[Skip to main content](#vessel-content) # Profile for GinA ## [![GinA's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37155-gina "View GinA's Profile") **[ Offline](/forum/user/37155-gina)** - **User Type:** User - **Register Date:** 03 May 2015 - **Last login:** 11 years 5 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 04:44 - **Posts:** 2 - **Profile views:** 31 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # GinA's recent posts (2 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#200659) | [GD Library installed, jpg enabled, no images](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#200659 "-- HikaShop version -- : HikaShop Starter 2.4.0, Joomla!® Online Shop System -- Joomla version -- : Joomla! 2.5.28 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Chrome 42.0.2311.135 m -- Error-message(debug-mod must be tuned on) -- : The GD library for thumbnails creation is installed and activated on your website. However, it is not configured to support "jpg " images. Please make sure that you're using a valid image extension and contact your hosting company or system administrator in order to make sure that the GD library on your web server supports the image extension: jpg Prior to importing my .csv file, i uploaded all relevant images having a .jpg extension to /images/com_hikashop/upload/ folder. GD library is installed: GD Support enabled GD Version bundled (2.0.34 compatible) FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.3.11 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.49 WBMP Support enabled XPM Support enabled XBM Support enabled the column headings i'm using are: product_code \| product_name \| product_description \| product_quantity \| product_weight_unit \|price_value \| images Under the "images" column i listed the xxxxxx.jpg name corresponding to each product... All other information was imported correctly without errors. All products were imported successfully but no images appear in the backend products list or individual product information. What did i do wrong?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 5 months ago, by [GinA](/forum/user/37155-gina "View GinA's Profile") [Last Post](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#368233 "Hi, It is not the size in MB of the file which is the problem. It's the size height*width (the resolution if you will) of the image itself which is. When GD ( the image library of PHP) loads the image in memory, it needs 8bits for each pixel. Suppose you have a JPG image all white of 10000*10000 pixels. Its file size will be small because the JPG format will be able to compress it a lot. However, GD will roughly require 10000*10000*8 = 800 000 000 bits, or 800megabits, easily going over your PHP memory limit. The fact that you're saying that the images are roughly the same size and that it works for some and not others would indicate that your images are not far from the threshold in terms of memory usage. So, increasing the memory_limit to 500M in your php.ini should help. Now, this error message comes from HikaShop, as it does a check before asking GD to actually load the image. The check is not accurate because there is no function in PHP to know the required memory for something before actually doing it. So, what you can also do is to go in your PHPMyAdmin and open the hikashop_config table. There, add an entry with the namekey image_check_memory and the value 0 The check will be skipped when you try again. If it works, then the check is too heavy handed. If it doesn't, then you should now see the error message from PHP saying that you don't have enough memory.") 1 year 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:2359 | [Last Post](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#368233 "Hi, It is not the size in MB of the file which is the problem. It's the size height*width (the resolution if you will) of the image itself which is. When GD ( the image library of PHP) loads the image in memory, it needs 8bits for each pixel. Suppose you have a JPG image all white of 10000*10000 pixels. Its file size will be small because the JPG format will be able to compress it a lot. However, GD will roughly require 10000*10000*8 = 800 000 000 bits, or 800megabits, easily going over your PHP memory limit. The fact that you're saying that the images are roughly the same size and that it works for some and not others would indicate that your images are not far from the threshold in terms of memory usage. So, increasing the memory_limit to 500M in your php.ini should help. Now, this error message comes from HikaShop, as it does a check before asking GD to actually load the image. The check is not accurate because there is no function in PHP to know the required memory for something before actually doing it. So, what you can also do is to go in your PHPMyAdmin and open the hikashop_config table. There, add an entry with the namekey image_check_memory and the value 0 The check will be skipped when you try again. If it works, then the check is too heavy handed. If it doesn't, then you should now see the error message from PHP saying that you don't have enough memory.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 months ago | | [](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#200612) | [GD Library installed, jpg enabled, no images](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#200612 "-- HikaShop version -- : HikaShop Starter 2.4.0, Joomla!® Online Shop System -- Joomla version -- : Joomla! 2.5.28 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Chrome 42.0.2311.135 m -- Error-message(debug-mod must be tuned on) -- : The GD library for thumbnails creation is installed and activated on your website. However, it is not configured to support "jpg " images. Please make sure that you're using a valid image extension and contact your hosting company or system administrator in order to make sure that the GD library on your web server supports the image extension: jpg Prior to importing my .csv file, i uploaded all relevant images having a .jpg extension to /images/com_hikashop/upload/ folder. GD library is installed: GD Support enabled GD Version bundled (2.0.34 compatible) FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.3.11 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.49 WBMP Support enabled XPM Support enabled XBM Support enabled the column headings i'm using are: product_code \| product_name \| product_description \| product_quantity \| product_weight_unit \|price_value \| images Under the "images" column i listed the xxxxxx.jpg name corresponding to each product... All other information was imported correctly without errors. All products were imported successfully but no images appear in the backend products list or individual product information. What did i do wrong?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 5 months ago, by [GinA](/forum/user/37155-gina "View GinA's Profile") [Last Post](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#368233 "Hi, It is not the size in MB of the file which is the problem. It's the size height*width (the resolution if you will) of the image itself which is. When GD ( the image library of PHP) loads the image in memory, it needs 8bits for each pixel. Suppose you have a JPG image all white of 10000*10000 pixels. Its file size will be small because the JPG format will be able to compress it a lot. However, GD will roughly require 10000*10000*8 = 800 000 000 bits, or 800megabits, easily going over your PHP memory limit. The fact that you're saying that the images are roughly the same size and that it works for some and not others would indicate that your images are not far from the threshold in terms of memory usage. So, increasing the memory_limit to 500M in your php.ini should help. Now, this error message comes from HikaShop, as it does a check before asking GD to actually load the image. The check is not accurate because there is no function in PHP to know the required memory for something before actually doing it. So, what you can also do is to go in your PHPMyAdmin and open the hikashop_config table. There, add an entry with the namekey image_check_memory and the value 0 The check will be skipped when you try again. If it works, then the check is too heavy handed. If it doesn't, then you should now see the error message from PHP saying that you don't have enough memory.") 1 year 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:2359 | [Last Post](/forum/25-install-update/876754-gd-library-installed-jpg-enabled-no-images#368233 "Hi, It is not the size in MB of the file which is the problem. It's the size height*width (the resolution if you will) of the image itself which is. When GD ( the image library of PHP) loads the image in memory, it needs 8bits for each pixel. Suppose you have a JPG image all white of 10000*10000 pixels. Its file size will be small because the JPG format will be able to compress it a lot. However, GD will roughly require 10000*10000*8 = 800 000 000 bits, or 800megabits, easily going over your PHP memory limit. The fact that you're saying that the images are roughly the same size and that it works for some and not others would indicate that your images are not far from the threshold in terms of memory usage. So, increasing the memory_limit to 500M in your php.ini should help. Now, this error message comes from HikaShop, as it does a check before asking GD to actually load the image. The check is not accurate because there is no function in PHP to know the required memory for something before actually doing it. So, what you can also do is to go in your PHPMyAdmin and open the hikashop_config table. There, add an entry with the namekey image_check_memory and the value 0 The check will be skipped when you try again. If it works, then the check is too heavy handed. If it doesn't, then you should now see the error message from PHP saying that you don't have enough memory.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.122 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)