[Skip to main content](#vessel-content) # Profile for hexcodc ## [![hexcodc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39903-hexcodc "View hexcodc's Profile") **[ Offline](/forum/user/39903-hexcodc)** - **User Type:** User - **Register Date:** 04 Dec 2015 - **Last login:** 9 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 12:22 - **Posts:** 42 - **Profile views:** 166 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # hexcodc's recent posts (42 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232555) | [Can't change points discount and used in order](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232555 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.50 Hi, I would like to change the point discount and point used in the edit order page, but i can't a way to edit (see attached). There is a not of situation where you may need to change the point discount for the customer. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 7 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1032 | [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232079) | [Can't change points discount and used in order](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232079 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.50 Hi, I would like to change the point discount and point used in the edit order page, but i can't a way to edit (see attached). There is a not of situation where you may need to change the point discount for the customer. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 7 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1032 | [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231944) | [Can't change points discount and used in order](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231944 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.50 Hi, I would like to change the point discount and point used in the edit order page, but i can't a way to edit (see attached). There is a not of situation where you may need to change the point discount for the customer. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 7 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1032 | [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231788) | [Can't change points discount and used in order](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231788 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.50 Hi, I would like to change the point discount and point used in the edit order page, but i can't a way to edit (see attached). There is a not of situation where you may need to change the point discount for the customer. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 7 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1032 | [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231674) | [current points earned and spent configuration](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231674 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.8.4 -- PHP version -- : 5.5.3 Hi, I finally configured the userpoint plugin close to the way i want, but i still have an issue with the points. It seems that the points spent and earned are based on the price after tax rather than before. i have long having an issue with the product price as it always appears with tax. I have a few questions below. 1. How can i configure the points to calculate on product price before tax? 2. If i used Hikashop user point instead of Alphauserpoints. can i have the point displayed on the front page too 3. can i set expiry date on points earned. I have attached the print screens of the configurations hopefully you can find out the issue. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231681 "Hi, Thank you for your feedback. We'll take it into account for future improvements of the points system.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:1702 | [Last Post](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231681 "Hi, Thank you for your feedback. We'll take it into account for future improvements of the points system.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231538) | [Can't change points discount and used in order](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#231538 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.50 Hi, I would like to change the point discount and point used in the edit order page, but i can't a way to edit (see attached). There is a not of situation where you may need to change the point discount for the customer. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 7 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1032 | [Last Post](/forum/35-orders-management/882673-cant-change-points-discount-and-used-in-order#232580 "Hi, 1. Could you also please answer all my questions so that we get a better understanding of what's going on ? Do you ahve the problem when you edit the address ? When you edit a product of the order ? When you edit the additinals ? Do you also have the problem if you just save the product information without changing it ? 2. You're getting it backward. The coupon amount is subsctracted. The problem is that you set a negative value for your coupon. So 100 - - 50 = 150 and not 50. You need to add a positive value in your coupon if you want to reduce the total amount since the coupon value is substracted.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231430) | [current points earned and spent configuration](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231430 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.8.4 -- PHP version -- : 5.5.3 Hi, I finally configured the userpoint plugin close to the way i want, but i still have an issue with the points. It seems that the points spent and earned are based on the price after tax rather than before. i have long having an issue with the product price as it always appears with tax. I have a few questions below. 1. How can i configure the points to calculate on product price before tax? 2. If i used Hikashop user point instead of Alphauserpoints. can i have the point displayed on the front page too 3. can i set expiry date on points earned. I have attached the print screens of the configurations hopefully you can find out the issue. Regards, Gary") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231681 "Hi, Thank you for your feedback. We'll take it into account for future improvements of the points system.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:1702 | [Last Post](/forum/35-orders-management/882062-current-points-earned-and-spent-configuration#231681 "Hi, Thank you for your feedback. We'll take it into account for future improvements of the points system.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231068) | [2.6.1 update has caused alphauserpoints problem](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231068 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231092 "Hi, 1. The menu items is something handled by Joomla. I suppose that there is a problem with the data structure of the menu items. Try the "rebuild" button of the Joomla menu manager and install again AlphaUserPoints, or do it before the install of the update of HikaShop (if you can go back to the situation before the update). 2. I don't think that the problem comes from the update of HikaShop. I don't see why ? HikaShop doesn't interact with AUP when you edit a point transaction. So it's a problem of AUP. If uninstalling/installing AUP solves the issue, then I guess it's a good solution.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:619 | [Last Post](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231092 "Hi, 1. The menu items is something handled by Joomla. I suppose that there is a problem with the data structure of the menu items. Try the "rebuild" button of the Joomla menu manager and install again AlphaUserPoints, or do it before the install of the update of HikaShop (if you can go back to the situation before the update). 2. I don't think that the problem comes from the update of HikaShop. I don't see why ? HikaShop doesn't interact with AUP when you edit a point transaction. So it's a problem of AUP. If uninstalling/installing AUP solves the issue, then I guess it's a good solution.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231067) | [2.6.1 update has caused alphauserpoints problem](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231067 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231092 "Hi, 1. The menu items is something handled by Joomla. I suppose that there is a problem with the data structure of the menu items. Try the "rebuild" button of the Joomla menu manager and install again AlphaUserPoints, or do it before the install of the update of HikaShop (if you can go back to the situation before the update). 2. I don't think that the problem comes from the update of HikaShop. I don't see why ? HikaShop doesn't interact with AUP when you edit a point transaction. So it's a problem of AUP. If uninstalling/installing AUP solves the issue, then I guess it's a good solution.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:619 | [Last Post](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231092 "Hi, 1. The menu items is something handled by Joomla. I suppose that there is a problem with the data structure of the menu items. Try the "rebuild" button of the Joomla menu manager and install again AlphaUserPoints, or do it before the install of the update of HikaShop (if you can go back to the situation before the update). 2. I don't think that the problem comes from the update of HikaShop. I don't see why ? HikaShop doesn't interact with AUP when you edit a point transaction. So it's a problem of AUP. If uninstalling/installing AUP solves the issue, then I guess it's a good solution.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/33-customers/882365-user-custom-field-table-display-limited-to#230913) | [user custom field table - Display limited to](/forum/33-customers/882365-user-custom-field-table-display-limited-to#230913 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.30 Hi, I have updated the version to 2.6.1 but it still doesn't solve the "display limited to" feature in the user table, the data field supposed to be hidden is visible no matter the action and the value input is. However,it works in the product table. Gary") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 10 years 8 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/33-customers/882365-user-custom-field-table-display-limited-to#230923 "Hi, There are 6 files with several modifications in each. That's why I didn't gave them as it would be a whole mess. As I said, the modifications are included in the package on our website. Your can download it via the menu My account>My subscriptions and install it on your website. That will replace the files and you'll get the modifications automatically.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1241 | [Last Post](/forum/33-customers/882365-user-custom-field-table-display-limited-to#230923 "Hi, There are 6 files with several modifications in each. That's why I didn't gave them as it would be a whole mess. As I said, the modifications are included in the package on our website. Your can download it via the menu My account>My subscriptions and install it on your website. That will replace the files and you'll get the modifications automatically.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.139 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)