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# Profile for mikeflan
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- **User Type:** User
- **Register Date:** 10 Mar 2016
- **Last login:** 2 years 4 weeks ago
- **Time Zone:** UTC +0:00
- **Local Time:** 06:16
- **Posts:** 27
- **Profile views:** 208
- **Thank you received:** 1
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# mikeflan's recent posts (27 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/29-payment-methods/907834-updates-to-opayo-urls#359447) | [Updates to Opayo URLs](/forum/29-payment-methods/907834-updates-to-opayo-urls#359447 "-- HikaShop version -- : 5.0.3 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.1.27 Hi We have received an e-mail saying that there are changes coming to Sagepay with regard to the URLs. Following the updates last year with the Opayo gateway becoming a payment product under the Elavon brand, we wrote to you regarding upcoming changes to the URLs you use for your transactions and reporting. We wanted to remind you that these URLs must be updated by 31st March 2024.[/i Does this effect the Sagepay plugin we are currently running? Will the plugin still work after 31 March? Thanks Mike") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 2 years 8 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/29-payment-methods/907834-updates-to-opayo-urls#359514 "Hi, Yes. Download it via the same download link you got with your purchase (you get 4 years access to updates with it) and then install it via your Joomla extension installer.") 2 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:774 | [Last Post](/forum/29-payment-methods/907834-updates-to-opayo-urls#359514 "Hi, Yes. Download it via the same download link you got with your purchase (you get 4 years access to updates with it) and then install it via your Joomla extension installer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 8 months ago |
| [](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750) | [Empty Billing Address with Sagepay causing problems.](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750 "-- HikaShop version -- : 4.7.4 -- Joomla version -- : 4.3.2 -- PHP version -- : 8.1.21 -- Browser(s) name and version -- : Chrome - 114.0.5735.248 Problem We use Sagepay which requires a delivery address for each transaction. There is a way for a user to have billing address but no shipping address when in checkout, which causes a problem. Configuration - checkout workflow - Address 1. Type = both (billing and shipping address) 2. Show 'same address' checkbox = Yes 3. Same address checkbox pre-checked = yes How to replicate 1. User creates a new account outside of checkout.(at this point it does not ask for a billing or shipping address) 2. User adds a product, of type "electronic goods & service" to the basket. 3.User goes to check out, which asks for a billing address (does not ask for a shipping address or show the checkbox for "show 'same address' checkbox") 4. User will now have a billing address but the shipping address is not updated at the same time. 5. User selects payment, which transfers to Sagepay, but this then causes an error as there is no shipping address which is required. Please note 1. This does not happen when the user creates an account from inside checkout, as the shipping address fills in with the same info, as the billing address, when account is created this way. 2. It also does not happen when the user purchases hardware, which then shows the "show same address checkbox", which is ticked automatically. Let me know if you need anything from me, Thanks for the help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 3 years 3 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750 "Hi Phillip The show same address checkbox was already set to yes but the "Redirect Joomla registration to Hikashop plugin" was disabled, I have enabled this and tested and this fixes the problem; as a new user is forced to enter in an address, which goes into both billing address and shipping address. The case can be closed. Thank you for your quick and helpful response. Mike") 3 years 3 months ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:2 Views:596 | [Last Post](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750 "Hi Phillip The show same address checkbox was already set to yes but the "Redirect Joomla registration to Hikashop plugin" was disabled, I have enabled this and tested and this fixes the problem; as a new user is forced to enter in an address, which goes into both billing address and shipping address. The case can be closed. Thank you for your quick and helpful response. Mike") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 3 years 3 months ago |
| [](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353712) | [Empty Billing Address with Sagepay causing problems.](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353712 "-- HikaShop version -- : 4.7.4 -- Joomla version -- : 4.3.2 -- PHP version -- : 8.1.21 -- Browser(s) name and version -- : Chrome - 114.0.5735.248 Problem We use Sagepay which requires a delivery address for each transaction. There is a way for a user to have billing address but no shipping address when in checkout, which causes a problem. Configuration - checkout workflow - Address 1. Type = both (billing and shipping address) 2. Show 'same address' checkbox = Yes 3. Same address checkbox pre-checked = yes How to replicate 1. User creates a new account outside of checkout.(at this point it does not ask for a billing or shipping address) 2. User adds a product, of type "electronic goods & service" to the basket. 