[Skip to main content](#vessel-content) # Profile for 11Studios ## [![11Studios's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37269-11studios "View 11Studios's Profile") **[ Offline](/forum/user/37269-11studios)** - **User Type:** User - **Register Date:** 13 May 2015 - **Last login:** 10 years 5 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 03:49 - **Posts:** 9 - **Profile views:** 24 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # 11Studios recent posts (9 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#208739) | [SOLVED - Custom item fields not showing in orders](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#208739 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have custom fields for different sizes on a product that is set to "Group options with product". The email that goes out shows the custom fields fine, but the orders on the back end do not show the fields chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the custom fields on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 3 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#211631 "Hi, The subscription is not linked to that. Please provide a screenshot of the settings of your custom fields so that we can see how you set them up. As 11Studios said, it should just be a matter of turning on the "backend listing" setting of the fields.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:621 | [Last Post](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#211631 "Hi, The subscription is not linked to that. Please provide a screenshot of the settings of your custom fields so that we can see how you set them up. As 11Studios said, it should just be a matter of turning on the "backend listing" setting of the fields.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#208737) | [SOLVED - Custom item fields not showing in orders](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#208737 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have custom fields for different sizes on a product that is set to "Group options with product". The email that goes out shows the custom fields fine, but the orders on the back end do not show the fields chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the custom fields on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 3 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#211631 "Hi, The subscription is not linked to that. Please provide a screenshot of the settings of your custom fields so that we can see how you set them up. As 11Studios said, it should just be a matter of turning on the "backend listing" setting of the fields.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:621 | [Last Post](/forum/35-orders-management/878236-solved-custom-item-fields-not-showing-in-orders#211631 "Hi, The subscription is not linked to that. Please provide a screenshot of the settings of your custom fields so that we can see how you set them up. As 11Studios said, it should just be a matter of turning on the "backend listing" setting of the fields.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208738) | [Characteristics not showing in orders](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208738 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none I have characteristics for different sizes on a product that is set to "Group options with product". The email that goes out shows the characteristics fine and the sizes they chose, but the orders on the back end do not show the characteristics chosen unless I click the edit order button. Is there a way to show them so that it's easier when processing the orders? We are using the PDF invoice plugin. If we can add the characteristics on the downloadable invoice, that would be even better since we are mass printing them anyway. We could process them much faster.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 3 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208761 "The chosen characteristic is displayed on the order details page and the invoice. In the PDF invoice, it is done with the code in the file plugins/hikashop/attachinvoice/attachinvoice/invoice.php So I'm not sure what you're talking about. Could you provide more information ? A link to a product page with such option, a screenshot of the order details page and of the invoice page and of the product edition page of the product would be great.") 11 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:582 | [Last Post](/forum/35-orders-management/878235-characteristics-not-showing-in-orders#208761 "The chosen characteristic is displayed on the order details page and the invoice. In the PDF invoice, it is done with the code in the file plugins/hikashop/attachinvoice/attachinvoice/invoice.php So I'm not sure what you're talking about. Could you provide more information ? A link to a product page with such option, a screenshot of the order details page and of the invoice page and of the product edition page of the product would be great.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 months ago | | [](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205099) | [Shopping Cart Based on Browser Session](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205099 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : All I have multiple clients using the same user / pass for a fundraiser. It's easier to assign one user/pass to the organization to give out to 100 users vs creating 100 accounts. The purpose is to collect all the orders under one user/pass as well as the ability to show/hide specific Joomla menu items based on which organization logs in. My problem is when I make them a registered user, the Hikacart automatically saves the cart in the database and everyone logged in can see it. For now, I have set the menu item to public so they can shop as a guest and log in at the very end, clearing the cart on purchase. It's a work around, but it prevents us from using the access levels in Joomla and if they click " continue shopping" at the end, then the cart is saved and the problem arises again. I've tried almost every option and I can't figure out a solution. Is there a way around this, or do you have any suggestions?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205144 "What I would recommend is to modify the function restoreSession in the file plugins/system/hikashopuser/hikashopuser.php This function is called when the user logs on the website. You can see at the beginning some the code loading the cart from the anonymous session (before the login). So you want to keep that. What you can do is after that, is to check if you have something in $app->getUserState('com_hikashop.cart_id') If not, it means that the user didn't already had a cart and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables. If yes, it means that the user had a cart before logging in, and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables expect the one with the cart_id from the user state. That shouldn't be too complex. The problem with this method, is that if you have two persons using the same account at the same time, they could delete one another's cart. What Jerome suggests is better but way more complex to do. You basically need to modify the file administrator/components/com_hikashop/classes/cart.php in different places. It's not an easy thing and you risk breaking the system.") 