[Skip to main content](#vessel-content) # Profile for jdouglas ## [![jdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38148-jdouglas "View jdouglas's Profile") **[ Offline](/forum/user/38148-jdouglas)** - **User Type:** User - **Register Date:** 26 Jul 2015 - **Last login:** 10 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 23:32 - **Posts:** 15 - **Profile views:** 65 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # jdouglas recent posts (15 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/25-install-update/880424-default-a-custom-address-field-not-show#220383) | [Default a custom address field not show](/forum/25-install-update/880424-default-a-custom-address-field-not-show#220383 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Default option for a custom address field not showing up on the front end Hi, Only recently, when we updated our software this happened. We have a custom field when the guest fills out their address, with the first option selected by default. Now the default option is not selected, and I can't figure out why. I have a picture of the front end and backend configuration. IN the backend, you can see the display preview shows the default selected, but it is not selected on the front end. Do you know what is the cause of this? Any help on this will be greatly appreciated. Thanks! Backend End ========================= Front End ==========First option is not selected ======================") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 11 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/25-install-update/880424-default-a-custom-address-field-not-show#220404 "Hi, Please download again the latest version install package on our website and install it on yours. That will add a patch which should fix that.") 10 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:618 | [Last Post](/forum/25-install-update/880424-default-a-custom-address-field-not-show#220404 "Hi, Please download again the latest version install package on our website and install it on yours. That will add a patch which should fix that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 11 months ago | | [](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217444) | [Missing Order Shipping Method on Email and Order](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217444 "-- HikaShop version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Method Not Showing up on Emails and Order Detail page Hi, I created a shipping plugin with various shipping options. Everything seems to be working fie. The user can choose their option, and checkout properly. The problem we're having is in the Email confirmation or on the Order detail page, the shipping method chosen is not showing up. I saw there is a variable in the email {TXT:HIKASHOP_SHIPPING_METHOD} : {VAR:SHIPPING} The thing is, if the user selects a Manual Shipping Method, it shows up in both places. So there must be something I missed, a variable I should've assigned somewhere in the checkout process. Can you help me with this? What is the most likely cause of this problem? Thanks! Joel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 week ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217499 "Hello Joel, Generally the Shipping method name used will be the name that you have set through the "Name" option of your shipping option + the shipping service if the shipping method is different than "Manual". Did you correctly set a name for your shipping method ?") 11 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:637 | [Last Post](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217499 "Hello Joel, Generally the Shipping method name used will be the name that you have set through the "Name" option of your shipping option + the shipping service if the shipping method is different than "Manual". Did you correctly set a name for your shipping method ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 1 week ago | | [](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211307) | [Get Product and Cart information after Order](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211307 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Getting Products and Cart information after Order Confirmed Hi, How do I get product information like the dimensions, weight, length etc, after order has been confirmed? This is also when using the ShippingCache plugins. All the information I need is lost when calling the onAfterOrderConfirm(&$order, &$methods, $method_id) function. Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1885 | [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211079) | [Get Product and Cart information after Order](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211079 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Getting Products and Cart information after Order Confirmed Hi, How do I get product information like the dimensions, weight, length etc, after order has been confirmed? This is also when using the ShippingCache plugins. All the information I need is lost when calling the onAfterOrderConfirm(&$order, &$methods, $method_id) function. Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1885 | [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908) | [Calling the onAfterOrderConfirm within a shipping](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : How do I call the onAfterOrderConfirm function from within a shipping plugging? Hi, How do I call the onAfterOrderConfirm(&$order,&$methods,$method_id) function from within a shipping function? Is there something that must be done first? I am getting a 500 error everytime I include it as a method in my class. Basically, I want to send some information about the order to the database after it is completed. Thanks! Joel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") 11 years 2 months ago by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") | Replies:2 Views:747 | [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210846) | [Calling the onAfterOrderConfirm within a shipping](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210846 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : How do I call the onAfterOrderConfirm function from within a shipping plugging? Hi, How do I call the onAfterOrderConfirm(&$order,&$methods,$method_id) function from within a