[Skip to main content](#vessel-content) # Profile for jefit ## [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") **[ Offline](/forum/user/45748-jefit)** - **User Type:** User - **Register Date:** 26 Oct 2016 - **Last login:** 7 years 3 months ago - **Time Zone:** UTC +11:00 - **Local Time:** 20:31 - **Posts:** 47 - **Profile views:** 154 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # jefit's recent posts (47 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910) | [Shipping incorrect on multiple quantities of the one product](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "-- url of the page with the problem -- : anniemauthor.com/ -- HikaShop version -- : starter 4.0.1 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.1.26 -- Browser(s) name and version -- : Chrome 71.0.3578.98 Can you please help me find the reason why four of my orders have been overcharged shipping? I have only the one product. I am using HikaShop Australia Post shipping plugin V2 Order number N2T93 Invoice number K2P20, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number L2A30 Invoice number H1C63, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number Q3N34 Invoice number M2A53, sent to Queensland Australia, ordered 4 books and was charged $52.20 in shipping. The parcel measured 38cm long x 28cm wide x 4.5cm deep, weighed 1.7kg and cost $16.25 to send. Order number R3C47 Invoice Number M2M64, sent to South Australia, ordered 10 books and was charged $38.65 in shipping. It actually cost $21.60 to send. Thankyou") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") 7 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:2 Views:1785 | [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302855) | [Shipping incorrect on multiple quantities of the one product](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302855 "-- url of the page with the problem -- : anniemauthor.com/ -- HikaShop version -- : starter 4.0.1 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.1.26 -- Browser(s) name and version -- : Chrome 71.0.3578.98 Can you please help me find the reason why four of my orders have been overcharged shipping? I have only the one product. I am using HikaShop Australia Post shipping plugin V2 Order number N2T93 Invoice number K2P20, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number L2A30 Invoice number H1C63, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number Q3N34 Invoice number M2A53, sent to Queensland Australia, ordered 4 books and was charged $52.20 in shipping. The parcel measured 38cm long x 28cm wide x 4.5cm deep, weighed 1.7kg and cost $16.25 to send. Order number R3C47 Invoice Number M2M64, sent to South Australia, ordered 10 books and was charged $38.65 in shipping. It actually cost $21.60 to send. Thankyou") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") 7 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:2 Views:1785 | [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 7 years 9 months ago | | [](/forum/27-checkout/895779-position-of-error-message#298237) | [Position of Error Message](/forum/27-checkout/895779-position-of-error-message#298237 "-- url of the page with the problem -- : anniemauthor.com/checkout -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1.21 -- Browser(s) name and version -- : Google Chrome 68.0.3440.106 If a required field of the Registration form is not completed, the user is returned to the registration form but he doesn't see the red explanatory error message because this is above the registration form and he has to know to scroll up to see it. Can the code be written such that the user sees the red message?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 1 month ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/27-checkout/895779-position-of-error-message#298257 "Hi, That's not what I see on your website. Before I click on regsiter: monosnap.com/file/RcP2IEng6QmpQELHQVsRoi8gFWldWx After I click: monosnap.com/file/FDj4YDjJ8GOaoqI2gUdUOvRu2kevtD Note however that if you click on the "next" button, it does the same action but it reloads the full page and thus put you back at the top. So I would recommend simply turning off the "register" button in the settings of your "login" view in the checkout workflow of the HikaShop configuration so that only the "next" button remains there.") 8 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:873 | [Last Post](/forum/27-checkout/895779-position-of-error-message#298257 "Hi, That's not what I see on your website. Before I click on regsiter: monosnap.com/file/RcP2IEng6QmpQELHQVsRoi8gFWldWx After I click: monosnap.com/file/FDj4YDjJ8GOaoqI2gUdUOvRu2kevtD Note however that if you click on the "next" button, it does the same action but it reloads the full page and thus put you back at the top. So I would recommend simply turning off the "register" button in the settings of your "login" view in the checkout workflow of the HikaShop configuration so that only the "next" button remains there.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 1 month ago | | [](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287286) | [PayPal doesn't send shipping details to vendor](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287286 "-- url of the page with the problem -- : anniemauthor.com/buy-the-book -- HikaShop version -- : HikaShop Starter: 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 -- Browser(s) name and version -- : Version 64.0.3282.140 (Official Build) (64-bit) When the vendor receives an email from PayPal saying he has received payment, the shipping method is "not specified". He can only see the shipping method/cost by accessing the order directly from the backend. Is there some setting that I haven't set properly?