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# Profile for tomphillipspcs
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- **User Type:** User
- **Register Date:** 01 Dec 2015
- **Last login:** 5 years 7 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 12:41
- **Posts:** 39
- **Profile views:** 140
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
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# tomphillipspcs recent posts (39 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330492) | [Restricting a shipping method to country - I cant see my zone in restrictions](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330492 "-- HikaShop version -- : HikaShop Business 4.4.0 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.3 Restricting a shipping method to country - I seem to have run into problems So my "Europe" shipping option seems to be available to select even if you put USA as your address - I have looked at the ZONES option in the shipping method restrictions but I can't see the "shipping zone" (EU shipping zone I created ) I wish to restrict it to - see screenshot. Where am I going wrong?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 7 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330514 "Hello, Actually, there is a good chance that in fact, your shipping zone is there but without its name, let's detail what we mean : In your Screenshot you haven't fill the "Name in English", and this is the name use to display in your Zone tree. A little like this previous idea, we invite you to fill as well these inputs "Code 2 letters" & "Code 3 letters" in order to avoid this kind of issue in other page or use. Hope this will help you to solve your issue. Regards") 5 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:484 | [Last Post](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330514 "Hello, Actually, there is a good chance that in fact, your shipping zone is there but without its name, let's detail what we mean : In your Screenshot you haven't fill the "Name in English", and this is the name use to display in your Zone tree. A little like this previous idea, we invite you to fill as well these inputs "Code 2 letters" & "Code 3 letters" in order to avoid this kind of issue in other page or use. Hope this will help you to solve your issue. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 5 years 7 months ago |
| [](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330464) | [Restricting a shipping method to country - I cant see my zone in restrictions](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330464 "-- HikaShop version -- : HikaShop Business 4.4.0 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.3 Restricting a shipping method to country - I seem to have run into problems So my "Europe" shipping option seems to be available to select even if you put USA as your address - I have looked at the ZONES option in the shipping method restrictions but I can't see the "shipping zone" (EU shipping zone I created ) I wish to restrict it to - see screenshot. Where am I going wrong?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 years 7 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330514 "Hello, Actually, there is a good chance that in fact, your shipping zone is there but without its name, let's detail what we mean : In your Screenshot you haven't fill the "Name in English", and this is the name use to display in your Zone tree. A little like this previous idea, we invite you to fill as well these inputs "Code 2 letters" & "Code 3 letters" in order to avoid this kind of issue in other page or use. Hope this will help you to solve your issue. Regards") 5 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:484 | [Last Post](/forum/25-install-update/902112-restricting-a-shipping-method-to-country-i-cant-see-my-zone-in-restrictions#330514 "Hello, Actually, there is a good chance that in fact, your shipping zone is there but without its name, let's detail what we mean : In your Screenshot you haven't fill the "Name in English", and this is the name use to display in your Zone tree. A little like this previous idea, we invite you to fill as well these inputs "Code 2 letters" & "Code 3 letters" in order to avoid this kind of issue in other page or use. Hope this will help you to solve your issue. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 5 years 7 months ago |
| [](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329002) | [EU tax for product total of £120 or less](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329002 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 How do I set up EU sales tax of 20% only if products total less that £135 Above that the sale is treated as an export I have EU sales tax already set up but don't want it applied above the £135 total Orders from the EU under £135 VAT charged at point of sale Orders from the EU over £135 receiving customs to charge import tax. Apparently there is a EU wide tax return due to be launched in July by the EU.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:885 | [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago |
| [](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#328984) | [EU tax for product total of £120 or less](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#328984 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 How do I set up EU sales tax of 20% only if products total less that £135 Above that the sale is treated as an export I have EU sales tax already set up but don't want it applied above the £135 total Orders from the EU under £135 VAT charged at point of sale Orders from the EU over £135 receiving customs to charge import tax. Apparently there is a EU wide tax return due to be launched in July by the EU.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:885 | [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago |
