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- **User Type:** User
- **Register Date:** 17 Aug 2016
- **Last login:** 6 years 6 months ago
- **Time Zone:** UTC +0:00
- **Local Time:** 03:37
- **Posts:** 9
- **Profile views:** 188
- **Gender:** Unknown
- **Birthdate:** Unknown
- Posts
# lpks recent posts (9 messages )
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) |
|---|---|---|---|---|
| [](/forum/15-general-talk-about-hikaserial/896238-serial-and-shop4-0-1#300552) | [Serial and shop4.0.1](/forum/15-general-talk-about-hikaserial/896238-serial-and-shop4-0-1#300552 "-- HikaShop version -- : 4 -- HikaSerial version -- : 3 -- Joomla version -- : 3 -- PHP version -- : 7 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : No error yet. Being careful Is HikaSerial compatible with Hikashop Business 4.0.1? I plan to instal it if it is OK. Thank you") Category: [General talk about HikaSerial](/forum/15-general-talk-about-hikaserial "Suggest your feature requests and ideas for HikaSerial") Topic started 7 years 11 months ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/15-general-talk-about-hikaserial/896238-serial-and-shop4-0-1#300553 "Hello, Our demo website is up to date with our components :) Afterwards, HikaSerial 2.2 (not 3) is not compatible with Joomla 4, which is still in alpha. Regards,") 7 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2532 | [Last Post](/forum/15-general-talk-about-hikaserial/896238-serial-and-shop4-0-1#300553 "Hello, Our demo website is up to date with our components :) Afterwards, HikaSerial 2.2 (not 3) is not compatible with Joomla 4, which is still in alpha. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 11 months ago |
| [](/forum/29-payment-methods/890672-payment-methods-giving-no-result#271712) | [Payment methods giving no result](/forum/29-payment-methods/890672-payment-methods-giving-no-result#271712 "-- HikaShop version -- : Business 3.1.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 7.0.19 Hi there, We currently have 3 payment methods set up in our Hikashop, and we are having difficulties with all three. Below are the different scenarios we are experiencing: CommWeb MIGS: - checkout process works well, until customer clicks 'Finish'. It then refreshes page back to first step of checkout process. Transaction appears as though it was unsuccesful. No error or message of any sort displayed to customer. - Backend: order displays as 'created' and customer receives 'Your order has been created' email - No further actions occur after this point. Paypal (standard): - When customer enters credit card details in to Paypal, we receive the attached message. - Backend: order displays as 'created' and customer receives 'Your order has been created' email - No further actions occur after this point. Paypal Pro: - Same customer (front-end) scenario as CommWeb, however no 'created' order appears in backend. It is as if the attempted transaction as never existed; no records or logs anywhere. We wish to launch our online shop urgently, and need for at least one of the above payment methods to work. CommWeb is our preferred, but at this stage, we would be happy with any. Once a customer's payment has been received, we require the order status to automatically change from 'created' to 'confirmed' for them to receive their tickets and official confirmation email. If you require any further information, let me know. We are happy to pay for the services of Hikashop support to help us fix the above. Thanks in advance.") Category: [Payment Methods](/forum/29-payment-methods "Discussions about the different payment methods for Hikashop") Topic started 9 years 4 months ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/29-payment-methods/890672-payment-methods-giving-no-result#271719 "Hi, 1. How did you configure the MIGS plugin ? Secifically, the VPC mode setting of the plugin will totally change how the plugin handles the payment process so it has a huge influence on what could be the problem. 2. As that error message doesn't contain any useful information on what the problem is, it's hard to say what to do. I suppose that it must be related to what you're using for your tests and how you configured your PayPal plugin. For example, if you configure it to override the address but that the address that you entered during the checkout is not a real address, PayPal can refuse the payment. Normally, a PayPal payment method configured with the default settings and just the merchant email address field filled in should work fine. 3. Normally, when that happen an error message is supposed to show up explaining what's going on. It's however possible that your Joomla template is not displaying error messages: www.hikashop.com/support/documentation/6...tibility-issues.html So switch temporarily to the default Joomla template and try again. You should get an error message then. If not, try also temporarily switching the "checkout legacy" setting in the HikaShop configuration.") 9 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1316 | [Last Post](/forum/29-payment-methods/890672-payment-methods-giving-no-result#271719 "Hi, 1. How did you configure the MIGS plugin ? Secifically, the VPC mode setting of the plugin will totally change how the plugin handles the payment process so it has a huge influence on what could be the problem. 2. As that error message doesn't contain any useful information on what the problem is, it's hard to say what to do. I suppose that it must be related to what you're using for your tests and how you configured your PayPal plugin. For example, if you configure it to override the address but that the address that you entered during the checkout is not a real address, PayPal can refuse the payment. Normally, a PayPal payment method configured with the default settings and just the merchant email address field filled in should work fine. 3. Normally, when that happen an error message is supposed to show up explaining what's going on. It's however possible that your Joomla template is not displaying error messages: www.hikashop.com/support/documentation/6...tibility-issues.html So switch temporarily to the default Joomla template and try again. You should get an error message then. If not, try also temporarily switching the "checkout legacy" setting in the HikaShop configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 4 months ago |
