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# Profile for adamells
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[](/forum/user/39863-adamells "View adamells's Profile")
**[ Offline](/forum/user/39863-adamells)**
- **User Type:** User
- **Register Date:** 02 Dec 2015
- **Last login:** 1 month 3 weeks ago
- **Time Zone:** UTC +0:00
- **Local Time:** 12:42
- **Posts:** 4
- **Profile views:** 85
- **Gender:** Unknown
- **Birthdate:** Unknown
- **Medals:** Hikaserial Standard Hikashop Business
- Posts
# adamells recent posts (4 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314233) | [Geographic Sales display incorrect](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314233 "-- HikaShop version -- : 4.2.2 I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most. I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this? Also is it possible to limit which products are included or should I switch to old dashboard in that situation? Thank you, Adam") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 10 months ago, by [adamells](/forum/user/39863-adamells "View adamells's Profile") [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") 6 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4 Views:1315 | [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 9 months ago |
| [](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314232) | [Geographic Sales display incorrect](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314232 "-- HikaShop version -- : 4.2.2 I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most. I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this? Also is it possible to limit which products are included or should I switch to old dashboard in that situation? Thank you, Adam") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 10 months ago, by [adamells](/forum/user/39863-adamells "View adamells's Profile") [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") 6 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4 Views:1315 | [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 9 months ago |
| [](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314219) | [Geographic Sales display incorrect](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314219 "-- HikaShop version -- : 4.2.2 I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most. I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this? Also is it possible to limit which products are included or should I switch to old dashboard in that situation? Thank you, Adam") Category: [Reports & Statistics](/forum/36-reports-statistics "All there is to know about reports and statisctics") Topic started 6 years 10 months ago, by [adamells](/forum/user/39863-adamells "View adamells's Profile") [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") 6 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4 Views:1315 | [Last Post](/forum/36-reports-statistics/898899-geographic-sales-display-incorrect#314239 "Hello, Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you. www.hikashop.com/support/contact-us.html Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 9 months ago |
| [](/forum/15-general-talk-about-hikaserial/876552-hikaserial-does-not-generate-multiple-serials#224162) | [Hikaserial does not generate multiple serials](/forum/15-general-talk-about-hikaserial/876552-hikaserial-does-not-generate-multiple-serials#224162 "-- url of the page with the problem -- : www.bapteme.air.tousenvol.com -- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.4.0 -- PHP version -- : 5.6 Hello I use Hikaserial to generate ' Gift card ' with attachserial plugin. The gift card is sent by email to customer according to the item he bought. Everything work properly if customer has bought only 1 item, then he received 1 gift card with 1 serial. If the customer buys 2 items i would like he receives 2 gift cards with 2 different serials. I tried to enable ' Link product quantity ' but when this option is enabled the customer received 2 separates email his 2 items but serials are identical for each item and this is not good. I need the customer gets 2 emails : each email should contain only one item with a dedicated its serial 2 items bought should generate : 1 or 2 emails ( i don't mind ) but i need there will have 2 gifts card with 2 differents serials. Many thanks for your help,") Category: [General talk about HikaSerial](/forum/15-general-talk-about-hikaserial "Suggest your feature requests and ideas for HikaSerial") Topic started 11 years 6 months ago, by [lcoulon](/forum/user/24572-lcoulon "View lcoulon's Profile") [Last Post](/forum/15-general-talk-about-hikaserial/876552-hikaserial-does-not-generate-multiple-serials#225301 "Hi, I performed a lot of test ; I can see clearly the problem in your website but I can't reproduce it in my local websites. I made various tests ; tried with packs on variants and pack on the main product. Without having the possibility to reproduce the issue ; I can't understand what is the problem and provide a fix. I removed the packs from the variants (only one didn't have a pack) and check that the main product right have a pack. I also installed the latest package of HikaSerial in your website in order to be sure that you right have the latest version. But I clearly don't understand why that association is not going well on the order creation (and works with "refresh association" ) when it is working fine the first time during my tests (with also a free order directly confirmed at the creation). Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14 Views:3925 | [Last Post](/forum/15-general-talk-about-hikaserial/876552-hikaserial-does-not-generate-multiple-serials#225301 "Hi, I performed a lot of test ; I can see clearly the problem in your website but I can't reproduce it in my local websites. I made various tests ; tried with packs on variants and pack on the main product. Without having the possibility to reproduce the issue ; I can't understand what is the problem and provide a fix. I removed the packs from the variants (only one didn't have a pack) and check that the main product right have a pack. I also installed the latest package of HikaSerial in your website in order to be sure that you right have the latest version. But I clearly don't understand why that association is not going well on the order creation (and works with "refresh association" ) when it is working fine the first time during my tests (with also a free order directly confirmed at the creation). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago |
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