[Skip to main content](#vessel-content) # Profile for allanb ## [![allanb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35745-allanb "View allanb's Profile") **[ Offline](/forum/user/35745-allanb)** - **User Type:** User - **Register Date:** 14 Jan 2015 - **Last login:** 6 months 4 weeks ago - **Time Zone:** UTC +0:00 - **Local Time:** 23:42 - **Posts:** 15 - **Profile views:** 71 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # allanb's recent posts (15 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836) | [VAt inclusive price displayed on search results but stating it is (Excl. VAT)](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.30 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Product listings showing VAT inclusive price but displays the word (Excl) When I search for a product it displays the list of products showing the VAT inclusive price on the result page but it has the words (Excl. VAT) next to the price. (For example, R 552,00 each (Excl. VAT)) This is incorrect. When you display the actual product it shows the correct price excluding VAT. R 480,00 each (Excl. VAT) Please see attachments. This is clearly a setting that I have changed but I cannot find where to fix it. Please assist.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 years 2 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836 "Not to worry, thank you. I changed the "Display Price" in the "Product Data display" group on the All Items menu to NO. Now it does not display the price.") 4 years 2 months ago by [allanb](/forum/user/35745-allanb "View allanb's Profile") | Replies:1 Views:573 | [Last Post](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836 "Not to worry, thank you. I changed the "Display Price" in the "Product Data display" group on the All Items menu to NO. Now it does not display the price.") by [allanb](/forum/user/35745-allanb "View allanb's Profile") 4 years 2 months ago | | [](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343835) | [VAt inclusive price displayed on search results but stating it is (Excl. VAT)](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343835 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.30 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Product listings showing VAT inclusive price but displays the word (Excl) When I search for a product it displays the list of products showing the VAT inclusive price on the result page but it has the words (Excl. VAT) next to the price. (For example, R 552,00 each (Excl. VAT)) This is incorrect. When you display the actual product it shows the correct price excluding VAT. R 480,00 each (Excl. VAT) Please see attachments. This is clearly a setting that I have changed but I cannot find where to fix it. Please assist.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 4 years 2 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836 "Not to worry, thank you. I changed the "Display Price" in the "Product Data display" group on the All Items menu to NO. Now it does not display the price.") 4 years 2 months ago by [allanb](/forum/user/35745-allanb "View allanb's Profile") | Replies:1 Views:573 | [Last Post](/forum/26-product-category-display/904838-vat-inclusive-price-displayed-on-search-results-but-stating-it-is-excl-vat#343836 "Not to worry, thank you. I changed the "Display Price" in the "Product Data display" group on the All Items menu to NO. Now it does not display the price.") by [allanb](/forum/user/35745-allanb "View allanb's Profile") 4 years 2 months ago | | [](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304157) | [Global Cart Fee not added to total during checkout](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304157 "-- HikaShop version -- : 4.0.2 [1901181759] -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message I have installed the global_cart_fee plugin and created the custom field as required. The fee displays perfectly on the product page and as a separate line item during checkout. The problem is that the fee is not added to the total amount payable. Please tell me where I am going wrong? Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 years 8 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") 7 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:910 | [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 8 months ago | | [](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304077) | [Global Cart Fee not added to total during checkout](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304077 "-- HikaShop version -- : 4.0.2 [1901181759] -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message I have installed the global_cart_fee plugin and created the custom field as required. The fee displays perfectly on the product page and as a separate line item during checkout. The problem is that the fee is not added to the total amount payable. Please tell me where I am going wrong? Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 years 8 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") 7 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:910 | [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 8 months ago | | [](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304034) | [Global Cart Fee not added to total during checkout](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304034 "-- HikaShop version -- : 4.0.2 [1901181759] -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message I have installed the global_cart_fee plugin and created the custom field as required. The fee displays perfectly on the product page and as a separate line item during checkout. The problem is that the fee is not added to the total amount payable. Please tell me where I am going wrong? Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 years 8 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") 7 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:910 | [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 8 months ago | | [](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304019) | [Global Cart Fee not added to total during checkout](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304019 "-- HikaShop version -- : 4.0.2 [1901181759] -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message I have installed the global_cart_fee plugin and created the custom field as required. The fee displays perfectly on the product page and as a separate line item during checkout. The problem is that the fee is not added to the total amount payable. Please tell me where I am going wrong? Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 years 8 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") 7 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:910 | [Last Post](/forum/25-install-update/896954-global-cart-fee-not-added-to-total-during-checkout#304168 "Hi, The global cart fee allows you to add a fee but there is no option in it to modify the VAT to take into account that fee. If you want to do that, you would have to modify the code of the plugin to support it. As I'm not able to reproduce the problem and you are, it means that we're doing something different when testing. Please provide PRECISE step by step instructions to reproduce the problem and please try with the same user account you provided us so that we're sure we're in the same conditions.