| [](/forum/57-hikashop-3-0-beta/888255-frontend-of-hikashop-inaccessible-and-appearing-behind-a-transparent-area#259221) | [Frontend of Hikashop inaccessible and appearing behind a transparent area](/forum/57-hikashop-3-0-beta/888255-frontend-of-hikashop-inaccessible-and-appearing-behind-a-transparent-area#259221 "-- HikaShop version -- : Business 3.0.0 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : 16.04.03 7.0.8 Hi there, We recently upgrade to Hikashop 3.0 Beta, and since the upgrade the frontend of our store is inaccessible. You can see the items, but they appear behind what could be describe as a transparent area, and cannot be clicked on. If edits are made to the appearance of the store, you can see the changes to the shop, but still cannot click on products or categories. Screenshot is attached. Our shop was working before the upgrade, and no configuration settings have been altered. Any insight as to what may be causing this will be appreciated? Also, the screenshot supplied is a 'category' view of the store, but various products are still listed below. How can I make it so ONLY categories are seen on this landing page and no individual products? Thanks in advance.") Category: [HikaShop 3.0 Beta](/forum/57-hikashop-3-0-beta) Topic started 9 years 9 months ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/57-hikashop-3-0-beta/888255-frontend-of-hikashop-inaccessible-and-appearing-behind-a-transparent-area#259241 "Hi, This indicates a missing </div> in one of the view files on your website. First, we need to identify if it comes from the default views of HikaShop 3 or a view override of your template. Do you have the folder templates/YOUR_TEMPLATE/html/com_hikashop on your website ? If you do, and if you rename that folder, does it still display like that ? If you still have the problem after renaming that folder, of ir you don't have that folder, it means that the problem is in the default views of HikaShop 3. It will be necessary to identify the one causing the problem. I'm guessing it could one of these four: - the listing or listing_div files of the view "product" - the listing or listing_div files of the view "category". You can find them via the menu Display>Views. Try to add a </div> at the bottom of them one by one in order to identify the one with the problem. If you don't have the problem after renaming that folder templates/YOUR_TEMPLATE/html/com_hikashop , it means that the issue comes from one of the view overrides. Rename the view files in the folders templates/YOUR_TEMPLATE/html/com_hikashop/product and templates/YOUR_TEMPLATE/html/com_hikashop/category one by one in order to identify the file with the problem.") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:4792 | [Last Post](/forum/57-hikashop-3-0-beta/888255-frontend-of-hikashop-inaccessible-and-appearing-behind-a-transparent-area#259241 "Hi, This indicates a missing in one of the view files on your website. First, we need to identify if it comes from the default views of HikaShop 3 or a view override of your template. Do you have the folder templates/YOUR_TEMPLATE/html/com_hikashop on your website ? If you do, and if you rename that folder, does it still display like that ? If you still have the problem after renaming that folder, of ir you don't have that folder, it means that the problem is in the default views of HikaShop 3. It will be necessary to identify the one causing the problem. I'm guessing it could one of these four: - the listing or listing_div files of the view "product" - the listing or listing_div files of the view "category". You can find them via the menu Display>Views. Try to add a at the bottom of them one by one in order to identify the one with the problem. If you don't have the problem after renaming that folder templates/YOUR_TEMPLATE/html/com_hikashop , it means that the issue comes from one of the view overrides. Rename the view files in the folders templates/YOUR_TEMPLATE/html/com_hikashop/product and templates/YOUR_TEMPLATE/html/com_hikashop/category one by one in order to identify the file with the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago |
| [](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251026) | [Custom fields and editing emails](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251026 "Hi, I am using HikaShop Business and need help with a couple of features. 1. How do I edit just the text for HikaShop order emails? In the HikaShop email tutorial it says "If you only need to tweak text in the emails, you can edit the translation files via the configuration page of HikaShop and edit them there. That will allow HikaShop to send emails in the language of the customer." Where exactly do I find these translation files and is this the right file to edit also for the English (main language) emails? 3. How do I add a datepicker custom field to a single product? - I've created the field (HikaShop > Display > Custom fields) and attached it to the product I want, but it won't show on the frontend. When this field is published and attached to the product, it also creates an error on the backend when trying to edit the product. The error message is: "Error Please complete the Visit date field Error Saving" - I currently have the links to products disabled in the product category view; in order to utilise the datepicker feature in a product, does the single product page need to be accessible to the customer, or could they for example fill in this field on the checkout? As the site is only accessible to registered users, please use the provided login to view. Thank you and if you need any further info, let me know.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251059 "There is no option to do that. It will require editing the emails via the menu System>emails and adding custom code to get the value from the address and add it as receiver. Something like that near the end of the preload version of the order notification emails should do: where XXX is the custom field column name.") 10 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:2067 | [Last Post](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251059 "There is no option to do that. It will require editing the emails via the menu System>emails and adding custom code to get the value from the address and add it as receiver. Something like that near the end of the preload version of the order notification emails should do: where XXX is the custom field column name.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 weeks ago |
