[Skip to main content](#vessel-content) # Profile for Khristine34 ## [![Khristine34's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46001-khristine34 "View Khristine34's Profile") **[ Offline](/forum/user/46001-khristine34)** - **User Type:** User - **Register Date:** 10 Nov 2016 - **Last login:** 8 years 7 months ago - **Time Zone:** UTC +0:00 - **Local Time:** 19:11 - **Posts:** 5 - **Profile views:** 107 - **Thank you received:** 1 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Khristine34's recent posts (5 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/33-customers/894027-contact-page-doesnt-send-the-mail#289156) | [Contact page doesn't send the mail](/forum/33-customers/894027-contact-page-doesnt-send-the-mail#289156 "-- url of the page with the problem -- : www.reseaugrainotheque.com/index.php/fr/nous-joindre1/product -- HikaShop version -- : HikaShop Starter 3.0.1 -- Joomla version -- : 3.6.5 Hi, The title say almost everything. I have a contact page on my website. When we write a message on it and click ok. Nothing happen (no message that the mail have been send). I checked twice and looked if the mail was correctly wrote in the configuration page and it is ok. Could you please help me out. Thank you!") Category: [Customers](/forum/33-customers "How to manage your customers and their access") Topic started 8 years 7 months ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/33-customers/894027-contact-page-doesnt-send-the-mail#289177 "Hi, I would first recommend updating to the latest version of HikaShop. Check in the menu Customers>Email history. Do you see the emails there ? If yes, then the emails have been sent by HikaShop so maybe they were rejected by the recipient email server. Otherwise, I also see a javascript error on the page: monosnap.com/file/KBC4PTEKQIvpRQ4DKUVNllqcUgQt3F So that might prevent the javascript from the contact page from working properly.") 8 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:823 | [Last Post](/forum/33-customers/894027-contact-page-doesnt-send-the-mail#289177 "Hi, I would first recommend updating to the latest version of HikaShop. Check in the menu Customers>Email history. Do you see the emails there ? If yes, then the emails have been sent by HikaShop so maybe they were rejected by the recipient email server. Otherwise, I also see a javascript error on the page: monosnap.com/file/KBC4PTEKQIvpRQ4DKUVNllqcUgQt3F So that might prevent the javascript from the contact page from working properly.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 7 months ago | | [](/forum/26-product-category-display/890974-make-order-possiblle-for-back-order-out-of-stock-product#273171) | [Make order possiblle for back order/out of stock product](/forum/26-product-category-display/890974-make-order-possiblle-for-back-order-out-of-stock-product#273171 "Hi, I know this question as been ask in the past but it has been a few years. So did you have time to develop the feature where the product could be bought if it is out of stock? Thanks Khristine") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 3 months ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/26-product-category-display/890974-make-order-possiblle-for-back-order-out-of-stock-product#273191 "Hi, No. That's something we want to do in the near future. We were waiting for HikaShop 3 to be finished first as we've completely changed the add to cart/checkout systems of HikaShop.") 9 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:605 | [Last Post](/forum/26-product-category-display/890974-make-order-possiblle-for-back-order-out-of-stock-product#273191 "Hi, No. That's something we want to do in the near future. We were waiting for HikaShop 3 to be finished first as we've completely changed the add to cart/checkout systems of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 3 months ago | | [](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272554) | [Problem with Canada Post Plugin](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272554 "-- url of the page with the problem -- : prospekequestrian.com/index.php/fr/equip...eproduction/checkout -- HikaShop version -- : 2.6.1 -- Error-message(debug-mod must be tuned on) -- : Erreur Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server. Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server. Hi, I have trubbles with Canada Post plugin. I called them to have my merchant ID first. Then, I tried it and it didn't work so I called them back. After a long call, they told me that they stopped using merchand ID and now, they just use API keys...?? How do I proceed then? Thanks for your help! Khristine") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 8 months ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272578 "Hello Kristine, Firstly can you follow each step of the "shipping methods" section of our FAQ and test it again ? www.hikashop.com/support/faq#ship If you're still having your issue, can you show us some screenshots of how your configured your "Canada Post" shipping method ? Thank you.") 9 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1322 | [Last Post](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272578 "Hello Kristine, Firstly can you follow each step of the "shipping methods" section of our FAQ and test it again ? www.hikashop.com/support/faq#ship If you're still having your issue, can you show us some screenshots of how your configured your "Canada Post" shipping method ? Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 4 months ago | | [](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#260527) | [Problem with Canada Post Plugin](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#260527 "-- url of the page with the problem -- : prospekequestrian.com/index.php/fr/equip...eproduction/checkout -- HikaShop version -- : 2.6.1 -- Error-message(debug-mod must be tuned on) -- : Erreur Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server. Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server. Hi, I have trubbles with Canada Post plugin. I called them to have my merchant ID first. Then, I tried it and it didn't work so I called them back. After a long call, they told me that they stopped using merchand ID and now, they just use API keys...?? How do I proceed then? Thanks for your help! Khristine") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 8 months ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272578 "Hello Kristine, Firstly can you follow each step of the "shipping methods" section of our FAQ and test it again ? www.hikashop.com/support/faq#ship If you're still having your issue, can you show us some screenshots of how your configured your "Canada Post" shipping method ? Thank you.") 9 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1322 | [Last Post](/forum/28-shipping-methods/888512-problem-with-canada-post-plugin#272578 "Hello Kristine, Firstly can you follow each step of the "shipping methods" section of our FAQ and test it again ? www.hikashop.com/support/faq#ship If you're still having your issue, can you show us some screenshots of how your configured your "Canada Post" shipping method ? Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 4 months ago | | [](/forum/28-shipping-methods/887400-canada-post-plugin-error#254881) | [Canada post plugin error](/forum/28-shipping-methods/887400-canada-post-plugin-error#254881 "Hi, I am making a small e-commerce. I am in local. I contacted canada post and they gave me my merchand id which has 8 digits. I wrote it but that keep saying the error message :Error while sending XML to CANADA POST. Error code: -2001. Did someone know what is going on? Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/28-shipping-methods/887400-canada-post-plugin-error#254891 "Hi, The Canada Post plugin is designed to display the "statusCode" from the Canada Post API and to also display the corresponding Message (right just after the error code). Without the message we won't be able to know what the status code is for ; only Canada Post is able to tell you that. Regards,") 9 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:837 | [Last Post](/forum/28-shipping-methods/887400-canada-post-plugin-error#254891 "Hi, The Canada Post plugin is designed to display the "statusCode" from the Canada Post API and to also display the corresponding Message (right just after the error code). Without the message we won't be able to know what the status code is for ; only Canada Post is able to tell you that. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 11 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.135 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)