[Skip to main content](#vessel-content) # Profile for bittrapper ## [![bittrapper's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35731-bittrapper "View bittrapper's Profile") **[ Offline](/forum/user/35731-bittrapper)** - **User Type:** User - **Register Date:** 13 Jan 2015 - **Last login:** 11 years 8 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 14:07 - **Posts:** 18 - **Profile views:** 53 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # bittrapper's recent posts (18 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/29-payment-methods/875180-paypal-cant-send-payment#191870) | [Paypal can't send payment](/forum/29-payment-methods/875180-paypal-cant-send-payment#191870 "-- url of the page with the problem -- : www.gorinpianotales.org/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Firefox Hello, I have a problem with the Paypal-payment method. :( The shop works fine. I have only one payment-method and that is Paypal. At the end of the checkout, the Paypal-Website comes up. Everything is fine and all the informatio are correct (Total, Details of the order). I can login into Paypal and confirm. Then there is the last step at Paypal pressing a button like "Pay Now". After that the problem start: Paypal cancel the payment and give out an error-message: "We're sorry, but we can't send your payment right now." I tried the same from a german Paypal-Account and I have the same problem but it gives me a little bit more information... I translate: "This invoice is still payed. To get more information, call you dealer." Today I had a very long phonecall with the Paypal-Support. After some checks they told me that the problem is the at Hikashop. Maybe Hikah send no correct order numbers. They had same problems with another shop-software and in that case it was a bug in the software at the end. By the way I did one correct payment - it was the first test. But after that I only got the messages. I checked the order-numbers at Hikashop and I wonder that they were all empty. It is only an idea but could this cause the problem? How can I fix it? Do you have another idea? You can try it out if you like at the shop. If you send money (the english guidebook for teachers as ebook is cheapest product), I will send the money back to you but you want have success to send money at the end :unsure: I put two screenshots onto this email. Thanks for your help!") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/29-payment-methods/875180-paypal-cant-send-payment#191874 "Hi, I checked online for that error message and all the things I could fine were issues with the PayPal account of the buyer: ebayquestions.com/2013/03/10/were-sorry-...r-payment-right-now/ Even some buyers buying stuff on Ebay had that error and PayPal is part of Ebay...So it was not related to the merchant account and thus, I don't think it is related to HikaShop. The invoice numbers are empty in your orders because no payment was made yet for them. By default, an invoice is only created after the payment, so it is normal. HikaShop always sends the order id to PayPal and that number always exists and is always correct. So please check your buyer account with the different advices of the link I gave above, and potentially try with another PayPal buyer account. If that doesn't help and PayPal says that there is a problem on our end, please ask them to provide precise information on what is the problem and we'll be happy to fix it (even though I doubt that it is the case since we have tens of thousands of merchants using PayPal with HikaShop and that's the first time someone would have such error message).") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1625 | [Last Post](/forum/29-payment-methods/875180-paypal-cant-send-payment#191874 "Hi, I checked online for that error message and all the things I could fine were issues with the PayPal account of the buyer: ebayquestions.com/2013/03/10/were-sorry-...r-payment-right-now/ Even some buyers buying stuff on Ebay had that error and PayPal is part of Ebay...So it was not related to the merchant account and thus, I don't think it is related to HikaShop. The invoice numbers are empty in your orders because no payment was made yet for them. By default, an invoice is only created after the payment, so it is normal. HikaShop always sends the order id to PayPal and that number always exists and is always correct. So please check your buyer account with the different advices of the link I gave above, and potentially try with another PayPal buyer account. If that doesn't help and PayPal says that there is a problem on our end, please ask them to provide precise information on what is the problem and we'll be happy to fix it (even though I doubt that it is the case since we have tens of thousands of merchants using PayPal with HikaShop and that's the first time someone would have such error message).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/29-payment-methods/875180-paypal-cant-send-payment#191825) | [Paypal can't send payment](/forum/29-payment-methods/875180-paypal-cant-send-payment#191825 "-- url of the page with the problem -- : www.gorinpianotales.org/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Firefox Hello, I have a problem with the Paypal-payment method. :( The shop works fine. I have only one payment-method and that is Paypal. At the end of the checkout, the Paypal-Website comes up. Everything is fine and all the informatio are correct (Total, Details of the order). I can login into Paypal and confirm. Then there is the last step at Paypal pressing a button like "Pay Now". After that the problem start: Paypal cancel the payment and give out an error-message: "We're sorry, but we can't send your payment right now." I tried the same from a german Paypal-Account and I have the same problem but it gives me a little bit more information... I translate: "This invoice is still payed. To get more information, call you dealer." Today I had a very long phonecall with the Paypal-Support. After some checks they told me that the problem is the at Hikashop. Maybe Hikah send no correct order numbers. They had same problems with another shop-software and in that case it was a bug in the software at the end. By the way I did one correct payment - it was the first test. But after that I only got the messages. I checked the order-numbers at Hikashop and I wonder that they were all empty. It is only an idea but could this cause the problem? How can I fix it? Do you have another idea? You can try it out if you like at the shop. If you send money (the english guidebook for teachers as ebook is cheapest product), I will send the money back to you but you want have success to send money at the end :unsure: I put two screenshots onto this email. Thanks for your help!") