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#  Profile for huwhuw

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[![huwhuw's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35272.jpg)](/forum/user/35272-huwhuw "View huwhuw's Profile")

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- **User Type:** User

- **Register Date:** 05 Dec 2014
- **Last login:** 2 months 1 week ago
- **Time Zone:**  UTC +1:00
- **Local Time:** 11:55

- **Posts:** 84
- **Profile views:** 187
- **Thank you received:** 9

- **Gender:** Unknown
- **Birthdate:** Unknown
- **Medals:**  Hikashop Business

- Posts

#  huwhuw's recent posts  (84 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497) | [Add custom »Layout on Product Page«](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.40 -- Browser(s) name and version -- : Firefox 34.0  Hello Everybody,  as the title suggests, I am searching for a way to add a custom layout for a single Product on the Product page. I would like to have it appear in the dropdown list, shown on the screenshot attached.  How can I do that?  Thanks in ahead!")         Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 11 years 10 months ago, by [philipp](/forum/user/35353-philipp "View philipp's Profile")       [Last Post](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497 "&#91;strike&#93;Thanks this is my layout. I would like the text &quot;Framed 40cm x 50cm Unframed 75cm x 65cm &quot; To be to the right of the image and the add to cart etc underneath the text. I have tried editing both frontend/yootheme/product/show&#95;product.php and cassiopeia page but nothing changes.  I have dragged every element to the right and the description from the bottom but my layout is still unchanged. I have cleared my cache.&#91;/strike&#93;  Ok fixed here is a uikit layout override - there must have been a sticky cache because it eventually reloaded correctly.") 11 months 1 week ago     by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")   - [1](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=0 "Page:1") - [2](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20 "Page:2") | Replies:33  Views:4720 | [Last Post](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497 "&#91;strike&#93;Thanks this is my layout. I would like the text &quot;Framed 40cm x 50cm Unframed 75cm x 65cm &quot; To be to the right of the image and the add to cart etc underneath the text. I have tried editing both frontend/yootheme/product/show&#95;product.php and cassiopeia page but nothing changes.  I have dragged every element to the right and the description from the bottom but my layout is still unchanged. I have cleared my cache.&#91;/strike&#93;  Ok fixed here is a uikit layout override - there must have been a sticky cache because it eventually reloaded correctly.") by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")      11 months 1 week ago |
| [](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369462) | [Add custom »Layout on Product Page«](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369462 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.40 -- Browser(s) name and version -- : Firefox 34.0  Hello Everybody,  as the title suggests, I am searching for a way to add a custom layout for a single Product on the Product page. I would like to have it appear in the dropdown list, shown on the screenshot attached.  How can I do that?  Thanks in ahead!")         Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 11 years 10 months ago, by [philipp](/forum/user/35353-philipp "View philipp's Profile")       [Last Post](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497 "&#91;strike&#93;Thanks this is my layout. I would like the text &quot;Framed 40cm x 50cm Unframed 75cm x 65cm &quot; To be to the right of the image and the add to cart etc underneath the text. I have tried editing both frontend/yootheme/product/show&#95;product.php and cassiopeia page but nothing changes.  I have dragged every element to the right and the description from the bottom but my layout is still unchanged. I have cleared my cache.&#91;/strike&#93;  Ok fixed here is a uikit layout override - there must have been a sticky cache because it eventually reloaded correctly.") 11 months 1 week ago     by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")   - [1](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=0 "Page:1") - [2](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20 "Page:2") | Replies:33  Views:4720 | [Last Post](/forum/26-product-category-display/873589-add-custom-layout-on-product-page?start=20#369497 "&#91;strike&#93;Thanks this is my layout. I would like the text &quot;Framed 40cm x 50cm Unframed 75cm x 65cm &quot; To be to the right of the image and the add to cart etc underneath the text. I have tried editing both frontend/yootheme/product/show&#95;product.php and cassiopeia page but nothing changes.  I have dragged every element to the right and the description from the bottom but my layout is still unchanged. I have cleared my cache.&#91;/strike&#93;  Ok fixed here is a uikit layout override - there must have been a sticky cache because it eventually reloaded correctly.") by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")      11 months 1 week ago |