| [](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#328958) | [EU tax for product total of £120 or less](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#328958 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 How do I set up EU sales tax of 20% only if products total less that £135 Above that the sale is treated as an export I have EU sales tax already set up but don't want it applied above the £135 total Orders from the EU under £135 VAT charged at point of sale Orders from the EU over £135 receiving customs to charge import tax. Apparently there is a EU wide tax return due to be launched in July by the EU.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 5 years 8 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") 5 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:885 | [Last Post](/forum/40-taxes/901799-eu-tax-for-product-total-of-lb120-or-less#329010 "Hi, The next version is to be released in February. You can contact TsukiDev.com They are close partners of us and have done many developments of small plugins like this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 8 months ago |
| [](/forum/35-orders-management/901656-add-tracking-number-to-shipped-email#328251) | [add tracking number to shipped email](/forum/35-orders-management/901656-add-tracking-number-to-shipped-email#328251 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.2.34 I've looked through documentation on adding tracking number to "shipped" email I can't see tracking number as a field though? How is this done?") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 5 years 9 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/35-orders-management/901656-add-tracking-number-to-shipped-email#328252 "Hi, There is indeed no such field by default. However, you can just create one via the menu Display>Custom fields. In its settings, you'll be able to configure where you want to display the field so that you can enter the information in it on the order management in the backend and have it appear in the notification emails.") 5 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:643 | [Last Post](/forum/35-orders-management/901656-add-tracking-number-to-shipped-email#328252 "Hi, There is indeed no such field by default. However, you can just create one via the menu Display>Custom fields. In its settings, you'll be able to configure where you want to display the field so that you can enter the information in it on the order management in the backend and have it appear in the notification emails.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 9 months ago |
| [](/forum/30-integrations/901104-linking-to-ukmail-dhl-and-royalmail#325377) | [Linking to UKMail/DHL and Royalmail](/forum/30-integrations/901104-linking-to-ukmail-dhl-and-royalmail#325377 "-- HikaShop version -- : 4.3 My customer is asking for order info to be sent direct from hikashop to UKMail/DHL and also Royalmail UK mail use a service called gb.inxpress.com/ But they don;t have a solution for hikashop I am looking for something to be developed to do this - any advice on how to procede would be welcomed.") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 5 years 11 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/30-integrations/901104-linking-to-ukmail-dhl-and-royalmail#325383 "Hi, You can find developer partners on our partners page: www.hikashop.com/home/our-partners.html We can also work on this for you, as we did with other integration plugins. You can use our contact form to request a quote: www.hikashop.com/support/contact-us.html Note that to be able to provide a quote on that development, we'll need access to the integration documentation from your provider. I couldn't find anything directly on their website. So before contacting anyone, I think the first thing to do is to contact them to get such documentation as any developer won't be able to give you a quote without it.") 5 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:829 | [Last Post](/forum/30-integrations/901104-linking-to-ukmail-dhl-and-royalmail#325383 "Hi, You can find developer partners on our partners page: www.hikashop.com/home/our-partners.html We can also work on this for you, as we did with other integration plugins. You can use our contact form to request a quote: www.hikashop.com/support/contact-us.html Note that to be able to provide a quote on that development, we'll need access to the integration documentation from your provider. I couldn't find anything directly on their website. So before contacting anyone, I think the first thing to do is to contact them to get such documentation as any developer won't be able to give you a quote without it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 11 months ago |
| [](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323688) | [Paypal Express Payments - how to return to Hikashop to add postage](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323688 "-- HikaShop version -- : HikaShop Business 4.0.2 -- Joomla version -- : 3.6.5 -- PHP version -- : PHP 7.0.33 -- Browser(s) name and version -- : Chrome I am told it is possible to add postage to an order before final payment is made (paypal tech support). But I have no idea how to implement this. Is there a guide or information regarding this aspect as without it the express checkout is rather pointless if you need to add postage based on address (country) that is calculated in Hikashop. Paypal say: "If Express checkout is in the early position (before any form filling)- shipping should be added after returning from PayPal to the return_url parameter that is set in SetExpresssCheckout API call. The final DoExpressCheckout API call figure is then amended if necessary and buyer clicks “confirm order” to complete. When Express checkout is added at the end of the checkout all the billing & shipping information entered on the site is passed in directly and the address can then not be changed when they redirect. This is the way it is integrated for all of our partners , of which hikashop is one. As you can see when it is in the early or shortcut position it removes form filling for buyers."") