[Skip to main content](#vessel-content) # Profile for SVT ## [![SVT's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41145-svt "View SVT's Profile") **[ Offline](/forum/user/41145-svt)** - **User Type:** User - **Register Date:** 28 Feb 2016 - **Last login:** 7 years 11 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 03:40 - **Posts:** 14 - **Profile views:** 109 - **Thank you received:** 2 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # SVT's recent posts (14 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289721) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289721 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289653) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289653 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#289573) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#289573 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#287933) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#287933 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#287932) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20#287932 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5562 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461) | [License shows as expired in backend update](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461 "-- url of the page with the problem -- : www.p3proswing.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6 Hi, We have renewed our Hikashop Business License, but the Joomla Update for Hikahop Business is still showing the license as expired. We'd prefer to update through the automated process. How can this be corrected so the update will complete?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 week ago, by [SVT](/forum/user/41145-svt "View SVT's Profile") [Last Post](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461 "Resolved now. I had to change the url in the subscription from p3proswing.com to p3proswing.com/site3 and everything worked.") 8 years 11 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") | Replies:2 Views:847 | [Last Post](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461 "Resolved now. I had to change the url in the subscription from p3proswing.com to p3proswing.com/site3 and everything worked.") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 11 months ago | | [](/forum/25-install-update/892741-cannot-update#282460) | [Cannot update](/forum/25-install-update/892741-cannot-update#282460 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 11 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/25-install-update/892741-cannot-update#282460 "Awesome.. That did the trick :-)") 8 years 11 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") | Replies:4 Views:625 | [Last Post](/forum/25-install-update/892741-cannot-update#282460 "Awesome.. That did the trick :-)") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 11 months ago | | [](/forum/25-install-update/892741-cannot-update#282424) | [Cannot update](/forum/25-install-update/892741-cannot-update#282424 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 11 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/25-install-update/892741-cannot-update#282460 "Awesome.. That did the trick :-)") 8 years 11 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") | Replies:4 Views:625 | [Last Post](/forum/25-install-update/892741-cannot-update#282460 "Awesome.. That did the trick :-)") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 11 months ago | | [](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#280398) | [License shows as expired in backend update](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#280398 "-- url of the page with the problem -- : www.p3proswing.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6 Hi, We have renewed our Hikashop Business License, but the Joomla Update for Hikahop Business is still showing the license as expired. We'd prefer to update through the automated process. How can this be corrected so the update will complete?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 1 week ago, by [SVT](/forum/user/41145-svt "View SVT's Profile") [Last Post](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461 "Resolved now. I had to change the url in the subscription from p3proswing.com to p3proswing.com/site3 and everything worked.") 8 years 11 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") | Replies:2 Views:847 | [Last Post](/forum/25-install-update/892351-license-shows-as-expired-in-backend-update#282461 "Resolved now. I had to change the url in the subscription from p3proswing.com to p3proswing.com/site3 and everything worked.") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.188 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)