[Skip to main content](#vessel-content) # Profile for Masters ## [![Masters's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar46422.jpg)](/forum/user/46422-masters "View Masters's Profile") **[ Offline](/forum/user/46422-masters)** - **User Type:** User - **Register Date:** 07 Dec 2016 - **Last login:** 7 years 8 months ago - **Time Zone:** UTC +2:00 - **Local Time:** 18:19 - **Posts:** 24 - **Profile views:** 128 - **Gender:** Unknown - **Birthdate:** Unknown - Posts # Masters recent posts (24 messages ) All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year All Since last visit 4 Hours 8 Hours 12 Hours 24 Hours 48 Hours Week Month Year | [ ](#forumbottom) | Subject | Replies / Views | Last Post | [ ](#forumtop) | |---|---|---|---|---| | [](/forum/27-checkout/893268-solved-cart-wont-view-keeps-cycling-back-to-products-page#284965) | [\[Solved\] Cart wont view, keeps cycling back to products page](/forum/27-checkout/893268-solved-cart-wont-view-keeps-cycling-back-to-products-page#284965 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3. -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : Chrome 63.0.3239.84 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : NA Howdy As you can see from the screenshot, I have all the settings for going to the cart and checkout after adding a product to the cart (as I want it to) however, as of today, when I do this, It just goes back to the products page. Even if I click on the menu item "Cart" it also cycles to the products page. Can't figure out this one. any ideas? Happy to provide login details to play around Update: Resolved. turned out to be an ISP cache issue.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 10 months ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/27-checkout/893268-solved-cart-wont-view-keeps-cycling-back-to-products-page#284965 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3. -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : Chrome 63.0.3239.84 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : NA Howdy As you can see from the screenshot, I have all the settings for going to the cart and checkout after adding a product to the cart (as I want it to) however, as of today, when I do this, It just goes back to the products page. Even if I click on the menu item "Cart" it also cycles to the products page. Can't figure out this one. any ideas? Happy to provide login details to play around Update: Resolved. turned out to be an ISP cache issue.") 8 years 10 months ago by [Masters](/forum/user/46422-masters "View Masters's Profile") | Replies:0 Views:805 | [Last Post](/forum/27-checkout/893268-solved-cart-wont-view-keeps-cycling-back-to-products-page#284965 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3. -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : Chrome 63.0.3239.84 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : NA Howdy As you can see from the screenshot, I have all the settings for going to the cart and checkout after adding a product to the cart (as I want it to) however, as of today, when I do this, It just goes back to the products page. Even if I click on the menu item "Cart" it also cycles to the products page. Can't figure out this one. any ideas? Happy to provide login details to play around Update: Resolved. turned out to be an ISP cache issue.") by [Masters](/forum/user/46422-masters "View Masters's Profile") 8 years 10 months ago | | [](/forum/4-how-to/83556-customer-message-at-checkout#282019) | [Customer message at checkout](/forum/4-how-to/83556-customer-message-at-checkout#282019 "I'm managing a shop for a goldsmith, and we need to give the customers the option to specify a text to be engraved in the product. What's the best way to accomplish this? Other webshop components have a message field at checkout for the customer to send the shop a message related to their purchase, but I haven't been able to find this option in HikaShop.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 4 months ago, by [Bingmedia](/forum/user/471-bingmedia "View Bingmedia's Profile") [Last Post](/forum/4-how-to/83556-customer-message-at-checkout#282029 "Hi, It's not possible yet in HikaShop to restrict custom fields based on variants, only main products. So the only "simple" (by that I mean without coding involved) solution would be separate your variants into three different products. You could for example have the products linked together as related products to be able to choose between the different versions of the product.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1663 | [Last Post](/forum/4-how-to/83556-customer-message-at-checkout#282029 "Hi, It's not possible yet in HikaShop to restrict custom fields based on variants, only main products. So the only "simple" (by that I mean without coding involved) solution would be separate your variants into three different products. You could for example have the products linked together as related products to be able to choose between the different versions of the product.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/4-how-to/83556-customer-message-at-checkout#281964) | [Customer message at checkout](/forum/4-how-to/83556-customer-message-at-checkout#281964 "I'm managing a shop for a goldsmith, and we need to give the customers the option to specify a text to be engraved in the product. What's the best way to accomplish this? Other webshop components have a message field at checkout for the customer to send the shop a message related to their purchase, but I haven't been able to find this option in HikaShop.") Category: [How to?](/forum/4-how-to "If you didn't find the answer on our documentation neither on existing posts, please ask your question here.") Topic started 13 years 4 months ago, by [Bingmedia](/forum/user/471-bingmedia "View Bingmedia's Profile") [Last Post](/forum/4-how-to/83556-customer-message-at-checkout#282029 "Hi, It's not possible yet in HikaShop to restrict custom fields based on variants, only main products. So the only "simple" (by that I mean without coding involved) solution would be separate your variants into three different products. You could for example have the products linked together as related products to be able to choose between the different versions of the product.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1663 | [Last Post](/forum/4-how-to/83556-customer-message-at-checkout#282029 "Hi, It's not possible yet in HikaShop to restrict custom fields based on variants, only main products. So the only "simple" (by that I mean without coding involved) solution would be separate your variants into three different products. You could for example have the products linked together as related products to be able to choose between the different versions of the product.