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# Profile for kevin@solasus.com
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- **User Type:** User
- **Register Date:** 26 Jul 2011
- **Last login:** 4 years 6 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 06:54
- **Posts:** 26
- **Profile views:** 350
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# kevin@solasus.com's recent posts (26 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159784) | [TaxCloud Error on Products w/Characteristics](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159784 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/handmad...em/wooden-stool.html -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : (see attached) I just added a Characteristic to a products (simple "Colors" with 2 choices) and now I get a generic "TaxCloud: error" any after an address/login is entered during checkout. It just starts appearing any where on the site that com_hikashop is displayed. I've tried even the default ProtoStar template and it gives me the same error. I find nothing in the web server logs. I checked to make sure that the variant items and they do have the Product Taxability Code set. I tried add just an Option to the original product (without any Characteristics) and there was no issue. So this appears to be specific to something with Characteristics. I tried adding price to the variant (just to see) and no help. All other products work fine and if I remove the Colors Characteristic, the product is fine. Not sure exactly what it could be. I upgraded to 2.3.1 on my internal test server and it has the same issue if I add a Characteristic.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 5 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") 12 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2567 | [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 4 months ago |
| [](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159782) | [TaxCloud Error on Products w/Characteristics](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159782 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/handmad...em/wooden-stool.html -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : (see attached) I just added a Characteristic to a products (simple "Colors" with 2 choices) and now I get a generic "TaxCloud: error" any after an address/login is entered during checkout. It just starts appearing any where on the site that com_hikashop is displayed. I've tried even the default ProtoStar template and it gives me the same error. I find nothing in the web server logs. I checked to make sure that the variant items and they do have the Product Taxability Code set. I tried add just an Option to the original product (without any Characteristics) and there was no issue. So this appears to be specific to something with Characteristics. I tried adding price to the variant (just to see) and no help. All other products work fine and if I remove the Colors Characteristic, the product is fine. Not sure exactly what it could be. I upgraded to 2.3.1 on my internal test server and it has the same issue if I add a Characteristic.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 5 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") 12 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2567 | [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 4 months ago |
| [](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159640) | [TaxCloud Error on Products w/Characteristics](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159640 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/handmad...em/wooden-stool.html -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : (see attached) I just added a Characteristic to a products (simple "Colors" with 2 choices) and now I get a generic "TaxCloud: error" any after an address/login is entered during checkout. It just starts appearing any where on the site that com_hikashop is displayed. I've tried even the default ProtoStar template and it gives me the same error. I find nothing in the web server logs. I checked to make sure that the variant items and they do have the Product Taxability Code set. I tried add just an Option to the original product (without any Characteristics) and there was no issue. So this appears to be specific to something with Characteristics. I tried adding price to the variant (just to see) and no help. All other products work fine and if I remove the Colors Characteristic, the product is fine. Not sure exactly what it could be. I upgraded to 2.3.1 on my internal test server and it has the same issue if I add a Characteristic.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 5 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") 12 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2567 | [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 4 months ago |
| [](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159632) | [TaxCloud Error on Products w/Characteristics](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159632 "-- url of the page with the problem -- : new.littleapplewoodenpuzzles.com/handmad...em/wooden-stool.html -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : TaxCloud error : (see attached) I just added a Characteristic to a products (simple "Colors" with 2 choices) and now I get a generic "TaxCloud: error" any after an address/login is entered during checkout. It just starts appearing any where on the site that com_hikashop is displayed. I've tried even the default ProtoStar template and it gives me the same error. I find nothing in the web server logs. I checked to make sure that the variant items and they do have the Product Taxability Code set. I tried add just an Option to the original product (without any Characteristics) and there was no issue. So this appears to be specific to something with Characteristics. I tried adding price to the variant (just to see) and no help. All other products work fine and if I remove the Colors Characteristic, the product is fine. Not sure exactly what it could be. I upgraded to 2.3.1 on my internal test server and it has the same issue if I add a Characteristic.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 12 years 5 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") 12 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2567 | [Last Post](/forum/40-taxes/868569-taxcloud-error-on-products-w-characteristics#159797 "From what I can see the notice message comes from the fact that there are no prices for one of the products/variants/options in the cart. It's just a small check missing. Your fix will do but we'll do something a bit more involved for next version to make sure that this doesn't happen. Another easy solution to avoid that is to turn off the "error reporting" option of the Joomla configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 4 months ago |
