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# Profile for alainz
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[](/forum/user/44013-alainz "View alainz's Profile")
**[ Offline](/forum/user/44013-alainz)**
- **User Type:** User
- **Register Date:** 04 Jul 2016
- **Last login:** 7 hours 47 minutes ago
- **Time Zone:** UTC +1:00
- **Local Time:** 08:35
- **Posts:** 101
- **Profile views:** 224
- **Thank you received:** 4
- **Location:** [Malaysia](https://maps.google.com?q=Malaysia)
- **Gender:** Male
- **Medals:** Hikashop Multisite
- Posts
# alainz recent posts (101 messages )
All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year
| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/35-orders-management/100000097-outlook-printout-issue#100000493) | [Outlook printout issue](/forum/35-orders-management/100000097-outlook-printout-issue#100000493 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 4.4.14 -- Browser(s) name and version -- : Chrome 154.0 Hi, Our Sales team having issue when the receive payment confirmation about the order, they have to print it and prepare the product. But right now, when they print out the email, the layout not display properly. Below are the example of the print out on A4 paper. For your information they are using Outlook. I try to test from another mail app and it now showing this problem. How can i solve the issue as they are pushing us to fix this problem? Thanks.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 1 day 2 hours ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/35-orders-management/100000097-outlook-printout-issue#100000496 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 4.4.14 -- Browser(s) name and version -- : Chrome 154.0 Hi, Our Sales team having issue when the receive payment confirmation about the order, they have to print it and prepare the product. But right now, when they print out the email, the layout not display properly. Below are the example of the print out on A4 paper. For your information they are using Outlook. I try to test from another mail app and it now showing this problem. How can i solve the issue as they are pushing us to fix this problem? Thanks.") 21 hours 42 minutes ago by [alainz](/forum/user/44013-alainz "View alainz's Profile") | Replies:0 Views:19 | [Last Post](/forum/35-orders-management/100000097-outlook-printout-issue#100000496 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 4.4.14 -- Browser(s) name and version -- : Chrome 154.0 Hi, Our Sales team having issue when the receive payment confirmation about the order, they have to print it and prepare the product. But right now, when they print out the email, the layout not display properly. Below are the example of the print out on A4 paper. For your information they are using Outlook. I try to test from another mail app and it now showing this problem. How can i solve the issue as they are pushing us to fix this problem? Thanks.") by [alainz](/forum/user/44013-alainz "View alainz's Profile") 21 hours 42 minutes ago |
| [](/forum/27-checkout/100000051-modify-the-checkout#100000285) | [Modify the Checkout](/forum/27-checkout/100000051-modify-the-checkout#100000285 "-- Browser(s) name and version -- : Chrome 152.0 Hi, We need to help modify the checkout process that are request by the marketing team. First, they need to add the customer email address into the part billing and shipping address during the checkout. You may refer to the attachment. Thanks for the help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 weeks 6 days ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/100000051-modify-the-checkout#100000285 "It working. Thanks for the help.") 2 weeks 3 days ago by [alainz](/forum/user/44013-alainz "View alainz's Profile") | Replies:1 Views:96 | [Last Post](/forum/27-checkout/100000051-modify-the-checkout#100000285 "It working. Thanks for the help.") by [alainz](/forum/user/44013-alainz "View alainz's Profile") 2 weeks 3 days ago |
| [](/forum/27-checkout/100000051-modify-the-checkout#100000249) | [Modify the Checkout](/forum/27-checkout/100000051-modify-the-checkout#100000249 "-- Browser(s) name and version -- : Chrome 152.0 Hi, We need to help modify the checkout process that are request by the marketing team. First, they need to add the customer email address into the part billing and shipping address during the checkout. You may refer to the attachment. Thanks for the help.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 2 weeks 6 days ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/100000051-modify-the-checkout#100000285 "It working. Thanks for the help.") 2 weeks 3 days ago by [alainz](/forum/user/44013-alainz "View alainz's Profile") | Replies:1 Views:96 | [Last Post](/forum/27-checkout/100000051-modify-the-checkout#100000285 "It working. Thanks for the help.") by [alainz](/forum/user/44013-alainz "View alainz's Profile") 2 weeks 3 days ago |
| [](/forum/26-product-category-display/910849-product-sorting#373516) | [Product Sorting](/forum/26-product-category-display/910849-product-sorting#373516 "Hi, We have a list of products with different origins. How can we sort the product based on the origins? I try to create custom field (sorting_display_number) and add numbers and try sorting based on that custom field but it not working. Below are the config on the menu. Here is the Hikashop product list with the sorting number. But the result not display as the sorting number ( wip-ayam-au.cloudaccess.host/index.php/products/meal-pastes )") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 1 month 1 week ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") 1 month 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:111 | [Last Post](/forum/26-product-category-display/910849-product-sorting#373520 "Hi, The simplest way is to not use a custom field for this at all. Set the "Ordering field" of your menu item back to "Ordering", then in Products, select the Meal Pastes category in the explorer on the left and drag the products (or change the numbers in the "Order" column) into the order you want. The frontend listing will then follow that order, and that's the setting your page is currently using anyway: the order on your frontend page is exactly the order of the "Order" column in your backend screenshot, so it seems the menu item you edited is not the one displaying that page (the page is rendered by the menu item with the id 157), or the change wasn't saved. Note also that if you keep the custom field, its values are stored as text, so they are sorted alphabetically: 1, 10, 11, ... 19, 2, 20, 21, 3, ... To get a correct numeric order with a custom field, you can either enter the numbers with the same number of digits (01, 02, ... 21), or change the type of the sorting_display_number column of the hikashop_product table from LONGTEXT to INT in PHPMyAdmin (make a backup of the table first).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 month 1 week ago |
