[Skip to main content](#vessel-content) # Profile for ChasChuck ## [![ChasChuck's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43003-chaschuck "View ChasChuck's Profile") **[ Offline](/forum/user/43003-chaschuck)** - **User Type:** User - **Register Date:** 10 May 2016 - **Last login:** 2 years 1 day ago - **Time Zone:** UTC +0:00 - **Local Time:** 22:47 - **Posts:** 15 - **Profile views:** 82 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # ChasChuck's recent posts (15 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/900419-setting-up-international-shipping#322196) | [Setting Up International Shipping](/forum/28-shipping-methods/900419-setting-up-international-shipping#322196 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 Stable -- PHP version -- : 7.3.13 -- Browser(s) name and version -- : Chrome Hello So far, I have only shipped with Free Delivery within the UK. I want to have a flat rate of Free Delivery in the UK, £30 to Europe, £35 to USA and Canada etc, for each sale, using the Manual Plugin module (regardless of how many items a customer buys each time). Is that possible? Do I create a zone for each area - UK, Europe etc within the one Manual Plugin module? My products are physical, but I haven't added any weight values to them. Do I need to add a weight value to every product that I have in my shop? Can I just add use an arbitrary weight of say 1Kg for each and every product to Make the system work? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 6 years 3 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") 6 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1087 | [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 3 months ago | | [](/forum/28-shipping-methods/900419-setting-up-international-shipping#322143) | [Setting Up International Shipping](/forum/28-shipping-methods/900419-setting-up-international-shipping#322143 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 Stable -- PHP version -- : 7.3.13 -- Browser(s) name and version -- : Chrome Hello So far, I have only shipped with Free Delivery within the UK. I want to have a flat rate of Free Delivery in the UK, £30 to Europe, £35 to USA and Canada etc, for each sale, using the Manual Plugin module (regardless of how many items a customer buys each time). Is that possible? Do I create a zone for each area - UK, Europe etc within the one Manual Plugin module? My products are physical, but I haven't added any weight values to them. Do I need to add a weight value to every product that I have in my shop? Can I just add use an arbitrary weight of say 1Kg for each and every product to Make the system work? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 6 years 3 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") 6 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1087 | [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 3 months ago | | [](/forum/28-shipping-methods/900419-setting-up-international-shipping#322027) | [Setting Up International Shipping](/forum/28-shipping-methods/900419-setting-up-international-shipping#322027 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 Stable -- PHP version -- : 7.3.13 -- Browser(s) name and version -- : Chrome Hello So far, I have only shipped with Free Delivery within the UK. I want to have a flat rate of Free Delivery in the UK, £30 to Europe, £35 to USA and Canada etc, for each sale, using the Manual Plugin module (regardless of how many items a customer buys each time). Is that possible? Do I create a zone for each area - UK, Europe etc within the one Manual Plugin module? My products are physical, but I haven't added any weight values to them. Do I need to add a weight value to every product that I have in my shop? Can I just add use an arbitrary weight of say 1Kg for each and every product to Make the system work? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 6 years 3 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") 6 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1087 | [Last Post](/forum/28-shipping-methods/900419-setting-up-international-shipping#322199 "Hello Charlie, As Nicolas said : You'll just have to create a shipping zone via "Hikashop->System->Zones" and add all the zone you want in it. Also, note that an "Europe" zone already exists in Hikashop. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 3 months ago | | [](/forum/33-customers/900393-email-to-customer#321923) | [Email To Customer](/forum/33-customers/900393-email-to-customer#321923 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 Stable -- PHP version -- : 7.3.13 -- Browser(s) name and version -- : Chrome Hi How do I create or edit an email that the customer receives once they've made a purchase? i know the customer receives an email from Paypal informing them of the transaction/ their purchase. And I receive an email from Hikashop when a customer makes a purchase. But can an email be generated within Hikashop (that I can edit/ personalise with my own text to the customer) that is sent to the customers email address when they've bought something from my shop? Thanks.") