[Skip to main content](#vessel-content) # Profile for gail ## [![gail's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40492-gail "View gail's Profile") **[ Offline](/forum/user/40492-gail)** - **User Type:** User - **Register Date:** 21 Jan 2016 - **Last login:** 9 years 10 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 08:08 - **Posts:** 8 - **Profile views:** 46 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # gail's recent posts (8 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257880) | [New Category doesn't appear on front end](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257880 "-- url of the page with the problem -- : www.thirdcoastcoffee.com/index.php -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Google Chrome I am maintaining a website I didn't build, but adding a new product category should be normal maintenance of any online store. Here's the problem: I created a new product category and published it and then created some new products within this category. These can be seen on the back end. But though the categories can be seen on the front in in the unfiltered array, the new category can NOT be seen on the front end. 4 categories previously existed when I inherited this site. They appear in a drop drown list under "Buy Coffee" tab (the HikaShop component). I will probably change this to "Buy Products" but first i need to add the new "Other Merchandise" category that I have just created and published. On the back end there are 5 categories (including the new Other Merchandise category) and the products are correctly assigned to it. In Joomla's Main Menu the original 4 categories are listed, but the new category is not listed. I don't know if I need to manually add the new category (Other Merchandise) to this list, but i also don't know how that would be done. How can i get the new category to be included on the drop down list of product categories?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 10 months ago, by [gail](/forum/user/40492-gail "View gail's Profile") [Last Post](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257931 "Hi, The dropdown you're talking about is not a list of your categories. It's a list of the menu items under the menu item "buy coffee". So it's normal that adding a category in HikaShop won't add an entry in that dropdown. Apparently, from what you're saying, each element in that dropdown is a menu item of the type HikaShop products listing or HikaShop categories listing, and each one's main category option is set to the category for which you want HikaShop to display the products when you click on it. So if you create a new category and its products and you want to be able to browse them from a new entrey in that dropdown, you need to create a new menu item of the type HikaShop products listing via the Joomla menu manager and set its main category setting to that new category you created.") 9 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:659 | [Last Post](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257931 "Hi, The dropdown you're talking about is not a list of your categories. It's a list of the menu items under the menu item "buy coffee". So it's normal that adding a category in HikaShop won't add an entry in that dropdown. Apparently, from what you're saying, each element in that dropdown is a menu item of the type HikaShop products listing or HikaShop categories listing, and each one's main category option is set to the category for which you want HikaShop to display the products when you click on it. So if you create a new category and its products and you want to be able to browse them from a new entrey in that dropdown, you need to create a new menu item of the type HikaShop products listing via the Joomla menu manager and set its main category setting to that new category you created.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 10 months ago | | [](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257879) | [New Category doesn't appear on front end](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257879 "-- url of the page with the problem -- : www.thirdcoastcoffee.com/index.php -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Google Chrome I am maintaining a website I didn't build, but adding a new product category should be normal maintenance of any online store. Here's the problem: I created a new product category and published it and then created some new products within this category. These can be seen on the back end. But though the categories can be seen on the front in in the unfiltered array, the new category can NOT be seen on the front end. 4 categories previously existed when I inherited this site. They appear in a drop drown list under "Buy Coffee" tab (the HikaShop component). I will probably change this to "Buy Products" but first i need to add the new "Other Merchandise" category that I have just created and published. On the back end there are 5 categories (including the new Other Merchandise category) and the products are correctly assigned to it. In Joomla's Main Menu the original 4 categories are listed, but the new category is not listed. I don't know if I need to manually add the new category (Other Merchandise) to this list, but i also don't know how that would be done. How can i get the new category to be included on the drop down list of product categories?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 10 months ago, by [gail](/forum/user/40492-gail "View gail's Profile") [Last Post](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257931 "Hi, The dropdown you're talking about is not a list of your categories. It's a list of the menu items under the menu item "buy coffee". So it's normal that adding a category in HikaShop won't add an entry in that dropdown. Apparently, from what you're saying, each element in that dropdown is a menu item of the type HikaShop products listing or HikaShop categories listing, and each one's main category option is set to the category for which you want HikaShop to display the products when you click on it. So if you create a new category and its products and you want to be able to browse them from a new entrey in that dropdown, you need to create a new menu item of the type HikaShop products listing via the Joomla menu manager and set its main category setting to that new category you created.") 9 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:659 | [Last Post](/forum/26-product-category-display/887975-new-category-doesnt-appear-on-front-end#257931 "Hi, The dropdown you're talking about is not a list of your categories. It's a list of the menu items under the menu item "buy coffee". So it's normal that adding a category in HikaShop won't add an entry in that dropdown. Apparently, from what you're saying, each element in that dropdown is a menu item of the type HikaShop products listing or HikaShop categories listing, and each one's main category option is set to the category for which you want HikaShop to display the products when you click on it. So if you create a new category and its products and you want to be able to browse them from a new entrey in that dropdown, you need to create a new menu item of the type HikaShop products listing via the Joomla menu manager and set its main category setting to that new category you created.