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# Profile for michaelc
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[](/forum/user/35921-michaelc "View michaelc's Profile")
**[ Offline](/forum/user/35921-michaelc)**
- **User Type:** User
- **Register Date:** 27 Jan 2015
- **Last login:** 10 years 7 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 11:59
- **Posts:** 6
- **Profile views:** 40
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# michaelc's recent posts (6 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758) | [Error while sending XML to CANADA POST. Error code](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758 "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. After HS 2.6.0 update checkout stopped working with the error: After examining the code I found the reason. It's a CanadaPost fault as it doesn't parse a correctly formed XML. It doesn't parse correctly the line or or an XML without the field at all. The only way it parses is a space inside the XML tag Before (2.5.0) In the HS CP plugin there was a space in the code. In the latest version there is no. The previous plugin version: Now: So I just added a space to the line 576 in plugins/hikashopshipping/canadapost/canadapost.php It was It became P.S. TTTT, last at least 2 updates kilied our web-site checkout process. Always the problems because of the CP plugin. My boss is very angry and says not to update as updates kill the shop. I undestand, that staying non-updated is not a way out and would cause huge problems in the future. But damn, every HS update is a great stress fro us causing at least a couple of days web-site outage till the bugs are fixed. I beg you to pay more attention to it.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758 "Sorry - assumed it would help as he'd said he was in charge of that plugin. Sending via contact.") 10 years 9 months ago by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") | Replies:4 Views:878 | [Last Post](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758 "Sorry - assumed it would help as he'd said he was in charge of that plugin. Sending via contact.") by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") 10 years 9 months ago |
| [](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225704) | [Error while sending XML to CANADA POST. Error code](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225704 "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. After HS 2.6.0 update checkout stopped working with the error: After examining the code I found the reason. It's a CanadaPost fault as it doesn't parse a correctly formed XML. It doesn't parse correctly the line or or an XML without the field at all. The only way it parses is a space inside the XML tag Before (2.5.0) In the HS CP plugin there was a space in the code. In the latest version there is no. The previous plugin version: Now: So I just added a space to the line 576 in plugins/hikashopshipping/canadapost/canadapost.php It was It became P.S. TTTT, last at least 2 updates kilied our web-site checkout process. Always the problems because of the CP plugin. My boss is very angry and says not to update as updates kill the shop. I undestand, that staying non-updated is not a way out and would cause huge problems in the future. But damn, every HS update is a great stress fro us causing at least a couple of days web-site outage till the bugs are fixed. I beg you to pay more attention to it.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758 "Sorry - assumed it would help as he'd said he was in charge of that plugin. Sending via contact.") 10 years 9 months ago by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") | Replies:4 Views:878 | [Last Post](/forum/28-shipping-methods/880382-error-while-sending-xml-to-canada-post-error-code#225758 "Sorry - assumed it would help as he'd said he was in charge of that plugin. Sending via contact.") by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") 10 years 9 months ago |
| [](/forum/29-payment-methods/874799-error-15008#189824) | [Error 15008](/forum/29-payment-methods/874799-error-15008#189824 "-- url of the page with the problem -- : http://jwassociates -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.23 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error 15008 I had a site set up with Hikashop and it was testing well on a subdomain of my own server. Now that it is live at the client's address, and now that I have changed the PayPal Pro plugin from Sandbox to Production (and entered the client's PayPal information) none of the orders go through. Instead we get this error. 15008 and a message that the items in the cart don't match what PayPal gets sent. In other posts I found some references to this issue, but no relevant solutions, other than someone's suggestion that the ordering of the elements in the Checkout may affect things. Here is what we have: Step 1 - Cart and T&Conditions Step 2 - Login and Address (login div is hidden - we want all sales as guests) Step 3 - Shipping Method (Canada Post only) Step 4 - Cart Status and Payment The Cart Status is in the final step, so the customer can see the tax (based on shipping address) and shipping (before tax) itemized before they enter their card details. Is this creating shipping as a separate item? Also, I noticed that the cart module does not alter its total as the cart adds tax and shipping. Is this something to be concerned about? Suggestions for solutions please!!! The client is getting impatient that their site is working fine, except the bit we tested thoroughly before we went live. Ideally, I need a solution for this by Monday. If you want access to a copy of the site, I'll set one up on my own testing server and you can have a look at everything from the Joomla Super Admin - give me 24 hours to do this and PM a password. In the mean-time, the site is jwassociates.ca (missed that at the top).") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 8 months ago, by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") [Last Post](/forum/29-payment-methods/874799-error-15008#189835 "Hi, I see that you have also send a message through the "contact us" page. We will try to avoid duplicate work for the support team. Thanks for your understanding. Regards,") 11 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:961 | [Last Post](/forum/29-payment-methods/874799-error-15008#189835 "Hi, I see that you have also send a message through the "contact us" page. We will try to avoid duplicate work for the support team. Thanks for your understanding. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 8 months ago |
