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# Profile for mtgt
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**[ Offline](/forum/user/36380-mtgt)**
- **User Type:** User
- **Register Date:** 03 Mar 2015
- **Last login:** 5 years 11 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 01:02
- **Posts:** 56
- **Profile views:** 42
- **Thank you received:** 2
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# mtgt's recent posts (56 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326366) | [No more payment by paypal](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326366 "-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- Browser(s) name and version -- : chrome Hi Since few days we receive orders but no money by paypal. We hace contacted some customers they said it's not working, So we have tested ourself using different paypal account, and payment it's not working. Process is fine up to payment, at the end of the cert process paypal windows open, then we press button pay on paypal windows, and nothing. We only receive order notification as our customer but no payment, so everybody are disapointed, because we can't send order without payment and our customer think they have pay for goods dans nothing happen. Last good order the 12th of November First error happen the 19th of November Any help with this we'll really appreciate, Thanks in advance Greg") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 5 years 11 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") 5 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:614 | [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 11 months ago |
| [](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326295) | [No more payment by paypal](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326295 "-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- Browser(s) name and version -- : chrome Hi Since few days we receive orders but no money by paypal. We hace contacted some customers they said it's not working, So we have tested ourself using different paypal account, and payment it's not working. Process is fine up to payment, at the end of the cert process paypal windows open, then we press button pay on paypal windows, and nothing. We only receive order notification as our customer but no payment, so everybody are disapointed, because we can't send order without payment and our customer think they have pay for goods dans nothing happen. Last good order the 12th of November First error happen the 19th of November Any help with this we'll really appreciate, Thanks in advance Greg") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 5 years 11 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") 5 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:614 | [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 11 months ago |
| [](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326251) | [No more payment by paypal](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326251 "-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- Browser(s) name and version -- : chrome Hi Since few days we receive orders but no money by paypal. We hace contacted some customers they said it's not working, So we have tested ourself using different paypal account, and payment it's not working. Process is fine up to payment, at the end of the cert process paypal windows open, then we press button pay on paypal windows, and nothing. We only receive order notification as our customer but no payment, so everybody are disapointed, because we can't send order without payment and our customer think they have pay for goods dans nothing happen. Last good order the 12th of November First error happen the 19th of November Any help with this we'll really appreciate, Thanks in advance Greg") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 5 years 11 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") 5 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:614 | [Last Post](/forum/29-payment-methods/901283-no-more-payment-by-paypal#326372 "Hello, Yes disabling that email will do the job. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 11 months ago |
| [](/forum/26-product-category-display/901142-how-to-add-a-product-linked-to-another-website#325592) | [How to add a product linked to another website?](/forum/26-product-category-display/901142-how-to-add-a-product-linked-to-another-website#325592 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, I just wondering if there is a way to add a product linked to another website. Thanks in advance for your answer Greg") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 5 years 11 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/26-product-category-display/901142-how-to-add-a-product-linked-to-another-website#325605 "Hi, Yes. You can set the "Force canonical URLs on listings" setting to "Use canonical URL if specified" in the HikaShop configuration. Then, enter the URL to the other website in the "canonical URL" field of the product, and instead of having the link to the product details page of that product on the listings, you'll get the URL you entered as canonical URL.") 5 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:484 | [Last Post](/forum/26-product-category-display/901142-how-to-add-a-product-linked-to-another-website#325605 "Hi, Yes. You can set the "Force canonical URLs on listings" setting to "Use canonical URL if specified" in the HikaShop configuration. Then, enter the URL to the other website in the "canonical URL" field of the product, and instead of having the link to the product details page of that product on the listings, you'll get the URL you entered as canonical URL.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 11 months ago |
| [](/forum/27-checkout/900567-how-to-add-a-message-in-chekout-process#322852) | [How to add a message in chekout process](/forum/27-checkout/900567-how-to-add-a-message-in-chekout-process#322852 "-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique/produit/n...s-de-la-savannah-way -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- Browser(s) name and version -- : chrome Hi, How to add "check your spam box" when new customer regitered during checkout process? Thanks in advance for your help Regards,") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 2 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/27-checkout/900567-how-to-add-a-message-in-chekout-process#322863 "Hi, If you want to modify some text of the HikaShop interface, including such message, you can use a translation override: www.hikashop.com/download/languages.html#modify") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:479 | [Last Post](/forum/27-checkout/900567-how-to-add-a-message-in-chekout-process#322863 "Hi, If you want to modify some text of the HikaShop interface, including such message, you can use a translation override: www.hikashop.com/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago |
| [](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321054) | [How to add info and fields in checkout process](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321054 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- Browser(s) name and version -- : chrome Hi, How it will possible to add some infos in checkout process like in your shop? To have a resume of the shopping in cart step? I also like to add a text field to allow customer to add some infos. I've create a Text field in Custom field configuration tab, but how to add it? Thanks in advance Regards") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 4 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321079 "Hi, You could create a custom field of the table "address". So the field would be available on the registration / guest form. It's less nice as it's not directly attached to the order, but combined with a guest checkout, it doesn't change much as the users have to enter their address every time they checkout anyways. Note that you'll also have the change the "address format" setting to include the tag of the custom field.") 6 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:962 | [Last Post](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321079 "Hi, You could create a custom field of the table "address". So the field would be available on the registration / guest form. It's less nice as it's not directly attached to the order, but combined with a guest checkout, it doesn't change much as the users have to enter their address every time they checkout anyways. Note that you'll also have the change the "address format" setting to include the tag of the custom field.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 4 months ago |
