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# Profile for blackfrog
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- **User Type:** User
- **Register Date:** 10 Mar 2015
- **Last login:** 3 years 10 months ago
- **Time Zone:** UTC +1:00
- **Local Time:** 08:34
- **Posts:** 62
- **Profile views:** 156
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# blackfrog's recent posts (62 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/894293-checkout-address-not-showing-state#290530) | [Checkout address not showing State](/forum/27-checkout/894293-checkout-address-not-showing-state#290530 "-- url of the page with the problem -- : krebscustomak47.com/products/checkout -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 Hello, When I checkout on my site, it will not show a box to put in the state. Even though it is set to mandatory, the box doesn't show up and I'm able to checkout anyways. When I get the order all the info is there except the state. Thank you in advance for your quick response.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 6 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/27-checkout/894293-checkout-address-not-showing-state#290532 "Hi, Edit your custom country field, make sure that the country of the states you want is selected as default value and save it once. That should help. If you don't have the country there, it's probably that you disabled it in the System>Zones menu so please reactivate it as it is necessary in such cases.") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:985 | [Last Post](/forum/27-checkout/894293-checkout-address-not-showing-state#290532 "Hi, Edit your custom country field, make sure that the country of the states you want is selected as default value and save it once. That should help. If you don't have the country there, it's probably that you disabled it in the System>Zones menu so please reactivate it as it is necessary in such cases.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago |
| [](/forum/27-checkout/893192-guest-checkout-makes-me-register#284540) | [Guest checkout makes me register](/forum/27-checkout/893192-guest-checkout-makes-me-register#284540 "-- url of the page with the problem -- : survivalbreakdownbow.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 Hello, In the checkout process, I have guest as the default with the ability to create an account or log in to an account. When you check out as a guest, you have to hunt for the button that says "REGISTER" (see pic), instead of next or something. 1) The button is VERY small and I can't find the code to change that to make it bold, or a different color, or something (I assume its in the Front-end CSS File in the configuration screen?) 2) Why would it say REGISTER? Checking out as a GUEST kind of means that you don't want to create an account so why register?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 10 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/27-checkout/893192-guest-checkout-makes-me-register#284542 "Hi, It's normal that the captcha plugin works as well when you do a guest checkout. Because you also want to avoid spam orders, even for guests. If you don't see the captcha on the guest form when you have it on the registration form of the checkout, and you're using the new checkout, all I can think is that you've configured the plugin in a wrong way. Please make sure that you didn't configure it to display the captcha after the password field, since there is no password field on the guest form.") 8 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1846 | [Last Post](/forum/27-checkout/893192-guest-checkout-makes-me-register#284542 "Hi, It's normal that the captcha plugin works as well when you do a guest checkout. Because you also want to avoid spam orders, even for guests. If you don't see the captcha on the guest form when you have it on the registration form of the checkout, and you're using the new checkout, all I can think is that you've configured the plugin in a wrong way. Please make sure that you didn't configure it to display the captcha after the password field, since there is no password field on the guest form.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 10 months ago |
| [](/forum/27-checkout/893192-guest-checkout-makes-me-register#284483) | [Guest checkout makes me register](/forum/27-checkout/893192-guest-checkout-makes-me-register#284483 "-- url of the page with the problem -- : survivalbreakdownbow.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 Hello, In the checkout process, I have guest as the default with the ability to create an account or log in to an account. When you check out as a guest, you have to hunt for the button that says "REGISTER" (see pic), instead of next or something. 1) The button is VERY small and I can't find the code to change that to make it bold, or a different color, or something (I assume its in the Front-end CSS File in the configuration screen?) 2) Why would it say REGISTER? Checking out as a GUEST kind of means that you don't want to create an account so why register?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 10 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/27-checkout/893192-guest-checkout-makes-me-register#284542 "Hi, It's normal that the captcha plugin works as well when you do a guest checkout. Because you also want to avoid spam orders, even for guests. If you don't see the captcha on the guest form when you have it on the registration form of the checkout, and you're using the new checkout, all I can think is that you've configured the plugin in a wrong way. Please make sure that you didn't configure it to display the captcha after the password field, since there is no password field on the guest form.") 8 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1846 | [Last Post](/forum/27-checkout/893192-guest-checkout-makes-me-register#284542 "Hi, It's normal that the captcha plugin works as well when you do a guest checkout. Because you also want to avoid spam orders, even for guests. If you don't see the captcha on the guest form when you have it on the registration form of the checkout, and you're using the new checkout, all I can think is that you've configured the plugin in a wrong way. Please make sure that you didn't configure it to display the captcha after the password field, since there is no password field on the guest form.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 10 months ago |