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 6 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323705 "Hi, Well, you would need to add the "shipping" view that you deleted to your checkout workflow. You can do that in the "green" new view area. Also, if your products don't have a weight, you need to make sure that the "force shipping regardless of weight" setting is activated. Also, as I understand, you want to only allow your customers to access the "pay with paypal express" button after the address/shipping has been entered. So you should add a second step to your checkout and move the "cart" view to that second step so that the paypal express button only appears on the second step, after the customer has his shipping fee calculated on the first step.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1290 | [Last Post](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323705 "Hi, Well, you would need to add the "shipping" view that you deleted to your checkout workflow. You can do that in the "green" new view area. Also, if your products don't have a weight, you need to make sure that the "force shipping regardless of weight" setting is activated. Also, as I understand, you want to only allow your customers to access the "pay with paypal express" button after the address/shipping has been entered. So you should add a second step to your checkout and move the "cart" view to that second step so that the paypal express button only appears on the second step, after the customer has his shipping fee calculated on the first step.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago |
| [](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#305674) | [Paypal Express Payments - how to return to Hikashop to add postage](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#305674 "-- HikaShop version -- : HikaShop Business 4.0.2 -- Joomla version -- : 3.6.5 -- PHP version -- : PHP 7.0.33 -- Browser(s) name and version -- : Chrome I am told it is possible to add postage to an order before final payment is made (paypal tech support). But I have no idea how to implement this. Is there a guide or information regarding this aspect as without it the express checkout is rather pointless if you need to add postage based on address (country) that is calculated in Hikashop. Paypal say: "If Express checkout is in the early position (before any form filling)- shipping should be added after returning from PayPal to the return_url parameter that is set in SetExpresssCheckout API call. The final DoExpressCheckout API call figure is then amended if necessary and buyer clicks “confirm order” to complete. When Express checkout is added at the end of the checkout all the billing & shipping information entered on the site is passed in directly and the address can then not be changed when they redirect. This is the way it is integrated for all of our partners , of which hikashop is one. As you can see when it is in the early or shortcut position it removes form filling for buyers."") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 7 years 6 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323705 "Hi, Well, you would need to add the "shipping" view that you deleted to your checkout workflow. You can do that in the "green" new view area. Also, if your products don't have a weight, you need to make sure that the "force shipping regardless of weight" setting is activated. Also, as I understand, you want to only allow your customers to access the "pay with paypal express" button after the address/shipping has been entered. So you should add a second step to your checkout and move the "cart" view to that second step so that the paypal express button only appears on the second step, after the customer has his shipping fee calculated on the first step.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1290 | [Last Post](/forum/29-payment-methods/897294-paypal-express-payments-how-to-return-to-hikashop-to-add-postage#323705 "Hi, Well, you would need to add the "shipping" view that you deleted to your checkout workflow. You can do that in the "green" new view area. Also, if your products don't have a weight, you need to make sure that the "force shipping regardless of weight" setting is activated. Also, as I understand, you want to only allow your customers to access the "pay with paypal express" button after the address/shipping has been entered. So you should add a second step to your checkout and move the "cart" view to that second step so that the paypal express button only appears on the second step, after the customer has his shipping fee calculated on the first step.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago |
| [](/forum/27-checkout/889107-hikashop-google-analytics-plugin#263694) | [Hikashop Google Analytics Plugin](/forum/27-checkout/889107-hikashop-google-analytics-plugin#263694 "-- url of the page with the problem -- : carradice.co.uk -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6 -- PHP version -- : 5.3.2 -- Browser(s) name and version -- : chrome Is it possible to remove or indicate cancelled orders? Or not to record orders until they are confirmed? There is mention of this in analytics developers system") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 7 months ago, by [tomphillipspcs](/forum/user/39857-tomphillipspcs "View tomphillipspcs's Profile") [Last Post](/forum/27-checkout/889107-hikashop-google-analytics-plugin#263697 "Hi, HikaShop only add confirmed order to the analytics. So if an order is cancelled before being confirmed, it shouldn't show up in GA. I see that they have some trick to add a reversal order when an order is cancelled: support.google.com/analytics/answer/1037443?hl=en That would be possible to implement in the future, but it's not something we can easily add.") 9 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:695 | [Last Post](/forum/27-checkout/889107-hikashop-google-analytics-plugin#263697 "Hi, HikaShop only add confirmed order to the analytics. So if an order is cancelled before being confirmed, it shouldn't show up in GA. I see that they have some trick to add a reversal order when an order is cancelled: support.google.com/analytics/answer/1037443?hl=en That would be possible to implement in the future, but it's not something we can easily add.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 7 months ago |
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