| [](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703) | [Any ideas on how to integrate go2stream?](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703 "Hi client is using this platform and needs hikashop orders to be integrated into their go2stream platform Specifically users address and item purchased (for logistics) The platform helps their delivery drivers with route planning and packing the lorry.   www.go2stream.net/API/redoc/index.html  How can i use their API with hikashop? Do i need to write a plugin?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 year 11 months ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")       [Last Post](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703 "Amazing thank you Nicolas I will check it out.") 1 year 11 months ago     by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") | Replies:2  Views:982 | [Last Post](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703 "Amazing thank you Nicolas I will check it out.") by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")      1 year 11 months ago |
| [](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364692) | [Any ideas on how to integrate go2stream?](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364692 "Hi client is using this platform and needs hikashop orders to be integrated into their go2stream platform Specifically users address and item purchased (for logistics) The platform helps their delivery drivers with route planning and packing the lorry.   www.go2stream.net/API/redoc/index.html  How can i use their API with hikashop? Do i need to write a plugin?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 year 11 months ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")       [Last Post](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703 "Amazing thank you Nicolas I will check it out.") 1 year 11 months ago     by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") | Replies:2  Views:982 | [Last Post](/forum/25-install-update/908921-any-ideas-on-how-to-integrate-go2stream#364703 "Amazing thank you Nicolas I will check it out.") by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")      1 year 11 months ago |
| [](/forum/27-checkout/900652-order-notification-for-admins-not-received#362847) | [Order notification for admins not received](/forum/27-checkout/900652-order-notification-for-admins-not-received#362847 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19  My client told me the admin email notification after an order has been placed is missing. I tested joomla's email via global config and it sends test emails successfully. I also added my own email as receiver in the hikashop configuration and did a test order. I didn't receive any email as I expected. I then did a spam test (mail-tester.com) and got a rating of 5.2/10. On of the two major points was this:  &quot;Freemail in Reply-To, but not From&quot;  I then saw that hikashop adds the customer's email address in the reply-to of the mail header, and this seems to cause spam filters to react. Is there any way I can deactivate that, at least to test again?  Kind regards, Terry")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 6 years 2 months ago, by [bytekultur](/forum/user/4243-bytekultur "View bytekultur's Profile")       [Last Post](/forum/27-checkout/900652-order-notification-for-admins-not-received#362848 "Hi,  In the Joomla configuration, you have email settings. These defines how your website send the emails. In the &quot;Mailer&quot; setting, you have selected how your website (including HikaShop) sends the emails:   i.imgur.com/cmsQN6l.png  If you select &quot;sendmail&quot; or &quot;PHP mail&quot;, which is the case in 99% of the cases, the emails sent by your website (all of them, including all the ones sent by HikaShop, and including the ones sent to gmail) go through your hosting mail server. And it's your hosting mail server which then sends them to the recipient email server ( which can be gmail, hotmail, etc). I'm not telling you to contact the recipient email server ( gmail ). I'm telling you to contact the sender email server ( the hosting provider ). Both Gmail and the hosting provider email servers have logs about the emails being sent and received, but you'll more likely get an answer from your hosting, since you're paying them for that service (which is included with the hosting of the website).") 2 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:1285 | [Last Post](/forum/27-checkout/900652-order-notification-for-admins-not-received#362848 "Hi,  In the Joomla configuration, you have email settings. These defines how your website send the emails. In the &quot;Mailer&quot; setting, you have selected how your website (including HikaShop) sends the emails:   i.imgur.com/cmsQN6l.png  If you select &quot;sendmail&quot; or &quot;PHP mail&quot;, which is the case in 99% of the cases, the emails sent by your website (all of them, including all the ones sent by HikaShop, and including the ones sent to gmail) go through your hosting mail server. And it's your hosting mail server which then sends them to the recipient email server ( which can be gmail, hotmail, etc). I'm not telling you to contact the recipient email server ( gmail ). I'm telling you to contact the sender email server ( the hosting provider ). Both Gmail and the hosting provider email servers have logs about the emails being sent and received, but you'll more likely get an answer from your hosting, since you're paying them for that service (which is included with the hosting of the website).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 years 2 months ago |