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 6 years 3 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/33-customers/900393-email-to-customer#321938 "Hi, If you want to edit an email sent by HikaShop there are several ways you can do it based on what you want to change. If you want to change (or add to) the texts of the emails, the best is to do it with translation overrides, like the rest of the HikaShop interface: www.hikashop.com/download/languages.html#modify Otherwise, you can go in the menu System>Emails. There, you can the emails sent by HikaShop and modify the template (the look / style), the HTML, and the preload (where the data is loaded for the tags used in the HTML version). Note that you have a preview button there to check on the result.") 6 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:746 | [Last Post](/forum/33-customers/900393-email-to-customer#321938 "Hi, If you want to edit an email sent by HikaShop there are several ways you can do it based on what you want to change. If you want to change (or add to) the texts of the emails, the best is to do it with translation overrides, like the rest of the HikaShop interface: www.hikashop.com/download/languages.html#modify Otherwise, you can go in the menu System>Emails. There, you can the emails sent by HikaShop and modify the template (the look / style), the HTML, and the preload (where the data is loaded for the tags used in the HTML version). Note that you have a preview button there to check on the result.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 months ago | | [](/forum/27-checkout/899493-turning-off-the-shopping-cart-or-checkout-side-of-my-shop#317244) | [Turning off the shopping cart or checkout side of my shop](/forum/27-checkout/899493-turning-off-the-shopping-cart-or-checkout-side-of-my-shop#317244 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3.13 -- Browser(s) name and version -- : Chrome Hello I'd like customers to continue to browse and view the products on my website, but not be able to make any online purchases at this time. What would be the most quick and effective way to do this? Also the easiest way to 'turn back on' the purchasing side of my hikashop once the time comes? Thank you.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 6 years 6 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/27-checkout/899493-turning-off-the-shopping-cart-or-checkout-side-of-my-shop#317249 "Hi, The simplest is to activate the "catalogue mode" setting of your HikaShop configuration. That will remove all the add to cart buttons from all the products. And to turn it back on, you just have to turn off that setting.") 6 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:457 | [Last Post](/forum/27-checkout/899493-turning-off-the-shopping-cart-or-checkout-side-of-my-shop#317249 "Hi, The simplest is to activate the "catalogue mode" setting of your HikaShop configuration. That will remove all the add to cart buttons from all the products. And to turn it back on, you just have to turn off that setting.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 6 months ago | | [](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#258444) | [Editing of both Invoice and Shipping Invoice](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#258444 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome Hello I want to add the customers email address to both the front end and back end invoices. Also, I don't want to show either the customers telephone number or their email address on the shipping invoice only. Editing the address_template affects both the look of the invoice and the shipping invoice. How do I edit the shipping invoice only? Am I missing something here? Thanks for your help in advance.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 9 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#316097 "Hi, The PDF invoice cannot be edited via the interface in the backend. You need to edit the file plugins/attachinvoice/attachinvoice/invoice.php, or its override file media/com_hikashop/plugins/invoice.php") 6 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1379 | [Last Post](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#316097 "Hi, The PDF invoice cannot be edited via the interface in the backend. You need to edit the file plugins/attachinvoice/attachinvoice/invoice.php, or its override file media/com_hikashop/plugins/invoice.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 7 months ago | | [](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#258395) | [Editing of both Invoice and Shipping Invoice](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#258395 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome Hello I want to add the customers email address to both the front end and back end invoices. Also, I don't want to show either the customers telephone number or their email address on the shipping invoice only. Editing the address_template affects both the look of the invoice and the shipping invoice. How do I edit the shipping invoice only? Am I missing something here? Thanks for your help in advance.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 9 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#316097 "Hi, The PDF invoice cannot be edited via the interface in the backend. You need to edit the file plugins/attachinvoice/attachinvoice/invoice.php, or its override file media/com_hikashop/plugins/invoice.php") 6 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1379 | [Last Post](/forum/35-orders-management/888075-editing-of-both-invoice-and-shipping-invoice#316097 "Hi, The PDF invoice cannot be edited via the interface in the backend. You need to edit the file plugins/attachinvoice/attachinvoice/invoice.php, or its override file media/com_hikashop/plugins/invoice.