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/29-payment-methods/875180-paypal-cant-send-payment#191874 "Hi, I checked online for that error message and all the things I could fine were issues with the PayPal account of the buyer: ebayquestions.com/2013/03/10/were-sorry-...r-payment-right-now/ Even some buyers buying stuff on Ebay had that error and PayPal is part of Ebay...So it was not related to the merchant account and thus, I don't think it is related to HikaShop. The invoice numbers are empty in your orders because no payment was made yet for them. By default, an invoice is only created after the payment, so it is normal. HikaShop always sends the order id to PayPal and that number always exists and is always correct. So please check your buyer account with the different advices of the link I gave above, and potentially try with another PayPal buyer account. If that doesn't help and PayPal says that there is a problem on our end, please ask them to provide precise information on what is the problem and we'll be happy to fix it (even though I doubt that it is the case since we have tens of thousands of merchants using PayPal with HikaShop and that's the first time someone would have such error message).") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1625 | [Last Post](/forum/29-payment-methods/875180-paypal-cant-send-payment#191874 "Hi, I checked online for that error message and all the things I could fine were issues with the PayPal account of the buyer: ebayquestions.com/2013/03/10/were-sorry-...r-payment-right-now/ Even some buyers buying stuff on Ebay had that error and PayPal is part of Ebay...So it was not related to the merchant account and thus, I don't think it is related to HikaShop. The invoice numbers are empty in your orders because no payment was made yet for them. By default, an invoice is only created after the payment, so it is normal. HikaShop always sends the order id to PayPal and that number always exists and is always correct. So please check your buyer account with the different advices of the link I gave above, and potentially try with another PayPal buyer account. If that doesn't help and PayPal says that there is a problem on our end, please ask them to provide precise information on what is the problem and we'll be happy to fix it (even though I doubt that it is the case since we have tens of thousands of merchants using PayPal with HikaShop and that's the first time someone would have such error message).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191275) | [Virtual Products: Checkout Shows Shipping Address](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191275 "I have a CD and digital download of the same product. I have created two products in Hikashop: one with 0 value for weight and size (the digital download) and one with those attributes (the CD). I...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 11 months ago, by [JRH](/forum/user/4749-jrh "View JRH's Profile") [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:3679 | [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191114) | [Virtual Products: Checkout Shows Shipping Address](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191114 "I have a CD and digital download of the same product. I have created two products in Hikashop: one with 0 value for weight and size (the digital download) and one with those attributes (the CD). I...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 11 months ago, by [JRH](/forum/user/4749-jrh "View JRH's Profile") [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:3679 | [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191033) | [Virtual Products: Checkout Shows Shipping Address](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191033 "I have a CD and digital download of the same product. I have created two products in Hikashop: one with 0 value for weight and size (the digital download) and one with those attributes (the CD). I...") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 11 months ago, by [JRH](/forum/user/4749-jrh "View JRH's Profile") [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:3679 | [Last Post](/forum/4-how-to/30882-virtual-products-checkout-shows-shipping-address#191607 "Hi, You should deactivate the shipping costs that you configured in your PayPal merchant account and then you won't get shipping fees added to the orders that you want to pay via PayPal.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/4-how-to/37168-setup-shipping-to-rest-of-world#190916) | [Setup shipping to rest of world?](/forum/4-how-to/37168-setup-shipping-to-rest-of-world#190916 "I want to have a flat rate shipping for all of australia. then for the rest of the world i want to use the Australia Post shipping plugin to automatically calculate the costs. How do i set that up? I have setup the manual shipping plugin for the flat rate one and chosen the zone: Australia But how do i do the rest of the world? thanks again :)") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 14 years 8 months ago, by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") [Last Post](/forum/4-how-to/37168-setup-shipping-to-rest-of-world#190933 "Hi, The solution is indeed to create a "rest of the world" shipping zone with all the other countries as sub zones and then link that zone in your shipping method. Creating a "rest of the world" zone should only take a minute: You go in System>Zones Click on "new" Enter a name for your zone, select the type "shipping zone" and save once. Click on the "add" button of the "sub zones" area of the zone which opens a popup to select the zones to