| [](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200) | [Coupon 100& order value and order status \[SOLVED\]](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200 "-- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.1 I'd like my default order status to be "created" and have it as such in the configuration and within the payment methods. However, when using a coupon set to 100% value - the payment methods go away (which is ok) ... but the order is submitted defaults to "confirmed" status How can I make sure this goes to "created"? Thanks! kevin") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 12 years 9 months ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200 "Ah... that was the secret. Many thanks! -kevin") 12 years 9 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:2 Views:979 | [Last Post](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200 "Ah... that was the secret. Many thanks! -kevin") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 12 years 9 months ago |
| [](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140128) | [Coupon 100& order value and order status \[SOLVED\]](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140128 "-- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.1 I'd like my default order status to be "created" and have it as such in the configuration and within the payment methods. However, when using a coupon set to 100% value - the payment methods go away (which is ok) ... but the order is submitted defaults to "confirmed" status How can I make sure this goes to "created"? Thanks! kevin") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 12 years 9 months ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200 "Ah... that was the secret. Many thanks! -kevin") 12 years 9 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:2 Views:979 | [Last Post](/forum/46-discount-coupon/865090-coupon-100-order-value-and-order-status-solved#140200 "Ah... that was the secret. Many thanks! -kevin") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 12 years 9 months ago |
| [](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120) | [Custom Status Filtering In Reports](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120 "Hi I'm trying to create an order report that filters out some of the default order status (e.g. confirmed) ... however none of my custom order statuses are available in the Filter >> Order status multi-select field. Any ideas...? Thank you! -kevin -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.3") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 2 months ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120 "Hi Nicolas Worked like a charm. Many thanks!!! B) -Kevin") 13 years 2 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:2 Views:1163 | [Last Post](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120 "Hi Nicolas Worked like a charm. Many thanks!!! B) -Kevin") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 13 years 2 months ago |
| [](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120093) | [Custom Status Filtering In Reports](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120093 "Hi I'm trying to create an order report that filters out some of the default order status (e.g. confirmed) ... however none of my custom order statuses are available in the Filter >> Order status multi-select field. Any ideas...? Thank you! -kevin -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.3") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 13 years 2 months ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120 "Hi Nicolas Worked like a charm. Many thanks!!! B) -Kevin") 13 years 2 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:2 Views:1163 | [Last Post](/forum/36-reports-statistics/861344-custom-status-filtering-in-reports#120120 "Hi Nicolas Worked like a charm. Many thanks!!! B) -Kevin") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 13 years 2 months ago |
| [](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555) | [Product Options & Dreaded "Limit Reached"](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555 "Hi I've got a product and severa product options configured... Our customers may have 2 or more kids that want to sign up and they want to use the SAME values for each kid. However, when they do so we get the dreaded "Limit Reached..." error message. Now if you just put in the exact same values for all fields, then the quantity simply updates. It's when you have different value for "child name" or other "custom fields" but then use the SAME product options. I've made sure of the following: All products, options, and characteristics have Quantity = unlimited Minimum quantity per order = 0 (also tried 1) Maximum quantity per order = unlimited Site config Maximum number of items in the cart = 99 (default was 0) In the example below, the top 4 items are "custom fields" and the bottom 4 are the product options. Example Link: www.silverknightschess.com/clubs/fairfax...ementary-school.html") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 14 years 1 month ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555 "Viola' - "Display 'add to cart' button for free products" = Yes That was the missing (not-so-secret) setting. Thank you much for the speedy support! -KB") 13 years 8 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:15 Views:3446 | [Last Post](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555 "Viola' - "Display 'add to cart' button for free products" = Yes That was the missing (not-so-secret) setting. Thank you much for the speedy support! -KB") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 13 years 8 months ago |
| [](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91344) | [Product Options & Dreaded "Limit Reached"](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91344 "Hi I've got a product and severa product options configured... Our customers may have 2 or more kids that want to sign up and they want to use the SAME values for each kid. However, when they do so we get the dreaded "Limit Reached..." error message. Now if you just put in the exact same values for all fields, then the quantity simply updates. It's when you have different value for "child name" or other "custom fields" but then use the SAME product options. I've made sure of the following: All products, options, and characteristics have Quantity = unlimited Minimum quantity per order = 0 (also tried 1) Maximum quantity per order = unlimited Site config Maximum number of items in the cart = 99 (default was 0) In the example below, the top 4 items are "custom fields" and the bottom 4 are the product options. Example Link: www.silverknightschess.com/clubs/fairfax...ementary-school.html") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 14 years 1 month ago, by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") [Last Post](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555 "Viola' - "Display 'add to cart' button for free products" = Yes That was the missing (not-so-secret) setting. Thank you much for the speedy support! -KB") 13 years 8 months ago by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") | Replies:15 Views:3446 | [Last Post](/forum/3-bug-report/66104-product-options-dreaded-limit-reached#91555 "Viola' - "Display 'add to cart' button for free products" = Yes That was the missing (not-so-secret) setting. Thank you much for the speedy support! -KB") by [kevin@solasus.com](/forum/user/3454-kevin-solasus-com "View kevin@solasus.com's Profile") 13 years 8 months ago |
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