[Skip to main content](#vessel-content) # Profile for haur0214 ## [![haur0214's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39931-haur0214 "View haur0214's Profile") **[ Offline](/forum/user/39931-haur0214)** - **User Type:** User - **Register Date:** 07 Dec 2015 - **Last login:** 9 years 3 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 11:52 - **Posts:** 29 - **Profile views:** 123 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # haur0214's recent posts (29 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/37-import-export-csv-xls/888083-update-product-quantity-with-1-turns-out-unlimited#258419) | [Update product\_quantity with -1 turns out unlimited](/forum/37-import-export-csv-xls/888083-update-product-quantity-with-1-turns-out-unlimited#258419 "-- HikaShop version -- : 2.6.4 Dear support, We encounter that when we import csv file to update product_quantity (with 'Update the product quantity instead of replacing it' turns on), product quantity become unlimited instead of deduct 1 from current product quantity. Is this a bug or we have another solution to have this problem solve? Thank you :)") Category: [Import & Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here") Topic started 9 years 9 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/37-import-export-csv-xls/888083-update-product-quantity-with-1-turns-out-unlimited#258446 "Hi, Mmm well it's not really a bug. This allows to you update the quantity to unlimited as -1 means unlimited in HikaShop. The problem is that you can't decrease the quantity with the 'Update the product quantity instead of replacing it' option turned on. If you want to change that, you can replace the line: if(JRequest::getInt('update_product_quantity','0') && $field=='product_quantity' && $product->product_quantity != -1){ to: if(JRequest::getInt('update_product_quantity','0') && $field=='product_quantity'){ in the file administrator/components/com_hikashop/helpers/import.php") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1531 | [Last Post](/forum/37-import-export-csv-xls/888083-update-product-quantity-with-1-turns-out-unlimited#258446 "Hi, Mmm well it's not really a bug. This allows to you update the quantity to unlimited as -1 means unlimited in HikaShop. The problem is that you can't decrease the quantity with the 'Update the product quantity instead of replacing it' option turned on. If you want to change that, you can replace the line: if(JRequest::getInt('update_product_quantity','0') && $field=='product_quantity' && $product->product_quantity != -1){ to: if(JRequest::getInt('update_product_quantity','0') && $field=='product_quantity'){ in the file administrator/components/com_hikashop/helpers/import.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/4-how-to/887035-user-point-payment-method-user-point-change-based-on-currency-rate#252995) | [User point payment method - user point change based on currency rate](/forum/4-how-to/887035-user-point-payment-method-user-point-change-based-on-currency-rate#252995 "-- HikaShop version -- : 2.6.4 Hi, We are trying to achieve something like this: User point payment converts pay rate based on currency. For example, User get 50 points by purchase an item worth MYR50 and MYR is the main currency. When user pays with SGD, the user point divide by currency rate which is 50points / 3(SGD rate). We tried to restrict two userpoint payment method based on currency but it seems two userpoint payment method does not work and only one userpoint payment method allowed. Can we do it in other way to solve this? Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 6 days ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/887035-user-point-payment-method-user-point-change-based-on-currency-rate#253064 "Hi, I'm not following you. You want to give points to customers upon purchase right ? In that case, you don't want to configure user points payment methods via the menu System>Payment methods but you want to configure user points plugin instances via the menu System>Plugins. So I'm not sure why you're talking about payment methods. Also, normally, the system automatically convert the total amount of the order in the main currency so that it can then apply the points/main currency rate you configure in the user points plugin instance. So I don't think that you need several instances of the user points plugin in order to do that.") 10 years 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1187 | [Last Post](/forum/4-how-to/887035-user-point-payment-method-user-point-change-based-on-currency-rate#253064 "Hi, I'm not following you. You want to give points to customers upon purchase right ? In that case, you don't want to configure user points payment methods via the menu System>Payment methods but you want to configure user points plugin instances via the menu System>Plugins. So I'm not sure why you're talking about payment methods. Also, normally, the system automatically convert the total amount of the order in the main currency so that it can then apply the points/main currency rate you configure in the user points plugin instance. So I don't think that you need several instances of the user points plugin in order to do that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 5 days ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#250134) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#250134 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249764) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249764 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249682) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249682 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249678) | [Wishlist does not pass characteristics to Cart](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249678 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- Browser(s) name and version -- : Google Chrome Hi, We met a problem that when we convert cart to wishlist, the wishlist item actually contains characteristics data, but after we select it and checkout, the item does not contains anymore characteristics data. Is there any available method to deal with this problem? Thanks Haur") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 1 month ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249692 "Hello, Note that I haven't backend access, and there is no way to add product in wishlist, and so right now I'm unable to reproduce your issue on your test website, and process some tests. But, apparently some corrections patch was made with the HikaShop 2.6.4 on characteristics & Variants. Can you try to update your HikaShop to 2.6.4 version in order to see if that solve your issue ? Awaiting news from you. Regards") 10 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:1172 | [Last Post](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249692 "Hello, Note that I haven't backend access, and there is no way to add product in wishlist, and so right now I'm unable to reproduce your issue on your test website, and process some tests. But, apparently some corrections patch was made with the HikaShop 2.6.4 on characteristics & Variants. Can you try to update your HikaShop to 2.6.4 version in order to see if that solve your issue ? Awaiting news from you. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 1 month ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249371) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249371 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249315) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#249315 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249228) | [Wishlist does not pass characteristics to Cart](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249228 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- Browser(s) name and version -- : Google Chrome Hi, We met a problem that when we convert cart to wishlist, the wishlist item actually contains characteristics data, but after we select it and checkout, the item does not contains anymore characteristics data. Is there any available method to deal with this problem? Thanks Haur") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 1 month ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249692 "Hello, Note that I haven't backend access, and there is no way to add product in wishlist, and so right now I'm unable to reproduce your issue on your test website, and process some tests. But, apparently some corrections patch was made with the HikaShop 2.6.4 on characteristics & Variants. Can you try to update your HikaShop to 2.6.4 version in order to see if that solve your issue ? Awaiting news from you. Regards") 10 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:1172 | [Last Post](/forum/4-how-to/886289-wishlist-does-not-pass-characteristics-to-cart#249692 "Hello, Note that I haven't backend access, and there is no way to add product in wishlist, and so right now I'm unable to reproduce your issue on your test website, and process some tests. But, apparently some corrections patch was made with the HikaShop 2.6.4 on characteristics & Variants. Can you try to update your HikaShop to 2.6.4 version in order to see if that solve your issue ? Awaiting news from you. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 1 month ago | | [](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#248615) | [Product with variants do not gain userpoints](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#248615 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- Browser(s) name and version -- : Google Chrome Hi support, We set up a User point plugin in Hikashop and the setting is 1MYR to 1 point. We tried to checkout two products - product A with no variant and product B with variant. When the order has confirmed, we took a look at AUP activities and we found that user can only receive product A's point but no point from product B. Both products are set into two categories - Dress and Skirts. We hope to hear from you soon. Thank you.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 10 years 2 months ago, by [haur0214](/forum/user/39931-haur0214 "View haur0214's Profile") [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:1686 | [Last Post](/forum/4-how-to/886144-product-with-variants-do-not-gain-userpoints#251573 "Hi, Sorry for the delay. We found the issue and added a patch on our end. Download the install package on our website and install it on yours and it will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.156 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)