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281349) | [Postcode is not in correct order on checkout](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281349 "-- url of the page with the problem -- : www.martinfaulks.co.uk -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.24 -- Browser(s) name and version -- : Chrome 62.0.3202.62 -- Error-message(debug-mod must be tuned on) -- : na Hi there I have updated the three files (address_template) and also the dashboard "Address Format" to all reflect the right layout. Yet on the live site, the changes are not reflecting these changes and the Post Code comes before the City ( weird that you build the list this way as no address in the known world has the postcode / Zip Code before the city in an address format) Any thoughts on why the front end is not reflecting the back end. Steps taken: cleared cache, cleared DNS (mac), attempted in Chrome, Firefox, Safari and Torr. all result in no changes to that coded in the backend.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 11 months ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281356 "Hi, For the form, it's really easy. Just change the order of the custom fields via the menu Display>Custom fields.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:922 | [Last Post](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281356 "Hi, For the form, it's really easy. Just change the order of the custom fields via the menu Display>Custom fields.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281312) | [Postcode is not in correct order on checkout](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281312 "-- url of the page with the problem -- : www.martinfaulks.co.uk -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.24 -- Browser(s) name and version -- : Chrome 62.0.3202.62 -- Error-message(debug-mod must be tuned on) -- : na Hi there I have updated the three files (address_template) and also the dashboard "Address Format" to all reflect the right layout. Yet on the live site, the changes are not reflecting these changes and the Post Code comes before the City ( weird that you build the list this way as no address in the known world has the postcode / Zip Code before the city in an address format) Any thoughts on why the front end is not reflecting the back end. Steps taken: cleared cache, cleared DNS (mac), attempted in Chrome, Firefox, Safari and Torr. all result in no changes to that coded in the backend.") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 8 years 11 months ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281356 "Hi, For the form, it's really easy. Just change the order of the custom fields via the menu Display>Custom fields.") 8 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:922 | [Last Post](/forum/27-checkout/892523-postcode-is-not-in-correct-order-on-checkout#281356 "Hi, For the form, it's really easy. Just change the order of the custom fields via the menu Display>Custom fields.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 11 months ago | | [](/forum/31-development/891955-watermark-section-of-admin-config-page-wont-upload-an-image#278495) | [Watermark section of admin config page won't upload an image](/forum/31-development/891955-watermark-section-of-admin-config-page-wont-upload-an-image#278495 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.23 -- Browser(s) name and version -- : Chrome 60.0.3112.113 -- Error-message(debug-mod must be tuned on) -- : none Hi there good people Check this out (in circles on attached image) This is one issue I'd like resolved, but more importantly, when I try to upload a watermark image via the drag and drop option (it just opens the image in the browser and not inserts it to hikashop) and the second option of "Choose File" it shows the image is ready to upload but won't actually upload it. Thoughts?") Category: [Development](/forum/31-development "If you are developping a plugin for Hikashop or customizing our component, this is the board to be.") Topic started 9 years 1 month ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/31-development/891955-watermark-section-of-admin-config-page-wont-upload-an-image#278510 "Hi, This indicates a javascript error on the page. Please look at the error console of your browser on that page and it should provide an error message which will allow us to better understand the situation.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:2060 | [Last Post](/forum/31-development/891955-watermark-section-of-admin-config-page-wont-upload-an-image#278510 "Hi, This indicates a javascript error on the page. Please look at the error console of your browser on that page and it should provide an error message which will allow us to better understand the situation.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago | | [](/forum/35-orders-management/891824-order-status-notification#277730) | [ORDER\_STATUS\_NOTIFICATION](/forum/35-orders-management/891824-order-status-notification#277730 "-- url of the page with the problem -- : http:www.eutopiantrader.com -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.22 -- Browser(s) name and version -- : Chrome 60.0.3112.113 -- Error-message(debug-mod must be tuned on) -- : n/a My​ question was in the ORDER_STATUS_NOTIFICATION what does the code $customer_name = @$customer->name;​ ​actually do? Meaning what is the function of the ->name after the variable? What I am trying to understand is how to modify the preload.php properly in order to have the email status notifications display only the users first name, where currently is is displaying first and last name. There is no constant to change for this as I can tell due to the way the variables are set in the preload.php. (however, I am still testing, ​and ​I may fix the problem, but I would still like to understand the code and what that line is doing​)​.") Category: [Orders management](/forum/35-orders-management "You can ask here your questions about orders management") Topic started 9 years 1 month ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/35-orders-management/891824-order-status-notification#277744 "Hello, $customer is a PHP object containing the HikaShop customer information. php.net/manual/en/language.types.object.php www.hikashop.com/support/documentation/6...ocumentation.html#db Regards,") 9 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:803 | [Last Post](/forum/35-orders-management/891824-order-status-notification#277744 "Hello, $customer is a PHP object containing the HikaShop customer information. php.net/manual/en/language.types.object.php www.hikashop.com/support/documentation/6...ocumentation.html#db Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 1 month ago | | [](/forum/27-checkout/891700-cart-clears-when-credit-card-fails#277009) | [Cart clears when credit card fails](/forum/27-checkout/891700-cart-clears-when-credit-card-fails#277009 "-- url of the page with the problem -- : www.eutopiantrader.com -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.22 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : none Hey there Presently, when testing the cart, if I put in an incorrect credit card, invalid funds etc instead of allowing me to simply add a different card, it is clearing the cart and I have to start again. Is there a setting I am missing to simply allow a new card to be entered?") Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop") Topic started 9 years 1 month ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/27-checkout/891700-cart-clears-when-credit-card-fails#277013 "Hi, Make sure that you set the "clear cart when order is" setting to "confirmed". If set to "created" the cart will be cleared when the customer is redirected to the payment gateway and if he cancels at that point, his cart will have already been deleted whereas if you set it to "confirmed", the cart will only be cleared after the payment, when coming back to the website.") 9 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:708 | [Last Post](/forum/27-checkout/891700-cart-clears-when-credit-card-fails#277013 "Hi, Make sure that you set the "clear cart when order is" setting to "confirmed". If set to "created" the cart will be cleared when the customer is redirected to the payment gateway and if he cancels at that point, his cart will have already been deleted whereas if you set it to "confirmed", the cart will only be cleared after the payment, when coming back to the website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 1 month ago | | [](/forum/26-product-category-display/891052-columns-not-filling-out-the-frame#273547) | [columns not filling out the frame](/forum/26-product-category-display/891052-columns-not-filling-out-the-frame#273547 "-- url of the page with the problem -- : www.efashioncafe.com -- HikaShop version -- : 1505191201 -- Joomla version -- : 3.7.2. -- PHP version -- : 7.0.20 -- Browser(s) name and version -- : Chrome 59.0.3071.115 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error message available Hi guys Yes, this is a free version of Hikashop, I am trying to convince the site owner to upgrade but not working very well... moving on The issue is this: I have created a module with "HikaShop Content Module" When I set the parameters up, I wanted 2 columns wide and a total of 4 products (to simulate 4 squares if you will) The issue is, Despite saying I want only 2 columns Hikashop insists on making it 4 columns wide, but only displaying in the first 2 (See Image 1 for settings and Image 2 for displayed outcome of those settings) Can you please provide advice on how to get it to play nice. Thank you") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 9 years 3 months ago, by [Masters](/forum/user/46422-masters "View Masters's Profile") [Last Post](/forum/26-product-category-display/891052-columns-not-filling-out-the-frame#273586 "Hi, That's because of the CSS code: @media (min-width: 1024px) { .hikashop_product { width: 25%!important; } } of the file www.efashioncafe.com/templates/lt_clothes_shop/css/default.css of your template. You should remove that CSS and it will display properly.") 9 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:861 | [Last Post](/forum/26-product-category-display/891052-columns-not-filling-out-the-frame#273586 "Hi, That's because of the CSS code: @media (min-width: 1024px) { .hikashop_product { width: 25%!important; } } of the file www.efashioncafe.com/templates/lt_clothes_shop/css/default.css of your template. You should remove that CSS and it will display properly.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 3 months ago | | [](/forum/26-product-category-display/877807-pinterest-rich-pins#273282) | [Pinterest Rich Pins](/forum/26-product-category-display/877807-pinterest-rich-pins#273282 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 36.0.4 -- Error-message(debug-mod must be tuned on) -- : N/A Hi, This isn't necessarily a problem. I do have a questions though. Pinterest recently unveiled Rich Pins. Rich Pins allow users to "pin" products from a website and get real-time pricing, availabilty, etc. It requires the use of OG tags or meta tags on the individual product page. Here is the meta tags example: The only way I can even think to add something like this to individual products is in the description. However, Hikashop/Joomla strips the tags out upon saving. Even when using Sourcerer to insert the code. Any ideas on how/where to accomplish this?") Category: [Product & Category Display](/forum/26-product-category-display "Questions about product and category display. You can't find how to make Hikashop looks incredible? The answer is here!") Topic started 11 years 3 months ago, by [ahacreative](/forum/user/36037-ahacreative "View ahacreative's Profile") [Last Post](/forum/26-product-category-display/877807-pinterest-rich-pins#273302 "Hi, If you've added your code in the same function where you have the others $this->meta meta data variables that are set, note that they will only be added if you have the facebook button display enabled in the settings of the plugin. Would that be the reason ? Also, the linesmeans that your meta data will only be added if you've selected a type in the type setting of the plugin. So please check on that or remove these "if"") 9 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1320 | [Last Post](/forum/26-product-category-display/877807-pinterest-rich-pins#273302 "Hi, If you've added your code in the same function where you have the others $this->meta meta data variables that are set, note that they will only be added if you have the facebook button display enabled in the settings of the plugin. Would that be the reason ? Also, the linesmeans that your meta data will only be added if you've selected a type in the type setting of the plugin. So please check on that or remove these "if"") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 3 months ago | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.209 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)