[Skip to main content](#vessel-content) # Profile for Sheldon ## [![Sheldon's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/35992-sheldon "View Sheldon's Profile") **[ Offline](/forum/user/35992-sheldon)** - **User Type:** User - **Register Date:** 02 Feb 2015 - **Last login:** 9 years 5 months ago - **Time Zone:** UTC +1:00 - **Local Time:** 01:44 - **Posts:** 17 - **Profile views:** 106 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Sheldon's recent posts (17 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/890190-product-options-changing-order#269317) | [Product options changing order](/forum/25-install-update/890190-product-options-changing-order#269317 "-- HikaShop version -- : 3.7 -- Joomla version -- : 3.6.5 On a few of our products we use Options with characteristics to allow customers to configure final product. To create the order the options appear as on the product page we can drag and drop the options in the backend product window then save. Problem: Once saved the list reverts back to the numbered order of the options. So if you go in and make a change the option list order changes as well unless you resort them every time before you hit save. view.xscreenshot.com/725581f60efe4d6c9afd04b099b2f6d4 Have tried a few things but cant get the ordering to "stick" through a product save. Any help? Cheers") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1540 | [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/25-install-update/890190-product-options-changing-order#269224) | [Product options changing order](/forum/25-install-update/890190-product-options-changing-order#269224 "-- HikaShop version -- : 3.7 -- Joomla version -- : 3.6.5 On a few of our products we use Options with characteristics to allow customers to configure final product. To create the order the options appear as on the product page we can drag and drop the options in the backend product window then save. Problem: Once saved the list reverts back to the numbered order of the options. So if you go in and make a change the option list order changes as well unless you resort them every time before you hit save. view.xscreenshot.com/725581f60efe4d6c9afd04b099b2f6d4 Have tried a few things but cant get the ordering to "stick" through a product save. Any help? Cheers") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1540 | [Last Post](/forum/25-install-update/890190-product-options-changing-order#269452 "Hi, @remotelyyours : Thank you ! That was indeed a great help. I've added the patch on our end. : We've added the patch on our end. You can either apply what @remotelyyours proposed or download the install package on our website and install it on yours to get the fix.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/35-orders-management/885124-product-change-after-order-creation#243344) | [Product change after order creation](/forum/35-orders-management/885124-product-change-after-order-creation#243344 "-- HikaShop version -- : HikaShop Business: 2.6.2 -- Joomla version -- : Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT -- PHP version -- : 5.6.19 The product name is not complete when we add or change a product after the customer has created an order view.xscreenshot.com/c40f3cf076d52928a16a2f85cc5b48a6 Can this be corrected? Thank you") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 4 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/35-orders-management/885124-product-change-after-order-creation#243350 "Hi, Change the code: to: in the file administrator/components/com_hikashop/views/order/view.html.php and that should then work properly when you do new additions of variants to orders.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:896 | [Last Post](/forum/35-orders-management/885124-product-change-after-order-creation#243350 "Hi, Change the code: to: in the file administrator/components/com_hikashop/views/order/view.html.php and that should then work properly when you do new additions of variants to orders.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/35-orders-management/885124-product-change-after-order-creation#243274) | [Product change after order creation](/forum/35-orders-management/885124-product-change-after-order-creation#243274 "-- HikaShop version -- : HikaShop Business: 2.6.2 -- Joomla version -- : Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT -- PHP version -- : 5.6.19 The product name is not complete when we add or change a product after the customer has created an order view.xscreenshot.com/c40f3cf076d52928a16a2f85cc5b48a6 Can this be corrected? Thank you") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 4 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/35-orders-management/885124-product-change-after-order-creation#243350 "Hi, Change the code: to: in the file administrator/components/com_hikashop/views/order/view.html.php and that should then work properly when you do new additions of variants to orders.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:896 | [Last Post](/forum/35-orders-management/885124-product-change-after-order-creation#243350 "Hi, Change the code: to: in the file administrator/components/com_hikashop/views/order/view.html.php and that should then work properly when you do new additions of variants to orders.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/25-install-update/884192-access-level-pricing#238433) | [Access Level Pricing](/forum/25-install-update/884192-access-level-pricing#238433 "-- HikaShop version -- : HikaShop Business: 2.6.2 -- Joomla version -- : Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT -- PHP version -- : 5.6.19 -- Browser(s) name and version -- : Firefox 45.0.1 Before the update we have pricing that the public and registered users can see. The minimum quantity is 1. We also have retailer pricing on some products. Generally in quantities of 1,3,5 and 10 pieces for price breaks. The retailer then sees the public price, and his price with different quantities purchased. After 2.6.2 when logged in as retailer you no longer see the public price. If I change the min Qty of retailers starting price to 2pcs the public price shows again. Any ideas on this one :) Thank you") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 5 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/884192-access-level-pricing#239134 "Hi, You can potentially use a mass action to fill the product retail price field. This has to be set like that: take.ms/IZfXA Be careful when executing a mass action, a database backup is a very good thing before any mass action execution. To make it work correctly, the global price (no access restrictions) must be the first price set in the products.") 