add. Change the "All zones" dropdown to "countries" Change the "Display" dropdown of the pagination at the bottom of the popup to "all" Then, click on the first checkbox of the listing and click on the "OK" button and that will add all the countries to your zone. Then, you can simply remove the countries you don't want from the sub zones listing and save your new zone.") 11 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1897 | [Last Post](/forum/4-how-to/37168-setup-shipping-to-rest-of-world#190933 "Hi, The solution is indeed to create a "rest of the world" shipping zone with all the other countries as sub zones and then link that zone in your shipping method. Creating a "rest of the world" zone should only take a minute: You go in System>Zones Click on "new" Enter a name for your zone, select the type "shipping zone" and save once. Click on the "add" button of the "sub zones" area of the zone which opens a popup to select the zones to add. Change the "All zones" dropdown to "countries" Change the "Display" dropdown of the pagination at the bottom of the popup to "all" Then, click on the first checkbox of the listing and click on the "OK" button and that will add all the countries to your zone. Then, you can simply remove the countries you don't want from the sub zones listing and save your new zone.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 8 months ago | | [](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190911) | ["Proceed to Checkout" not working in cart](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190911 "-- HikaShop version -- : HikaShop [1501121550] -- Joomla version -- : 3.3 -- PHP version -- : 5.6.4 -- Browser(s) name and version -- : Firefox Hello, When I go in the cart the button "Proceed to Checkout" will not work. But my checkout works well - it seemed the button provide the wrong URL!? If I went to checkout directly it is the URL: www.gorinpianotales.org/checkout/checkout But the "Proceed to Chcheckout" button at the cart will link to: www.gorinpianotales.org/checkout/cart I found a topic with an problem like this: www.hikashop.com/forum/checkout/874544-p...e-broken.html#189142 I tried this out - without any success!? Thanks for help!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") 11 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=0 "Page:1") - [2](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20 "Page:2") | Replies:24 Views:3394 | [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 8 months ago | | [](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190849) | ["Proceed to Checkout" not working in cart](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190849 "-- HikaShop version -- : HikaShop [1501121550] -- Joomla version -- : 3.3 -- PHP version -- : 5.6.4 -- Browser(s) name and version -- : Firefox Hello, When I go in the cart the button "Proceed to Checkout" will not work. But my checkout works well - it seemed the button provide the wrong URL!? If I went to checkout directly it is the URL: www.gorinpianotales.org/checkout/checkout But the "Proceed to Chcheckout" button at the cart will link to: www.gorinpianotales.org/checkout/cart I found a topic with an problem like this: www.hikashop.com/forum/checkout/874544-p...e-broken.html#189142 I tried this out - without any success!? Thanks for help!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") 11 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=0 "Page:1") - [2](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20 "Page:2") | Replies:24 Views:3394 | [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 8 months ago | | [](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart#190789) | ["Proceed to Checkout" not working in cart](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart#190789 "-- HikaShop version -- : HikaShop [1501121550] -- Joomla version -- : 3.3 -- PHP version -- : 5.6.4 -- Browser(s) name and version -- : Firefox Hello, When I go in the cart the button "Proceed to Checkout" will not work. But my checkout works well - it seemed the button provide the wrong URL!? If I went to checkout directly it is the URL: www.gorinpianotales.org/checkout/checkout But the "Proceed to Chcheckout" button at the cart will link to: www.gorinpianotales.org/checkout/cart I found a topic with an problem like this: www.hikashop.com/forum/checkout/874544-p...e-broken.html#189142 I tried this out - without any success!? Thanks for help!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") 11 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=0 "Page:1") - [2](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20 "Page:2") | Replies:24 Views:3394 | [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 8 months ago | | [](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart#190581) | ["Proceed to Checkout" not working in cart](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart#190581 "-- HikaShop version -- : HikaShop [1501121550] -- Joomla version -- : 3.3 -- PHP version -- : 5.6.4 -- Browser(s) name and version -- : Firefox Hello, When I go in the cart the button "Proceed to Checkout" will not work. But my checkout works well - it seemed the button provide the wrong URL!? If I went to checkout directly it is the URL: www.gorinpianotales.org/checkout/checkout But the "Proceed to Chcheckout" button at the cart will link to: www.gorinpianotales.org/checkout/cart I found a topic with an problem like this: www.hikashop.com/forum/checkout/874544-p...e-broken.html#189142 I tried this out - without any success!? Thanks for help!") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [bittrapper](/forum/user/35731-bittrapper "View bittrapper's Profile") [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") 11 years 8 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=0 "Page:1") - [2](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20 "Page:2") | Replies:24 Views:3394 | [Last Post](/forum/27-checkout/874735-proceed-to-checkout-not-working-in-cart?start=20#190972 "Hi, Please edit the file "plugins/hikashoppayment/paypal/paypal_end.php" and remove: and") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.163 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)