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# Profile for leitzdesign
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- **User Type:** User
- **Register Date:** 25 Nov 2015
- **Last login:** 1 month 1 week ago
- **Time Zone:** UTC -6:00
- **Local Time:** 21:40
- **Posts:** 32
- **Profile views:** 142
- **Gender:** Unknown
- **Birthdate:** Unknown
- **Medals:** Hikashop Business
- Posts
# leitzdesign's recent posts (32 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/35-orders-management/910836-pdf-invoice#373458) | [PDF Invoice](/forum/35-orders-management/910836-pdf-invoice#373458 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.3.33 -- Browser(s) name and version -- : Firefox 155.0.1 and Chrome 152.0.7977.83 I installed PDF Invoice 5.0.5. When going to Hikashop > Orders, checking a single order, and clicking the Invoice button at the top, I receive a white screen the following error: Undefined constant "Com\Tecnick\Pdf\Image\IMAGETYPE_SWC" There is no logo path set in Hikashop configuration page. I have tried adding one to see if this would resolve the issue, but it does not. I am using the Default invoice layout. I have tried switching to various layouts, but each product this error. Please advise.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 1 month 2 weeks ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/35-orders-management/910836-pdf-invoice#373461 "Hello, Thank you for the report. The logo and the layout have nothing to do with it: on your server, PHP loads zlib as a separate extension, and in that case PHP does not define the IMAGETYPE_SWC constant the new PDF engine of the plugin relies on since 5.0.0. So the error comes up as soon as an invoice is generated, whatever the settings. We've fixed it in PDF invoice 5.1.1, which the plugin now defines itself when PHP leaves it out. Please download it from your account and install it over your current version, your settings and layouts are kept. It should fix the blank page.") 1 month 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:264 | [Last Post](/forum/35-orders-management/910836-pdf-invoice#373461 "Hello, Thank you for the report. The logo and the layout have nothing to do with it: on your server, PHP loads zlib as a separate extension, and in that case PHP does not define the IMAGETYPE_SWC constant the new PDF engine of the plugin relies on since 5.0.0. So the error comes up as soon as an invoice is generated, whatever the settings. We've fixed it in PDF invoice 5.1.1, which the plugin now defines itself when PHP leaves it out. Please download it from your account and install it over your current version, your settings and layouts are kept. It should fix the blank page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 month 2 weeks ago |
| [](/forum/35-orders-management/906443-invoice-pdf-prints-off-black-page#358060) | [Invoice PDF prints off Black Page?](/forum/35-orders-management/906443-invoice-pdf-prints-off-black-page#358060 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.3.1 -- PHP version -- : 8 -- Browser(s) name and version -- : Firefox Hi, Since updating to J4 and installing the new invoice PDF, when selecting multiple orders to print, it now prints a blank page between each order (see screen dumps) it did not previously do this? Rgds") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 3 years 5 months ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") [Last Post](/forum/35-orders-management/906443-invoice-pdf-prints-off-black-page#371918 "Hi, Since the version of the PDF invoice plugin you have, the page break between invoices is no longer hardcoded in the PHP file. It is now a translation string called INVOICE_SEPARATOR, so that you can change it from Joomla without having to edit the plugin again after each update. To override it: 1. In Joomla, go to System, Manage, Language Overrides. 2. Pick the site or administrator side (whichever you generate the PDFs from) and your language. 3. Click New, set the language constant to INVOICE_SEPARATOR and leave the override text empty (or set it to whatever you want between invoices). 4. Save. Once that is in place, no more blank page between invoices and the change will survive future HikaShop updates and PDF invoice plugin updates so you do not have to re-apply your file edit each time. Could you try that on your end and let us know how it goes?") 5 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:994 | [Last Post](/forum/35-orders-management/906443-invoice-pdf-prints-off-black-page#371918 "Hi, Since the version of the PDF invoice plugin you have, the page break between invoices is no longer hardcoded in the PHP file. It is now a translation string called INVOICE_SEPARATOR, so that you can change it from Joomla without having to edit the plugin again after each update. To override it: 1. In Joomla, go to System, Manage, Language Overrides. 2. Pick the site or administrator side (whichever you generate the PDFs from) and your language. 3. Click New, set the language constant to INVOICE_SEPARATOR and leave the override text empty (or set it to whatever you want between invoices). 4. Save. Once that is in place, no more blank page between invoices and the change will survive future HikaShop updates and PDF invoice plugin updates so you do not have to re-apply your file edit each time. Could you try that on your end and let us know how it goes?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 2 weeks ago |
| [](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600) | [Custom Fields "Required" Status Ignored](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 3.10.11 I have many custom fields for products on a conference registration website. With the recent HikaShop update, the "required" status is being ignored. Previously, error messages would display next to the required fields the customer had skipped. This is how I need it to work. Now, if the customer hits "add to cart" without filling out all (or any) required fields, the customer is redirected to the index page of the cart, and the error message "The cart is empty" is displayed.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 5 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") 3 years 5 months ago by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") | Replies:4 Views:526 | [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") 3 years 5 months ago |
