[Skip to main content](#vessel-content) # Profile for ralph024 ## [![ralph024's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar40990.jpg)](/forum/user/40990-ralph024 "View ralph024's Profile") **[ Offline](/forum/user/40990-ralph024)** - **User Type:** User - **Register Date:** 20 Feb 2016 - **Last login:** 6 years 5 months ago - **Time Zone:** UTC +1:00 - **Local Time:** 07:44 - **Posts:** 39 - **Profile views:** 160 - **Thank you received:** 1 - **Gender:** Male - **Birthdate:** 05 Mar 1984 - Posts # ralph024's recent posts (39 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245588) | [Invoice Number starts all over again.](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245588 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 Hi, For some reason, the invoice number, starts all over again! These are my current settings: Normally the order numbers and invoice numbers were the same, but since a few days it starts all over again from 000001. And for some reason this is only with the payment method: iDeal , if I use the payment method: Bank Transfer everything works perfectly. How or where can i change this? Thanks") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1583 | [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245509) | [Invoice Number starts all over again.](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245509 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 Hi, For some reason, the invoice number, starts all over again! These are my current settings: Normally the order numbers and invoice numbers were the same, but since a few days it starts all over again from 000001. And for some reason this is only with the payment method: iDeal , if I use the payment method: Bank Transfer everything works perfectly. How or where can i change this? Thanks") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1583 | [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/29-payment-methods/884600-user-points-and-tax#245414) | [User Points and Tax](/forum/29-payment-methods/884600-user-points-and-tax#245414 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 Hi, I would like that the User Points will be calculated with the subtotal, otherwise the tax is calculated incorrectly. In the current situation, the User Points are calculated with the total amount (including shipping and tax). But then the tax is calculated incorrectly, to much tax. is there a solution to fix this? Thanks") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 10 years 5 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/29-payment-methods/884600-user-points-and-tax#245423 "Hi, So it's not wrong, it's just not like you want them for your case. As far as I understand, the points uses either the total or the sub total based on how you configured the "shipping" setting of the payment user points plugin so please check on that. And for the taxes that are applied to the points discount, it depends on how you configured your user points plugin. The product tax category setting of the user points payment plugin must be set to your main tax category.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1314 | [Last Post](/forum/29-payment-methods/884600-user-points-and-tax#245423 "Hi, So it's not wrong, it's just not like you want them for your case. As far as I understand, the points uses either the total or the sub total based on how you configured the "shipping" setting of the payment user points plugin so please check on that. And for the taxes that are applied to the points discount, it depends on how you configured your user points plugin. The product tax category setting of the user points payment plugin must be set to your main tax category.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245413) | [Invoice Number starts all over again.](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245413 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 Hi, For some reason, the invoice number, starts all over again! These are my current settings: Normally the order numbers and invoice numbers were the same, but since a few days it starts all over again from 000001. And for some reason this is only with the payment method: iDeal , if I use the payment method: Bank Transfer everything works perfectly. How or where can i change this? Thanks") Category: [Bug Report](/forum/3-bug-report "Please report any bugs or errors here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1583 | [Last Post](/forum/3-bug-report/885551-invoice-number-starts-all-over-again#245599 "Hi, I had a look at the plugin's code and it looks fine. They use the modifyOrder function call to change the status of the order during the payment notification, and at that point, the invoice id/number should be generated. And it would reset only if: - you had set a reset frequency for the invoice number (but that doesn't look like it's the case in your screenshot) - or HikaShop cannot find any previous order with the order_type equal to "sale" So I don't know what you did 2 weeks ago, but one possibility could be that you changed the order_type of all the previous orders to something else, with a mass action for example. But in that case, the order number should also be reset for the other payment methods. So there is something impossible here. I'm suspecting you're not telling us everything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#245333) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#245272) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#245272 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#245218) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#245218 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#245182) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#245182 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#245067) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#245067 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | | [](/forum/25-install-update/885463-products-with-characteristics-not-available#244997) | [Products with characteristics not available](/forum/25-install-update/885463-products-with-characteristics-not-available#244997 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 Hi, i am having some problems with the update from 2.6.2 to 2.6.3 When i apply the update, all my products with characteristics are not available to purchase. i have characteristics for color, size etc. How to solve this problem? Or do i have to create al the characteristics again? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 10 years 4 months ago, by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") 10 years 4 months ago by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") | Replies:10 Views:1061 | [Last Post](/forum/25-install-update/885463-products-with-characteristics-not-available#245333 "Hi Nicolas, it was indeed the Magic Zoom extension that was causing problems! After an update of the Magic Zoom extension, al the problems are solved.... :woohoo: :lol: Thanks again for youre great service!") by [ralph024](/forum/user/40990-ralph024 "View ralph024's Profile") 10 years 4 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.075 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)