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#  Profile for jpeters

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[![jpeters's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40270-jpeters "View jpeters's Profile")

**[ Offline](/forum/user/40270-jpeters)**

- **User Type:** User

- **Register Date:** 09 Jan 2016
- **Last login:** 10 years 9 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 09:33

- **Posts:** 1
- **Profile views:** 15

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  jpeters recent posts  (1 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/881450-custom-order-number-not-on-payment-gateway#225959) | [custom order number not on payment gateway](/forum/27-checkout/881450-custom-order-number-not-on-payment-gateway#225959 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : no error.. just a issue  i am using a custom order and invoice number format. Order number format: ord-{id size=&quot;5&quot;}/{date format=&quot;m/Y&quot;} Invoice number format: inv-{id size=&quot;5&quot;}/{date format=&quot;m/Y&quot;} this is working everywhere, but when a customer checks out the wrong format order number is given to the payment gateway.. It's still the basis order number .. #17 and not ord-00017/01/2016  how to fix this.. otherwise its misleading for the customer and matching orders, payments, etc.. in the hikashop order overview the custom order and invoice number are correct. on the invoice also..")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 9 months ago, by [jpeters](/forum/user/40270-jpeters "View jpeters's Profile")       [Last Post](/forum/27-checkout/881450-custom-order-number-not-on-payment-gateway#226017 "Hi,  Depending the payment method, the order number is not yet available when the payment is made. And for almost every payment methods, except rare configuration cases, the &quot;invoice number&quot; is not available because you need to confirm the order to get it.  And when a payment method use the Order ID ; it will use the order ID and not the order number.  Your issue is not related to HikaShop or his features ; it is more related to the payment plugin you're using.  Regards,") 10 years 9 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:472 | [Last Post](/forum/27-checkout/881450-custom-order-number-not-on-payment-gateway#226017 "Hi,  Depending the payment method, the order number is not yet available when the payment is made. And for almost every payment methods, except rare configuration cases, the &quot;invoice number&quot; is not available because you need to confirm the order to get it.  And when a payment method use the Order ID ; it will use the order ID and not the order number.  Your issue is not related to HikaShop or his features ; it is more related to the payment plugin you're using.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      10 years 9 months ago |

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