[Skip to main content](#vessel-content) # Profile for nevillematthews ## [![nevillematthews's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39340-nevillematthews "View nevillematthews's Profile") **[ Offline](/forum/user/39340-nevillematthews)** - **User Type:** User - **Register Date:** 24 Oct 2015 - **Last login:** 1 month 20 hours ago - **Time Zone:** UTC +0:00 - **Local Time:** 15:36 - **Posts:** 31 - **Profile views:** 30 - **Thank you received:** 1 - **Location:** [Maidenhead, U.K.](https://maps.google.com?q=Maidenhead,%20U.K.) - **Gender:** Male - **Medals:** Hikashop Business [ https://www.matcom.co.uk](https://www.matcom.co.uk) - Posts # nevillematthews recent posts (31 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/905301-quantity-box-on-a-product-display-out-of-line#346322) | [Quantity & +/- box on a product display out of line](/forum/26-product-category-display/905301-quantity-box-on-a-product-display-out-of-line#346322 "-- url of the page with the problem -- : www.watco-services.co.uk/index.php/cross...-cross-cylinder-0-50 -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.25 -- Browser(s) name and version -- : Firefox 107.0b7 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : No error trouble adjusting display Hi The production domain for this site is www.britchfordexport.com . The live site displays quantity and "+/-" ok for the a product but the updated testing version does not. This page is live and is ok. Older version of HikaShop, PHP etc. www.britchfordexport.com/index.php/cross...-cross-cylinder-0-50 This is a test site to the same item upgraded to latest HikaShop, Template and PHP 8.0.25 www.watco-services.co.uk/index.php/cross...-cross-cylinder-0-50 I am having a lot of trouble fixing the CSS for the quantity and +/- sign. Can you help? Neville Matthews") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 11 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/26-product-category-display/905301-quantity-box-on-a-product-display-out-of-line#346325 "Hello, First, note that you can select different quantity display, in HikaShop Configuration, Display tab and in Product options part, with the Quantity input method option : Now, you can adjust your display by adding your Css (like in this ) And at the end of your frontend file css add these css commands : Hope this will help you to adjust your display issue. Regards") 3 years 11 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1 Views:532 | [Last Post](/forum/26-product-category-display/905301-quantity-box-on-a-product-display-out-of-line#346325 "Hello, First, note that you can select different quantity display, in HikaShop Configuration, Display tab and in Product options part, with the Quantity input method option : Now, you can adjust your display by adding your Css (like in this ) And at the end of your frontend file css add these css commands : Hope this will help you to adjust your display issue. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 3 years 11 months ago | | [](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297) | [Error saving Stripe keys for PHP 8.0/8.1 -Stripe Connect Payment Plugin Vn 1.0.9](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297 "-- url of the page with the problem -- : www.watco-services.co.uk -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0 * 8.1 -- Browser(s) name and version -- : Firefox 107.0b7 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : 0 count(): Argument #1 ($value) must be of type Countable\|array, string given Hi Strip Connect Payment Plugin 1.0.9 If PHP 8.0 or 8.1 are used, I get the error below when saving the Keys :- "0 count(): Argument #1 ($value) must be of type Countable\|array, string given " If I switch back to PHP 7.4 it saves no problem. Thank you Neville Matthews") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 11 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297 "Hi Jerome Firstly thank you so much for your brilliant support! Debug enabled I get:- 0 count(): Argument #1 ($value) must be of type Countable\|array, string given /home/matwebkh/public_html/plugins/system/cookiespolicynotificationbar/cookiespolicynotificationbar.php:716 Looks like that is not your problem. Many thanks Neville") 3 years 11 months ago by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") | Replies:2 Views:729 | [Last Post](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297 "Hi Jerome Firstly thank you so much for your brilliant support! Debug enabled I get:- 0 count(): Argument #1 ($value) must be of type Countable\|array, string given /home/matwebkh/public_html/plugins/system/cookiespolicynotificationbar/cookiespolicynotificationbar.php:716 Looks like that is not your problem. Many thanks Neville") by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") 3 years 11 months ago | | [](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346285) | [Error saving Stripe keys for PHP 8.0/8.1 -Stripe Connect Payment Plugin Vn 1.0.9](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346285 "-- url of the page with the problem -- : www.watco-services.co.uk -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0 * 8.1 -- Browser(s) name and version -- : Firefox 107.0b7 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : 0 count(): Argument #1 ($value) must be of type Countable\|array, string given Hi Strip Connect Payment Plugin 1.0.9 If PHP 8.0 or 8.1 are used, I get the error below when saving the Keys :- "0 count(): Argument #1 ($value) must be of type Countable\|array, string given " If I switch back to PHP 7.4 it saves no problem. Thank you Neville Matthews") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 11 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297 "Hi Jerome Firstly thank you so much for your brilliant support! Debug