[Skip to main content](#vessel-content) # Profile for ecnimagerie ## [![ecnimagerie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37622-ecnimagerie "View ecnimagerie's Profile") **[ Offline](/forum/user/37622-ecnimagerie)** - **User Type:** User - **Register Date:** 13 Jun 2015 - **Last login:** 7 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 03:31 - **Posts:** 3 - **Profile views:** 50 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # ecnimagerie's recent posts (3 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299837) | [multiple item by order to add multiple access groups](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299837 "-- url of the page with the problem -- : ecnimagerie.fr -- HikaShop version -- : 4.0.0 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome 69.0.3497.100 -- Error-message(debug-mod must be tuned on) -- : missing groupe Hello all, I have a problem, but I do not know if it is the result of a configuration problem or a constraint on the product "HikaSerial". I use hikaserial to sell access to my website. Indeed, a user can buy 1 or more access to different levels of the site. it can for example buy the product in Hikashop named "I-Module Orthopedic", the product is connected to a plan that activates the subscription. the subscription assigns a group to the user for a defined time. My problem is: If a user buys 2 products at the same time having 1 different plan: Example: I buy Orthopedic I-Module (which assigns the Orthopedic group for 12 months) + neurological i-module (which assigns Neurological group for 12 months) all pass well rated Hikashop. but the user has only one of the two assigned groups. I do not understand why. moreover we see in the "Subscription" that the 2 subscriptions are active. on my website: 1 article Hikashop = 1 plan = access to a group the user can buy several items at the same time I would like it to add all the groups at once. thank") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 8 years 18 hours ago, by [ecnimagerie](/forum/user/37622-ecnimagerie "View ecnimagerie's Profile") [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") 7 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:2831 | [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 11 months ago | | [](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299742) | [multiple item by order to add multiple access groups](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299742 "-- url of the page with the problem -- : ecnimagerie.fr -- HikaShop version -- : 4.0.0 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome 69.0.3497.100 -- Error-message(debug-mod must be tuned on) -- : missing groupe Hello all, I have a problem, but I do not know if it is the result of a configuration problem or a constraint on the product "HikaSerial". I use hikaserial to sell access to my website. Indeed, a user can buy 1 or more access to different levels of the site. it can for example buy the product in Hikashop named "I-Module Orthopedic", the product is connected to a plan that activates the subscription. the subscription assigns a group to the user for a defined time. My problem is: If a user buys 2 products at the same time having 1 different plan: Example: I buy Orthopedic I-Module (which assigns the Orthopedic group for 12 months) + neurological i-module (which assigns Neurological group for 12 months) all pass well rated Hikashop. but the user has only one of the two assigned groups. I do not understand why. moreover we see in the "Subscription" that the 2 subscriptions are active. on my website: 1 article Hikashop = 1 plan = access to a group the user can buy several items at the same time I would like it to add all the groups at once. thank") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 8 years 18 hours ago, by [ecnimagerie](/forum/user/37622-ecnimagerie "View ecnimagerie's Profile") [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") 7 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:2831 | [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 11 months ago | | [](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299678) | [multiple item by order to add multiple access groups](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299678 "-- url of the page with the problem -- : ecnimagerie.fr -- HikaShop version -- : 4.0.0 -- HikaSerial version -- : 2.2.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome 69.0.3497.100 -- Error-message(debug-mod must be tuned on) -- : missing groupe Hello all, I have a problem, but I do not know if it is the result of a configuration problem or a constraint on the product "HikaSerial". I use hikaserial to sell access to my website. Indeed, a user can buy 1 or more access to different levels of the site. it can for example buy the product in Hikashop named "I-Module Orthopedic", the product is connected to a plan that activates the subscription. the subscription assigns a group to the user for a defined time. My problem is: If a user buys 2 products at the same time having 1 different plan: Example: I buy Orthopedic I-Module (which assigns the Orthopedic group for 12 months) + neurological i-module (which assigns Neurological group for 12 months) all pass well rated Hikashop. but the user has only one of the two assigned groups. I do not understand why. moreover we see in the "Subscription" that the 2 subscriptions are active. on my website: 1 article Hikashop = 1 plan = access to a group the user can buy several items at the same time I would like it to add all the groups at once. thank") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 8 years 18 hours ago, by [ecnimagerie](/forum/user/37622-ecnimagerie "View ecnimagerie's Profile") [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") 7 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:2831 | [Last Post](/forum/17-serial-how-to/896069-multiple-item-by-order-to-add-multiple-access-groups#299857 "Hello, In the plugin "plugins/hikaserial/groupsubscriber/groupsubscriber.php" you will find the line 4 times : You need to past that line just before each of them It would force the clean of the cache so the function will get the user groups from the database and not from its session. Otherwise, when the plugin change the groups for the first subscription, during the second subscription Joomla give him the old group list and the previous modifications are lost. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.131 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)