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 8 months ago | | [](/forum/26-product-category-display/895873-no-products-are-displaying-after-php-upgrade#298691) | [No products are displaying after PHP upgrade](/forum/26-product-category-display/895873-no-products-are-displaying-after-php-upgrade#298691 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome Version 69.0.3497.100 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error message I had to upgrade my PHP version from 5 to 7.2. After the upgrade none of my products will display in the frontend. I get a Http error 500 in the backend when trying to edit a product. I have no idea where to start looking. Any help will be appreciated. After turning on debug mode in Joomla I get these error messages when trying to display a product. Warning: count(): Parameter must be an array or an object that implements Countable in /home/yourehom/public_html/plugins/arkevents/autostylesheetfilter/autostylesheetfilter.php on line 50 Warning: count(): Parameter must be an array or an object that implements Countable in /home/yourehom/public_html/plugins/arkevents/autocssfilter/autocssfilter.php on line 46") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 3 weeks ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/895873-no-products-are-displaying-after-php-upgrade#298692 "Hi, First, your version of HikaShop is probably not 4.0.0, since your subscription expired a while ago. So you're using an old version of HikaShop, which wasn't made to support PHP 7.2 as PHP 7.2 wasn't released yet at the time we worked on the release of HikaShop you're using. So it's normal you would get errors. On top of that, your old version of HikaShop also doesn't support the recent versions of Joomla. And the products missing from the frontend is a typical issue of using an old version of HikaShop with a recent version of Joomla as they aren't fully compatible: www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html Updating to the latest version of HikaShop will probably fix all your issues.") 8 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:449 | [Last Post](/forum/26-product-category-display/895873-no-products-are-displaying-after-php-upgrade#298692 "Hi, First, your version of HikaShop is probably not 4.0.0, since your subscription expired a while ago. So you're using an old version of HikaShop, which wasn't made to support PHP 7.2 as PHP 7.2 wasn't released yet at the time we worked on the release of HikaShop you're using. So it's normal you would get errors. On top of that, your old version of HikaShop also doesn't support the recent versions of Joomla. And the products missing from the frontend is a typical issue of using an old version of HikaShop with a recent version of Joomla as they aren't fully compatible: www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html Updating to the latest version of HikaShop will probably fix all your issues.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 3 weeks ago | | [](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532) | [Link to a product from an external source](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "-- HikaShop version -- : HikaShop Starter 2.6.1 [1602291637] -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : all I need to place a hyperlink in a downloadable pdf document that will open a specific product page in Hikashop. In other word, someone must be able to download a pdf document from the website to their computer. When the read the document and click on a link in the document it must open a browser and take them to a specific product page in Hikashop. I have tried the following; 1.Open the product page in Hikashop 2.Copy the URL 3. Insert this URL in my document When I download the file and click the link I get a blank page. However, if I paste the link straight into the browser it opens fine. I hope someone can help. Thank you.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 3 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") 10 years 3 months ago by [allanb](/forum/user/35745-allanb "View allanb's Profile") | Replies:4 Views:1028 | [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") by [allanb](/forum/user/35745-allanb "View allanb's Profile") 10 years 3 months ago | | [](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244416) | [Link to a product from an external source](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244416 "-- HikaShop version -- : HikaShop Starter 2.6.1 [1602291637] -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : all I need to place a hyperlink in a downloadable pdf document that will open a specific product page in Hikashop. In other word, someone must be able to download a pdf document from the website to their computer. When the read the document and click on a link in the document it must open a browser and take them to a specific product page in Hikashop. I have tried the following; 1.Open the product page in Hikashop 2.Copy the URL 3. Insert this URL in my document When I download the file and click the link I get a blank page. However, if I paste the link straight into the browser it opens fine. I hope someone can help. Thank you.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 3 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") 10 years 3 months ago by [allanb](/forum/user/35745-allanb "View allanb's Profile") | Replies:4 Views:1028 | [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") by [allanb](/forum/user/35745-allanb "View allanb's Profile") 10 years 3 months ago | | [](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244257) | [Link to a product from an external source](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244257 "-- HikaShop version -- : HikaShop Starter 2.6.1 [1602291637] -- Joomla version -- : 3.4.8 -- Browser(s) name and version -- : all I need to place a hyperlink in a downloadable pdf document that will open a specific product page in Hikashop. In other word, someone must be able to download a pdf document from the website to their computer. When the read the document and click on a link in the document it must open a browser and take them to a specific product page in Hikashop. I have tried the following; 1.Open the product page in Hikashop 2.Copy the URL 3. Insert this URL in my document When I download the file and click the link I get a blank page. However, if I paste the link straight into the browser it opens fine. I hope someone can help. Thank you.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 3 months ago, by [allanb](/forum/user/35745-allanb "View allanb's Profile") [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") 10 years 3 months ago by [allanb](/forum/user/35745-allanb "View allanb's Profile") | Replies:4 Views:1028 | [Last Post](/forum/26-product-category-display/885315-link-to-a-product-from-an-external-source#244532 "Hi Jerome Thank very much, that works. However, I cannot give public access to that menu item, it is only for registered users. Thanks") by [allanb](/forum/user/35745-allanb "View allanb's Profile") 10 years 3 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.197 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)