| [](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351584) | [Custom Fields "Required" Status Ignored](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351584 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 3.10.11 I have many custom fields for products on a conference registration website. With the recent HikaShop update, the "required" status is being ignored. Previously, error messages would display next to the required fields the customer had skipped. This is how I need it to work. Now, if the customer hits "add to cart" without filling out all (or any) required fields, the customer is redirected to the index page of the cart, and the error message "The cart is empty" is displayed.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 5 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") 3 years 5 months ago by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") | Replies:4 Views:526 | [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") 3 years 5 months ago |
| [](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351539) | [Custom Fields "Required" Status Ignored](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351539 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 3.10.11 I have many custom fields for products on a conference registration website. With the recent HikaShop update, the "required" status is being ignored. Previously, error messages would display next to the required fields the customer had skipped. This is how I need it to work. Now, if the customer hits "add to cart" without filling out all (or any) required fields, the customer is redirected to the index page of the cart, and the error message "The cart is empty" is displayed.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 3 years 5 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") 3 years 5 months ago by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") | Replies:4 Views:526 | [Last Post](/forum/26-product-category-display/906360-custom-fields-required-status-ignored#351600 "Thank you. The error messages now display in a pop-up message.") by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") 3 years 5 months ago |
| [](/forum/25-install-update/902691-4-4-2-update-and-email-issues#333095) | [4.4.2 Update and Email Issues](/forum/25-install-update/902691-4-4-2-update-and-email-issues#333095 "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.27 -- PHP version -- : 7.3.28 Since updating to 4.4.2, I am seeing an email / Authorize.Net interaction problem. When multiple orders are submitted from the same IP within 12 hours (which is common for this website), neither the admin notification email nor the customer email is sent. Anything over 12 hours does not seem to be impacted. For these subsequent orders: * The payments are successfully clearing Authorize.Net without incident. * The HikaShop order history is not showing that it talked to Authorize.Net. * There are no errors on the server. * Authorize.Net payment plugin duplicate window set to 10. * Debug is enabled but nothing is showing up in the report. * This issue only occurs when payment is involved. If the first order is free, the second order requires payment, and the third order requires payment, only the first two order emails are sent. For the third order, there are no emails sent and no order history information. * The problem occurs whether the same email address & credit card are used for multiple orders or different email address & credit card are used. * This seems to only be an issue when the orders are coming from the same IP addresses. Other orders occurring within minutes of each other from different IP addresses are fine.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 5 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/25-install-update/902691-4-4-2-update-and-email-issues#333097 "Hi, I'll suppose that you're using the Authorize.net payment plugin available by default in HikaShop (and not the Authorize JS plugin available on our marketplace), with the SIM mode activated (and not AIM). Can you confirm that this is the case ? Supposing that my assumption is correct, you first need to check the status of these orders. Is the status changed to "confirmed" automatically or not ? If no, then it's a payment notification issue. With the debug mode activated in the plugin, information about the payment notification issue should be logged in the "payment log file" available under the Files section of the HikaShop configuration. So checking there after a non confirmed order (with the payment appear on Authorize.net) should provide useful information about the problem. If yes, then it would indicate that the payment notification is properly processed by the Authorize.net payment plugin but that the issue happens either in a plugin implementing the "onAfterOrderUpdate" trigger (I would suspect first a third party plugin or custom plugin, or a mass action not working / configured properly), or an issue with some email customization creating a problem. Either way, a fatal error message should be logged in the PHP error log of your server pointing at the file and line number where the problem is occuring.") 5 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:460 | [Last Post](/forum/25-install-update/902691-4-4-2-update-and-email-issues#333097 "Hi, I'll suppose that you're using the Authorize.net payment plugin available by default in HikaShop (and not the Authorize JS plugin available on our marketplace), with the SIM mode activated (and not AIM). Can you confirm that this is the case ? Supposing that my assumption is correct, you first need to check the status of these orders. Is the status changed to "confirmed" automatically or not ? If no, then it's a payment notification issue. With the debug mode activated in the plugin, information about the payment notification issue should be logged in the "payment log file" available under the Files section of the HikaShop configuration. So checking there after a non confirmed order (with the payment appear on Authorize.net) should provide useful information about the problem. If yes, then it would indicate that the payment notification is properly processed by the Authorize.net payment plugin but that the issue happens either in a plugin implementing the "onAfterOrderUpdate" trigger (I would suspect first a third party plugin or custom plugin, or a mass action not working / configured properly), or an issue with some email customization creating a problem. Either way, a fatal error message should be logged in the PHP error log of your server pointing at the file and line number where the problem is occuring.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 5 months ago |
