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# Profile for hikashop shipping problems
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- **User Type:** User
- **Register Date:** 26 Nov 2014
- **Last login:** 10 years 5 months ago
- **Time Zone:** UTC +0:00
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# hikashop shipping problems recent posts (1 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181267) | [You need to correct your API](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181267 "-- url of the page with the problem -- : www.kalayaproducts.com.au -- HikaShop version -- : HikaShop Essential 2.3.4, Joomla!™ Shopping Cart Extension -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Error-message(debug-mod must be tuned on) -- : SHIPPING gets the pricing from AUSTRALIA POST incorrectly. Australia Post Shipping. I have made three different weight categories. 0 -.5 kg, .501 - 3 kg, and 3.01 - 5 kg, as per Australia Posts express envelopes. Every product in our shop has a weight allocated to it in kg. Hikashop will not display the correct selection for the weight. With 4.5kg of items ordered Hikashop is offering the shipping price on the 2nd category (.501 - 3 kg), when it should be offering the 3rd weight category of over 3 kg. after DAYS of trying to work out what i was doing wrong, it now seems that what is actually wrong is HIKASHOP is asking the Australia Post website for the pricing information on the WRONG category! I can tell this, because by me changing the fixed component of the shipping cost, i can see which of the three Australia Post shipping plugins is being used. Incidentally, even the pricing that is coming back is actually OLD pricing. It changed two months ago. So not only is the wrong shipping costs coming back relating to the weight category WRONG, so is the PRICING for that wrong CATEGORY! for example : AUD13.45 for a MEDIUM (wrong category) envelope when it is actually now Medium satchel $14.80 regards, tony") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [hikashop shipping problems](/forum/user/35124-hikashop-shipping-problems "View hikashop shipping problems's Profile") [Last Post](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181326 "Hello Tony, Thanks for your feedback, I'm actually working on the refactoring of the code of the Hikashop Australia post shipping plugin, the package size/weight limitation wasn't correct. Note that if you have more information regarding the "New pricing" system, like a developer documentation, posting it will probably help me :). Thanks.") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:750 | [Last Post](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181326 "Hello Tony, Thanks for your feedback, I'm actually working on the refactoring of the code of the Hikashop Australia post shipping plugin, the package size/weight limitation wasn't correct. Note that if you have more information regarding the "New pricing" system, like a developer documentation, posting it will probably help me :). Thanks.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago |
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