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 7 months ago | | [](/forum/27-checkout/885919-cart-module-minicart-icon-image#247188) | [cart module - minicart icon image](/forum/27-checkout/885919-cart-module-minicart-icon-image#247188 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.1 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : chrome Hello I'm using Hikashop cart module in minicart mode on all pages, with hide when empty set to default. When the cart is empty, text: 'The cart is empty' displays. When I add a product to cart, text changes to: 'Total : £xx.xx' I want to replace both 'The cart is empty' and 'Total' texts with a shopping cart icon i have. How to do this? I've looked on the forum and all suggestions are for the full cart. I'm a novice at this and can't find the code anywhere to alter a minicart cart module. Thanks.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 10 years 2 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/27-checkout/885919-cart-module-minicart-icon-image#247189 "Hi, Like all with all system texts, you can use language overrides to make it what you want. This post and the following one should be helpful for you, too: www.hikashop.com/forum/4-how-to/878588-a...ini-cart.html#210741 Note the link there to the documentation for proper overrides.") 10 years 2 months ago by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") | Replies:1 Views:1633 | [Last Post](/forum/27-checkout/885919-cart-module-minicart-icon-image#247189 "Hi, Like all with all system texts, you can use language overrides to make it what you want. This post and the following one should be helpful for you, too: www.hikashop.com/forum/4-how-to/878588-a...ini-cart.html#210741 Note the link there to the documentation for proper overrides.") by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") 10 years 2 months ago | | [](/forum/26-product-category-display/885917-product-description-text-colour#247176) | [Product Description text colour](/forum/26-product-category-display/885917-product-description-text-colour#247176 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.1 -- PHP version -- : 5.6.16 -- Browser(s) name and version -- : Chrome Hello In the product display page I want to change the light blue colour of the word 'Description'. I've looked around, searched forum etc but can't see how to achieve this. Thanks.") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 10 years 2 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/26-product-category-display/885917-product-description-text-colour#247177 "Hi, You can do so with CSS, and this part of the documentation describes in general how: www.hikashop.com/support/documentation/1...the-display.html#css") 10 years 2 months ago by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") | Replies:1 Views:633 | [Last Post](/forum/26-product-category-display/885917-product-description-text-colour#247177 "Hi, You can do so with CSS, and this part of the documentation describes in general how: www.hikashop.com/support/documentation/1...the-display.html#css") by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") 10 years 2 months ago | | [](/forum/32-content-creation/885758-products-not-displaying-correctly-in-modules#246903) | [Products not displaying correctly in modules](/forum/32-content-creation/885758-products-not-displaying-correctly-in-modules#246903 "-- HikaShop version -- : 2.6.3. -- Joomla version -- : 3.6.0. -- PHP version -- : 5.6.16. -- Browser(s) name and version -- : Chrome and Firefox I'm building a site on a Local Host for my art gallery which displays over 40 artists, and their individual portfolio's of pictures. I've set up products in Hikashop products modules within each artists Article. Everything works fine most of the time. But occasionally, when I'm viewing the front end and I'm clicking from one artists gallery article to another, a module of products doesn't display correctly - images 'stack-up' over one another in columns and obscure each other and titles and add to cart texts. When I refresh the page, it clears itself and displays as it should, but occasionally I have to refresh the page a couple of times to clear the 'bug'. Could the problem be anything to do with me working Locally?") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 2 months ago, by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") [Last Post](/forum/32-content-creation/885758-products-not-displaying-correctly-in-modules#246903 "Hi That's work perfectly. Thank you very much.") 10 years 2 months ago by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") | Replies:8 Views:1421 | [Last Post](/forum/32-content-creation/885758-products-not-displaying-correctly-in-modules#246903 "Hi That's work perfectly. Thank you very much.") by [ChasChuck](/forum/user/43003-chaschuck "View ChasChuck's Profile") 10 years 2 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.159 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)