| [](/forum/27-checkout/900652-order-notification-for-admins-not-received#362806) | [Order notification for admins not received](/forum/27-checkout/900652-order-notification-for-admins-not-received#362806 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19  My client told me the admin email notification after an order has been placed is missing. I tested joomla's email via global config and it sends test emails successfully. I also added my own email as receiver in the hikashop configuration and did a test order. I didn't receive any email as I expected. I then did a spam test (mail-tester.com) and got a rating of 5.2/10. On of the two major points was this:  &quot;Freemail in Reply-To, but not From&quot;  I then saw that hikashop adds the customer's email address in the reply-to of the mail header, and this seems to cause spam filters to react. Is there any way I can deactivate that, at least to test again?  Kind regards, Terry")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 6 years 2 months ago, by [bytekultur](/forum/user/4243-bytekultur "View bytekultur's Profile")       [Last Post](/forum/27-checkout/900652-order-notification-for-admins-not-received#362848 "Hi,  In the Joomla configuration, you have email settings. These defines how your website send the emails. In the &quot;Mailer&quot; setting, you have selected how your website (including HikaShop) sends the emails:   i.imgur.com/cmsQN6l.png  If you select &quot;sendmail&quot; or &quot;PHP mail&quot;, which is the case in 99% of the cases, the emails sent by your website (all of them, including all the ones sent by HikaShop, and including the ones sent to gmail) go through your hosting mail server. And it's your hosting mail server which then sends them to the recipient email server ( which can be gmail, hotmail, etc). I'm not telling you to contact the recipient email server ( gmail ). I'm telling you to contact the sender email server ( the hosting provider ). Both Gmail and the hosting provider email servers have logs about the emails being sent and received, but you'll more likely get an answer from your hosting, since you're paying them for that service (which is included with the hosting of the website).") 2 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:1285 | [Last Post](/forum/27-checkout/900652-order-notification-for-admins-not-received#362848 "Hi,  In the Joomla configuration, you have email settings. These defines how your website send the emails. In the &quot;Mailer&quot; setting, you have selected how your website (including HikaShop) sends the emails:   i.imgur.com/cmsQN6l.png  If you select &quot;sendmail&quot; or &quot;PHP mail&quot;, which is the case in 99% of the cases, the emails sent by your website (all of them, including all the ones sent by HikaShop, and including the ones sent to gmail) go through your hosting mail server. And it's your hosting mail server which then sends them to the recipient email server ( which can be gmail, hotmail, etc). I'm not telling you to contact the recipient email server ( gmail ). I'm telling you to contact the sender email server ( the hosting provider ). Both Gmail and the hosting provider email servers have logs about the emails being sent and received, but you'll more likely get an answer from your hosting, since you're paying them for that service (which is included with the hosting of the website).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 years 2 months ago |
| [](/forum/37-import-export-csv-xls/908492-possible-to-import-virtuemart-4-to-hikashop#362589) | [Possible to import virtuemart 4 to hikashop?](/forum/37-import-export-csv-xls/908492-possible-to-import-virtuemart-4-to-hikashop#362589 "Hi I read   www.hikashop.com/support/documentation/73-hikashop-import.html  but it says it can only import VM3. Is it possible with VM4?")        Category: [Import &amp; Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here")     Topic started 2 years 2 months ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")       [Last Post](/forum/37-import-export-csv-xls/908492-possible-to-import-virtuemart-4-to-hikashop#362591 "Hi,  This documentation page was written years ago and was not updated for VM4. We didn't get any feedback by anyone saying that it doesn't work with VM4. So it probably works. If you can try it out and provide feedback, we can update the documentation page.") 2 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:937 | [Last Post](/forum/37-import-export-csv-xls/908492-possible-to-import-virtuemart-4-to-hikashop#362591 "Hi,  This documentation page was written years ago and was not updated for VM4. We didn't get any feedback by anyone saying that it doesn't work with VM4. So it probably works. If you can try it out and provide feedback, we can update the documentation page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 years 2 months ago |
| [](/forum/32-content-creation/904440-sourcerer-code-in-product-item-fields-no-longer-working#360140) | [Sourcerer code in product item fields no longer working](/forum/32-content-creation/904440-sourcerer-code-in-product-item-fields-no-longer-working#360140 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.2 -- PHP version -- : 7.4  Hello, I am now upgrading my whole joomla site and using the latest hikashop business. In the previous version I was using, i had a field where i was using some code with sourcerer to define the content. It doesn't seem to work anymore. Is that normal ? Regards Richard")        Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.")     Topic started 4 years 5 months ago, by [rfonta](/forum/user/30933-rfonta "View rfonta's Profile")       [Last Post](/forum/32-content-creation/904440-sourcerer-code-in-product-item-fields-no-longer-working#360140 "I have been using the sourcerer plugin and this syntax works for me in Hikashop") 2 years 7 months ago     by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") | Replies:2  Views:1365 | [Last Post](/forum/32-content-creation/904440-sourcerer-code-in-product-item-fields-no-longer-working#360140 "I have been using the sourcerer plugin and this syntax works for me in Hikashop") by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")      2 years 7 months ago |