enabled I get:- 0 count(): Argument #1 ($value) must be of type Countable\|array, string given /home/matwebkh/public_html/plugins/system/cookiespolicynotificationbar/cookiespolicynotificationbar.php:716 Looks like that is not your problem. Many thanks Neville") 3 years 11 months ago by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") | Replies:2 Views:729 | [Last Post](/forum/29-payment-methods/905295-error-saving-stripe-keys-for-php-8-0-8-1-stripe-connect-payment-plugin-vn-1-0-9#346297 "Hi Jerome Firstly thank you so much for your brilliant support! Debug enabled I get:- 0 count(): Argument #1 ($value) must be of type Countable\|array, string given /home/matwebkh/public_html/plugins/system/cookiespolicynotificationbar/cookiespolicynotificationbar.php:716 Looks like that is not your problem. Many thanks Neville") by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") 3 years 11 months ago | | [](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346284) | [Message "Cannot create the payment" - Using test Keys and test cards/](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346284 "-- url of the page with the problem -- : www.watco-services.co.uk -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.3, 7.4, 8.0 & 8.1 Tried -- Browser(s) name and version -- : Firefox 107.0b7 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : "Cannot create the payment" Hi Live client is www.britchfordexport.com and has been running the Stripe payment plugin 1.0.9 for some time but is now getting failed payments. The domain noted is a test area and not the clients live domain. Getting "Cannot create the payment" Am using Stripe test keys using e.g Visa test Card 4000 0082 6000 0000 Expiry 11/23 CVC 123 Postcode SL6 2DW or SL62DW (Our own postcode) I have installed the latest version of the Stripe Payment plugin 1.0.9. Updated Joomla to 3.10.11 Updated Template Versla to latest Vn 1.5.0 Updated Gantry 5 to Vn 5.5.14 Help! Neville Matthews") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 11 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346288 "Hello, The test card you're using is listed in the Stripe testing documentation : stripe.com/docs/testing There is a notice before the section where your test card is listed : Depending the settings of your test account, these cards could return error messages too. The 3D Secure cards might be better since the introduction of the Strong Customer Authentication. Regards,") 3 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:631 | [Last Post](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346288 "Hello, The test card you're using is listed in the Stripe testing documentation : stripe.com/docs/testing There is a notice before the section where your test card is listed : Depending the settings of your test account, these cards could return error messages too. The 3D Secure cards might be better since the introduction of the Strong Customer Authentication. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 11 months ago | | [](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346281) | [Message "Cannot create the payment" - Using test Keys and test cards/](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346281 "-- url of the page with the problem -- : www.watco-services.co.uk -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.3, 7.4, 8.0 & 8.1 Tried -- Browser(s) name and version -- : Firefox 107.0b7 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : "Cannot create the payment" Hi Live client is www.britchfordexport.com and has been running the Stripe payment plugin 1.0.9 for some time but is now getting failed payments. The domain noted is a test area and not the clients live domain. Getting "Cannot create the payment" Am using Stripe test keys using e.g Visa test Card 4000 0082 6000 0000 Expiry 11/23 CVC 123 Postcode SL6 2DW or SL62DW (Our own postcode) I have installed the latest version of the Stripe Payment plugin 1.0.9. Updated Joomla to 3.10.11 Updated Template Versla to latest Vn 1.5.0 Updated Gantry 5 to Vn 5.5.14 Help! Neville Matthews") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 3 years 11 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346288 "Hello, The test card you're using is listed in the Stripe testing documentation : stripe.com/docs/testing There is a notice before the section where your test card is listed : Depending the settings of your test account, these cards could return error messages too. The 3D Secure cards might be better since the introduction of the Strong Customer Authentication. Regards,") 3 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:631 | [Last Post](/forum/29-payment-methods/905294-message-cannot-create-the-payment-using-test-keys-and-test-cards#346288 "Hello, The test card you're using is listed in the Stripe testing documentation : stripe.com/docs/testing There is a notice before the section where your test card is listed : Depending the settings of your test account, these cards could return error messages too. The 3D Secure cards might be better since the introduction of the Strong Customer Authentication. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 years 11 months ago | | [](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345487) | [Quantity +/- box and checkout are invisible](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345487 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.30 -- Browser(s) name and version -- : Firefox 106.0b8 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : No error message Quantity is invisible. Hi The quantity on product display and cart etc all show no value. I think this is a CSS issue but I don't know how to fix it. Help! Neville Matthews") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 4 years 2 weeks ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") 4 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5 Views:816 | [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 4 years 2 weeks ago | | [](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345483) | [Quantity +/- box and checkout are invisible](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345483 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.30 -- Browser(s) name and version -- : Firefox 106.0b8 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : No error message Quantity is invisible. Hi The quantity on product display and cart etc all show no value. I think this is a CSS issue but I don't know how to fix it. Help! Neville Matthews") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 4 years 2 weeks ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") 4 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5 Views:816 | [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 4 years 2 weeks ago | | [](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345465) | [Quantity +/- box and checkout are invisible](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345465 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.30 -- Browser(s) name and version -- : Firefox 106.0b8 64 Bit Developer -- Error-message(debug-mod must be tuned on) -- : No error message Quantity is invisible. Hi The quantity on product display and cart etc all show no value. I think this is a CSS issue but I don't know how to fix it. Help! Neville Matthews") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 4 years 2 weeks ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") 4 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:5 Views:816 | [Last Post](/forum/27-checkout/905138-quantity-box-and-checkout-are-invisible#345489 "Hello, Yes, that's normal it a pseudo code, you have to use your required html class. You will get it by pointing your element and right-click => Inspect (or inspector tool). A new window will open and you will find your html class, and as suggested, I recommand to add context html class in order to restrict the command to the needed context. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 4 years 2 weeks ago | | [](/forum/35-orders-management/902006-clreadown-orders-invoices-and-reset-order-invoice-number-and-anything-else#330250) | [Clreadown Orders/Invoices and reset Order & Invoice number, and anything else?](/forum/35-orders-management/902006-clreadown-orders-invoices-and-reset-order-invoice-number-and-anything-else#330250 "-- url of the page with the problem -- : www.mathost3.co.uk/lou4/index.php/order-...oduct/1-potato-label -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.4.11 -- Browser(s) name and version -- : Firefox Developer 86.0b9(64-bit) Hi Following testing of any site I build with HikaShop I always have a need before we go live to reset the data, meaning clear down orders and counters in Hikashop, not products, categories etc. Is there any docuentation on clearing down the data prior to our putting the site live. I would imagine someone has written a script, I have on old one but I haven't used it for quite a while so wanted to be sure I didn't miss anything in the reset. Thank you Neville Matthews") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 8 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/35-orders-management/902006-clreadown-orders-invoices-and-reset-order-invoice-number-and-anything-else#330251 "Hi, You sure can do it like that, especially if you need to do that several times a year. The "empty the table" button of PHPMyAdmin actually just generates the TRUNCATE MySQL query and run it for you, so it's basically the same thing done differently :)") 5 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:713 | [Last Post](/forum/35-orders-management/902006-clreadown-orders-invoices-and-reset-order-invoice-number-and-anything-else#330251 "Hi, You sure can do it like that, especially if you need to do that several times a year. The "empty the table" button of PHPMyAdmin actually just generates the TRUNCATE MySQL query and run it for you, so it's basically the same thing done differently :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 7 months ago | | [](/forum/27-checkout/902014-forgot-username-password-link-not-working#330056) | [Forgot Username/Password link not working](/forum/27-checkout/902014-forgot-username-password-link-not-working#330056 "-- url of the page with the problem -- : www.mathost3.co.uk/lou4/index.php/order-labels/checkout -- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.4.11 -- Browser(s) name and version -- : Firefox Developer 87.0b1(64-bit) Hi This only happens when accessing "Forgot username/password" when a user goes to "Checkout" Go here to create a label order, this is a test site only. www.mathost3.co.uk/lou4/index.php/labels "Forgot username or Forgot Password" link is not working it looks like this on the test site:- www.mathost3.co.uk/lou4/index.php/compon...iew=reset&Itemid=101 The link has &Itemid=101 appended to the end that csuses it to fail? How do I fix this? Many thanks Neville Matthews") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 5 years 8 months ago, by [nevillematthews](/forum/user/39340-nevillematthews "View nevillematthews's Profile") [Last Post](/forum/27-checkout/902014-forgot-username-password-link-not-working#364596 "Yes, Joomla had that capability for years but I only learned about it 2 years ago.") 1 year 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:1467 | [Last Post](/forum/27-checkout/902014-forgot-username-password-link-not-working#364596 "Yes, Joomla had that capability for years but I only learned about it 2 years ago.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.224 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)