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- **User Type:** User

- **Register Date:** 04 Jan 2015
- **Last login:** 3 months 4 weeks ago
- **Time Zone:**  UTC +0:00
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- **Posts:** 27
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#  Precisionaeroproducts recent posts  (27 messages )

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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/909789-guest-paypal-checkout#368979) | [Guest PayPal Checkout](/forum/27-checkout/909789-guest-paypal-checkout#368979 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Safari  Hi Guys,  I have a strange problem that has been going on for some time and I've not been able to solve it.  The problem is with a guest checking out with PayPal. This issue occurs on a regular basis but if the customer registers and then places an order PayPal checkout seems to work.  One customer said: When I went to checkout I selected PayPal but it never redirected. The whole screen went blank with an error message for a developer. Never saw anything PayPal related. This customer is using Safari on an iPhone 15.  Cheers, Jason.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:761 | [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909789-guest-paypal-checkout#368964) | [Guest PayPal Checkout](/forum/27-checkout/909789-guest-paypal-checkout#368964 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Safari  Hi Guys,  I have a strange problem that has been going on for some time and I've not been able to solve it.  The problem is with a guest checking out with PayPal. This issue occurs on a regular basis but if the customer registers and then places an order PayPal checkout seems to work.  One customer said: When I went to checkout I selected PayPal but it never redirected. The whole screen went blank with an error message for a developer. Never saw anything PayPal related. This customer is using Safari on an iPhone 15.  Cheers, Jason.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:761 | [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909789-guest-paypal-checkout#368947) | [Guest PayPal Checkout](/forum/27-checkout/909789-guest-paypal-checkout#368947 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Safari  Hi Guys,  I have a strange problem that has been going on for some time and I've not been able to solve it.  The problem is with a guest checking out with PayPal. This issue occurs on a regular basis but if the customer registers and then places an order PayPal checkout seems to work.  One customer said: When I went to checkout I selected PayPal but it never redirected. The whole screen went blank with an error message for a developer. Never saw anything PayPal related. This customer is using Safari on an iPhone 15.  Cheers, Jason.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:761 | [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909789-guest-paypal-checkout#368944) | [Guest PayPal Checkout](/forum/27-checkout/909789-guest-paypal-checkout#368944 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Safari  Hi Guys,  I have a strange problem that has been going on for some time and I've not been able to solve it.  The problem is with a guest checking out with PayPal. This issue occurs on a regular basis but if the customer registers and then places an order PayPal checkout seems to work.  One customer said: When I went to checkout I selected PayPal but it never redirected. The whole screen went blank with an error message for a developer. Never saw anything PayPal related. This customer is using Safari on an iPhone 15.  Cheers, Jason.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:761 | [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/32-content-creation/909722-us-import-tariff-product-pricing#368895) | [US import Tariff - Product pricing](/forum/32-content-creation/909722-us-import-tariff-product-pricing#368895 "-- HikaShop version -- : 5.1.0  When selling to a US customer we now have to pre-pay the tariff.  Is there a way to define an item price Per country?  Would the price calculations plug-in be needed to create some kind of rule&#92;calculation to arrive at the &quot;price&quot; that would be applicable for a US customer?")        Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.")     