[Skip to main content](#vessel-content) # Profile for jivjivjiv ## [![jivjivjiv's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") **[ Offline](/forum/user/36762-jivjivjiv)** - **User Type:** User - **Register Date:** 01 Apr 2015 - **Last login:** 6 years 1 month ago - **Time Zone:** UTC +0:00 - **Local Time:** 08:23 - **Posts:** 10 - **Profile views:** 36 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # jivjivjiv's recent posts (10 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/30-integrations/900682-facebook-shop#323405) | [Facebook shop](/forum/30-integrations/900682-facebook-shop#323405 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : latest -- PHP version -- : latest How do I create a feed for my facebook shop?") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 6 years 1 month ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/30-integrations/900682-facebook-shop#323411 "Hi, You want to configure the Google Products plugin via the Joomla plugins manager: www.hikashop.com/support/documentation/8...google-products.html The XML feed generated by that plugin can be used for a Facebook shop.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1106 | [Last Post](/forum/30-integrations/900682-facebook-shop#323411 "Hi, You want to configure the Google Products plugin via the Joomla plugins manager: www.hikashop.com/support/documentation/8...google-products.html The XML feed generated by that plugin can be used for a Facebook shop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago | | [](/forum/46-discount-coupon/900630-coupons-no-longer-work#323194) | [coupons no longer work](/forum/46-discount-coupon/900630-coupons-no-longer-work#323194 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : current -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/XXXX.XX/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I added a coupon code with a - in the name so coupon-code after testing it did not do what I wanted and i opend the coupons list again to find it was gone. I added another coupon Then i got the error about the array. mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/xxxx.xx/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I removed all existing coupons, hoping it would fix it. I reurned back to the list of coupon code to find all coupon code not deleted, incuding the one with the - in the name which was the first to be missing. Deleted all again. but did not fix the issue. Browsed the forum, found message about a bug in 2014 and a new version that fixed it but mine is newer. Other post said to disable error reporting. That helped to keep the website functional. Added a new coupon and tried to test it. But now no coupon code is being accepted. In the server log I also see this 404 error a lot GET /media/com_hikashop/webfonts/fa-solid-900.woff2 HTTP/1.0 but I doubt it's related.") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 6 years 2 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1128 | [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago | | [](/forum/46-discount-coupon/900630-coupons-no-longer-work#323171) | [coupons no longer work](/forum/46-discount-coupon/900630-coupons-no-longer-work#323171 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : current -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/XXXX.XX/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I added a coupon code with a - in the name so coupon-code after testing it did not do what I wanted and i opend the coupons list again to find it was gone. I added another coupon Then i got the error about the array. mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/xxxx.xx/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I removed all existing coupons, hoping it would fix it. I reurned back to the list of coupon code to find all coupon code not deleted, incuding the one with the - in the name which was the first to be missing. Deleted all again. but did not fix the issue. Browsed the forum, found message about a bug in 2014 and a new version that fixed it but mine is newer. Other post said to disable error reporting. That helped to keep the website functional. Added a new coupon and tried to test it. But now no coupon code is being accepted. In the server log I also see this 404 error a lot GET /media/com_hikashop/webfonts/fa-solid-900.woff2 HTTP/1.0 but I doubt it's related.") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 6 years 2 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1128 | [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago | | [](/forum/46-discount-coupon/900630-coupons-no-longer-work#323138) | [coupons no longer work](/forum/46-discount-coupon/900630-coupons-no-longer-work#323138 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : current -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/XXXX.XX/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I added a coupon code with a - in the name so coupon-code after testing it did not do what I wanted and i opend the coupons list again to find it was gone. I added another coupon Then i got the error about the array. mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/xxxx.xx/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I removed all existing coupons, hoping it would fix it. I reurned back to the list of coupon code to find all coupon code not deleted, incuding the one with the - in the name which was the first to be missing. Deleted all again. but did not fix the issue. Browsed the forum, found message about a bug in 2014 and a new version that fixed it but mine is newer. Other post said to disable error reporting. That helped to keep the website functional. Added a new coupon and tried to test it. But now no coupon code is being accepted. In the server log I also see this 404 error a lot GET /media/com_hikashop/webfonts/fa-solid-900.woff2 HTTP/1.0 but I doubt it's related.") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 6 years 2 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1128 | [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago | | [](/forum/46-discount-coupon/900630-coupons-no-longer-work#323105) | [coupons no longer work](/forum/46-discount-coupon/900630-coupons-no-longer-work#323105 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : current -- PHP version -- : 7.3.19 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/XXXX.XX/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I added a coupon code with a - in the name so coupon-code after testing it did not do what I wanted and i opend the coupons list again to find it was gone. I added another coupon Then i got the error about the array. mod_fcgid: stderr: PHP Warning: trim() expects parameter 1 to be string, array given in /var/www/vhosts/xxxx.xx/httpdocs/administrator/components/com_hikashop/classes/discount.php on line 156 I removed all existing coupons, hoping it would fix it. I reurned back to the list of coupon code to find all coupon code not deleted, incuding the one with the - in the name which was the first to be missing. Deleted all again. but did not fix the issue. Browsed the forum, found message about a bug in 2014 and a new version that fixed it but mine is newer. Other post said to disable error reporting. That helped to keep the website functional. Added a new coupon and tried to test it. But now no coupon code is being accepted. In the server log I also see this 404 error a lot GET /media/com_hikashop/webfonts/fa-solid-900.woff2 HTTP/1.0 but I doubt it's related.") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 6 years 2 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") 6 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1128 | [Last Post](/forum/46-discount-coupon/900630-coupons-no-longer-work#323209 "Hi, If the file is there, then it means that it's an issue with the setup of the server which doesn't allow the access of files with the extension woff2. I wouild first recommend to open your htaccess file and check if you have file extension restrictions in it. If so, you'll have to adapt the the htaccess to allow for woff2 files. If not, then the issue is at the apache setup level. In that case, I would recommend to check with your hosting support what to do as it can depend greatly based on how your server is setup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 2 months ago | | [](/forum/35-orders-management/898851-order-status-mass-update-failure#313984) | [order status mass update failure](/forum/35-orders-management/898851-order-status-mass-update-failure#313984 "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.13 -- PHP version -- : 7.3 I have order status definition in English as well as localized words (Dutch version). This was not the case some time ago but I think it happened afer an update. I can not delete or can I?) the order statusses from the definition list but I did unpublish the localized versions. Anyway when I look in the order section and click the drop down of the order status, the status is in my native language, not English. Even whil I have the English versions published in the status definition list. I wanted to bulk change all orders to shipped. As the action I did STRING and value SHIPPED (but then in my native language because that is how it is displayed in the order status drop down. Indeed all order statusses changed, but in to "created" not "shipped" So changing the status to string "shipped" was not correct. Do I need to set it to an integer value maybe that reflects the shipped ID? Or in other words how do I correctly change the order status of all orders to shipped, what setting do I need to use in bulk actions.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 6 years 10 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/35-orders-management/898851-order-status-mass-update-failure#313990 "Hi, When you edit an order status via the menu System>Statuses, you can see the option "Namekey". That's the value you want to use when using a mass action to udpate the order_status.") 6 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:681 | [Last Post](/forum/35-orders-management/898851-order-status-mass-update-failure#313990 "Hi, When you edit an order status via the menu System>Statuses, you can see the option "Namekey". That's the value you want to use when using a mass action to udpate the order_status.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 10 months ago | | [](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#313087) | [orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#313087 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 11 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") 6 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1208 | [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 1 month ago | | [](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312926) | [orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312926 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 11 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") 6 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1208 | [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 1 month ago | | [](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312857) | [orders shifted one or two months back in report](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#312857 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.1 I have a report with start date 2019-07-18 and end date 2020-04-22 the graph x-axis labels start with 2019-05-22 (not 2019-07-18) the next label is not on 6-22 but on 6-1 then it continues on first of the month until month 11. it ends with 2020-03-22 the graph then shows no orders for 2019-11-22 and only one order for 2019-10-1 there were more orders. but it somehow bundles those in month 9. other reports settings: - date type : created - group by month - type : orders with filter : status = shipped (see screenshot 21 and 22) when I change the settings to start date 2019-01-01 and end date 2019-12-31 the report sstarts 2 months earlier and ends one month early. and it lacks month 10 all together. (screenshot 23 and 24)") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 11 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") 6 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1208 | [Last Post](/forum/36-reports-statistics/898634-orders-shifted-one-or-two-months-back-in-report#323975 "Hello Udo, It actually fixed the issue when I tested it on my end and also on our client's website. Also I can't reproduce it on my end when I test it. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 1 month ago | | [](/forum/26-product-category-display/889437-gtin-google-products-plugin-does-not-take-custom-field#265415) | [GTIN google products plugin does not take custom field](/forum/26-product-category-display/889437-gtin-google-products-plugin-does-not-take-custom-field#265415 "Dear Support, I included some screenshots for your convenience. Can you tell me what I configured incorrectly? I created a gtin custom filed in products table. I entered information in the custom field and in the plugin I entered the custom field name. Still the XML export did not incude the gtin field name and value. regards, john") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 7 months ago, by [jivjivjiv](/forum/user/36762-jivjivjiv "View jivjivjiv's Profile") [Last Post](/forum/26-product-category-display/889437-gtin-google-products-plugin-does-not-take-custom-field#265419 "Hi, I suppose that the problem is with the settings of your custom field. Try removing the product/category/access level restrictions of your custom and that should help.") 9 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:863 | [Last Post](/forum/26-product-category-display/889437-gtin-google-products-plugin-does-not-take-custom-field#265419 "Hi, I suppose that the problem is with the settings of your custom field. Try removing the product/category/access level restrictions of your custom and that should help.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 7 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.195 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)