[Skip to main content](#vessel-content) # Profile for simonr1000 ## [![simonr1000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35267-simonr1000 "View simonr1000's Profile") **[ Offline](/forum/user/35267-simonr1000)** - **User Type:** User - **Register Date:** 05 Dec 2014 - **Last login:** 8 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 16:39 - **Posts:** 6 - **Profile views:** 73 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # simonr1000's recent posts (6 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272) | [eway rapid plug-in - order cancel email?](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.30 I've updated to 2.6.1 and am testing the eWay Rapid plug-in. It generally works beautifully but I have a question about notification when a customer decides to hit the cancel button on the payment page (hosted by eway). at the moment, when someone hits the cancel button on the credit card payment page, they are returned to hikashop, the order is marked as cancelled and the shopping cart is cleared. is there any way of having the plug-in (or hikashop) generate an email to let the customer know the status has changed to cancelled? currently, the customer would get an email with status "created", then go to payment, cancel the order and (may) wonder why they don't get an email letting them know. while one solution might be to disable the order creation email, I also allow payments by bank transfer, so I have the orders set to notify on creation. disabling that creation order may not be the best solution (as I need customers to be aware of the bank transfer info). Thank you so much for any advice you can give.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 10 years 8 months ago, by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") 10 years 8 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:4 Views:787 | [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 10 years 8 months ago | | [](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228221) | [eway rapid plug-in - order cancel email?](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228221 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.30 I've updated to 2.6.1 and am testing the eWay Rapid plug-in. It generally works beautifully but I have a question about notification when a customer decides to hit the cancel button on the payment page (hosted by eway). at the moment, when someone hits the cancel button on the credit card payment page, they are returned to hikashop, the order is marked as cancelled and the shopping cart is cleared. is there any way of having the plug-in (or hikashop) generate an email to let the customer know the status has changed to cancelled? currently, the customer would get an email with status "created", then go to payment, cancel the order and (may) wonder why they don't get an email letting them know. while one solution might be to disable the order creation email, I also allow payments by bank transfer, so I have the orders set to notify on creation. disabling that creation order may not be the best solution (as I need customers to be aware of the bank transfer info). Thank you so much for any advice you can give.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 10 years 8 months ago, by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") 10 years 8 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:4 Views:787 | [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 10 years 8 months ago | | [](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228149) | [eway rapid plug-in - order cancel email?](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228149 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.30 I've updated to 2.6.1 and am testing the eWay Rapid plug-in. It generally works beautifully but I have a question about notification when a customer decides to hit the cancel button on the payment page (hosted by eway). at the moment, when someone hits the cancel button on the credit card payment page, they are returned to hikashop, the order is marked as cancelled and the shopping cart is cleared. is there any way of having the plug-in (or hikashop) generate an email to let the customer know the status has changed to cancelled? currently, the customer would get an email with status "created", then go to payment, cancel the order and (may) wonder why they don't get an email letting them know. while one solution might be to disable the order creation email, I also allow payments by bank transfer, so I have the orders set to notify on creation. disabling that creation order may not be the best solution (as I need customers to be aware of the bank transfer info). Thank you so much for any advice you can give.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 10 years 8 months ago, by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") 10 years 8 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:4 Views:787 | [Last Post](/forum/29-payment-methods/881954-eway-rapid-plug-in-order-cancel-email#228272 "The "non-feature" is perfect and works beautifully. :-) Thanks so much Jerome.") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 10 years 8 months ago | | [](/forum/50-feature-request/868097-custom-fields-editing-their-values#187978) | [Custom fields: editing their values](/forum/50-feature-request/868097-custom-fields-editing-their-values#187978 "Hi All, I've got one more... Say you have a custom field as dropdown, single or multiple, or any other type requiring multiple values. Imagine, in the backend, you have entered some 20 values, naturally by clicking "Add a new value" each time. Good. Then later, you figure the order of values is crap, so you need to re-order them. Or you need to insert a new, 21st value - of course as the second in the list. You know what's coming: copying all of them down to new lines to make space somewhere "up there", so your list of values is what you need it to be - long after you started. Yup, been through this a few times now... :sick: In the checkout process in the backend you have this wonderful 'drag & drop' procedure. Why not consider something similar for ordering/inserting new values for custom fields as well? You have the magic on hand already... throw it in where it'd make good sense? Thanks for considering!") Category: [Feature Request](/forum/50-feature-request "Suggest your feature requests and ideas for HikaShop") Topic started 12 years 5 months ago, by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") [Last Post](/forum/50-feature-request/868097-custom-fields-editing-their-values#187978 "I also would love the ability to easily reorder values in a custom field for later filtering. we store the location of a photo in the custom field and I'm just imagining constantly reordering the locations list into alphabetical order every time we do a photo shoot somewhere different. would be great if you could add the ability to automatically re-sort into alphabetical order when needed. Thanks! B)") 11 years 9 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:3 Views:1458 | [Last Post](/forum/50-feature-request/868097-custom-fields-editing-their-values#187978 "I also would love the ability to easily reorder values in a custom field for later filtering. we store the location of a photo in the custom field and I'm just imagining constantly reordering the locations list into alphabetical order every time we do a photo shoot somewhere different. would be great if you could add the ability to automatically re-sort into alphabetical order when needed. Thanks! B)") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 11 years 9 months ago | | [](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530) | [any downside to not specifying image sizes?](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 in the System -> Config -> Main -> Images settings, is there any downside to leaving the various image size fields blank? e.g. Thumbnail width/height Product page image width/height Image width/height I imagine switching on "Force images size" on with no sizes would lead to interesting results/errors, but if the other fields are blank, would the template simply resize as needed? it seems to, just wondered if there was any issues if the size fields are left blank.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 9 months ago, by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") [Last Post](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530 "Thanks to both of you for your answers. yes, I wasn't planning on having giant images being resized everywhere, was just curious. in the end I have set thumbnail size and product image size but have left the main image sizes blank but will use suitably sized images for the zoom / popup images. thanks again!") 11 years 9 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:3 Views:611 | [Last Post](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530 "Thanks to both of you for your answers. yes, I wasn't planning on having giant images being resized everywhere, was just curious. in the end I have set thumbnail size and product image size but have left the main image sizes blank but will use suitably sized images for the zoom / popup images. thanks again!") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 11 years 9 months ago | | [](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187301) | [any downside to not specifying image sizes?](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187301 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 in the System -> Config -> Main -> Images settings, is there any downside to leaving the various image size fields blank? e.g. Thumbnail width/height Product page image width/height Image width/height I imagine switching on "Force images size" on with no sizes would lead to interesting results/errors, but if the other fields are blank, would the template simply resize as needed? it seems to, just wondered if there was any issues if the size fields are left blank.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 9 months ago, by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") [Last Post](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530 "Thanks to both of you for your answers. yes, I wasn't planning on having giant images being resized everywhere, was just curious. in the end I have set thumbnail size and product image size but have left the main image sizes blank but will use suitably sized images for the zoom / popup images. thanks again!") 11 years 9 months ago by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") | Replies:3 Views:611 | [Last Post](/forum/26-product-category-display/874356-any-downside-to-not-specifying-image-sizes#187530 "Thanks to both of you for your answers. yes, I wasn't planning on having giant images being resized everywhere, was just curious. in the end I have set thumbnail size and product image size but have left the main image sizes blank but will use suitably sized images for the zoom / popup images. thanks again!") by [simonr1000](/forum/user/35267-simonr1000 "View simonr1000's Profile") 11 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.155 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)