[Skip to main content](#vessel-content)
# Profile for stephanie.pomerleau
##
[](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile")
**[ Offline](/forum/user/39006-stephanie-pomerleau)**
- **User Type:** User
- **Register Date:** 01 Oct 2015
- **Last login:** 8 years 6 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 17:27
- **Posts:** 13
- **Profile views:** 90
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# stephanie.pomerleau's recent posts (13 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242477) | [Automatic coupon on a per-order basis](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242477 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : (no error) Hi- I have a customer who would like to automate coupon creation on a per-order basis. That is, the first customer who places an order gets a coupon, then the 25th order placed, that customer gets a coupon, and every order that is a multiple of 25, the customer who places it gets a coupon. Is there any way to automatically create a coupon on a per-order basis? I don't think that it needs to be applied to the order in progress, but a coupon or discount that can be used on a future purchase. Thanks! Stephanie") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 10 years 4 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242518 "Hi, 1. Yes, that would require AcyMailing Enterprise. I would however recommend to first check with the AcyMailing support that they can confirm that what I said is really possible with their mass action system. 2. That's correct. 3. It's not restricted to that user. However, everyone would get a different coupon code which could be used only once. So in that respect, it is kind of limited to that customer.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1452 | [Last Post](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242518 "Hi, 1. Yes, that would require AcyMailing Enterprise. I would however recommend to first check with the AcyMailing support that they can confirm that what I said is really possible with their mass action system. 2. That's correct. 3. It's not restricted to that user. However, everyone would get a different coupon code which could be used only once. So in that respect, it is kind of limited to that customer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago |
| [](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242334) | [Automatic coupon on a per-order basis](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242334 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : (no error) Hi- I have a customer who would like to automate coupon creation on a per-order basis. That is, the first customer who places an order gets a coupon, then the 25th order placed, that customer gets a coupon, and every order that is a multiple of 25, the customer who places it gets a coupon. Is there any way to automatically create a coupon on a per-order basis? I don't think that it needs to be applied to the order in progress, but a coupon or discount that can be used on a future purchase. Thanks! Stephanie") Category: [Discount & Coupon](/forum/46-discount-coupon "Increase your sales with our coupon/discount feature") Topic started 10 years 4 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242518 "Hi, 1. Yes, that would require AcyMailing Enterprise. I would however recommend to first check with the AcyMailing support that they can confirm that what I said is really possible with their mass action system. 2. That's correct. 3. It's not restricted to that user. However, everyone would get a different coupon code which could be used only once. So in that respect, it is kind of limited to that customer.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1452 | [Last Post](/forum/46-discount-coupon/884964-automatic-coupon-on-a-per-order-basis#242518 "Hi, 1. Yes, that would require AcyMailing Enterprise. I would however recommend to first check with the AcyMailing support that they can confirm that what I said is really possible with their mass action system. 2. That's correct. 3. It's not restricted to that user. However, everyone would get a different coupon code which could be used only once. So in that respect, it is kind of limited to that customer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226748) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226748 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#225389) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#225389 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222874) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222874 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222503) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222503 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222497) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222497 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
| [](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264) | [Hikashop User Points - calculation problem](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I am having an issue with how points are being earned on purchase. I want points to be earned as 1 point for 1$ on specific categories only. When the plugin is configured to earn 1 point for each dollar, with no product category specified (see: Capture-user-point-plugin-config-01.jpg), everything works as expected. 3 admissible products in the cart for a total of $49.50 earns 50 points (see: Capture-points-no-category-in-config.jpg) When I add a product category in the "Product categories" field in the configuration (see: Capture-user-point-plugin-config-02.jpg) , the points earned are more than the rate that has been set. 49.50$ earns 83 points, but should only earn 50. (see: Capture-points-with-category-in-config-02.jpg) With same configuration settings as previous (with product categories), when I have 2 different products, but in the same category, points are ok. $33 earns 33 points (see: Capture-points-with-category-in-config-02A.jpg) If I have 2 identical products, points are multiplied, and actually earn more than 1 point per 1$. $33 earns 66 points (see: Capture-points-with-category-in-config-02B.jpg) The problem is amplified when I put 9 identical items in the cart. 148.50$ earns 1337 points. (see: Capture-points-with-category-in-config-9-identical-products.jpg). If I test using 1 product in the desired category, and 1 product outside the desired category (deos not earn points), the behaviour is as expected: points on the coffee, but not on the tea. $33 dollars, but only 16.50$ is admissible to points, and 17 points are earned. (see: Capture-points-with-category-in-config-1-product-not-in-category.jpg) It looks like the points are calculated by multiplying the number of products by the subtotal of the product line (9 x 148.50$ = 1336.50 points, which rounds to 1337). I don't think this is the expected behaviour, and this should be fixed. Thanks, Stephanie") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 10 years 10 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264 "Your code fixed the problem, thank you!!") 10 years 10 months ago by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") | Replies:3 Views:1133 | [Last Post](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264 "Your code fixed the problem, thank you!!") by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") 10 years 10 months ago |
| [](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222262) | [Hikashop User Points - calculation problem](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222262 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I am having an issue with how points are being earned on purchase. I want points to be earned as 1 point for 1$ on specific categories only. When the plugin is configured to earn 1 point for each dollar, with no product category specified (see: Capture-user-point-plugin-config-01.jpg), everything works as expected. 3 admissible products in the cart for a total of $49.50 earns 50 points (see: Capture-points-no-category-in-config.jpg) When I add a product category in the "Product categories" field in the configuration (see: Capture-user-point-plugin-config-02.jpg) , the points earned are more than the rate that has been set. 49.50$ earns 83 points, but should only earn 50. (see: Capture-points-with-category-in-config-02.jpg) With same configuration settings as previous (with product categories), when I have 2 different products, but in the same category, points are ok. $33 earns 33 points (see: Capture-points-with-category-in-config-02A.jpg) If I have 2 identical products, points are multiplied, and actually earn more than 1 point per 1$. $33 earns 66 points (see: Capture-points-with-category-in-config-02B.jpg) The problem is amplified when I put 9 identical items in the cart. 148.50$ earns 1337 points. (see: Capture-points-with-category-in-config-9-identical-products.jpg). If I test using 1 product in the desired category, and 1 product outside the desired category (deos not earn points), the behaviour is as expected: points on the coffee, but not on the tea. $33 dollars, but only 16.50$ is admissible to points, and 17 points are earned. (see: Capture-points-with-category-in-config-1-product-not-in-category.jpg) It looks like the points are calculated by multiplying the number of products by the subtotal of the product line (9 x 148.50$ = 1336.50 points, which rounds to 1337). I don't think this is the expected behaviour, and this should be fixed. Thanks, Stephanie") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 10 years 10 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264 "Your code fixed the problem, thank you!!") 10 years 10 months ago by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") | Replies:3 Views:1133 | [Last Post](/forum/30-integrations/880729-hikashop-user-points-calculation-problem#222264 "Your code fixed the problem, thank you!!") by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") 10 years 10 months ago |
| [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222259) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#222259 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:971 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago |
[](/forum/topics/feed/mode-topics?format=feed&type=rss)
Time to create page: 0.195 seconds
[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
[](#top)