| [](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368946) | [Hikashop Cart Module on Drawer](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368946 "-- url of the page with the problem -- : wip-ayam-au.cloudaccess.host/index.php/shop/coconut -- HikaShop version -- : 6.1.0 I notice some issue once we set the shopping cart into drawer mode. When user add item to cart, the drawer not open on the right side after the config we set to open on right after user add item to cart. Another issue found, when user open the drawer, they can add or reduce the product quantity throgh the drawer. Once done, the cart will reload. We try click back on the cart to open back the drawer it not working. Even if you try to add another items on the cart also it not working. Can you verify what are causing the issue? Thanks.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 year 1 month ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") 8 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=0 "Page:1") - [2](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20 "Page:2") | Replies:30 Views:1952 | [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 2 weeks ago |
| [](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368935) | [Hikashop Cart Module on Drawer](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368935 "-- url of the page with the problem -- : wip-ayam-au.cloudaccess.host/index.php/shop/coconut -- HikaShop version -- : 6.1.0 I notice some issue once we set the shopping cart into drawer mode. When user add item to cart, the drawer not open on the right side after the config we set to open on right after user add item to cart. Another issue found, when user open the drawer, they can add or reduce the product quantity throgh the drawer. Once done, the cart will reload. We try click back on the cart to open back the drawer it not working. Even if you try to add another items on the cart also it not working. Can you verify what are causing the issue? Thanks.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 year 1 month ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") 8 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=0 "Page:1") - [2](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20 "Page:2") | Replies:30 Views:1952 | [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 2 weeks ago |
| [](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368859) | [Hikashop Cart Module on Drawer](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368859 "-- url of the page with the problem -- : wip-ayam-au.cloudaccess.host/index.php/shop/coconut -- HikaShop version -- : 6.1.0 I notice some issue once we set the shopping cart into drawer mode. When user add item to cart, the drawer not open on the right side after the config we set to open on right after user add item to cart. Another issue found, when user open the drawer, they can add or reduce the product quantity throgh the drawer. Once done, the cart will reload. We try click back on the cart to open back the drawer it not working. Even if you try to add another items on the cart also it not working. Can you verify what are causing the issue? Thanks.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 year 1 month ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") 8 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=0 "Page:1") - [2](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20 "Page:2") | Replies:30 Views:1952 | [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 2 weeks ago |
| [](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368806) | [Hikashop Cart Module on Drawer](/forum/27-checkout/909763-hikashop-cart-module-on-drawer#368806 "-- url of the page with the problem -- : wip-ayam-au.cloudaccess.host/index.php/shop/coconut -- HikaShop version -- : 6.1.0 I notice some issue once we set the shopping cart into drawer mode. When user add item to cart, the drawer not open on the right side after the config we set to open on right after user add item to cart. Another issue found, when user open the drawer, they can add or reduce the product quantity throgh the drawer. Once done, the cart will reload. We try click back on the cart to open back the drawer it not working. Even if you try to add another items on the cart also it not working. Can you verify what are causing the issue? Thanks.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 1 year 1 month ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") 8 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=0 "Page:1") - [2](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20 "Page:2") | Replies:30 Views:1952 | [Last Post](/forum/27-checkout/909763-hikashop-cart-module-on-drawer?start=20#370454 "That's strange. I'm also on Win11 with latest Chrome and whether I scroll down or not, I don't see any shift in the header on your website. It could be something in an extension on your Chrome. Are...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 2 weeks ago |
| [](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317) | [How to add payment on User Control Panel](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317 "-- HikaShop version -- : 6.1.0 -- Error-message(debug-mod must be tuned on) -- : How to add payment on User Control Panel Hi, I would like to add the payment button/link on the customer order which they can view this order on user.customer control panel. Please refer to the attachment, where the user have select the Paypal option for payment, but they don't proceed to make payment instantly. They go back to their control panel and check back the order detail and try to make payment. Is there any way we can add the payment button on the bottom. Thanks in advance.") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 1 year 2 months ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317 "Hi Nicholas, Thanks. It working.") 1 year 2 months ago by [alainz](/forum/user/44013-alainz "View alainz's Profile") | Replies:2 Views:790 | [Last Post](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317 "Hi Nicholas, Thanks. It working.") by [alainz](/forum/user/44013-alainz "View alainz's Profile") 1 year 2 months ago |
| [](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368313) | [How to add payment on User Control Panel](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368313 "-- HikaShop version -- : 6.1.0 -- Error-message(debug-mod must be tuned on) -- : How to add payment on User Control Panel Hi, I would like to add the payment button/link on the customer order which they can view this order on user.customer control panel. Please refer to the attachment, where the user have select the Paypal option for payment, but they don't proceed to make payment instantly. They go back to their control panel and check back the order detail and try to make payment. Is there any way we can add the payment button on the bottom. Thanks in advance.") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 1 year 2 months ago, by [alainz](/forum/user/44013-alainz "View alainz's Profile") [Last Post](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317 "Hi Nicholas, Thanks. It working.") 1 year 2 months ago by [alainz](/forum/user/44013-alainz "View alainz's Profile") | Replies:2 Views:790 | [Last Post](/forum/33-customers/909675-how-to-add-payment-on-user-control-panel#368317 "Hi Nicholas, Thanks. It working.") by [alainz](/forum/user/44013-alainz "View alainz's Profile") 1 year 2 months ago |
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