| [](/forum/25-install-update/899254-pdf-invoice-plugin-file-error#316088) | [PDF Invoice Plugin - File Error?](/forum/25-install-update/899254-pdf-invoice-plugin-file-error#316088 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.15 The PDF Invoice Plugin package I just downloaded from my email receipt is much larger than I've seen in the past (32MB versus the normal 15-16MB). It includes an old backup copy in the zipped file. Is that correct? It seems odd.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 years 8 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/25-install-update/899254-pdf-invoice-plugin-file-error#316091 "Hi, It's indeed an old backup of the zip which was wrongly added in the zip of the plugin. I've corrected it. Thanks for the feedback.") 6 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:441 | [Last Post](/forum/25-install-update/899254-pdf-invoice-plugin-file-error#316091 "Hi, It's indeed an old backup of the zip which was wrongly added in the zip of the plugin. I've corrected it. Thanks for the feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 8 months ago |
| [](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044) | [PDF Invoice - Missing Custom Fields](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Chrome 52.0.2743.116 (64-bit) I have installed the PDF Invoice plugin. For some products, it correctly displays all custom fields. For other products, it does not display all of the custom fields only some custom fields. I can find no differences in the options/settings for these custom fields. This happens across multiple products. I have attached examples of the standard invoice with ALL custom fields and the PDF invoice with only some custom fields. Please advise.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 2 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044 "I updated the plugin, set the new custom fields' corresponding invoice display settings, and re-added all overrides and styling to the PDF Invoice. Looks like I'm good to go. Thank you.") 8 years 9 months ago by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") - [1](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=0 "Page:1") - [2](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20 "Page:2") | Replies:30 Views:3364 | [Last Post](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044 "I updated the plugin, set the new custom fields' corresponding invoice display settings, and re-added all overrides and styling to the PDF Invoice. Looks like I'm good to go. Thank you.") by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") 8 years 9 months ago |
| [](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#285973) | [PDF Invoice - Missing Custom Fields](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#285973 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Chrome 52.0.2743.116 (64-bit) I have installed the PDF Invoice plugin. For some products, it correctly displays all custom fields. For other products, it does not display all of the custom fields only some custom fields. I can find no differences in the options/settings for these custom fields. This happens across multiple products. I have attached examples of the standard invoice with ALL custom fields and the PDF invoice with only some custom fields. Please advise.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 2 months ago, by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") [Last Post](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044 "I updated the plugin, set the new custom fields' corresponding invoice display settings, and re-added all overrides and styling to the PDF Invoice. Looks like I'm good to go. Thank you.") 8 years 9 months ago by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") - [1](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=0 "Page:1") - [2](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20 "Page:2") | Replies:30 Views:3364 | [Last Post](/forum/25-install-update/886077-pdf-invoice-missing-custom-fields?start=20#286044 "I updated the plugin, set the new custom fields' corresponding invoice display settings, and re-added all overrides and styling to the PDF Invoice. Looks like I'm good to go. Thank you.") by [leitzdesign](/forum/user/39770-leitzdesign "View leitzdesign's Profile") 8 years 9 months ago |
| [](/forum/27-checkout/886601-minimum-quantity-ignored-at-checkout#261128) | [Minimum quantity ignored at checkout](/forum/27-checkout/886601-minimum-quantity-ignored-at-checkout#261128 "-- url of the page with the problem -- : www.artistpapers.co.uk -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 7.0.10 Hi, We have implemented a minimum quantity on some products but it appears this is not respected at checkout. If I set a minimum quantity of 5 on an item, and add 5 of that item to the cart, at checkout I can change the item quantity in the cart to a value less than 5. A worse problem is that the price changes from £1 each to FREE - the item isn't free! EXAMPLE: Add five of S401-10 a variant of Go to cart to checkout and it's showing five items at the correct price Change the quantity to 3 (which I shouldn't be able to do ) and price changes to FREE An urgent solution to this would be appreciated. Many thanks, Ian") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 1 month ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile") [Last Post](/forum/27-checkout/886601-minimum-quantity-ignored-at-checkout#261175 "Hi, Yes, if the customer is trying to modify the quantity outside the limits, the product can be removed. I have an open task for HikaShop 3 in order to improve the system and provide a more logical approach. So right now if you update to HikaShop 3 (in a test/pre-production website ; it is a major release you should not perform an update in a live site like that) you will still have the issue but I hope to fix it soon. Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:13 Views:1479 | [Last Post](/forum/27-checkout/886601-minimum-quantity-ignored-at-checkout#261175 "Hi, Yes, if the customer is trying to modify the quantity outside the limits, the product can be removed. I have an open task for HikaShop 3 in order to improve the system and provide a more logical approach. So right now if you update to HikaShop 3 (in a test/pre-production website ; it is a major release you should not perform an update in a live site like that) you will still have the issue but I hope to fix it soon. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago |
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