| [](/forum/25-install-update/893116-best-way-to-update-hikashop#284099) | [Best way to update Hikashop](/forum/25-install-update/893116-best-way-to-update-hikashop#284099 "-- HikaShop version -- : 3.2.1 Hello, I will be updating HikaShop and I wanted to know if there is a way of doing so where my settings will not be changed? I have done so in the past and it messed up the layouts that were established. What can be done before the update to ensure this goes smoothly? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 10 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/25-install-update/893116-best-way-to-update-hikashop#284102 "Hello, I'm not sure to understand fully your question. Regarding the update and the settings ; please read the third point of our FAQ : www.hikashop.com/support/faq.html About the layouts ; if you're using view overrides (and language override, css overrides) and not modifying core files ; there is no chance that you will loose your modifications. A minor update is going smoothly since it is a minor update and do not change the lot of things in HikaShop and its behavior. But, if you performed a major updates ; like HikaShop 2.x > 3.X ; it would be sure that a lot of things would change since it has been a major release with a lot of modifications. And in any case ; when you want to perform an update. You should always perform a backup and it's best to do a test update in a pre-production website first. Thanks to that, you got a good environnement, have time to perform tests and be able to do the update on the production website afterwards. Regards,") 8 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:713 | [Last Post](/forum/25-install-update/893116-best-way-to-update-hikashop#284102 "Hello, I'm not sure to understand fully your question. Regarding the update and the settings ; please read the third point of our FAQ : www.hikashop.com/support/faq.html About the layouts ; if you're using view overrides (and language override, css overrides) and not modifying core files ; there is no chance that you will loose your modifications. A minor update is going smoothly since it is a minor update and do not change the lot of things in HikaShop and its behavior. But, if you performed a major updates ; like HikaShop 2.x > 3.X ; it would be sure that a lot of things would change since it has been a major release with a lot of modifications. And in any case ; when you want to perform an update. You should always perform a backup and it's best to do a test update in a pre-production website first. Thanks to that, you got a good environnement, have time to perform tests and be able to do the update on the production website afterwards. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 10 months ago |
| [](/forum/26-product-category-display/892863-prices-on-category-overlap#282951) | [Prices on Category Overlap](/forum/26-product-category-display/892863-prices-on-category-overlap#282951 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 Hello, We just started a sale for Black Friday and the discount prices shown on the category page are overlapping the regular price. Any help or quick fix would be GREATLY appreciated! Thanks. krebscustomak47.com/products/category/33-one-off-custom-rifles") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 11 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/26-product-category-display/892863-prices-on-category-overlap#282954 "Hello, Unfortunately, it has nothing to do with HikaShop since that display is related to some customization you made in the CSS (frontend_custom) for the display of the price before discount. www.hikashop.com/support/documentation/1...the-display.html#css Regards,") 8 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:571 | [Last Post](/forum/26-product-category-display/892863-prices-on-category-overlap#282954 "Hello, Unfortunately, it has nothing to do with HikaShop since that display is related to some customization you made in the CSS (frontend_custom) for the display of the price before discount. www.hikashop.com/support/documentation/1...the-display.html#css Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 11 months ago |
| [](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277340) | [Building a report and I don't want it to crash...](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277340 "-- HikaShop version -- : 3.1.1` -- Joomla version -- : 3.7.5 Hello, So here is the situation: We are going to sell raffle tickets and to do so we are going to create a product called "raffle ticket" to sell along with our other products, with a total amount to sell being 2500. Once the raffle is concluded, I want to run a report showing all the customers that have purchased a raffle ticket. From there I will export the list as a CSV and open it in excel. We then randomly pick a number 1 through 2500 and the customer on that line wins. I have set up a report with the following criteria: - type: customers - filters/ product: raffle ticket - display: Listing - options: limit 2500 When I put in the 2500 on the limit I get a pop up warning me that I could "broke the dashboard". If I unpublish the report so that it doesn't show up on the main dashboard, and only go into it to export it, will it still have a chance of breaking something? Also, is there a way to run the report to show if any of the orders purchased multiple tickets? I ran the report and did an export using a random item that we sell. On the dashboard the "Products" report shows the item with 11 units sold. When I run my report on the same item, I only have 7 lines of data coming over, and none of the columns indicate that more than one product was purchased on that given order. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:808 | [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago |
| [](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277237) | [Building a report and I don't want it to crash...](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277237 "-- HikaShop version -- : 3.1.1` -- Joomla version -- : 3.7.5 Hello, So here is the situation: We are going to sell raffle tickets and to do so we are going to create a product called "raffle ticket" to sell along with our other products, with a total amount to sell being 2500. Once the raffle is concluded, I want to run a report showing all the customers that have purchased a raffle ticket. From there I will export the list as a CSV and open it in excel. We then randomly pick a number 1 through 2500 and the customer on that line wins. I have set up a report with the following criteria: - type: customers - filters/ product: raffle ticket - display: Listing - options: limit 2500 When I put in the 2500 on the limit I get a pop up warning me that I could "broke the dashboard". If I unpublish the report so that it doesn't show up on the main dashboard, and only go into it to export it, will it still have a chance of breaking something? Also, is there a way to run the report to show if any of the orders purchased multiple tickets? I ran the report and did an export using a random item that we sell. On the dashboard the "Products" report shows the item with 11 units sold. When I run my report on the same item, I only have 7 lines of data coming over, and none of the columns indicate that more than one product was purchased on that given order. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:808 | [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago |
| [](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277178) | [Building a report and I don't want it to crash...](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277178 "-- HikaShop version -- : 3.1.1` -- Joomla version -- : 3.7.5 Hello, So here is the situation: We are going to sell raffle tickets and to do so we are going to create a product called "raffle ticket" to sell along with our other products, with a total amount to sell being 2500. Once the raffle is concluded, I want to run a report showing all the customers that have purchased a raffle ticket. From there I will export the list as a CSV and open it in excel. We then randomly pick a number 1 through 2500 and the customer on that line wins. I have set up a report with the following criteria: - type: customers - filters/ product: raffle ticket - display: Listing - options: limit 2500 When I put in the 2500 on the limit I get a pop up warning me that I could "broke the dashboard". If I unpublish the report so that it doesn't show up on the main dashboard, and only go into it to export it, will it still have a chance of breaking something? Also, is there a way to run the report to show if any of the orders purchased multiple tickets? I ran the report and did an export using a random item that we sell. On the dashboard the "Products" report shows the item with 11 units sold. When I run my report on the same item, I only have 7 lines of data coming over, and none of the columns indicate that more than one product was purchased on that given order. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 month ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:808 | [Last Post](/forum/25-install-update/891738-building-a-report-and-i-dont-want-it-to-crash#277396 "Hi, 1. Well, It's actually an export of orders, not an export of order products. So yes, you'll see the other products purchased together with it for each order, after they've been filtered to only have the orders with that product in it. 2. The system is not meant to work like that. If you want to do both points, I don't see a way of doing it, unless you add custom coding to the system. It could potentially be done by adding your own plugin implement the mass action triggers to create a specific action that would output exactly what you want. So I guess you'll have to contact a developer to help you with that if you want that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago |
| [](/forum/35-orders-management/891560-multiple-emails-on-order-creation#276178) | [Multiple emails on order creation](/forum/35-orders-management/891560-multiple-emails-on-order-creation#276178 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.0.22 Hello, When an order is placed, the order is being sent to 3 different (company) emails. support@, shannon@, doug@ It is set up in: - Hikashop>system>config>main>emails (or payment notification & order creation): support@ - HikaMarket>config>your-vendor: email is blank - Joomla>global-config>server>email-settings: krebscustom@ There have been no special plugin or mods to emails done anywhere... So where are these coming from? Isn't that the only area to put in email accounts for notices? The order should ONLY be going to Your help in this would be greatly appreciated. Thank you!") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 2 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/35-orders-management/891560-multiple-emails-on-order-creation#276181 "Hello, You have to remove the HikaMarket ACL for the order / notify. Otherwise, the users which are configured for your HikaMarket main vendor will be notify for the order creation. Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:851 | [Last Post](/forum/35-orders-management/891560-multiple-emails-on-order-creation#276181 "Hello, You have to remove the HikaMarket ACL for the order / notify. Otherwise, the users which are configured for your HikaMarket main vendor will be notify for the order creation. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago |
| [](/forum/26-product-category-display/891514-duplicate-description-not-desirable#275937) | [Duplicate Description Not Desirable](/forum/26-product-category-display/891514-duplicate-description-not-desirable#275937 "-- url of the page with the problem -- : krebscustomak47.com/product-categories/p..._tabular_description -- HikaShop version -- : 31.1. -- Joomla version -- : 3.7.4 -- PHP version -- : 7.0.22 Hello, As you can see in the screen shot the duplicate description looks a little wonky... looking for a way to only show the info on the tabs (description, comment, etc) without also having the description above. I've looked all over the back end for a setting, and searched the forum and can't find anything related to it. Any advice?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 2 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/26-product-category-display/891514-duplicate-description-not-desirable#275938 "Hello, www.hikashop.com/forum/product-category-...at-product-page.html www.hikashop.com/forum/3-bug-report/7862...d-variant-error.html Regards,") 9 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:604 | [Last Post](/forum/26-product-category-display/891514-duplicate-description-not-desirable#275938 "Hello, www.hikashop.com/forum/product-category-...at-product-page.html www.hikashop.com/forum/3-bug-report/7862...d-variant-error.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 2 months ago |
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