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 10 months ago | | [](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228789) | [Send only the order confirmation email](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228789 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 Essentials -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Is it possible to NOT send an order confirmation email to the customer (I should still get mine as admin)...but only send the customer an email when their order has been CONFIRMED with payment? It seems they get an email with confirmation, then when their payment is processed and confirmed. I'd like them to get just 1 when I have received their payment and applied it. Pam") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 7 months ago, by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14 Views:5302 | [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228781) | [Order Confirmation email sent before payment](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228781 "Hello, I am wondering how to disable the order confirmation emails until AFTER the payment has been received. I don't have the Business Edition of HikaShop, but this seems like it should be a pretty standard thing. I get an email (as does the buyer) as soon as the order is created but before the payment is even sent. It makes it seem like the transaction is complete when it is not. Because of this, people have probably sent out a lot of product that hasnt been paid for. Any help would be greatly appreciated") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [N1G3L](/forum/user/30545-n1g3l "View N1G3L's Profile") [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1338 | [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228637) | [Order Confirmation email sent before payment](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228637 "Hello, I am wondering how to disable the order confirmation emails until AFTER the payment has been received. I don't have the Business Edition of HikaShop, but this seems like it should be a pretty standard thing. I get an email (as does the buyer) as soon as the order is created but before the payment is even sent. It makes it seem like the transaction is complete when it is not. Because of this, people have probably sent out a lot of product that hasnt been paid for. Any help would be greatly appreciated") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [N1G3L](/forum/user/30545-n1g3l "View N1G3L's Profile") [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1338 | [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228636) | [Order Confirmation email sent before payment](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228636 "Hello, I am wondering how to disable the order confirmation emails until AFTER the payment has been received. I don't have the Business Edition of HikaShop, but this seems like it should be a pretty standard thing. I get an email (as does the buyer) as soon as the order is created but before the payment is even sent. It makes it seem like the transaction is complete when it is not. Because of this, people have probably sent out a lot of product that hasnt been paid for. Any help would be greatly appreciated") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 12 years 8 months ago, by [N1G3L](/forum/user/30545-n1g3l "View N1G3L's Profile") [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1338 | [Last Post](/forum/27-checkout/865917-order-confirmation-email-sent-before-payment#228890 "Hi, It's possible with custom code added to the email but not with the options available: www.hikashop.com/forum/orders-management...ls-to-customers.html The edition of the emails is also something available with the Business edition only, but you can always edit the files directly in the folder media/com_hikashop/mail/ Note however that you'll loose the changes after each update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#227801) | [Send only the order confirmation email](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#227801 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 Essentials -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Is it possible to NOT send an order confirmation email to the customer (I should still get mine as admin)...but only send the customer an email when their order has been CONFIRMED with payment? It seems they get an email with confirmation, then when their payment is processed and confirmed. I'd like them to get just 1 when I have received their payment and applied it. Pam") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 7 months ago, by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14 Views:5302 | [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | | [](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#227765) | [Send only the order confirmation email](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#227765 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.0 Essentials -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Is it possible to NOT send an order confirmation email to the customer (I should still get mine as admin)...but only send the customer an email when their order has been CONFIRMED with payment? It seems they get an email with confirmation, then when their payment is processed and confirmed. I'd like them to get just 1 when I have received their payment and applied it. Pam") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 12 years 7 months ago, by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") 10 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14 Views:5302 | [Last Post](/forum/35-orders-management/866229-send-only-the-order-confirmation-email#228828 "Hi, That email is sent by the payment plugin when a payment notification is received. It's not an order notification like the other emails and can't be personnalized like the others. The simplest in that case is to just add your seller's email address in the "BCC" field of the "order status notification" email which is sent to the customer upon order confirmation. But that's only possible via the menu System>Emails of the Business edition, so you can't do that with the Essential edition. You could always modify the code of the plugins to add additional information to the payment notification email but it's not easy. It would be much easier to just upgrade and use the BCC setting.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 8 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.155 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)