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 8 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287296 "Hi, Here is the integration documentation for the PayPal standard API: developer.paypal.com/docs/classic/api/me...t_API_Operation_NVP/ As you'll see, there is no variable for HikaShop to give to PayPal the shipping method selected by the customer during the checkout on your website.") 8 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:598 | [Last Post](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287296 "Hi, Here is the integration documentation for the PayPal standard API: developer.paypal.com/docs/classic/api/me...t_API_Operation_NVP/ As you'll see, there is no variable for HikaShop to give to PayPal the shipping method selected by the customer during the checkout on your website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427) | ['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The Starter version doesn't have "access level" so I would use plan B. A fake zone is an excellent solution. Thankyou.") 8 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:6 Views:1372 | [Last Post](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The Starter version doesn't have "access level" so I would use plan B. A fake zone is an excellent solution. Thankyou.") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 8 years 9 months ago | | [](/forum/27-checkout/893525-you-can-now-access-your-order-here#286332) | ["You can now access your order here".](/forum/27-checkout/893525-you-can-now-access-your-order-here#286332 "I am using the PayPal sandbox to test the checkout. It returns the user to the website where it shows the message: "Thankyou for your purchase. You can now access your order here." This links to (still on the website) all the order details that would normally be on the backend . Is this because I am using the sandbox or will all users see this when the payment method goes live?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:1263 | [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago | | [](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286297) | ['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286297 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The Starter version doesn't have "access level" so I would use plan B. A fake zone is an excellent solution. Thankyou.") 8 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:6 Views:1372 | [Last Post](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The Starter version doesn't have "access level" so I would use plan B. A fake zone is an excellent solution. Thankyou.") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 8 years 9 months ago | | [](/forum/27-checkout/893525-you-can-now-access-your-order-here#286283) | ["You can now access your order here".](/forum/27-checkout/893525-you-can-now-access-your-order-here#286283 "I am using the PayPal sandbox to test the checkout. It returns the user to the website where it shows the message: "Thankyou for your purchase. You can now access your order here." This links to (still on the website) all the order details that would normally be on the backend . Is this because I am using the sandbox or will all users see this when the payment method goes live?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:1263 | [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago | | [](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258) | [Shipping cost added by PayPal?](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258 "I have only the "cart" view in my "checkout workflow" setting. I use 'Paypal Express'. If I set up Shipping methods correctly, I should see the shipping cost added by PayPal, yes? I'm not seeing this. Where might I find the best help for setting up Shipping?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258 "PayPal Australia does not include the ability to configure shipping methods in the PayPal merchant account to the same extent that Americans can. So I have to add Login, Address and Shipping to the workflow. Thanks for your advice..") 8 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:2 Views:1187 | [Last Post](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258 "PayPal Australia does not include the ability to configure shipping methods in the PayPal merchant account to the same extent that Americans can. So I have to add Login, Address and Shipping to the workflow. Thanks for your advice..") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 8 years 9 months ago | | [](/forum/27-checkout/893525-you-can-now-access-your-order-here#286253) | ["You can now access your order here".](/forum/27-checkout/893525-you-can-now-access-your-order-here#286253 "I am using the PayPal sandbox to test the checkout. It returns the user to the website where it shows the message: "Thankyou for your purchase. You can now access your order here." This links to (still on the website) all the order details that would normally be on the backend . Is this because I am using the sandbox or will all users see this when the payment method goes live?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") 8 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:1263 | [Last Post](/forum/27-checkout/893525-you-can-now-access-your-order-here#286337 "Hello, I don't know what is a "sandbox-recognized account" but if you're using a common Joomla account for all the orders ; that's normal that this account can access to all order it made. Each customer must have its own account (login, password, addresses.. orders). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 9 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.251 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)