| [](/forum/35-orders-management/900233-ghost-order#321053) | [Ghost order ?](/forum/35-orders-management/900233-ghost-order#321053 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- Browser(s) name and version -- : chrome Hi, I got some order without payment look like complete order, and some toime I get some twins order, one with payment, other one without for same customer, same date and hour, same cart, and I receive 2 order email with different reference. It happen often Any idea where this issue is from? Thanks in advance for your help Regards") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 4 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/35-orders-management/900233-ghost-order#321080 "Hi, If the customer goes to the payment gateway and clicks on the "cancel" button, he is redirected back to the checkout. Then, if he clicks on finish again, a new order is created and he is redirected to the payment gateway again. So two orders with the same content at almost the same time (plus / minus a few seconds / minutes) is totally possible like that. Normally however, the order that has been paid for should have its order status changed to "confirmed" while the others should stay with the status "created" (by default, because you can change all that in the settings of the payment methods and the System>Order statuses menu). Now if you have HikaMarket Multivendor, when an order is created, a "sub order" will be created for each vendor with products in the order. So it's also possible to have "ghost orders" in such cases but in that case, they won't appear on the HikaShop orders listing as they are not real orders.") 6 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:656 | [Last Post](/forum/35-orders-management/900233-ghost-order#321080 "Hi, If the customer goes to the payment gateway and clicks on the "cancel" button, he is redirected back to the checkout. Then, if he clicks on finish again, a new order is created and he is redirected to the payment gateway again. So two orders with the same content at almost the same time (plus / minus a few seconds / minutes) is totally possible like that. Normally however, the order that has been paid for should have its order status changed to "confirmed" while the others should stay with the status "created" (by default, because you can change all that in the settings of the payment methods and the System>Order statuses menu). Now if you have HikaMarket Multivendor, when an order is created, a "sub order" will be created for each vendor with products in the order. So it's also possible to have "ghost orders" in such cases but in that case, they won't appear on the HikaShop orders listing as they are not real orders.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 4 months ago |
| [](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#320959) | [How to add info and fields in checkout process](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#320959 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- Browser(s) name and version -- : chrome Hi, How it will possible to add some infos in checkout process like in your shop? To have a resume of the shopping in cart step? I also like to add a text field to allow customer to add some infos. I've create a Text field in Custom field configuration tab, but how to add it? Thanks in advance Regards") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 4 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321079 "Hi, You could create a custom field of the table "address". So the field would be available on the registration / guest form. It's less nice as it's not directly attached to the order, but combined with a guest checkout, it doesn't change much as the users have to enter their address every time they checkout anyways. Note that you'll also have the change the "address format" setting to include the tag of the custom field.") 6 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:962 | [Last Post](/forum/35-orders-management/900213-how-to-add-info-and-fields-in-checkout-process#321079 "Hi, You could create a custom field of the table "address". So the field would be available on the registration / guest form. It's less nice as it's not directly attached to the order, but combined with a guest checkout, it doesn't change much as the users have to enter their address every time they checkout anyways. Note that you'll also have the change the "address format" setting to include the tag of the custom field.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 4 months ago |
| [](/forum/27-checkout/900158-free-downloadable-items-without-shipping#320958) | [Free downloadable items without shipping](/forum/27-checkout/900158-free-downloadable-items-without-shipping#320958 "-- url of the page with the problem -- : www.nomadsroad.com/fr/boutique/produit/n...s-de-la-savannah-way -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- Browser(s) name and version -- : chrome Hi, How to get free downoladable items without shipping and payment. I've create a download option with HikaShop manual shipping plugin, but it become an option for any customer :( How to keep this free shipping option for downloadable items only? I just want to avoid tricky mistake with future customer who select free delivery for normal items. Thanks in advance for your help Regards") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 4 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/27-checkout/900158-free-downloadable-items-without-shipping#320958 "Thanks Mohamed, It works ! Regards") 6 years 4 months ago by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") | Replies:4 Views:668 | [Last Post](/forum/27-checkout/900158-free-downloadable-items-without-shipping#320958 "Thanks Mohamed, It works ! Regards") by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") 6 years 4 months ago |
| [](/forum/35-orders-management/900193-404-error-when-clicking-on-continue-shopping#320897) | [404 error when clicking on "continue shopping"](/forum/35-orders-management/900193-404-error-when-clicking-on-continue-shopping#320897 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : 404 Hi, I get a 404 error, when clicking on button "Continue Shopping" in first step of checkout process, "cart" Any help will be nice Regards") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 4 months ago, by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") [Last Post](/forum/35-orders-management/900193-404-error-when-clicking-on-continue-shopping#320897 "Everything work Thanks again and sorry to ask you all time, but there are so many options. Regards") 6 years 4 months ago by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") | Replies:2 Views:581 | [Last Post](/forum/35-orders-management/900193-404-error-when-clicking-on-continue-shopping#320897 "Everything work Thanks again and sorry to ask you all time, but there are so many options. Regards") by [mtgt](/forum/user/36380-mtgt "View mtgt's Profile") 6 years 4 months ago |
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