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#  Profile for support

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[![support's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34775-support "View support's Profile")

**[ Offline](/forum/user/34775-support)**

- **User Type:** User

- **Register Date:** 30 Oct 2014
- **Last login:** 11 years 11 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 18:58

- **Posts:** 3
- **Profile views:** 37

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  support's recent posts  (3 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/3-bug-report/872709-badge-edit-date-error-message#177680) | [Badge edit Date error message](/forum/3-bug-report/872709-badge-edit-date-error-message#177680 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.3.28 -- Error-message(debug-mod must be tuned on) -- : 0 DateTime::&#95;&#95;construct() &#91;datetime.--construct&#93;: Failed to parse time string (27 octobre 2014 12:43) at position 6 (o): The timezone could not be found in the database  I get this error message in the admin backend when trying to edit a Badge but only when the admin user is using the backend in french? When the user is working in english, it works fine.  0 DateTime::&#95;&#95;construct() &#91;datetime.--construct&#93;: Failed to parse time string (27 octobre 2014 12:43) at position 6 (o): The timezone could not be found in the database")        Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.")     Topic started 11 years 11 months ago, by [support](/forum/user/34775-support "View support's Profile")       [Last Post](/forum/3-bug-report/872709-badge-edit-date-error-message#177683 "Hi,  Please edit the file &quot;administrator/components/com&#95;hikashop/views/badge/tmpl/form.php&quot; and replaceBy  And alsoBy  Regards,") 11 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:912 | [Last Post](/forum/3-bug-report/872709-badge-edit-date-error-message#177683 "Hi,  Please edit the file &quot;administrator/components/com&#95;hikashop/views/badge/tmpl/form.php&quot; and replaceBy  And alsoBy  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      11 years 11 months ago |
| [](/forum/27-checkout/872664-error-message-aup#177557) | [Error message AUP](/forum/27-checkout/872664-error-message-aup#177557 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome, Firefox, Safari -- Error-message(debug-mod must be tuned on) -- : When paying for an item using AlphaUser points  1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h&#95;alpha&#95;userpoints where userid=  I get this error page when I try using AlphaUser Points to pay for an item.  1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h&#95;alpha&#95;userpoints where userid=")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 11 years 11 months ago, by [support](/forum/user/34775-support "View support's Profile")       [Last Post](/forum/27-checkout/872664-error-message-aup#177558 "Hi,  You can see the documentation page:   www.hikashop.com/support/support/documen...57-using-points.html  The plugins &quot;user points&quot; (the hikashop and the hikashoppayment) are include in the commercial editions of HikaShop (essential and business) ; like the older (and deprecated) plugin &quot;HikaShop AlphaUserPoints&quot;.  Regards,") 11 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:405 | [Last Post](/forum/27-checkout/872664-error-message-aup#177558 "Hi,  You can see the documentation page:   www.hikashop.com/support/support/documen...57-using-points.html  The plugins &quot;user points&quot; (the hikashop and the hikashoppayment) are include in the commercial editions of HikaShop (essential and business) ; like the older (and deprecated) plugin &quot;HikaShop AlphaUserPoints&quot;.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      11 years 11 months ago |
| [](/forum/27-checkout/872664-error-message-aup#177430) | [Error message AUP](/forum/27-checkout/872664-error-message-aup#177430 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.5 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Chrome, Firefox, Safari -- Error-message(debug-mod must be tuned on) -- : When paying for an item using AlphaUser points  1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h&#95;alpha&#95;userpoints where userid=  I get this error page when I try using AlphaUser Points to pay for an item.  1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h&#95;alpha&#95;userpoints where userid=")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 11 years 11 months ago, by [support](/forum/user/34775-support "View support's Profile")       [Last Post](/forum/27-checkout/872664-error-message-aup#177558 "Hi,  You can see the documentation page:   www.hikashop.com/support/support/documen...57-using-points.html  The plugins &quot;user points&quot; (the hikashop and the hikashoppayment) are include in the commercial editions of HikaShop (essential and business) ; like the older (and deprecated) plugin &quot;HikaShop AlphaUserPoints&quot;.  Regards,") 11 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:405 | [Last Post](/forum/27-checkout/872664-error-message-aup#177558 "Hi,  You can see the documentation page:   www.hikashop.com/support/support/documen...57-using-points.html  The plugins &quot;user points&quot; (the hikashop and the hikashoppayment) are include in the commercial editions of HikaShop (essential and business) ; like the older (and deprecated) plugin &quot;HikaShop AlphaUserPoints&quot;.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      11 years 11 months ago |

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