| [](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360138) | [Creating an item lending library with Hikashop](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360138 "Hi I need to setup Hikashop that will allow users to lend an item / pay €20 / then get refunded on return of the item. The item will be lent for a period of 2 weeks. The item needs to be shown as out of stock (out on loan) with a return date on the frontend and backend.  &#42; For the 2 week period would it be possible to create a custom field that captures the orderCreated timestamp + 2 weeks?  &#42; Can a reminder email be triggered 2 days before the return date of the item? Would this be achieved with a mass action or is there some other plugin?  &#42; Can items be refunded (via stripe) using the hikashop backend or do we have to login to Stripe to do the refunds  Thanks for any advice")        Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop")     Topic started 2 years 7 months ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")       [Last Post](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360142 "Hi,  1. You could create a product mass action with a trigger &quot;every hour&quot;, a filter product&#95;quantity = 0 and an action &quot;run MySQL query&quot; with a query like this:  where 1209600 is the number of seconds in 2 weeks. Once you've configured your cron task (   www.hikashop.com/support/documentation/5...ashop-cron-task.html  ), HikaShop will run this mass action once every hour. And when it finds a product with a stock at 0 and without a &quot;sale start date&quot; set, it will set its sale start date to 2 weeks into the future. That way, on the frontend, the users will see a message like &quot;the product will be sold starting on the 2024/04/17&quot;. And you can customize it with a translation override (   www.hikashop.com/download/languages.html#modify  ) to say what you want like &quot;the product is being lent to someone at the moment. It is expected to be returned on the 2024/04/17 at the latest&quot;. When the product is returned, you can just set back the stock to 1 and empty the &quot;sale start date&quot; in the product.  2. You could create an order mass action with a trigger &quot;every hour&quot;, a filter order&#95;invoice&#95;created &gt;= {time}+1036800 and an action &quot;send an email&quot;. In the email address field of the action you can enter user.user&#95;email and it will send the email to the user of the order. In the subject and body fields of the email, you can use tags like {order&#95;number} or {order&#95;invoice&#95;number} Note however that you don't have access to the data of the products of the order. That would require some development work to customize the mass action email via the System&gt;Emails menu of HikaShop. But I suppose that you could just write a generic text like : Please note that you only have 2 days left to return the products you borrowed with the order {order&#95;number}  3. You would have to do this via your Stripe merchant interface.  4. There is one big caveat with what you want to do: Normally, a payment gateway gets a commission on a payment. And if you refund the payment, the commission fee is returned to you. This means that the payment gateway didn't make any money on the process. Worst, they lost money because they still had to pay for the transaction and the refund to be processed on the banks networks. I doubt that it will sit well with Stripe that you refund all the payments made by your users and they'll probably make you stop after a while, once they detect the anomaly. A payment is actually done in two steps: - first, the payment gateway asks the bank if the transaction is possible and the bank reserves the funds. This is called &quot;authorize&quot; - second, the payment gateway &quot;capture&quot; the amount made available by the &quot;authorize&quot;. A transaction can usually stay &quot;authorized&quot; for a few weeks before it is cancelled or captured. This is what is used by car rental companies : they authorize something like 500€ on your card when you get the rental. When you give back the car, the authorization is cancelled, or if there was a problem some of the money or all of the money will be captured. Stripe has that capability:   docs.stripe.com/payments/extended-authorization  However, it requires passing extra parameters when processing the payment. So it would require contacting the developer of the Stripe payment plugin to have him work on it to add that capability as an extra option:   obsi.dev/") 2 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:963 | [Last Post](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360142 "Hi,  1. You could create a product mass action with a trigger &quot;every hour&quot;, a filter product&#95;quantity = 0 and an action &quot;run MySQL query&quot; with a query like this:  where 1209600 is the number of seconds in 2 weeks. Once you've configured your cron task (   www.hikashop.com/support/documentation/5...ashop-cron-task.html  ), HikaShop will run this mass action once every hour. And when it finds a product with a stock at 0 and without a &quot;sale start date&quot; set, it will set its sale start date to 2 weeks into the future. That way, on the frontend, the users will see a message like &quot;the product will be sold starting on the 2024/04/17&quot;. And you can customize it with a translation override (   www.hikashop.com/download/languages.html#modify  ) to say what you want like &quot;the product is being lent to someone at the moment. It is expected to be returned on the 2024/04/17 at the latest&quot;. When the product is returned, you can just set back the stock to 1 and empty the &quot;sale start date&quot; in the product.  