[Skip to main content](#vessel-content) # Profile for davidvan ## [![davidvan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41992-davidvan "View davidvan's Profile") **[ Offline](/forum/user/41992-davidvan)** - **User Type:** User - **Register Date:** 22 Mar 2016 - **Last login:** 5 years 9 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 01:52 - **Posts:** 10 - **Profile views:** 100 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # davidvan's recent posts (10 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/37-import-export-csv-xls/889431-large-csv-file-how-to-downsize#265391) | [Large CSV file - how to downsize](/forum/37-import-export-csv-xls/889431-large-csv-file-how-to-downsize#265391 "Hi, I have an excell file with 1100 rows. The excell file size is 500kb, but when i export it to csv it's about 18MB. When i import it in hikashop it takes a very long time to process it. Is there a way to downsize it? When I open the csv in wordpad i see that between every product, there are about sixteen thousend ; characters. Probably for every empty colomn? Is there a way to leave them out when i export to a csv file and would that have an influence on the processing time in hikashop? Thanks in advance") Category: [Import & Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here") Topic started 9 years 7 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/37-import-export-csv-xls/889431-large-csv-file-how-to-downsize#265398 "Hi, Delete the columns you don't need in Excel and then export it to CSV. That should significantly reduce the size. Also note that the fact that it takes a lot of time to process the CSV might not be linked to the size of the CSV itself. For example, if you have URLs for the images of the products, HikaShop would have to download each image one after another. With more than a thousand images to download, it would be logical that it would take time to import the CSV.") 9 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:2330 | [Last Post](/forum/37-import-export-csv-xls/889431-large-csv-file-how-to-downsize#265398 "Hi, Delete the columns you don't need in Excel and then export it to CSV. That should significantly reduce the size. Also note that the fact that it takes a lot of time to process the CSV might not be linked to the size of the CSV itself. For example, if you have URLs for the images of the products, HikaShop would have to download each image one after another. With more than a thousand images to download, it would be logical that it would take time to import the CSV.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 7 months ago | | [](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494) | [Checkout flow restart & jumps to second step](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "-- url of the page with the problem -- : -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 -- Browser(s) name and version -- : 50.1 Hello, I encounter two problems that i can't seem to solve on my own. First problem - checkout flow restarts: when I start the checkout flow and go through step one (shopping cart, shipping method) and step two (login & adress) and click next, the checkout flow restarts completly without reason. Second problem - jumps to the second step of the checkout flow: When I revisit the webshop, add a product and click on the cart button to go to the checkout flow, he automatically starts with step two (login & adress) and i can't go to step one (shopping cart, shipping method). This means that someone can't select his shipping method or has an overview of the selected products. Could someone please advise me how to solve them both? I've setup my checkout in three steps, step one and two mentioned above and step three (payment method). Visitors don't need to register, setup with these steps: - Go to "Hikashop->System->Configuration->Checkout" - Set the "Display method for registration" option to All in one page - Set the "Registration" option to Guest") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 9 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") 9 years 9 months ago by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") | Replies:5 Views:1642 | [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") 9 years 9 months ago | | [](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258427) | [Checkout flow restart & jumps to second step](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258427 "-- url of the page with the problem -- : -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 -- Browser(s) name and version -- : 50.1 Hello, I encounter two problems that i can't seem to solve on my own. First problem - checkout flow restarts: when I start the checkout flow and go through step one (shopping cart, shipping method) and step two (login & adress) and click next, the checkout flow restarts completly without reason. Second problem - jumps to the second step of the checkout flow: When I revisit the webshop, add a product and click on the cart button to go to the checkout flow, he automatically starts with step two (login & adress) and i can't go to step one (shopping cart, shipping method). This means that someone can't select his shipping method or has an overview of the selected products. Could someone please advise me how to solve them both? I've setup my checkout in three steps, step one and two mentioned above and step three (payment method). Visitors don't need to register, setup with these steps: - Go to "Hikashop->System->Configuration->Checkout" - Set the "Display method for registration" option to All in one page - Set the "Registration" option to Guest") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 9 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") 9 years 9 months ago by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") | Replies:5 Views:1642 | [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") 9 years 9 months ago | | [](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258407) | [Checkout flow restart & jumps to second step](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258407 "-- url of the page with the problem -- : -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 -- Browser(s) name and version -- : 50.1 Hello, I encounter two problems that i can't seem to solve on my own. First problem - checkout flow restarts: when I start the checkout flow and go through step one (shopping cart, shipping method) and step two (login & adress) and click next, the checkout flow restarts completly without reason. Second problem - jumps to the second step of the checkout flow: When I revisit the webshop, add a product and click on the cart button to go to the checkout flow, he automatically starts with step two (login & adress) and i can't go to step one (shopping cart, shipping method). This means that someone can't select his shipping method or has an overview of the selected products. Could someone please advise me how to solve them both? I've setup my checkout in three steps, step one and two mentioned above and step three (payment method). Visitors don't need to register, setup with these steps: - Go to "Hikashop->System->Configuration->Checkout" - Set the "Display method for registration" option to All in one page - Set the "Registration" option to Guest") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 9 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") 9 years 9 months ago by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") | Replies:5 Views:1642 | [Last Post](/forum/27-checkout/888079-checkout-flow-restart-jumps-to-second-step#258494 "Thanks Nicolas, changing the flow of the checkout seemed to solve the problem!! Thanks") by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") 9 years 9 months ago | | [](/forum/26-product-category-display/869141-responsive-categories-view-on-small-screen#256732) | [Responsive categories view on small screen](/forum/26-product-category-display/869141-responsive-categories-view-on-small-screen#256732 "-- url of the page with the problem -- : fireworksland.com/hikashop-menu-for-categories-listing/ -- HikaShop version -- : HikaShop Essential 2.3.1 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Safari 7.0.4 Mac, Firefox 30.0 Mac, Safari on iOS 6.1.6 -- Error-message(debug-mod must be tuned on) -- : Error_message This is just a question about the display of categories on small devices such as phones and iPod Touch. I am attaching a screen shot of the category view as it appears on my iPod Touch 4th Generation, which has a screen with of 640 pixels. The issue is the large white space between the category image and the category name below it. When I view this page in Firefox or Safari on my Mac, and change the window size, I notice that the that contains the image and text stays the same height no matter what the window width is. As I make the window narrower, at the breakpoint of 768 width, the template changes to the mobile view, but the and image do not change size. At some smaller breakpoint (I'm not sure what the exact width is) the display of the categories changes. The images start to get smaller and smaller as the window gets narrower. However the that contains the image and text does not change its height. When you get to a narrow window, the image is tiny but the is still the same height, so there is a lot of white space between the image and the text. Is there any change to the CSS that could make the scale down in height, when the image is also scaled down? Thank you for your help.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 12 years 4 months ago, by [bw92116](/forum/user/31703-bw92116 "View bw92116's Profile") [Last Post](/forum/26-product-category-display/869141-responsive-categories-view-on-small-screen#256733 "Hi, Sure. Just use a @media CSS query like that: @media (max-width:770px) { .hikashop_product_image{height: auto !important;} }") 9 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:989 | [Last Post](/forum/26-product-category-display/869141-responsive-categories-view-on-small-screen#256733 "Hi, Sure. Just use a @media CSS query like that: @media (max-width:770px) { .hikashop_product_image{height: auto !important;} }") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 10 months ago | | [](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255339) | [Some variants don't get imported for some reason](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255339 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 Hello, I've created an excell file with different products, with main products and variants. I have different products with multiple variants, that are set in the same way. When I import the csv of it, for some reason hikashop imports most of the variants, but doesn't import all of them. I can't figure out why he leaves out some of them. Can someone assist me to find a possible solution? I've added a file with some products where some variants don't get imported for some reason. Thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 11 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") 9 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:799 | [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 11 months ago | | [](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254956) | [Some variants don't get imported for some reason](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254956 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 Hello, I've created an excell file with different products, with main products and variants. I have different products with multiple variants, that are set in the same way. When I import the csv of it, for some reason hikashop imports most of the variants, but doesn't import all of them. I can't figure out why he leaves out some of them. Can someone assist me to find a possible solution? I've added a file with some products where some variants don't get imported for some reason. Thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 11 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") 9 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:799 | [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 11 months ago | | [](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254917) | [Some variants don't get imported for some reason](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254917 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 Hello, I've created an excell file with different products, with main products and variants. I have different products with multiple variants, that are set in the same way. When I import the csv of it, for some reason hikashop imports most of the variants, but doesn't import all of them. I can't figure out why he leaves out some of them. Can someone assist me to find a possible solution? I've added a file with some products where some variants don't get imported for some reason. Thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 11 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") 9 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:799 | [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 11 months ago | | [](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254877) | [Some variants don't get imported for some reason](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#254877 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 Hello, I've created an excell file with different products, with main products and variants. I have different products with multiple variants, that are set in the same way. When I import the csv of it, for some reason hikashop imports most of the variants, but doesn't import all of them. I can't figure out why he leaves out some of them. Can someone assist me to find a possible solution? I've added a file with some products where some variants don't get imported for some reason. Thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 years 11 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") 9 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:799 | [Last Post](/forum/25-install-update/887399-some-variants-dont-get-imported-for-some-reason#255365 "Hi, Maybe the problem comes from the way the products are deleted. After you deleted them, go in your phpmyadmin and edit the tables: hikashop_product hikashop_product_category hikashop_variant hikashop_price and hikashop_product_related All these tables should be empty. If not, empty them. Then try again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 11 months ago | | [](/forum/37-import-export-csv-xls/885160-import-csv-images-dont-show-up#243470) | [Import CSV - images don't show up](/forum/37-import-export-csv-xls/885160-import-csv-images-dont-show-up#243470 "Hello, I'm pretty new to Hikashop, but I can't figure it out. I created an excell that i convert to csv. My products are created, but the images don't shop up with them. I import the csv, the products are createrd. I upload the pictures in hikashop/upload. I don't get them to link with the articles. What am I doing wrong? Thanks") Category: [Import & Export (CSV, XLS…)](/forum/37-import-export-csv-xls "Questions about import and export will find an answer here") Topic started 10 years 4 months ago, by [davidvan](/forum/user/41992-davidvan "View davidvan's Profile") [Last Post](/forum/37-import-export-csv-xls/885160-import-csv-images-dont-show-up#243472 "Hi, Did you uploaded them in the folder images/com_hikashop/upload ? Make sure that the filename has the exact same case, the extension as well. If that doesn't help, please provide a row of the CSV and a link to the product page of that product so that we can analyze the situation.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1040 | [Last Post](/forum/37-import-export-csv-xls/885160-import-csv-images-dont-show-up#243472 "Hi, Did you uploaded them in the folder images/com_hikashop/upload ? Make sure that the filename has the exact same case, the extension as well. If that doesn't help, please provide a row of the CSV and a link to the product page of that product so that we can analyze the situation.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.153 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)