| [](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251025) | [How to attach e-ticket with barcode to order email](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251025 "I have followed all of the steps in your HikaSerial e-tickets tutorial in an attempt to have my products set up as online tickets, however after several test orders (using a 100% discount coupon) and...") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") 10 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:3235 | [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 weeks ago |
| [](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250488) | [How to attach e-ticket with barcode to order email](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250488 "I have followed all of the steps in your HikaSerial e-tickets tutorial in an attempt to have my products set up as online tickets, however after several test orders (using a 100% discount coupon) and...") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") 10 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:3235 | [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 weeks ago |
| [](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250367) | [How to attach e-ticket with barcode to order email](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250367 "I have followed all of the steps in your HikaSerial e-tickets tutorial in an attempt to have my products set up as online tickets, however after several test orders (using a 100% discount coupon) and...") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") 10 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:3235 | [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 weeks ago |
| [](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250244) | [How to attach e-ticket with barcode to order email](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#250244 "I have followed all of the steps in your HikaSerial e-tickets tutorial in an attempt to have my products set up as online tickets, however after several test orders (using a 100% discount coupon) and...") Category: [Serial: How to?](/forum/17-serial-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question about HikaSerial here.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") 10 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:3235 | [Last Post](/forum/17-serial-how-to/886499-how-to-attach-e-ticket-with-barcode-to-order-email#251072 "Hi, in the list of the types you will find the "Product..." which allows you to display the elements from the "product" table. By putting the value "product_name", you will display the data from the "product" field "product_name". If you use a dynamic text, you have to use a tag, like About the additional fields ; without more details it will be hard to tell you. But knowing that you can read every data from the database (related to the order and the serial) ; yes you can display content of order/item custom fields. (Note: item custom field = table "order product"). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 weeks ago |
| [](/forum/32-content-creation/886495-custom-fields-and-editing-emails#250237) | [Custom fields and editing emails](/forum/32-content-creation/886495-custom-fields-and-editing-emails#250237 "Hi, I am using HikaShop Business and need help with a couple of features. 1. How do I edit just the text for HikaShop order emails? In the HikaShop email tutorial it says "If you only need to tweak text in the emails, you can edit the translation files via the configuration page of HikaShop and edit them there. That will allow HikaShop to send emails in the language of the customer." Where exactly do I find these translation files and is this the right file to edit also for the English (main language) emails? 3. How do I add a datepicker custom field to a single product? - I've created the field (HikaShop > Display > Custom fields) and attached it to the product I want, but it won't show on the frontend. When this field is published and attached to the product, it also creates an error on the backend when trying to edit the product. The error message is: "Error Please complete the Visit date field Error Saving" - I currently have the links to products disabled in the product category view; in order to utilise the datepicker feature in a product, does the single product page need to be accessible to the customer, or could they for example fill in this field on the checkout? As the site is only accessible to registered users, please use the provided login to view. Thank you and if you need any further info, let me know.") Category: [Content Creation](/forum/32-content-creation "If you want to know more about the different options of the product and category creation.") Topic started 10 years 1 month ago, by [lpks](/forum/user/44617-lpks "View lpks's Profile") [Last Post](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251059 "There is no option to do that. It will require editing the emails via the menu System>emails and adding custom code to get the value from the address and add it as receiver. Something like that near the end of the preload version of the order notification emails should do: where XXX is the custom field column name.") 10 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:2067 | [Last Post](/forum/32-content-creation/886495-custom-fields-and-editing-emails#251059 "There is no option to do that. It will require editing the emails via the menu System>emails and adding custom code to get the value from the address and add it as receiver. Something like that near the end of the preload version of the order notification emails should do: where XXX is the custom field column name.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 weeks ago |
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