehouse item: Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/909839-error-saving-warehouse#369134 "Hi, Can you activate the "debug" setting of the Joomla configuration and try again ? You should hopefully get an error message with more information about the problem, allowing us to tell you what to do. If not, then please look in the PHP error log of your hosting (you might have to ask your hosting support) for a "fatal error" message. It should describe what the problem is, allowing us to tell you what to do.") 1 year 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:474 | [Last Post](/forum/25-install-update/909839-error-saving-warehouse#369134 "Hi, Can you activate the "debug" setting of the Joomla configuration and try again ? You should hopefully get an error message with more information about the problem, allowing us to tell you what to do. If not, then please look in the PHP error log of your hosting (you might have to ask your hosting support) for a "fatal error" message. It should describe what the problem is, allowing us to tell you what to do.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 week ago |
| [](/forum/32-content-creation/909810-cannot-create-category#369034) | [Cannot create category](/forum/32-content-creation/909810-cannot-create-category#369034 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Microsoft Edge -- Error-message(debug-mod must be tuned on) -- : Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this Receive error when trying to create categories: Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 1 year 2 weeks ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/32-content-creation/909810-cannot-create-category#369035 "Hi, Activate the "debug" setting of the Joomla configuration and try again. You might get an error message with more information which will help us tell you what to do. If not, please look in the PHP error log for the real error message behind this generic "500" message. You might need to ask your hosting company support if you don't have direct access to the PHP error log.") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:625 | [Last Post](/forum/32-content-creation/909810-cannot-create-category#369035 "Hi, Activate the "debug" setting of the Joomla configuration and try again. You might get an error message with more information which will help us tell you what to do. If not, please look in the PHP error log for the real error message behind this generic "500" message. You might need to ask your hosting company support if you don't have direct access to the PHP error log.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago |
| [](/forum/29-payment-methods/909744-paypal-checkout-blank-page#368721) | [Paypal checkout - blank page](/forum/29-payment-methods/909744-paypal-checkout-blank-page#368721 "-- url of the page with the problem -- : community.advancn.org -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Microsoft Edge -- Error-message(debug-mod must be tuned on) -- : Black screen with "Personal Microsoft Message" - with no text, pops up in front of the Paypal checkout screen. so that the checkout is not viewable see image When I select to pay, a black screen appears and the check-out screen is not viewable. First pic is what I see, 2nd pic is after I have moved the popup. Also happens on the broswer Brave. Plugin: Paypal checkout") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 1 year 1 month ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/29-payment-methods/909744-paypal-checkout-blank-page#368722 "Hi, If you click on the "PayPal" button and you don't get the PayPal payment popup, or you get a blank popup on top of the normal popup, it's likely you have a problem with the Cross Origin Opener Policy of your website. You need to configure your System - HTTP Headers plugin, via the Joomla plugins manager. In its Plugin tab, change its "Cross-Origin-Opener-Policy" setting to "same-origin-allow-popups"") 1 year 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:565 | [Last Post](/forum/29-payment-methods/909744-paypal-checkout-blank-page#368722 "Hi, If you click on the "PayPal" button and you don't get the PayPal payment popup, or you get a blank popup on top of the normal popup, it's likely you have a problem with the Cross Origin Opener Policy of your website. You need to configure your System - HTTP Headers plugin, via the Joomla plugins manager. In its Plugin tab, change its "Cross-Origin-Opener-Policy" setting to "same-origin-allow-popups"") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 month ago |
| [](/forum/4-how-to/909729-hikashop-message-location-error#368643) | [Hikashop message location error](/forum/4-how-to/909729-hikashop-message-location-error#368643 "-- url of the page with the problem -- : community.advancn.org -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : see image Basedon my template, I cannot see the pink system messages from Hikashop. Please see image. Q. How can I change the location of the system message?") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 1 year 1 month ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/4-how-to/909729-hikashop-message-location-error#368646 "Hi, You can edit the HikaShop cart notification plugin via the Joomla plugins manager. There, you can for example change the display mode to "popup" or "button".") 1 year 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:984 | [Last Post](/forum/4-how-to/909729-hikashop-message-location-error#368646 "Hi, You can edit the HikaShop cart notification plugin via the Joomla plugins manager. There, you can for example change the display mode to "popup" or "button".") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 month ago |
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