3.User goes to check out, which asks for a billing address (does not ask for a shipping address or show the checkbox for "show 'same address' checkbox") 4. User will now have a billing address but the shipping address is not updated at the same time. 5. User selects payment, which transfers to Sagepay, but this then causes an error as there is no shipping address which is required. Please note 1. This does not happen when the user creates an account from inside checkout, as the shipping address fills in with the same info, as the billing address, when account is created this way. 2. It also does not happen when the user purchases hardware, which then shows the "show same address checkbox", which is ticked automatically. Let me know if you need anything from me, Thanks for the help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 3 years 3 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750 "Hi Phillip The show same address checkbox was already set to yes but the "Redirect Joomla registration to Hikashop plugin" was disabled, I have enabled this and tested and this fixes the problem; as a new user is forced to enter in an address, which goes into both billing address and shipping address. The case can be closed. Thank you for your quick and helpful response. Mike") 3 years 3 months ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:2 Views:596 | [Last Post](/forum/27-checkout/906772-empty-billing-address-with-sagepay-causing-problems#353750 "Hi Phillip The show same address checkbox was already set to yes but the "Redirect Joomla registration to Hikashop plugin" was disabled, I have enabled this and tested and this fixes the problem; as a new user is forced to enter in an address, which goes into both billing address and shipping address. The case can be closed. Thank you for your quick and helpful response. Mike") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 3 years 3 months ago |
| [](/forum/30-integrations/903281-error-when-enabling-the-attach-invoice-plugin-for-hikshop#336134) | [Error when enabling the attach invoice plugin for hikshop.](/forum/30-integrations/903281-error-when-enabling-the-attach-invoice-plugin-for-hikshop#336134 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.4.23 -- Browser(s) name and version -- : Chrome & Version 87.0.4280.141 (Official Build) (64-bit) Hi I have just purchased and installed the "attach invoice plugin" for hikashop. when I set it to enable and tried to purchase a free product. The page that it flips to just says "The requested page can't be found." and no confirmation e-mail is sent. This works fine as soon as I un-enable this plugin. I have not tried to purchase something which cots yet just a free item. The URLs for both enable and enabled of the plugin are the same "index.php/checkout/checkout/confirm/cart_id-27630" Do you have any ideas on how to fix this? Thanks Mike") Category: [Integrations](/forum/30-integrations "Informations on all the different integrations available for Hikashop") Topic started 5 years 1 month ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/30-integrations/903281-error-when-enabling-the-attach-invoice-plugin-for-hikshop#336135 "Hi, This indicates that there is an error with the processing of the page by the PHP engine and your web server displays that generic error message. Usually in that case, the real PHP error message is logged in the PHP error log. So you would have to check there to get the real error message (a "Fatal error" ) which will explain what is the problem. However, from what you wrote, and knowing that the plugin works fine for everyone else, it's likely that the issue is related to the PHP processing hitting a memory limit due to the extra processing needed by the plugin. So increasing the memory_limit of your php.ini might be the solution. But we would need the real error message to confirm that this will help. Could you get a copy of the PHP error log ? You might need to ask your hosting support.") 5 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:815 | [Last Post](/forum/30-integrations/903281-error-when-enabling-the-attach-invoice-plugin-for-hikshop#336135 "Hi, This indicates that there is an error with the processing of the page by the PHP engine and your web server displays that generic error message. Usually in that case, the real PHP error message is logged in the PHP error log. So you would have to check there to get the real error message (a "Fatal error" ) which will explain what is the problem. However, from what you wrote, and knowing that the plugin works fine for everyone else, it's likely that the issue is related to the PHP processing hitting a memory limit due to the extra processing needed by the plugin. So increasing the memory_limit of your php.ini might be the solution. But we would need the real error message to confirm that this will help. Could you get a copy of the PHP error log ? You might need to ask your hosting support.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 1 month ago |
| [](/forum/26-product-category-display/903167-remove-price-for-one-product-only#335542) | [Remove Price for one product only](/forum/26-product-category-display/903167-remove-price-for-one-product-only#335542 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.4.20 -- Browser(s) name and version -- : Chrome & Version 87.0.4280.141 (Official Build) (64-bit) We have multiple products on our shop both at cost and free. We need to be able to hide a price for one product only, but still have other products show the price or say free. I have seen other cases where they override the "Free" text so that it does not display, but we still require this for other products. Is there any way around this. Please let me know if there is already a forum case for this. I couldn't find any solution. Thanks Mike") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 5 years 2 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/26-product-category-display/903167-remove-price-for-one-product-only#335547 "Hello, There are one quick solution for this specific needs some custom Css command, follow me step by step : 1. Have a look on this to learn how to add some custom css command to your frontend file. 2. Create a page specific selector, in order to have a command css apply only where it's required. Example : 3. In order to be able to create a good selector (with a high priority AND specificity) some advices : .