[Skip to main content](#vessel-content) # Profile for louisrui ## [![louisrui's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38300-louisrui "View louisrui's Profile") **[ Offline](/forum/user/38300-louisrui)** - **User Type:** User - **Register Date:** 07 Aug 2015 - **Last login:** 10 years 9 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 08:30 - **Posts:** 7 - **Profile views:** 36 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # louisrui's recent posts (7 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/881712-products-disapearing#227540) | [Products disapearing.](/forum/27-checkout/881712-products-disapearing#227540 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi, Thanks for reading. I just realized products sometimes disappear in the cart. I can recreate it under those circumstances: * I select one product (unlimited availability) and I add it to cart. * I used the mini cart module to change the number to 10 products (quantity and price get updated). * On the same mini cart I click on checkout. * Checkout page everything is ok. I register with a new name and email, * As the page refresh on registration I end up with only 1 product. Do you have an idea with is doing this? Regards, Louis") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 9 months ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:510 | [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/27-checkout/881712-products-disapearing#227518) | [Products disapearing.](/forum/27-checkout/881712-products-disapearing#227518 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi, Thanks for reading. I just realized products sometimes disappear in the cart. I can recreate it under those circumstances: * I select one product (unlimited availability) and I add it to cart. * I used the mini cart module to change the number to 10 products (quantity and price get updated). * On the same mini cart I click on checkout. * Checkout page everything is ok. I register with a new name and email, * As the page refresh on registration I end up with only 1 product. Do you have an idea with is doing this? Regards, Louis") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 9 months ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:510 | [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/27-checkout/881712-products-disapearing#227330) | [Products disapearing.](/forum/27-checkout/881712-products-disapearing#227330 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi, Thanks for reading. I just realized products sometimes disappear in the cart. I can recreate it under those circumstances: * I select one product (unlimited availability) and I add it to cart. * I used the mini cart module to change the number to 10 products (quantity and price get updated). * On the same mini cart I click on checkout. * Checkout page everything is ok. I register with a new name and email, * As the page refresh on registration I end up with only 1 product. Do you have an idea with is doing this? Regards, Louis") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 9 months ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:510 | [Last Post](/forum/27-checkout/881712-products-disapearing#227519 "Hi, Well, like I wrote, you're using an old version of HikaShop. The new releases provide a lot of improvements and fixes. www.hikashop.com/support/support/documen...ashop-changelog.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/26-product-category-display/879367-product-list-display-problems#214734) | [Product list: display problems](/forum/26-product-category-display/879367-product-list-display-problems#214734 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi, I have 2 problems with product listing. 1) On some products, some images are listed 2 times. You can see what I mean on the first picture. In the backend, there is only 3 pictures. On the picture you can see the first picture appearing again on the 4th position, actually the 2nd image appeared also again but not the 3th one. Strange ... 2) I think it's due to be like this, but I'd like that each new raw of listed product to start at the same level. Now some are higher than the others. I attached a picture of the display on the attachments. Thanks for your help! Regards, Louis") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 1 month ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/26-product-category-display/879367-product-list-display-problems#214747 "Hi, Now I understand the situation. First some context: By default in HikaShop, only the main image of the product is displayed on the listings and interface with the main image and the other images in small below is only on the product page. So I thought that you were talking about the product page. But when checking your link, I can see that the correct images display on the product page, but not on the listing, where there shouldn't even be small thumbnails. So this means that there has been some customization on that listing to add them. And thus, it's not really something we can help with. You should contact the person who did that customization for you (or your template provider if it comes from the template) so that they can provide a fix for their code.") 11 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:401 | [Last Post](/forum/26-product-category-display/879367-product-list-display-problems#214747 "Hi, Now I understand the situation. First some context: By default in HikaShop, only the main image of the product is displayed on the listings and interface with the main image and the other images in small below is only on the product page. So I thought that you were talking about the product page. But when checking your link, I can see that the correct images display on the product page, but not on the listing, where there shouldn't even be small thumbnails. So this means that there has been some customization on that listing to add them. And thus, it's not really something we can help with. You should contact the person who did that customization for you (or your template provider if it comes from the template) so that they can provide a fix for their code.