shipping function? Is there something that must be done first? I am getting a 500 error everytime I include it as a method in my class. Basically, I want to send some information about the order to the database after it is completed. Thanks! Joel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") 11 years 2 months ago by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") | Replies:2 Views:747 | [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210520) | [Best Way to Add Fields to Address during Checkout](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210520 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : How to add custom fields on the "Address" part of the checkout process? Hi, I want the customers to be able to make some selections before they receive their shipping rates during checkout. So somewhere where they enter or verify their address I want to add some options. For example options like, 'call before delivery', lift gate, etc etc. What's the best way to do this via a shipping plugin? What functions do I need to call etc. Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210528 "Hi, The best will be to use HikaShop Business and the "order custom fields". If you take a look at our demo website you will see two order custom field for "commentary" and "delivery date". More about fields : www.hikashop.com/support/documentation/i...shop-field-form.html Regards,") 11 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:766 | [Last Post](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210528 "Hi, The best will be to use HikaShop Business and the "order custom fields". If you take a look at our demo website you will see two order custom field for "commentary" and "delivery date". More about fields : www.hikashop.com/support/documentation/i...shop-field-form.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 2 months ago | | [](/forum/35-orders-management/878531-adding-print-label-button-in-admin-orders#210401) | [Adding Print Label Button in Admin Orders](/forum/35-orders-management/878531-adding-print-label-button-in-admin-orders#210401 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error, I need to get a print label button and functionality on the backend in the admin for each order. Hi, What's the best way to approach this? I want to add a "Print Label" button for each order. That button will link to the shipping provider etc etc. I really need to know how to access those sections in the back end. So maybe when the admin clicks on an order in the backend configuration->order lists. Maybe on the order information display, there will be a "Print Label" button at the top or bottom somewhere. What's the best way to do this or similar? What functions etc can I use and how do I access those areas? Thank you so much.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/35-orders-management/878531-adding-print-label-button-in-admin-orders#318480 "Thanks Nicolas") 6 years 5 months ago by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") | Replies:7 Views:976 | [Last Post](/forum/35-orders-management/878531-adding-print-label-button-in-admin-orders#318480 "Thanks Nicolas") by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") 6 years 5 months ago | | [](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344) | [$Product does not hold categories, why not](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : $product variable does not print the categories. Hi, I am following the documentation here on the $Product variable, and I need to access the categories array. When I print the $Product variable I can see that the categories are not in the array. Nothing at all, not even an empty categories array. My product all have categories, how or where do I get access to those product categories? I'm working on a shipping plugin. Thanks! doc link: www.hikashop.com/support/documentation/157") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344 "I think i got it. This has been an invaluable exercise in understanding Hikashop. $productClass = hikashop_get('class.product'); $product=$productClass->getCategories(79); This returns an array. Pretty cool, now I know how to access the other classes and their functions.") 11 years 2 months ago by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") | Replies:4 Views:765 | [Last Post](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344 "I think i got it. This has been an invaluable exercise in understanding Hikashop. $productClass = hikashop_get('class.product'); $product=$productClass->getCategories(79); This returns an array. Pretty cool, now I know how to access the other classes and their functions.") by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210333) | [$Product does not hold categories, why not](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210333 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : $product variable does not print the categories. Hi, I am following the documentation here on the $Product variable, and I need to access the categories array. When I print the $Product variable I can see that the categories are not in the array. Nothing at all, not even an empty categories array. My product all have categories, how or where do I get access to those product categories? I'm working on a shipping plugin. Thanks! doc link: www.hikashop.com/support/documentation/157") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344 "I think i got it. This has been an invaluable exercise in understanding Hikashop. $productClass = hikashop_get('class.product'); $product=$productClass->getCategories(79); This returns an array. Pretty cool, now I know how to access the other classes and their functions.") 11 years 2 months ago by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") | Replies:4 Views:765 | [Last Post](/forum/28-shipping-methods/878490-product-does-not-hold-categories-why-not#210344 "I think i got it. This has been an invaluable exercise in understanding Hikashop. $productClass = hikashop_get('class.product'); $product=$productClass->getCategories(79); This returns an array. Pretty cool, now I know how to access the other classes and their functions.") by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") 11 years 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.138 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)