{command: value} ..{command: value} ...{command: value} ...{command: value ;} Note, that if 2 css commands have strictly the same selector, then the last written in the css file will be the one used. Hope this will help you to achieve what you need. Regards") 5 years 2 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1 Views:511 | [Last Post](/forum/26-product-category-display/903167-remove-price-for-one-product-only#335547 "Hello, There are one quick solution for this specific needs some custom Css command, follow me step by step : 1. Have a look on this to learn how to add some custom css command to your frontend file. 2. Create a page specific selector, in order to have a command css apply only where it's required. Example : 3. In order to be able to create a good selector (with a high priority AND specificity) some advices : .{command: value} ..{command: value} ...{command: value} ...{command: value ;} Note, that if 2 css commands have strictly the same selector, then the last written in the css file will be the one used. Hope this will help you to achieve what you need. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 5 years 2 months ago |
| [](/forum/26-product-category-display/901755-display-a-module-on-one-section-of-the-category-listing#328784) | [Display a module on one section of the category listing](/forum/26-product-category-display/901755-display-a-module-on-one-section-of-the-category-listing#328784 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.0.33 -- Browser(s) name and version -- : Chrome & Version 87.0.4280.141 (Official Build) (64-bit) We are trying to show a module above the products listings for one of the category's only. We currently have a hidden menu for the product category which we use to show the categories on the front page, using the Hikashop Module. When we click on these categories it shows us the product listing. For one on these categories we want to attach a module to show a picture above the product listing. We have a section/position for it. But I am unable to see a way of attaching the module to show when the single category has been selected. Currently I can only attach it to the hidden menu, which will then show the picture on all categories and the product pages of each product in the product category. Is there a way of doing what I am trying to do. Thanks for your time Mike") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 5 years 9 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/26-product-category-display/901755-display-a-module-on-one-section-of-the-category-listing#328791 "Hi, You have two solutions: - You install Advanced Modules Manager Pro. It will add advanced restrictions to your modules, including a setting to restrict the display of the module per category of HikaShop. - Instead of adding the module to a position, you could add the module in the description of the category with the "loadmodule" plugin of Joomla: www.joomlashack.com/blog/joomla/loadposition-loadmodule/ Then, make sure that the "show description" setting of your hidden products listing menu item is activated so that it will display the description of the category at the top of the products listing, which will include the module for that specific category.") 5 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:511 | [Last Post](/forum/26-product-category-display/901755-display-a-module-on-one-section-of-the-category-listing#328791 "Hi, You have two solutions: - You install Advanced Modules Manager Pro. It will add advanced restrictions to your modules, including a setting to restrict the display of the module per category of HikaShop. - Instead of adding the module to a position, you could add the module in the description of the category with the "loadmodule" plugin of Joomla: www.joomlashack.com/blog/joomla/loadposition-loadmodule/ Then, make sure that the "show description" setting of your hidden products listing menu item is activated so that it will display the description of the category at the top of the products listing, which will include the module for that specific category.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 9 months ago |
| [](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905) | [Error - Agreement to the site's Privacy Policy is required.](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905 "-- url of the page with the problem -- : shop.ultamation.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome 72.0.3626.109 When a customer (who has not yet registered) goes to the checkout and tries to register on the checkout page, they will get this error "Agreement to the site's Privacy Policy is required." There is no checkbox or any information on this page about privacy policy. If the customer is to create an account through the Joomla login option(not the checkout page), then the privacy policy agreement checkbox shows. I cannot find any option which would get this checkbox to appear on the hikashop checkout registration section. Am I missing something or is this a bug. Thanks for the help Mike") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 7 years 8 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905 "I have sorted this out, The problem was I had a custom view which was causing the problem. Thanks Mike") 7 years 8 months ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:1 Views:727 | [Last Post](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905 "I have sorted this out, The problem was I had a custom view which was causing the problem. Thanks Mike") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 7 years 8 months ago |
