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#  Profile for bigpicture

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- **User Type:** User

- **Register Date:** 22 Apr 2016
- **Last login:** 5 years 8 months ago
- **Time Zone:**  UTC +0:00
- **Local Time:** 16:46

- **Posts:** 4
- **Profile views:** 44

- **Gender:** Unknown
- **Birthdate:** Unknown

- Posts

#  bigpicture's recent posts  (4 messages )

All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year     All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post | <a id="forumbottom"> </a> [   ](#forumtop) |
|---|---|---|---|---|
| [](/forum/27-checkout/892491-errors-on-checkout-but-payment-processing#281114) | [Errors on checkout but payment processing](/forum/27-checkout/892491-errors-on-checkout-but-payment-processing#281114 "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.24 -- Browser(s) name and version -- : Safari 10.1.2 -- Error-message(debug-mod must be tuned on) -- : TCPDF ERROR: Image&#93; Unable to get the size of the image:   www.staging1.bigpicltd.com/components/co...5b989d16ffee42639bd2  I set up a staging site to test out the latest joomla update 3.8. I initially had an issue where the credit card information was being erased whenever I clicked &quot;next&quot;. I updated from hikashop business 3.2 to 3.2.1 and now the credit card infor saves but I get the error noted. Payments are processing as expected.  My live site is running joomla 3.7 and hikashop 3.2 and I am having and issue where after checkout I get a 404 page not found error and a list of issues. See attachment for errors noted. Payments are processing as expected.  Also, if Pay in store(cash on delivery) is selected in either version of the site there is no issue.  Lastly there are too many steps on my check out. The first screen requires visitors to enter a payment method and email address. The user then clicks next and gets prompted to enter their address. They then click finish which summarizes the info inputted. They then have to hit finish again to process the payment. Is there a way to either rename the first finish button &quot;Review order&quot;?")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 9 years 21 hours ago, by [bigpicture](/forum/user/42708-bigpicture "View bigpicture's Profile")       [Last Post](/forum/27-checkout/892491-errors-on-checkout-but-payment-processing#281145 "Hi,  If you look at the URL of that page in the address bar, you can see twice the domain name in the URL. That indicate that somewhere in HikaShop or your merchant account, you've configured a redirection URL without adding the http:// before the domain name. Because of that, the system thinks that you've given it a relative URL on your website and prepend it with the URL of your website. So you need to find the &quot;redirect&quot;/&quot;return&quot;/etc URL setting where you've done that in order to fix the URL and it should then work properly.  Regarding the optimization of your checkout, I would recommend to turn off the &quot;checkout legacy&quot; setting of the HikaShop configuration in order to use the new checkout of HikaShop 3. It works much better than the old one you're using and should help with the &quot;next/finish&quot; buttons.") 9 years 8 hours ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:749 | [Last Post](/forum/27-checkout/892491-errors-on-checkout-but-payment-processing#281145 "Hi,  If you look at the URL of that page in the address bar, you can see twice the domain name in the URL. That indicate that somewhere in HikaShop or your merchant account, you've configured a redirection URL without adding the http:// before the domain name. Because of that, the system thinks that you've given it a relative URL on your website and prepend it with the URL of your website. So you need to find the &quot;redirect&quot;/&quot;return&quot;/etc URL setting where you've done that in order to fix the URL and it should then work properly.  Regarding the optimization of your checkout, I would recommend to turn off the &quot;checkout legacy&quot; setting of the HikaShop configuration in order to use the new checkout of HikaShop 3. It works much better than the old one you're using and should help with the &quot;next/finish&quot; buttons.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 8 hours ago |
| [](/forum/35-orders-management/889480-manual-notification#265620) | [Manual notification](/forum/35-orders-management/889480-manual-notification#265620 "-- url of the page with the problem -- :   www.bigpicltd.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Safari 10.0.3 -- Error-message(debug-mod must be tuned on) -- : N/A  Hello,  When a change is made to an order with a status of confirmed on the back end because of a payment made in store, (e.g The quantity increases which changes the prices) does a notification go out reflecting the updated price paid? If not, is there a way to manually resend the notification email?  Thanks, Gennyne")        Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management")     Topic started 9 years 7 months ago, by [bigpicture](/forum/user/42708-bigpicture "View bigpicture's Profile")       [Last Post](/forum/35-orders-management/889480-manual-notification#265621 "Hello,  Open the order in the backend and click on the button &quot;email&quot; in the toolbar.  Regards,") 9 years 7 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:467 | [Last Post](/forum/35-orders-management/889480-manual-notification#265621 "Hello,  Open the order in the backend and click on the button &quot;email&quot; in the toolbar.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 7 months ago |
| [](/forum/27-checkout/884520-conditional-fields-at-checkout#240377) | [Conditional fields at checkout](/forum/27-checkout/884520-conditional-fields-at-checkout#240377 "I currently have 2 payment methods enabled. Cash on delivery (Manual) and credit/debit card via Plugnpay. Is there a way to have the address field be required for credit card payments and not for...")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 5 months ago, by [bigpicture](/forum/user/42708-bigpicture "View bigpicture's Profile")       [Last Post](/forum/27-checkout/884520-conditional-fields-at-checkout#240404 "Hi,  Ok I see. Well, there is no option to do that. You would have to edit the files show/form of the view address and the custom&#95;fields/custom&#95;fields&#95;boostraos files of the view user to add an extra condition on the custom fields display. It's possible, but will require to have a developer customize that.") 10 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:675 | [Last Post](/forum/27-checkout/884520-conditional-fields-at-checkout#240404 "Hi,  Ok I see. Well, there is no option to do that. You would have to edit the files show/form of the view address and the custom&#95;fields/custom&#95;fields&#95;boostraos files of the view user to add an extra condition on the custom fields display. It's possible, but will require to have a developer customize that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      10 years 5 months ago |
| [](/forum/27-checkout/884520-conditional-fields-at-checkout#240157) | [Conditional fields at checkout](/forum/27-checkout/884520-conditional-fields-at-checkout#240157 "I currently have 2 payment methods enabled. Cash on delivery (Manual) and credit/debit card via Plugnpay. Is there a way to have the address field be required for credit card payments and not for...")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 10 years 5 months ago, by [bigpicture](/forum/user/42708-bigpicture "View bigpicture's Profile")       [Last Post](/forum/27-checkout/884520-conditional-fields-at-checkout#240404 "Hi,  Ok I see. Well, there is no option to do that. You would have to edit the files show/form of the view address and the custom&#95;fields/custom&#95;fields&#95;boostraos files of the view user to add an extra condition on the custom fields display. It's possible, but will require to have a developer customize that.") 10 years 5 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:675 | [Last Post](/forum/27-checkout/884520-conditional-fields-at-checkout#240404 "Hi,  Ok I see. Well, there is no option to do that. You would have to edit the files show/form of the view address and the custom&#95;fields/custom&#95;fields&#95;boostraos files of the view user to add an extra condition on the custom fields display. It's possible, but will require to have a developer customize that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      10 years 5 months ago |

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