| [](/forum/27-checkout/874556-address-and-paypal-on-starter#189750) | [Address and Paypal on Starter](/forum/27-checkout/874556-address-and-paypal-on-starter#189750 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wants to sell an e-book and a physical book. I am using the Starter version of Hikashop. At present I have the PayPal Pro plugin for payments set up fine, and it's linked to my sandbox. Completing a purchase is no problem - I have run a test and it was successful. However, I get a box for Credit Card details in the checkout, but can't add address fields or an email field. It seems that this is required, as PayPal only collects information for their users - I want to use them to process credit cards and nothing else. Do I have to get the Essential or Business version to capture an email or physical address? Is the Starter version only for playing around with? Is there some method of having people login to my site via Joomla and then accessing that information for a sale? If the Essential package is required before I can capture information on my customers, please inform me.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") [Last Post](/forum/27-checkout/874556-address-and-paypal-on-starter#189750 "First I upgraded to Essential. Then I allowed Guest checkout, which you can't do in the free version. Once this was working, I hid the div where the Login info appears, so only the inputs for a Guest is visible. This worked perfectly… at least until I too the site out of testing, and took PayPal Pro from Sandbox to Production with the client's details. Now we just get Error 15008 on every transaction. The shop is now offline and awaiting an explanation. Please see hikashop.com/forum/payment-methods/874799-error-15008.html") 11 years 8 months ago by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") | Replies:2 Views:454 | [Last Post](/forum/27-checkout/874556-address-and-paypal-on-starter#189750 "First I upgraded to Essential. Then I allowed Guest checkout, which you can't do in the free version. Once this was working, I hid the div where the Login info appears, so only the inputs for a Guest is visible. This worked perfectly… at least until I too the site out of testing, and took PayPal Pro from Sandbox to Production with the client's details. Now we just get Error 15008 on every transaction. The shop is now offline and awaiting an explanation. Please see hikashop.com/forum/payment-methods/874799-error-15008.html") by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") 11 years 8 months ago |
| [](/forum/29-payment-methods/874799-error-15008#189749) | [Error 15008](/forum/29-payment-methods/874799-error-15008#189749 "-- url of the page with the problem -- : http://jwassociates -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.23 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error 15008 I had a site set up with Hikashop and it was testing well on a subdomain of my own server. Now that it is live at the client's address, and now that I have changed the PayPal Pro plugin from Sandbox to Production (and entered the client's PayPal information) none of the orders go through. Instead we get this error. 15008 and a message that the items in the cart don't match what PayPal gets sent. In other posts I found some references to this issue, but no relevant solutions, other than someone's suggestion that the ordering of the elements in the Checkout may affect things. Here is what we have: Step 1 - Cart and T&Conditions Step 2 - Login and Address (login div is hidden - we want all sales as guests) Step 3 - Shipping Method (Canada Post only) Step 4 - Cart Status and Payment The Cart Status is in the final step, so the customer can see the tax (based on shipping address) and shipping (before tax) itemized before they enter their card details. Is this creating shipping as a separate item? Also, I noticed that the cart module does not alter its total as the cart adds tax and shipping. Is this something to be concerned about? Suggestions for solutions please!!! The client is getting impatient that their site is working fine, except the bit we tested thoroughly before we went live. Ideally, I need a solution for this by Monday. If you want access to a copy of the site, I'll set one up on my own testing server and you can have a look at everything from the Joomla Super Admin - give me 24 hours to do this and PM a password. In the mean-time, the site is jwassociates.ca (missed that at the top).") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 11 years 8 months ago, by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") [Last Post](/forum/29-payment-methods/874799-error-15008#189835 "Hi, I see that you have also send a message through the "contact us" page. We will try to avoid duplicate work for the support team. Thanks for your understanding. Regards,") 11 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:961 | [Last Post](/forum/29-payment-methods/874799-error-15008#189835 "Hi, I see that you have also send a message through the "contact us" page. We will try to avoid duplicate work for the support team. Thanks for your understanding. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 8 months ago |
| [](/forum/27-checkout/874556-address-and-paypal-on-starter#188361) | [Address and Paypal on Starter](/forum/27-checkout/874556-address-and-paypal-on-starter#188361 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wants to sell an e-book and a physical book. I am using the Starter version of Hikashop. At present I have the PayPal Pro plugin for payments set up fine, and it's linked to my sandbox. Completing a purchase is no problem - I have run a test and it was successful. However, I get a box for Credit Card details in the checkout, but can't add address fields or an email field. It seems that this is required, as PayPal only collects information for their users - I want to use them to process credit cards and nothing else. Do I have to get the Essential or Business version to capture an email or physical address? Is the Starter version only for playing around with? Is there some method of having people login to my site via Joomla and then accessing that information for a sale? If the Essential package is required before I can capture information on my customers, please inform me.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 8 months ago, by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") [Last Post](/forum/27-checkout/874556-address-and-paypal-on-starter#189750 "First I upgraded to Essential. Then I allowed Guest checkout, which you can't do in the free version. Once this was working, I hid the div where the Login info appears, so only the inputs for a Guest is visible. This worked perfectly… at least until I too the site out of testing, and took PayPal Pro from Sandbox to Production with the client's details. Now we just get Error 15008 on every transaction. The shop is now offline and awaiting an explanation. Please see hikashop.com/forum/payment-methods/874799-error-15008.html") 11 years 8 months ago by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") | Replies:2 Views:454 | [Last Post](/forum/27-checkout/874556-address-and-paypal-on-starter#189750 "First I upgraded to Essential. Then I allowed Guest checkout, which you can't do in the free version. Once this was working, I hid the div where the Login info appears, so only the inputs for a Guest is visible. This worked perfectly… at least until I too the site out of testing, and took PayPal Pro from Sandbox to Production with the client's details. Now we just get Error 15008 on every transaction. The shop is now offline and awaiting an explanation. Please see hikashop.com/forum/payment-methods/874799-error-15008.html") by [michaelc](/forum/user/35921-michaelc "View michaelc's Profile") 11 years 8 months ago |
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