| [](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303903) | [Error - Agreement to the site's Privacy Policy is required.](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303903 "-- url of the page with the problem -- : shop.ultamation.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.3 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : Chrome 72.0.3626.109 When a customer (who has not yet registered) goes to the checkout and tries to register on the checkout page, they will get this error "Agreement to the site's Privacy Policy is required." There is no checkbox or any information on this page about privacy policy. If the customer is to create an account through the Joomla login option(not the checkout page), then the privacy policy agreement checkbox shows. I cannot find any option which would get this checkbox to appear on the hikashop checkout registration section. Am I missing something or is this a bug. Thanks for the help Mike") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 7 years 8 months ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905 "I have sorted this out, The problem was I had a custom view which was causing the problem. Thanks Mike") 7 years 8 months ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:1 Views:727 | [Last Post](/forum/27-checkout/896928-error-agreement-to-the-sites-privacy-policy-is-required#303905 "I have sorted this out, The problem was I had a custom view which was causing the problem. Thanks Mike") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 7 years 8 months ago |
| [](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771) | [upgrade Hikashop - electronic goods products creates error code 3140 in sagepay](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771 "-- url of the page with the problem -- : shop.ultamation.com/ -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 7.0.32 -- Error-message(debug-mod must be tuned on) -- : sagepay payment error - 3140 : The DeliveryCountry value is invalid. After updating to Hikashop 4.0 when purchasing through SagePay, the transaction comes up invalid the with status 3140 : The deliveryCountry value is invalid. This is for electronic goods and services which should not require a delivery address. The request source looks like it has the correct billing information but also includes delivery tag with no information. Currently we sell both electronic goods (that do not require delivery) and physical goods, so the checkout is set to "show both" but it only shows billing address if the product being purchased is electronic. Do I need to change some configuration for this now to work or is there a bug since the 4.0 update which forces the blank delivery address to be sent along with the billing address to SagePay. If you require Invalid request source, then I will need to send that through a private message as it contains private details. Thanks Mike") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 8 years 3 weeks ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771 "I can confirm that the problems we were having before seem to be sorted. Thanks for help.") 8 years 2 weeks ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:10 Views:971 | [Last Post](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771 "I can confirm that the problems we were having before seem to be sorted. Thanks for help.") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 8 years 2 weeks ago |
| [](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299609) | [upgrade Hikashop - electronic goods products creates error code 3140 in sagepay](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299609 "-- url of the page with the problem -- : shop.ultamation.com/ -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 7.0.32 -- Error-message(debug-mod must be tuned on) -- : sagepay payment error - 3140 : The DeliveryCountry value is invalid. After updating to Hikashop 4.0 when purchasing through SagePay, the transaction comes up invalid the with status 3140 : The deliveryCountry value is invalid. This is for electronic goods and services which should not require a delivery address. The request source looks like it has the correct billing information but also includes delivery tag with no information. Currently we sell both electronic goods (that do not require delivery) and physical goods, so the checkout is set to "show both" but it only shows billing address if the product being purchased is electronic. Do I need to change some configuration for this now to work or is there a bug since the 4.0 update which forces the blank delivery address to be sent along with the billing address to SagePay. If you require Invalid request source, then I will need to send that through a private message as it contains private details. Thanks Mike") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 8 years 3 weeks ago, by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") [Last Post](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771 "I can confirm that the problems we were having before seem to be sorted. Thanks for help.") 8 years 2 weeks ago by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") | Replies:10 Views:971 | [Last Post](/forum/29-payment-methods/896029-upgrade-hikashop-electronic-goods-products-creates-error-code-3140-in-sagepay#299771 "I can confirm that the problems we were having before seem to be sorted. Thanks for help.") by [mikeflan](/forum/user/41517-mikeflan "View mikeflan's Profile") 8 years 2 weeks ago |
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