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 1 month ago | | [](/forum/26-product-category-display/879367-product-list-display-problems#214701) | [Product list: display problems](/forum/26-product-category-display/879367-product-list-display-problems#214701 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi, I have 2 problems with product listing. 1) On some products, some images are listed 2 times. You can see what I mean on the first picture. In the backend, there is only 3 pictures. On the picture you can see the first picture appearing again on the 4th position, actually the 2nd image appeared also again but not the 3th one. Strange ... 2) I think it's due to be like this, but I'd like that each new raw of listed product to start at the same level. Now some are higher than the others. I attached a picture of the display on the attachments. Thanks for your help! Regards, Louis") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 1 month ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/26-product-category-display/879367-product-list-display-problems#214747 "Hi, Now I understand the situation. First some context: By default in HikaShop, only the main image of the product is displayed on the listings and interface with the main image and the other images in small below is only on the product page. So I thought that you were talking about the product page. But when checking your link, I can see that the correct images display on the product page, but not on the listing, where there shouldn't even be small thumbnails. So this means that there has been some customization on that listing to add them. And thus, it's not really something we can help with. You should contact the person who did that customization for you (or your template provider if it comes from the template) so that they can provide a fix for their code.") 11 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:401 | [Last Post](/forum/26-product-category-display/879367-product-list-display-problems#214747 "Hi, Now I understand the situation. First some context: By default in HikaShop, only the main image of the product is displayed on the listings and interface with the main image and the other images in small below is only on the product page. So I thought that you were talking about the product page. But when checking your link, I can see that the correct images display on the product page, but not on the listing, where there shouldn't even be small thumbnails. So this means that there has been some customization on that listing to add them. And thus, it's not really something we can help with. You should contact the person who did that customization for you (or your template provider if it comes from the template) so that they can provide a fix for their code.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 1 month ago | | [](/forum/4-how-to/878741-cannot-display-a-module-position-left#211411) | [Cannot display a module position (left)](/forum/4-how-to/878741-cannot-display-a-module-position-left#211411 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 Hi Thanks for reading. I'm was trying to modify my template so it would display the left column position module. So I was to create a div container to do so on the /mytemplate/html/com_hikashop/product/show.php, but neither nor would display the modules for the left position. Instead I had a page crash. Can someone give me some clue on this problem please? I'm new on Hikashop, sorry if this is evident and simple. Regards, Louis") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 11 years 2 months ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/4-how-to/878741-cannot-display-a-module-position-left#211447 "Hi, @louisrui To use the "loadposition" tag, the plugin "Content - Load Modules" must be published. Otherwise you can use Joomla core itself to display the modules you want ; like with "JModuleHelper::renderModule". @lousyfool Sorry but it is working using PHP ; the Joomla article are displayed thanks to some PHP code ; the template are based on PHP, HikaShop is base on PHP, etc. Regards,") 11 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:847 | [Last Post](/forum/4-how-to/878741-cannot-display-a-module-position-left#211447 "Hi, @louisrui To use the "loadposition" tag, the plugin "Content - Load Modules" must be published. Otherwise you can use Joomla core itself to display the modules you want ; like with "JModuleHelper::renderModule". @lousyfool Sorry but it is working using PHP ; the Joomla article are displayed thanks to some PHP code ; the template are based on PHP, HikaShop is base on PHP, etc. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 2 months ago | | [](/forum/25-install-update/878648-i-got-this-error-after-install-and-first-step-conf#211014) | [I got this error after install and first step conf](/forum/25-install-update/878648-i-got-this-error-after-install-and-first-step-conf#211014 "-- HikaShop version -- : HikaShop Starter 2.5.0 -- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT -- PHP version -- : 5.5.26 -- Error-message(debug-mod must be tuned on) -- : Warning: fopen(../tmp/dataexample/script.sql): failed to open stream: No such file or directory in /(..)/administrator/components/com_hikashop/controllers/update.php on line 432 Can't open file Hi everybody, I'm new here I got this error after install and first step configuration: Warning: fopen(../tmp/dataexample/script.sql): failed to open stream: No such file or directory in /(..)/administrator/components/com_hikashop/controllers/update.php on line 432 Can't open file Site seems to be running okay, I was just wondering if it was okay to continue this way? Regards, Louis") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 years 2 months ago, by [louisrui](/forum/user/38300-louisrui "View louisrui's Profile") [Last Post](/forum/25-install-update/878648-i-got-this-error-after-install-and-first-step-conf#228096 "Hi, We're currently working on migrating our server on a new one and it will be way more faster in the future. Thank you for your report.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:2285 | [Last Post](/forum/25-install-update/878648-i-got-this-error-after-install-and-first-step-conf#228096 "Hi, We're currently working on migrating our server on a new one and it will be way more faster in the future. Thank you for your report.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.162 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)