[Skip to main content](#vessel-content) # Profile for syno ## [![syno's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40370-syno "View syno's Profile") **[ Offline](/forum/user/40370-syno)** - **User Type:** User - **Register Date:** 12 Jan 2016 - **Last login:** 7 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 18:14 - **Posts:** 30 - **Profile views:** 151 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # syno's recent posts (30 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148) | [Wrong brand in product page module](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "-- url of the page with the problem -- : weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er -- HikaShop version -- : 3.4 -- Joomla version -- : 3.8 Hello, each product page shows a module with products of the same manufacturer/brand. this worked for 2 years. But now if you create a new product, the module shows products of a different manufacturer. Old products are still showing the correct items/brands. Please see the links: manufacturer "Thörle" correct: weinpalais.de/weine/deutschland/rheinhes...der-trocken-2016-1er manufacturer "Riffel" shows products of manuifacturer "ca maiol" wrong weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er Thank you for your help!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 1 week ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") 8 years 1 week ago by [syno](/forum/user/40370-syno "View syno's Profile") | Replies:5 Views:466 | [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") by [syno](/forum/user/40370-syno "View syno's Profile") 8 years 1 week ago | | [](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299060) | [Wrong brand in product page module](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299060 "-- url of the page with the problem -- : weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er -- HikaShop version -- : 3.4 -- Joomla version -- : 3.8 Hello, each product page shows a module with products of the same manufacturer/brand. this worked for 2 years. But now if you create a new product, the module shows products of a different manufacturer. Old products are still showing the correct items/brands. Please see the links: manufacturer "Thörle" correct: weinpalais.de/weine/deutschland/rheinhes...der-trocken-2016-1er manufacturer "Riffel" shows products of manuifacturer "ca maiol" wrong weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er Thank you for your help!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 1 week ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") 8 years 1 week ago by [syno](/forum/user/40370-syno "View syno's Profile") | Replies:5 Views:466 | [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") by [syno](/forum/user/40370-syno "View syno's Profile") 8 years 1 week ago | | [](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299009) | [Wrong brand in product page module](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299009 "-- url of the page with the problem -- : weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er -- HikaShop version -- : 3.4 -- Joomla version -- : 3.8 Hello, each product page shows a module with products of the same manufacturer/brand. this worked for 2 years. But now if you create a new product, the module shows products of a different manufacturer. Old products are still showing the correct items/brands. Please see the links: manufacturer "Thörle" correct: weinpalais.de/weine/deutschland/rheinhes...der-trocken-2016-1er manufacturer "Riffel" shows products of manuifacturer "ca maiol" wrong weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er Thank you for your help!") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 8 years 1 week ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") 8 years 1 week ago by [syno](/forum/user/40370-syno "View syno's Profile") | Replies:5 Views:466 | [Last Post](/forum/26-product-category-display/895942-wrong-brand-in-product-page-module#299148 "Nicolas, what can I say .... You are a lifesaver!!! Thank you so much! This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin. So thanks again for checking Best regards") by [syno](/forum/user/40370-syno "View syno's Profile") 8 years 1 week ago | | [](/forum/26-product-category-display/876447-error-message-in-hikashop-dashboard#298226) | [Error message in Hikashop dashboard](/forum/26-product-category-display/876447-error-message-in-hikashop-dashboard#298226 "-- url of the page with the problem -- : www.giofoto.it -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.35 -- Browser(s) name and version -- : Crome last version -- Error-message(debug-mod must be tuned on) -- : 1104 The SELECT would examine more than MAX_JOIN_SIZE rows; check your WHERE and use SET SQL_BIG_SELECTS=1 or SET MAX_JOIN_SIZE=# if the SELECT is okay SQL=SELECT *, SUM(order_product_quantity) as Total FROM joom3_hikashop_order as a LEFT JOIN joom3_hikashop_order_product as prod ON a.order_id=prod.order_id LEFT JOIN joom3_hikashop_product AS p ON p.product_id=prod.product_id LEFT JOIN joom3_hikashop_product_category as cat ON cat.product_id=p.product_id OR cat.product_id=p.product_parent_id LEFT JOIN joom3_hikashop_category as c ON cat.category_id=c.category_id WHERE a.order_created > 1428935141 AND a.order_created Good morning, after changing the hosting service by clicking on components and Hikashop, when I should view the dashboard with statistics and different, it gives me this message. The problem seems to be a limit of db, who tell me that they can not change, there