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# Profile for deborah88
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- **User Type:** User
- **Register Date:** 18 Mar 2015
- **Last login:** 10 years 3 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 07:54
- **Posts:** 15
- **Profile views:** 38
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# deborah88's recent posts (15 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245223) | [how to represent a certain type of sale](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245223 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- Browser(s) name and version -- : mozilla -- Error-message(debug-mod must be tuned on) -- : no error message how do you program like 5 books for 150 how do you get that so your customer can see it all over? what are the steps how can you program within hikashop a special like 5 products for 150 dollars as an option") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:685 | [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245166) | [how to represent a certain type of sale](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245166 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- Browser(s) name and version -- : mozilla -- Error-message(debug-mod must be tuned on) -- : no error message how do you program like 5 books for 150 how do you get that so your customer can see it all over? what are the steps how can you program within hikashop a special like 5 products for 150 dollars as an option") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:685 | [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245139) | [how to represent a certain type of sale](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245139 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- Browser(s) name and version -- : mozilla -- Error-message(debug-mod must be tuned on) -- : no error message how do you program like 5 books for 150 how do you get that so your customer can see it all over? what are the steps how can you program within hikashop a special like 5 products for 150 dollars as an option") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:685 | [Last Post](/forum/25-install-update/885496-how-to-represent-a-certain-type-of-sale#245228 "Hello, I'm sorry but as Nicolas asked you, I will need more information about what you exactly want to do so firstly can you give me details of how you want to sell your products ? Also, can you answer to Nicolas questions ? That will really help me to understand what you need and then help you achieve it : Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245030) | [CANT Log in on log in form on slllc.org front pag](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245030 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : 2.8 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : unable to check out get invalid error website is slllc.org you go to log in form and you cant get past it. it shows invalid please help if you got to slllc.org and try to LOGIN you can not. what is this? please help") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") 10 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:769 | [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#244929) | [CANT Log in on log in form on slllc.org front pag](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#244929 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : 2.8 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : unable to check out get invalid error website is slllc.org you go to log in form and you cant get past it. it shows invalid please help if you got to slllc.org and try to LOGIN you can not. what is this? please help") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") 10 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:769 | [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#244908) | [CANT Log in on log in form on slllc.org front pag](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#244908 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : 2.8 -- Joomla version -- : 3.5 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : unable to check out get invalid error website is slllc.org you go to log in form and you cant get past it. it shows invalid please help if you got to slllc.org and try to LOGIN you can not. what is this? please help") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 3 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") 10 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:769 | [Last Post](/forum/25-install-update/885444-cant-log-in-on-log-in-form-on-slllc-org-front-pag#245034 "Hi, @lousyfool - Thanks for the help. @deborah88 - There is no need to contact us by email. For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445 For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 months ago |
| [](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237751) | [hello renewal of hikashop issue](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237751 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : starter -- Joomla version -- : 3.5.1 -- Error-message(debug-mod must be tuned on) -- : did not renew. lost all my options if i renew hikashop business so all my options come back or i have to do all again did not renew. so now all my options are gone. if i were to renew would they come back") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") 10 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:760 | [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 6 months ago |
| [](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237686) | [hello renewal of hikashop issue](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237686 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : starter -- Joomla version -- : 3.5.1 -- Error-message(debug-mod must be tuned on) -- : did not renew. lost all my options if i renew hikashop business so all my options come back or i have to do all again did not renew. so now all my options are gone. if i were to renew would they come back") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") 10 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:760 | [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 6 months ago |
| [](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237678) | [hello renewal of hikashop issue](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237678 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : starter -- Joomla version -- : 3.5.1 -- Error-message(debug-mod must be tuned on) -- : did not renew. lost all my options if i renew hikashop business so all my options come back or i have to do all again did not renew. so now all my options are gone. if i were to renew would they come back") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") 10 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:760 | [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 6 months ago |
| [](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237677) | [hello renewal of hikashop issue](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237677 "-- url of the page with the problem -- : slllc.org -- HikaShop version -- : starter -- Joomla version -- : 3.5.1 -- Error-message(debug-mod must be tuned on) -- : did not renew. lost all my options if i renew hikashop business so all my options come back or i have to do all again did not renew. so now all my options are gone. if i were to renew would they come back") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 6 months ago, by [deborah88](/forum/user/36595-deborah88 "View deborah88's Profile") [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") 10 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:760 | [Last Post](/forum/25-install-update/884020-hello-renewal-of-hikashop-issue#237822 "Hi, Like we are explaining you since several messages, you have two different solutions. 1 - Use the package that you download when your subscription was still active. 2 - Renew your subscription and download the latest HikaShop essential package. The HikaShop license is "1 year free updates" ; which mean that when your license expired, you can't update anymore. But it's also "No limit of time" ; which means that ever if your subscription is expired. HikaShop will continue to work, you cannot update but the existant will stay and won't deactivate. About your emails, we warned you several times about what our support can do and cannot do. You insisted and some of your emails were inappropriate. At this time we proposed you a refund, you refused. After several hundred emails, we had to take mesures, like I (or Nicolas) have already explained you. We are very professional but we do not accept disrespect and we won't provide any service outside the limitation of our support. Nicolas has been too generous and extremely patient with you. But reach a certain point, we had to say stop. I already wrote you that I recommend you to use another e-commerce solution, which can propose you phone support (that we do not have and won't have). And also that you could see to contact a company or web-agency to help you for your website management and configuration. These are just recommendation and the rest is up to you. But like I wrote you many times, we can't provide any extended support and configure you your website for $17 per year. In an email you wrote that you will change for another e-commerce solution and for us the debate was closed. And I have to say, once again, that we did not update your HikaShop in your website, we do not have such "power". You or someone from your team perform that update and we cannot be blame for that ; we are not responsible of your website and his management. And we also always recommend to perform backups (regular backups and also before updates) ; like we highly recommend to backup the Joomla package installers for safety (re-installation, duplication, pre-production, etc). To conclude, once again, Nicolas has been really generous and send you a previous version of HikaShop essential so you can restore it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 6 months ago |
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