[Skip to main content](#vessel-content) # Profile for byates80 ## [![byates80's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35385-byates80 "View byates80's Profile") **[ Offline](/forum/user/35385-byates80)** - **User Type:** User - **Register Date:** 13 Dec 2014 - **Last login:** 8 years 4 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 15:00 - **Posts:** 4 - **Profile views:** 36 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # byates80's recent posts (4 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/885121-phone-number#243262) | [Phone Number](/forum/27-checkout/885121-phone-number#243262 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.24 We are having an issue on checkout where people are unable to purchase if they don't type the phone number in with no spaces. This is happening on mobile devices mainly. How can I turn off whatever is validating the telephone field so that people can enter whatever they wish into that box? Thanks Ben") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 4 months ago, by [byates80](/forum/user/35385-byates80 "View byates80's Profile") [Last Post](/forum/27-checkout/885121-phone-number#243266 "Hi, Then disable the "address_telephone" custom field and create your own custom address field. That way, it won't have the javascript check on the format like the address_telephone field has.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:589 | [Last Post](/forum/27-checkout/885121-phone-number#243266 "Hi, Then disable the "address_telephone" custom field and create your own custom address field. That way, it won't have the javascript check on the format like the address_telephone field has.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/32-content-creation/882583-blank-pages-when-product-editing#231660) | [Blank Pages When Product Editing](/forum/32-content-creation/882583-blank-pages-when-product-editing#231660 "-- url of the page with the problem -- : thewineyard.co.uk -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : No error shown. No page will load. When I click to edit some of my products in the back end admin section, I am taken to a blank page with no content at all and no error message to debug (view source shows as empty). Other products can be edited fine, so it's not a site wide issue. The affected products display on my website in the correct categories in the shop, but they can't be individually opened. For example this product won't open and can't be edited in the back end: thewineyard.co.uk/wine-cs/wine-by-countr...ak-rotie-shiraz-2013 But it appears in the listing here with photo etc: thewineyard.co.uk/wine-cs/wine-by-country/category/38-france Can anyone help please? Our Business support subscription runs until June 2016. Thanks Ben") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 8 months ago, by [byates80](/forum/user/35385-byates80 "View byates80's Profile") [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:993 | [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/32-content-creation/882583-blank-pages-when-product-editing#231347) | [Blank Pages When Product Editing](/forum/32-content-creation/882583-blank-pages-when-product-editing#231347 "-- url of the page with the problem -- : thewineyard.co.uk -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : No error shown. No page will load. When I click to edit some of my products in the back end admin section, I am taken to a blank page with no content at all and no error message to debug (view source shows as empty). Other products can be edited fine, so it's not a site wide issue. The affected products display on my website in the correct categories in the shop, but they can't be individually opened. For example this product won't open and can't be edited in the back end: thewineyard.co.uk/wine-cs/wine-by-countr...ak-rotie-shiraz-2013 But it appears in the listing here with photo etc: thewineyard.co.uk/wine-cs/wine-by-country/category/38-france Can anyone help please? Our Business support subscription runs until June 2016. Thanks Ben") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 8 months ago, by [byates80](/forum/user/35385-byates80 "View byates80's Profile") [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:993 | [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/32-content-creation/882583-blank-pages-when-product-editing#231166) | [Blank Pages When Product Editing](/forum/32-content-creation/882583-blank-pages-when-product-editing#231166 "-- url of the page with the problem -- : thewineyard.co.uk -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : Firefox 44.0.2 -- Error-message(debug-mod must be tuned on) -- : No error shown. No page will load. When I click to edit some of my products in the back end admin section, I am taken to a blank page with no content at all and no error message to debug (view source shows as empty). Other products can be edited fine, so it's not a site wide issue. The affected products display on my website in the correct categories in the shop, but they can't be individually opened. For example this product won't open and can't be edited in the back end: thewineyard.co.uk/wine-cs/wine-by-countr...ak-rotie-shiraz-2013 But it appears in the listing here with photo etc: thewineyard.co.uk/wine-cs/wine-by-country/category/38-france Can anyone help please? Our Business support subscription runs until June 2016. Thanks Ben") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 8 months ago, by [byates80](/forum/user/35385-byates80 "View byates80's Profile") [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:993 | [Last Post](/forum/32-content-creation/882583-blank-pages-when-product-editing#231676 "Hi, In that case, you can go in the menu System>Mass actions and create a new mass action. You can use a filter on the column product_parent_id being different than 0 (when it's 0 it's a main product, when it's not, it's a variant and the value in that column corresponds to the product_id of the main product). And you can use an action to delete the element. Don't forget to increase the limitation on the number of elements to process so that it can delete everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.124 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)