2. You could create an order mass action with a trigger &quot;every hour&quot;, a filter order&#95;invoice&#95;created &gt;= {time}+1036800 and an action &quot;send an email&quot;. In the email address field of the action you can enter user.user&#95;email and it will send the email to the user of the order. In the subject and body fields of the email, you can use tags like {order&#95;number} or {order&#95;invoice&#95;number} Note however that you don't have access to the data of the products of the order. That would require some development work to customize the mass action email via the System&gt;Emails menu of HikaShop. But I suppose that you could just write a generic text like : Please note that you only have 2 days left to return the products you borrowed with the order {order&#95;number}  3. You would have to do this via your Stripe merchant interface.  4. There is one big caveat with what you want to do: Normally, a payment gateway gets a commission on a payment. And if you refund the payment, the commission fee is returned to you. This means that the payment gateway didn't make any money on the process. Worst, they lost money because they still had to pay for the transaction and the refund to be processed on the banks networks. I doubt that it will sit well with Stripe that you refund all the payments made by your users and they'll probably make you stop after a while, once they detect the anomaly. A payment is actually done in two steps: - first, the payment gateway asks the bank if the transaction is possible and the bank reserves the funds. This is called &quot;authorize&quot; - second, the payment gateway &quot;capture&quot; the amount made available by the &quot;authorize&quot;. A transaction can usually stay &quot;authorized&quot; for a few weeks before it is cancelled or captured. This is what is used by car rental companies : they authorize something like 500€ on your card when you get the rental. When you give back the car, the authorization is cancelled, or if there was a problem some of the money or all of the money will be captured. Stripe has that capability:   docs.stripe.com/payments/extended-authorization  However, it requires passing extra parameters when processing the payment. So it would require contacting the developer of the Stripe payment plugin to have him work on it to add that capability as an extra option:   obsi.dev/") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 years 7 months ago |
| [](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356323) | [Set order status for free product to "Confirmed"](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356323 "-- HikaShop version -- : 5 -- Joomla version -- : 4.4.0 -- PHP version -- : 8.1  Hi I wish to set my free product order status directly to &quot;confirmed&quot; how can this be achieved? currently it gets set to &quot;Created&quot; Also when i manually change my order to confirmed in the backend and notify the user via email the value of the custom field (item / textarea) does not show in the email: Order Status / Order Notification and Payment Notification mails have the following line added.    Your message: {LINEVAR:product.personalmessageitem} ")        Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management")     Topic started 3 years 4 days ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile")       [Last Post](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356326 "Hi,  If you want free orders to be automatically confirmed, you need to activate the &quot;validate free orders&quot; plugin via the Joomla plugins manager.  Regarding the tag {LINEVAR:product.personalmessageitem}, you're saying that your custom field is of the table &quot;item&quot;. In that case, your tag should be {LINEVAR:item.personalmessageitem} Also, LINEVAR tags can only be added between {START:PRODUCT&#95;LINE} and {END:PRODUCT&#95;LINE} You placed it outside these tags, so the system won't be able to display the value. I would rather recommend to place it after the tag: {LINEVAR:PRODUCT&#95;DETAILS} Note also that the system can already display custom item fields in the emails with the email display settings you can see when you edit the custom field via the menu Display&gt;Custom fields. When you activate these email display settings, the custom fields will be displayed by the {LINEVAR:PRODUCT&#95;DETAILS} tag, so in that case you actually don't need to do any email modification.") 3 years 4 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:869 | [Last Post](/forum/35-orders-management/907217-set-order-status-for-free-product-to-confirmed#356326 "Hi,  If you want free orders to be automatically confirmed, you need to activate the &quot;validate free orders&quot; plugin via the Joomla plugins manager.  Regarding the tag {LINEVAR:product.personalmessageitem}, you're saying that your custom field is of the table &quot;item&quot;. In that case, your tag should be {LINEVAR:item.personalmessageitem} Also, LINEVAR tags can only be added between {START:PRODUCT&#95;LINE} and {END:PRODUCT&#95;LINE} You placed it outside these tags, so the system won't be able to display the value. I would rather recommend to place it after the tag: {LINEVAR:PRODUCT&#95;DETAILS} Note also that the system can already display custom item fields in the emails with the email display settings you can see when you edit the custom field via the menu Display&gt;Custom fields. When you activate these email display settings, the custom fields will be displayed by the {LINEVAR:PRODUCT&#95;DETAILS} tag, so in that case you actually don't need to do any email modification.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      3 years 4 days ago |

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