10 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:4 Views:976 | [Last Post](/forum/25-install-update/884192-access-level-pricing#239134 "Hi, You can potentially use a mass action to fill the product retail price field. This has to be set like that: take.ms/IZfXA Be careful when executing a mass action, a database backup is a very good thing before any mass action execution. To make it work correctly, the global price (no access restrictions) must be the first price set in the products.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 10 years 5 months ago | | [](/forum/27-checkout/878657-switch-the-billing-info#211049) | [Switch the billing info](/forum/27-checkout/878657-switch-the-billing-info#211049 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39 Hello, We were wondering if it would be possible to switch the billing info to the left side and shipping info to the right side of the checkout page: The shipping info is what we copy/paste into our shipping software and it is easy to put the billing address is effectively shipping to the wrong location. view.xscreenshot.com/b79311d0607d478b9e28ec6960b45b65 Also, When a differant address is selected, could it resend the info to canada post for a correct/updated shipping quote? Thank you! :o)") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 2 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/27-checkout/878657-switch-the-billing-info#211067 "Hi, 1. You could simply use a translation override in order to change the text for billing address to shipping address and vice versa: hikashop.com/download/languages.html#modify 2. That will be the case automatically if the "shipping" view has not been removed from the "checkout workflow" setting of the HikaShop configuration.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:685 | [Last Post](/forum/27-checkout/878657-switch-the-billing-info#211067 "Hi, 1. You could simply use a translation override in order to change the text for billing address to shipping address and vice versa: hikashop.com/download/languages.html#modify 2. That will be the case automatically if the "shipping" view has not been removed from the "checkout workflow" setting of the HikaShop configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/26-product-category-display/878468-picture-and-file-order#210080) | [Picture and file order](/forum/26-product-category-display/878468-picture-and-file-order#210080 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39 Hello, In the new 2.5.0 update I can't seem to find a way to change the display ordering of the product pictures and files. Is there? Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 2 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") 10 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:629 | [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 10 months ago | | [](/forum/26-product-category-display/878468-picture-and-file-order#210044) | [Picture and file order](/forum/26-product-category-display/878468-picture-and-file-order#210044 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39 Hello, In the new 2.5.0 update I can't seem to find a way to change the display ordering of the product pictures and files. Is there? Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 2 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") 10 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:629 | [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 10 months ago | | [](/forum/26-product-category-display/878468-picture-and-file-order#210039) | [Picture and file order](/forum/26-product-category-display/878468-picture-and-file-order#210039 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39 Hello, In the new 2.5.0 update I can't seem to find a way to change the display ordering of the product pictures and files. Is there? Cheers") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 2 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") 10 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:629 | [Last Post](/forum/26-product-category-display/878468-picture-and-file-order#224245 "Hi, The new version has been released two months ago. As far as I can see the drag & drop of files has been added to it so if you have the latest version, you should be able to use it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 10 months ago | | [](/forum/25-install-update/878333-site-looping-back-to-login-after-checkout#209452) | [Site looping back to Login after checkout](/forum/25-install-update/878333-site-looping-back-to-login-after-checkout#209452 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.11 -- Browser(s) name and version -- : Firefox 39 Hello, After the 2.5.0 update customers have been calling and telling us they can not complete the checkout process. After they fill out the required fields and hit next it loops to the same page but the option have been selected. When I try to buy something from my site it wont progress from the login page. There are no error messages. These are the checkout settings I have selected view.xscreenshot.com/cee77d80a68ff13e3feec29f7c2f1793 Has anyone else had this problem? Thank you") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 3 months ago, by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") [Last Post](/forum/25-install-update/878333-site-looping-back-to-login-after-checkout#209452 "You nailed it! Thank you for your efforts") 11 years 3 months ago by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") | Replies:3 Views:845 | [Last Post](/forum/25-install-update/878333-site-looping-back-to-login-after-checkout#209452 "You nailed it! Thank you for your efforts") by [Sheldon](/forum/user/35992-sheldon "View Sheldon's Profile") 11 years 3 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.173 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)