Topic started 1 year 1 month ago, by [navarre](/forum/user/52450-navarre "View navarre's Profile")       [Last Post](/forum/32-content-creation/909722-us-import-tariff-product-pricing#368900 "Hi,  For the clearance fee, you can use the cart fee plugin:   www.hikashop.com/marketplace/product/279-cart-fee.html  It is made for these kind of fees that are global to the cart / order. You can use a formula like this:  I'm not sure what you mean. Being able to calculated the extra charges and fees should be possible already. It's just a matter of setting up, on your end, the necessary things properly, whether it's the cart fees plugin, prices per country, tax rules, etc. Having the charges and fees pre setup in HikaShop is not possible. First, we're a small team, and we don't have to size to be able to manage that. Just the sales tax in the USA has many rules and conditions based on the type of good you're selling, where you're selling it from, who you're selling to, and where the destination is. That's why we made an integration with TaxCloud, to automaticallly calculate the sales tax for US merchants. And then you have different rules for different countries, etc. And now you have the tariffs which adds another level of complexity to keep track of everything. Even more so as the rules change every other day...") 1 year 4 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:873 | [Last Post](/forum/32-content-creation/909722-us-import-tariff-product-pricing#368900 "Hi,  For the clearance fee, you can use the cart fee plugin:   www.hikashop.com/marketplace/product/279-cart-fee.html  It is made for these kind of fees that are global to the cart / order. You can use a formula like this:  I'm not sure what you mean. Being able to calculated the extra charges and fees should be possible already. It's just a matter of setting up, on your end, the necessary things properly, whether it's the cart fees plugin, prices per country, tax rules, etc. Having the charges and fees pre setup in HikaShop is not possible. First, we're a small team, and we don't have to size to be able to manage that. Just the sales tax in the USA has many rules and conditions based on the type of good you're selling, where you're selling it from, who you're selling to, and where the destination is. That's why we made an integration with TaxCloud, to automaticallly calculate the sales tax for US merchants. And then you have different rules for different countries, etc. And now you have the tariffs which adds another level of complexity to keep track of everything. Even more so as the rules change every other day...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 4 weeks ago |
| [](/forum/26-product-category-display/909188-linked-in-logo-removal#365843) | [Linked In Logo removal](/forum/26-product-category-display/909188-linked-in-logo-removal#365843 "-- HikaShop version -- : 5.1.4 -- Joomla version -- : 5.2.4 -- PHP version -- : 8.1.31 -- Browser(s) name and version -- : Safari 18.3 (20620.2.4.11.5) -- Error-message(debug-mod must be tuned on) -- : Linked In logo  I've searched high and low for an option to remove the Linked In logo which now appears on all my product pages. Can you advise how to remove this logo?")        Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 1 year 8 months ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/26-product-category-display/909188-linked-in-logo-removal#365843 "That was it! Thank you. Here I was thinking it was a setting within Hikashop itself.  Cheers, Jason.") 1 year 8 months ago     by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:2  Views:527 | [Last Post](/forum/26-product-category-display/909188-linked-in-logo-removal#365843 "That was it! Thank you. Here I was thinking it was a setting within Hikashop itself.  Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")      1 year 8 months ago |
| [](/forum/26-product-category-display/909188-linked-in-logo-removal#365832) | [Linked In Logo removal](/forum/26-product-category-display/909188-linked-in-logo-removal#365832 "-- HikaShop version -- : 5.1.4 -- Joomla version -- : 5.2.4 -- PHP version -- : 8.1.31 -- Browser(s) name and version -- : Safari 18.3 (20620.2.4.11.5) -- Error-message(debug-mod must be tuned on) -- : Linked In logo  I've searched high and low for an option to remove the Linked In logo which now appears on all my product pages. Can you advise how to remove this logo?")        Category: [Product &amp; Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!")     Topic started 1 year 8 months ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/26-product-category-display/909188-linked-in-logo-removal#365843 "That was it! Thank you. Here I was thinking it was a setting within Hikashop itself.  Cheers, Jason.") 1 year 8 months ago     by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:2  Views:527 | [Last Post](/forum/26-product-category-display/909188-linked-in-logo-removal#365843 "That was it! Thank you. Here I was thinking it was a setting within Hikashop itself.  Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")      1 year 8 months ago |