is a system to get around this limit? thanks") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 6 months ago, by [gioferrario@gmail.com](/forum/user/35746-gioferrario-gmail-com "View gioferrario@gmail.com's Profile") [Last Post](/forum/26-product-category-display/876447-error-message-in-hikashop-dashboard#316288 "Hi, This error appears because some of the queries on that page require a lot of joins, more than your server configuration allows for. To fix this, you need to increase the value of MAX_JOIN_SIZE or set the value of SQL_BIG_SELECTS to 1 in the my.cnf file of your MySQL server. If you have your own dedicated server, your server administrator should be able to do this. If not, you should check with your hosting provider support about what to do.") 6 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:783 | [Last Post](/forum/26-product-category-display/876447-error-message-in-hikashop-dashboard#316288 "Hi, This error appears because some of the queries on that page require a lot of joins, more than your server configuration allows for. To fix this, you need to increase the value of MAX_JOIN_SIZE or set the value of SQL_BIG_SELECTS to 1 in the my.cnf file of your MySQL server. If you have your own dedicated server, your server administrator should be able to do this. If not, you should check with your hosting provider support about what to do.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 7 months ago | | [](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291307) | [Can't get shipping zones to work at all](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291307 "-- HikaShop version -- :3.2.2 -- Joomla version -- : 3.7 -- PHP version -- : 7.0 Hello Nicolas and Team, I am scratching my head for days now to get shipping zones for different countries to work. What I did so far: created new zone type "ship" added country to this zone added this zone as restriction in a manual shipping method Besides this i already have two custom manual shipping methods and those work as expected (no zones assigned!) Is there any other setting I am missing? I think I just have forgotten something. Thank you for your help! Regards, Syno") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:996 | [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291023) | [Can't get shipping zones to work at all](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291023 "-- HikaShop version -- :3.2.2 -- Joomla version -- : 3.7 -- PHP version -- : 7.0 Hello Nicolas and Team, I am scratching my head for days now to get shipping zones for different countries to work. What I did so far: created new zone type "ship" added country to this zone added this zone as restriction in a manual shipping method Besides this i already have two custom manual shipping methods and those work as expected (no zones assigned!) Is there any other setting I am missing? I think I just have forgotten something. Thank you for your help! Regards, Syno") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:996 | [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago | | [](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269498) | [No Hika option when I create a new menu item 'category listing'](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269498 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.0 Today I updated Joomla to 3.7.0. I dont get the 'Hika option' anymore when I create a new menu item 'category listing'. So I can't connect my Hikashop categories to the menu. Please an answer. Is this a bug? and is it possible to fix it or do I do something wrong. Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [henk de kip](/forum/user/40037-henk-de-kip "View henk de kip's Profile") [Last Post](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269511 "Hi, HikaShop 2.6.4 has not been made to be compatible with Joomla 3.7 since Joomla 3.7 didn't exist when it was released. That's why you get that error. Update to HikaShop 3.0.1 and it will work. If your subscription expired, you can go in the menu My account>My susbcriptions on our website and click on the renew link there to renew your subscription. Once renewed, download the install package and install it on your website and it will fix the problem. Note however that if you customized HikaShop, you might have some issues after the update as HikaShop 3 bring a lot of improvements and changes. So make sure that you first try on a copy of your website so that you can check that everything is still working after the update.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:2946 | [Last Post](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269511 "Hi, HikaShop 2.6.4 has not been made to be compatible with Joomla 3.7 since Joomla 3.7 didn't exist when it was released. That's why you get that error. Update to HikaShop 3.0.1 and it will work. If your subscription expired, you can go in the menu My account>My susbcriptions on our website and click on the renew link there to renew your subscription. Once renewed, download the install package and install it on your website and it will fix the problem. Note however that if you customized HikaShop, you might have some issues after the update as HikaShop 3 bring a lot of improvements and changes. So make sure that you first try on a copy of your website so that you can check that everything is still working after the update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#268470) | [No Hika option when I create a new menu item 'category listing'](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#268470 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.0 Today I updated Joomla to 3.7.0. I dont get the 'Hika option' anymore when I create a new menu item 'category listing'. So I can't connect my Hikashop categories to the menu. Please an answer. Is this a bug? and is it possible to fix it or do I do something wrong. Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 5 months ago, by [henk de kip](/forum/user/40037-henk-de-kip "View henk de kip's Profile") [Last Post](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269511 "Hi, HikaShop 2.6.4 has not been made to be compatible with Joomla 3.7 since Joomla 3.7 didn't exist when it was released. That's why you get that error. Update to HikaShop 3.0.1 and it will work. If your subscription expired, you can go in the menu My account>My susbcriptions on our website and click on the renew link there to renew your subscription. Once renewed, download the install package and install it on your website and it will fix the problem. Note however that if you customized HikaShop, you might have some issues after the update as HikaShop 3 bring a lot of improvements and changes. So make sure that you first try on a copy of your website so that you can check that everything is still working after the update.") 9 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:2946 | [Last Post](/forum/25-install-update/889984-no-hika-option-when-i-create-a-new-menu-item-category-listing#269511 "Hi, HikaShop 2.6.4 has not been made to be compatible with Joomla 3.7 since Joomla 3.7 didn't exist when it was released. That's why you get that error. Update to HikaShop 3.0.1 and it will work. If your subscription expired, you can go in the menu My account>My susbcriptions on our website and click on the renew link there to renew your subscription. Once renewed, download the install package and install it on your website and it will fix the problem. Note however that if you customized HikaShop, you might have some issues after the update as HikaShop 3 bring a lot of improvements and changes. So make sure that you first try on a copy of your website so that you can check that everything is still working after the update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 5 months ago | | [](/forum/27-checkout/889781-display-custom-field-in-checkout#267284) | [display custom field in checkout](/forum/27-checkout/889781-display-custom-field-in-checkout#267284 "-- HikaShop version -- : 264 -- Joomla version -- : 36 -- PHP version -- : 7 Hello, I made 4 custom fields of type "order" and now I am trying to show the all in the checkout process. The problem I have is that only the field is shown which was saved at last in the backend. To be more specific..... If I open my first custom field in the backend and save it, it is shown corre3ctly in the checkout. But then the other fields are gone. If I open and save my 4th custom field in the backend only the 4th field is shown and the others are gone. First I thought it is a caching problem but disabeling and deleting cache did not change anything. Is this a known problem? How can I fix this? Thank you for your help! Regards, Syno") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 6 months ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/27-checkout/889781-display-custom-field-in-checkout#267284 "Hello Nicolas, thank you for your help. You are right, changing this empty category did the trick. Thanky for support! Regards, Syno") 9 years 6 months ago by [syno](/forum/user/40370-syno "View syno's Profile") | Replies:4 Views:873 | [Last Post](/forum/27-checkout/889781-display-custom-field-in-checkout#267284 "Hello Nicolas, thank you for your help. You are right, changing this empty category did the trick. Thanky for support! Regards, Syno") by [syno](/forum/user/40370-syno "View syno's Profile") 9 years 6 months ago | | [](/forum/27-checkout/889781-display-custom-field-in-checkout#267249) | [display custom field in checkout](/forum/27-checkout/889781-display-custom-field-in-checkout#267249 "-- HikaShop version -- : 264 -- Joomla version -- : 36 -- PHP version -- : 7 Hello, I made 4 custom fields of type "order" and now I am trying to show the all in the checkout process. The problem I have is that only the field is shown which was saved at last in the backend. To be more specific..... If I open my first custom field in the backend and save it, it is shown corre3ctly in the checkout. But then the other fields are gone. If I open and save my 4th custom field in the backend only the 4th field is shown and the others are gone. First I thought it is a caching problem but disabeling and deleting cache did not change anything. Is this a known problem? How can I fix this? Thank you for your help! Regards, Syno") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 6 months ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/27-checkout/889781-display-custom-field-in-checkout#267284 "Hello Nicolas, thank you for your help. You are right, changing this empty category did the trick. Thanky for support! Regards, Syno") 9 years 6 months ago by [syno](/forum/user/40370-syno "View syno's Profile") | Replies:4 Views:873 | [Last Post](/forum/27-checkout/889781-display-custom-field-in-checkout#267284 "Hello Nicolas, thank you for your help. You are right, changing this empty category did the trick. Thanky for support! Regards, Syno") by [syno](/forum/user/40370-syno "View syno's Profile") 9 years 6 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.153 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)