11 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:710 | [Last Post](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205144 "What I would recommend is to modify the function restoreSession in the file plugins/system/hikashopuser/hikashopuser.php This function is called when the user logs on the website. You can see at the beginning some the code loading the cart from the anonymous session (before the login). So you want to keep that. What you can do is after that, is to check if you have something in $app->getUserState('com_hikashop.cart_id') If not, it means that the user didn't already had a cart and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables. If yes, it means that the user had a cart before logging in, and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables expect the one with the cart_id from the user state. That shouldn't be too complex. The problem with this method, is that if you have two persons using the same account at the same time, they could delete one another's cart. What Jerome suggests is better but way more complex to do. You basically need to modify the file administrator/components/com_hikashop/classes/cart.php in different places. It's not an easy thing and you risk breaking the system.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475) | [Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") 11 years 4 months ago by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") | Replies:5 Views:362 | [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") 11 years 4 months ago | | [](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#204398) | [Shopping Cart Based on Browser Session](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#204398 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : All I have multiple clients using the same user / pass for a fundraiser. It's easier to assign one user/pass to the organization to give out to 100 users vs creating 100 accounts. The purpose is to collect all the orders under one user/pass as well as the ability to show/hide specific Joomla menu items based on which organization logs in. My problem is when I make them a registered user, the Hikacart automatically saves the cart in the database and everyone logged in can see it. For now, I have set the menu item to public so they can shop as a guest and log in at the very end, clearing the cart on purchase. It's a work around, but it prevents us from using the access levels in Joomla and if they click " continue shopping" at the end, then the cart is saved and the problem arises again. I've tried almost every option and I can't figure out a solution. Is there a way around this, or do you have any suggestions?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205144 "What I would recommend is to modify the function restoreSession in the file plugins/system/hikashopuser/hikashopuser.php This function is called when the user logs on the website. You can see at the beginning some the code loading the cart from the anonymous session (before the login). So you want to keep that. What you can do is after that, is to check if you have something in $app->getUserState('com_hikashop.cart_id') If not, it means that the user didn't already had a cart and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables. If yes, it means that the user had a cart before logging in, and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables expect the one with the cart_id from the user state. That shouldn't be too complex. The problem with this method, is that if you have two persons using the same account at the same time, they could delete one another's cart. What Jerome suggests is better but way more complex to do. You basically need to modify the file administrator/components/com_hikashop/classes/cart.php in different places. It's not an easy thing and you risk breaking the system.") 11 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:710 | [Last Post](/forum/27-checkout/877451-shopping-cart-based-on-browser-session#205144 "What I would recommend is to modify the function restoreSession in the file plugins/system/hikashopuser/hikashopuser.php This function is called when the user logs on the website. You can see at the beginning some the code loading the cart from the anonymous session (before the login). So you want to keep that. What you can do is after that, is to check if you have something in $app->getUserState('com_hikashop.cart_id') If not, it means that the user didn't already had a cart and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables. If yes, it means that the user had a cart before logging in, and you can run a query to remove all the carts of the user in the hikashop_cart and hikashop_cart_user tables expect the one with the cart_id from the user state. That shouldn't be too complex. The problem with this method, is that if you have two persons using the same account at the same time, they could delete one another's cart. What Jerome suggests is better but way more complex to do. You basically need to modify the file administrator/components/com_hikashop/classes/cart.php in different places. It's not an easy thing and you risk breaking the system.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204391) | [Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204391 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") 11 years 4 months ago by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") | Replies:5 Views:362 | [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204381) | [Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204381 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") 11 years 4 months ago by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") | Replies:5 Views:362 | [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") 11 years 4 months ago | | [](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204301) | [Product Options 0 price showing in cart](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204301 "-- HikaShop version -- : 1504301217 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all Outline: I have a product that's a package set of 3 items together. This package has upgrade options to add 3 new upgraded products along with the order. I added these 3 new products as separate items, with only 2 products containing characteristics for sizes. ( small, med, large,etc. ) Because the 2 add-on products have characteristics assigned to them, there is not a default for "no" like there is when you add a product without characteristics. To by pass this issue, I added one more characteristic to each new upgradable product and set the name to "no upgrade" and the price at 0 for that particular characteristic. ( So shoppers do not have to add the product to the order if they do not wish since it's an upgrade. ) Issue: When a shopper adds the package to the cart when the upgrades are set to "no upgrade", the upgradable add-ons are added to the cart anyway, even though the price is set to 0. Is there a way to keep these upgradable products from being added to the cart when the drop down box is set to "no upgrade" ( price 0 ) ? It would be a lot cleaner and less confusing for the customer. Thanks in advance.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 4 months ago, by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") 11 years 4 months ago by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") | Replies:5 Views:362 | [Last Post](/forum/26-product-category-display/877426-product-options-0-price-showing-in-cart#204475 "No, no overrides. But I just deleted the characteristics and added them back in, cleared cache and tested. The emails are working like you say now, so it's fixed. Thanks again.") by [11Studios](/forum/user/37269-11studios "View 11Studios's Profile") 11 years 4 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.130 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)