| [](/forum/5-support-en-francais-french-support-/907894-probleme-paiement-paypal-fenetre-vide-par-dessus-la-fenetre-de-paiement#360290) | [Probleme paiement Paypal : fenêtre vide par dessus la fenetre de paiement](/forum/5-support-en-francais-french-support-/907894-probleme-paiement-paypal-fenetre-vide-par-dessus-la-fenetre-de-paiement#360290 "-- url of the page with the problem -- :   complicitesminerales.com  Bonjour, lors d'un paiement via &quot;PayPal&quot; sur le site, une fenêtre &quot;pop-up&quot; s'affiche par dessus le paiement. Moi, j'ai glissé la fenêtre popup pour voir au dessous, mais le client lambda ne le fait pas. hier la cliente à perdu une commande de cette manière.  Quelle est la méthode pour résoudre le problème, Merci")         Category: [Support en Français (French Support)](/forum/5-support-en-francais-french-support- "Cette section de notre forum est dédiée au support de HikaShop en Français. Si vous avez des notions en anglais, préférez utiliser les sections anglaises qui contiendront plus d'informations.")     Topic started 2 years 7 months ago, by [Complicités Minérales](/forum/user/73421-complicites-minerales "View Complicités Minérales's Profile")       [Last Post](/forum/5-support-en-francais-french-support-/907894-probleme-paiement-paypal-fenetre-vide-par-dessus-la-fenetre-de-paiement#360290 "I had exactly the same issue with two popups opening. The blank one obscured the PayPal login window.  I agree that the documentation could be clearer i.e. if you have a double popup or a blank popup covering the PayPal login window, change the &quot;System HTTP Headers&quot; Plugin parameter: Cross-Origin-Opener-Policy to same-origin-allow-popups  Cheers, Jason.") 2 years 6 months ago     by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:4  Views:963 | [Last Post](/forum/5-support-en-francais-french-support-/907894-probleme-paiement-paypal-fenetre-vide-par-dessus-la-fenetre-de-paiement#360290 "I had exactly the same issue with two popups opening. The blank one obscured the PayPal login window.  I agree that the documentation could be clearer i.e. if you have a double popup or a blank popup covering the PayPal login window, change the &quot;System HTTP Headers&quot; Plugin parameter: Cross-Origin-Opener-Policy to same-origin-allow-popups  Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")      2 years 6 months ago |
| [](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518) | [Shipping Invoice and Invoice Popups Blank](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.0.30 -- Browser(s) name and version -- : Safari 17.2.1 -- Error-message(debug-mod must be tuned on) -- : Problem is in backend.  In the site backend, when I click on either the Invoice or Shipping Invoice buttons the popup window is blank. This is the case in Safari and Chrome on my iMac. On my laptop the same happens in Chrome but in Edge the popups work normally.  Both Safari and Chrome have had updates recently which coincides with this problem.  Cheers, Jason.")        Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management")     Topic started 2 years 9 months ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518 "Hi Nicolas,  I have managed to fix the issue. All I did was clear the cache in Joomla.  Cheers, Jason.") 2 years 9 months ago     by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:3  Views:715 | [Last Post](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518 "Hi Nicolas,  I have managed to fix the issue. All I did was clear the cache in Joomla.  Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")      2 years 9 months ago |
| [](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358479) | [Shipping Invoice and Invoice Popups Blank](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358479 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.0.30 -- Browser(s) name and version -- : Safari 17.2.1 -- Error-message(debug-mod must be tuned on) -- : Problem is in backend.  In the site backend, when I click on either the Invoice or Shipping Invoice buttons the popup window is blank. This is the case in Safari and Chrome on my iMac. On my laptop the same happens in Chrome but in Edge the popups work normally.  Both Safari and Chrome have had updates recently which coincides with this problem.  Cheers, Jason.")        Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management")     Topic started 2 years 9 months ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518 "Hi Nicolas,  I have managed to fix the issue. All I did was clear the cache in Joomla.  Cheers, Jason.") 2 years 9 months ago     by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:3  Views:715 | [Last Post](/forum/35-orders-management/907637-shipping-invoice-and-invoice-popups-blank#358518 "Hi Nicolas,  I have managed to fix the issue. All I did was clear the cache in Joomla.  Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")      2 years 9 months ago |

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